Backend Brains

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of FAMILOV

Describe what your company does in a single sentence.

Familov.com is an Ecommerce platform that enables people living abroad to buy groceries and mobile top-ups for loved ones back home 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Backend Brains to accomplish?

New website design and development

SOLUTION

How did you find Backend Brains?

Online Search

Why did you select Backend Brains over others?

• High ratings
• Good value for cost

How many teammates from Backend Brains were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Backend Brains was tasked with designing and developing a full-fledged e-commerce platform from scratch. The platform needed to support complex third-party integrations, an intuitive admin panel, and a fully functional mobile app to deliver a seamless experience for both customers and the client’s internal team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Nationwide Success & Revenue Growth:
  • Outcome: The website launch led to a significant increase in revenue across the country, establishing the e-commerce platform as a key driver of the client’s business success.
  • Measurement: Monthly and quarterly revenue growth tracked through sales reports, showing an upward trend in revenue post-launch.
• Ongoing Optimization & Collaboration:
  • Outcome: The continued partnership with Backend Brains has led to ongoing improvements in the checkout process, ensuring that the platform adapts to evolving customer needs and enhances the user experience.
  • Measurement: Customer feedback and A/B testing of new checkout features, showing continuous improvement in user satisfaction and conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Backend Brains demonstrated excellent project management throughout the entire development process. They followed a structured approach, ensuring that all tasks were tracked and completed efficiently.

• Timely Delivery: All project milestones were delivered on time, and Backend Brains consistently adhered to the agreed timelines. Whether it was the initial website design, admin panel development, third-party integrations, or bug fixes, they were punctual in delivering each aspect of the project without compromising on quality.
• Responsiveness to Needs: Backend Brains was very responsive to our needs, providing regular updates and quick responses to our inquiries or change requests. They took the time to understand the specific requirements for our e-commerce platform, and their agile approach allowed for flexibility as the project evolved.
• Effective Communication: The team maintained clear communication channels via tools like  Asana  for issue tracking and progress updates, ensuring that we were always informed about the project's status.
• Problem-Solving & Adaptability: They were proactive in identifying potential challenges, and when unforeseen issues arose, such as bugs or last-minute adjustments, Backend Brains handled them quickly and effectively. Their ability to adapt to changes in customer preferences, particularly when optimizing the checkout process, has been a key factor in the project’s ongoing success.

What was your primary form of communication with Backend Brains?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Timely Delivery
• Responsiveness to Needs
• Effective Communication
• Problem-Solving & Adaptability

Are there any areas for improvement or something Backend Brains could have done differently?

Backend Brains delivered what we needed for the e-commerce website development. Their ability to meet our requirements and provide a functional, user-friendly platform has been excellent. We have no areas for improvement to suggest, as everything was delivered as expected and we are fully satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Owner of an online tutoring company.

Describe what your company does in a single sentence.

Online tutoring company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Backend Brains to accomplish?

Create a user interface for teachers, parents, students

SOLUTION

How did you find Backend Brains?

Referral

Why did you select Backend Brains over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Backend Brains were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created a user interface that took information from an existing database (for user information and calendar schedule) and also allowed admin input additional data. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The interface they created was and is continued to be used by many people. It does what we wanted it to do! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered items on time and were great with communication throughout.

What was your primary form of communication with Backend Brains?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their ability to complete what was asked within our budget constraints.

Are there any areas for improvement or something Backend Brains could have done differently?

None 

BACKGROUND

Please describe your company and position.

I am the Owner of Twynhams Tours

Describe what your company does in a single sentence.

Tour operator

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Backend Brains to accomplish?
New website

SOLUTION

How did you find Backend Brains?

Online Search

Why did you select Backend Brains over others?

High ratings

How many teammates from Backend Brains were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a new website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finished website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time and within budget, handling any changes efficiently. Post-launch support has been outstanding, with quick responses to our queries. Overall, we're thrilled with the results and highly recommend Backend Brains to anyone needing web development services. We look forward to future collaborations!

What was your primary form of communication with Backend Brains?

Virtual Meeting

What did you find most impressive or unique about this company?

We hired Backend Brains to build our new website, and they exceeded our expectations. Their team was professional, responsive, and attentive to our needs. The design was modern and aligned perfectly with our requirements. The site functions smoothly across all devices, and the development was top-notch.

Are there any areas for improvement or something Backend Brains could have done differently?

No improvements needed.