Automaly

BACKGROUND

Please describe your company and position.

I am the Director of CYTEM

Describe what your company does in a single sentence.

CYTEM is a UK cyber security company providing Continuous Threat Exposure Management (CTEM) for SMB and mid-market organisations. Our platform runs as one continuous loop across three pillars: Discover, which maps external exposure and shadow IT; Intelligence, which assesses control coverage and gaps against frameworks such as NIS2, DORA, ISO 27001, CBEST and TIBER-EU; and Validate, which provides continuous adversarial testing to prove whether controls actually hold. We work with CISOs, SOC leads and risk and compliance teams who need a clear, evidence-based view of their exposure rather than a point-in-time pen test.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Automaly to accomplish?

• Build an AI sales agent to automate sales prospecting
• Build an agentic security testing tool to power CYTEM’s Validate pillar

SOLUTION

How did you find Automaly?

• Online Search
• Clutch Site

Why did you select Automaly over others?

• Pricing fit our budget
• Good value for cost
• Knowledge and Expertise

How many teammates from Automaly were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Automaly scoped, built and deployed two AI tools for CYTEM, and advised on how AI should support our go-to-market and product.

AI Sales Agent

Designed and built an AI agent to support CYTEM’s sales motion into SMB and mid-market security buyers, including CISOs, SOC leads and risk and compliance teams Configured around our ideal customer profile, target personas and messaging Deployed into our sales workflow and handed over ready to use

Agentic Security Testing Tool

Designed and built an agentic tool to automate security testing, supporting CYTEM’s continuous validation capability Built so its outputs align with how we assess and report on client exposure Deployed and handed over to the CYTEM team

AI Strategy

Advised on where AI agents add the most value across CYTEM’s sales and product, and how to roll them out

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Both tools delivered, deployed and handed over within the agreed scope
• CYTEM now has a working AI sales agent supporting outreach to our target buyers, reducing the manual effort of prospecting and research, we've increased our pipeline by 75%.
• The agentic security testing tool gives us an automated testing capability that would otherwise have required significant manual effort or additional headcount
• Clear AI roadmap agreed, giving us a defined plan for where to deploy agents next

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Automaly managed the project well from start to finish. Tom and the team took time upfront to understand CYTEM’s product, buyers and how we sell, which meant the tools were built around how we actually work rather than a generic template. Deliverables arrived on schedule, communication was clear and regular, and when our requirements shifted as the product developed, they adapted quickly without it becoming a drama. They were also good at pushing back where something wouldn’t add value, which kept the scope focused.

What was your primary form of communication with Automaly?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was that Automaly understood both sides of the problem: the technology and the business. Tom has around 15 years in technology and cyber sales, so we didn’t have to explain how security buyers think or how a cyber sales cycle works. That meant the sales agent was built around a real go-to-market approach, and the security testing tool reflected how practitioners actually work. Most AI shops can build an agent; very few can tell you whether it will actually move your pipeline or hold up in front of a security buyer. Automaly can do both.

Are there any areas for improvement or something Automaly could have done differently?

Very little. As a smaller, specialist consultancy, Automaly’s capacity is naturally more limited than a large agency’s, so for bigger or parallel workstreams it’s worth agreeing timelines and priorities early. We’d also have liked a little more written documentation at handover, though the team was always quick to answer questions when we asked.