BA, Inc.

BACKGROUND

Briefly describe what your company does and your role there. 

We are a drug testing facility, my roll is primarily a bookkeeper and backup for analysis technician.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

I wasn't working in this company when they started needing this service, so I don't really know the basics about it.

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

It does payroll primarily, but it does expense reports as well.

How many people does your company work with?

2-5

How did you find this provider?

Business already using them

Why did you choose to work with them?

They were referred to me by a trusted source

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

Payment statements are automatically sent to employee's email address.

How does your team communicate with this service provider?

• Phone calls
• Email or Messaging App

Are there any areas for improvement or something this service provider could have done differently?

Sometimes I think I would rather work as a CPA myself than what I'm doing now. The pay would be much greater.