Avento Agency

BACKGROUND

Please describe your company and position.

I am the Creative Director of Coyotas

Describe what your company does in a single sentence.

We are a Mexican food brand specializing in organic tortillas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Avento Agency to accomplish?

• Build and maintain Shopify website.

SOLUTION

How did you find Avento Agency?

Online Search

Why did you select Avento Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Other

How many teammates from Avento Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In the midst of a huge brand overhaul, we came to Rabia and her team at Avento with a Figma website design that we needed applied to a Shopify website. Our site included a custom sales widget that is not “off the shelf,” and they were able to build and style it to match our needs. They delivered on time and on budget, always communicated well, and have been economical and fair in their billing. While there have been occasional misses on some small details that require revisions, we have appreciated their ongoing support and prompt assistance whenever we’ve needed follow-up. I would recommend without hesitation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a live Shopify website that is a solid reflection of our brand and generates revenue. Success!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Accounting for time differences, they were always prompt with their communication and did their best to accommodate our schedule.

What was your primary form of communication with Avento Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

You want it, they can build it.

Are there any areas for improvement or something Avento Agency could have done differently?

I mentioned in the project description that occasionally there have been some small details that were missed that required multiple rounds of edits. This seems to be related mostly to device responsiveness and navigation issues, which I suspect happens when you try to push beyond Shopify's limited customizations.