Aufait UX

Please describe your company and your position there.

I am an entrepreneur and the founder of a startup.

For what projects/services did your company hire Aufait UX?

Aufait UX was hired to deliver UI/UX services for our new startup

What were your goals for this project?

The goal is to derive an engaging and user-friendly social platform for content discovery across various streaming platforms.

How did you select Aufait UX?

We had contacted multiple design agencies and ended up finalizing Aufait based on their past projects and reasonable pricing.

Describe the project in detail.

We're creating a social content discovery platform where users can get personalized and friend content recommendations and also get streaming info for content across various streaming services.

What was the team composition?

Our point of contact remained two people, the team lead and a project coordinator. The team has a few designers as well as UI developers aiding their projects.

Can you share any outcomes from the project that demonstrate progress or success?

Aufait UX collaborated as a team to come up with ideas that aided in implementation of the product as a social app. The end result is satisfactory and the designs are really good.

How effective was the workflow between your team and theirs?

- During the initial phases of execution, things were not smooth. I believe they had some resource constraints. - Later after escalating with Bijith things got better. - Once, we had build certain momentum, then things were pretty smooth. - They were very accomodating in the change requests and were receptive to various feedbacks shared during iterations.

What did you find most impressive about this company?

They have been rooting for the design to be good as well as wanted to consider every point that would help the product’s development as well as business goals.

Are there any areas for improvement?

• More resources would help the company to drive more projects.
• Transparency from them in case they are not able to move on a project due to resource constraints will help in setting the right expectations and avoid any confusion later on.

Please describe your company and your position there.

I am the co-founder of the company. We are a brand of organic, plant based nutritional supplements offering holistic lifestyle support to our customers.

For what projects/services did your company hire Aufait UX?

We hired Aufait UX to design the prototype for our mobile app.

What were your goals for this project?

We wanted to create an app that customers will use daily to form healthy habits. The app has elements of gamification, social networking and e-commerce. The goals were to make users do an initial assessment of their lifestyle and use the app as a tool to connect with like-minded health-conscious people to achieve health goals.

How did you select Aufait UX?

We have selected Aufait UX after an open selection process with other competing companies. Things worked out when expectations were met in terms of design experience and budget.

Describe the project in detail.

Jollywell is a mobile platform that recommends nutritional supplements, daily habits, and health improvement programs to help people better their health. Nutrition supplements are plant-based, chemical-free, and organic. Habit reset includes adjusting food choices, optimising activity levels, and improving mental health. Health improvement programs address specific issues and are offered by our panel of experts.

What was the team composition?

Our point of contact remained two people, the team lead and a project coordinator. The team has a few designers as well as UI developers aiding their projects.

Can you share any outcomes from the project that demonstrate progress or success?

Aufait UX collaborated as a team to come up with ideas that aided in implementation of the product as a social app. The end result is satisfactory and the designs are really good.

How effective was the workflow between your team and theirs?

Their understanding of the brief was rapid and comprehensive. Communication was smooth from the beginning. They were accepting of all the inputs and were very flexible for changes within design limitations.

What did you find most impressive about this company?

The entire team was clued in to the business goals of the design. Their design and UX knowledge is on par with the best. They have been rooting for the design to be good as well as wanted to consider every point that would help the product’s development.

Are there any areas for improvement?

More resources would help the company to drive more projects.

Please describe your company and your position there.

This project was for our customer who wishes to build his own speciality food ordering app to compliment his existing business

For what projects/services did your company hire Aufait UX?

They had to design a very professional food ordering mobile app based on the brand guidelines provided to them.

What were your goals for this project?

To working with our development team to develop a speciality food ordering app with related services

How did you select this vendor?

Based on references from the tech community of the region.

Describe the project in detail.

The platform will be an extension of an existing online business. Apart from speciality food, the app should also support the related business of value-added gifts and cooking classes.

What was the team composition?

The team had a UX Lead & design lead

Can you share any outcomes from the project that demonstrate progress or success?

They delivered a professional design based on our customers business need and brand guideline

How effective was the workflow between your team and theirs?

The workflow was very easy and flexible, We were able to access any team members or lead easily and were available for discussions with short intimations.

What did you find most impressive about this company?

They were able to quickly understand customer expectations and brand constraints to come up with the right design.

Are there any areas for improvement?

Should take our feedback only after a minimal proactive criticisms

Please describe your company and your position there.

Oman Air is the National Airline of the Sultanate of Oman. We fly to over 50 destinations worldwide. Iam the Senior Manager for Loyalty and Social Media. I manage Sindbad, the frequent flier programme of Oman Air.

Sindbad is the frequent flyer programme of Oman Air. We had to enhance our systems to support the growth of the company. As the Senior Manager, Loyalty and Social Media of Oman Air, I had the responsibility of developing Sindbad to give Oman Air a winning edge in acquiring and retaining the right customers.

This involved developing various aspects of the loyalty programme including defining a robust data acquisition framework across channels & touchpoints, a website and mobile app.

For what projects/services did your company hire Aufait UX?

Aufait was hired to design and develop applications for online and mobile platforms that integrated with our existing frequent flier system.

What were your goals for this project?

To enable our members to manage their Sindbad accounts and associated services themselves. This includes checking/updating their profile details, member account balances, claiming missing miles, digital card and so on. The system also had to reflect our brand style guides to give the user a consistent look and feel.

How did you select this vendor?

Aufait was our existing vendor managing www.omanair.com and our existing mobile app.

Describe the project in detail.

Enhance the user experience of Sindbad by improving the web and mobile customer applications with the features like Digital membership card, Enrollment, Miles Summary, Notifications, integration with Sabre reservation system and payment gateway for Miles redemption and booking tickets.

What was the team composition?

The team had a project manager, design lead, development lead and 4-5 team members.

Can you share any outcomes from the project that demonstrate progress or success?

We were able to launch https://sindbad.omanair.com/ and related mobile app successfully with them within the set timelines and the new system played a key role in increased acquisition and activation rates.

It also reduced the mails that came to our customer service teams as members had more control over their accounts and could do many of the interactions themselves.

How effective was the workflow between your team and theirs?

Though we had formal agreed processes, the Aufait team was very flexible and approachable. I could call them at any time.

What did you find most impressive about this company?

They are a small and flexible team with a blend of creative and technical skills. They were able to deliver based on what we needed on time. They are very proactive and often gave us ideas and suggestions to improve upon our ideas. They worked as an extension to our team at Oman Air.

Are there any areas for improvement?

They could improve upon the domain knowledge related to our specific area to support better.

Please describe your company and your position there.

I am the CTO of OpenTurf Technologies Private Limited. Our company is a Virtual Technology Organization focusing on bringing software technology products faster and better to our customers.

For what projects/services did your company hire Aufait UX?

We had a concept of a medical app. We needed help to convert the concept into a sensible UI so as to proceed for development. So we hired Aufait UX for the job

What were your goals for this project?

A complete UI for the concept app along with all the user flows sorted were our main goals to hire Aufait UX.

How did you select this vendor?

We got to know about the UX service through a common colleague. Their work profile seemed impressive and their approach to taking on our concept was interesting.

Describe the project in detail.

Medical Bytes is an app to record patient’s medical history and conversations with features such as audio records, audio transcript, and reminders. The aim is to have one repository for all the medical consultations and to make the process of saving the data easier for patients.

What was the team composition?

They had a small UX team with one UX researcher and a designer. Our point of contact was the team lead who sent us all the UX deliverables from the team. The UX designer pitched in case of design discussions.

Can you share any outcomes from the project that demonstrate progress or success?

The UX design was very simple and to the point and helped us to get a lot of clarity in coming up with a design that does the intended job. The UI design has met our expectations and has helped the development team to a great extent

How effective was the workflow between your team and theirs?

The communication was effective. They were receptive to our comments and the UX discussions we went through has helped the app come into a better shape.

What did you find most impressive about this company?

They are good at their job, strive to be flexible, and provide value for our money.

Are there any areas for improvement?

More range of mobile resolutions need to be considered for app design.

Please describe your company and your position there.

Riddle Book is a gaming platform and marketplace where players solve a series of riddles to win cash and riddle developers create riddles and earn money. It's a platform where players can play skill games at their convenience by solving riddles and challenge players from around the world. Riddlebook will feature live games, where player play at the same time challenging other players.

The players can book a game by paying a fee. There will be multiple levels in a game. Total number of winners will be announced earlier and those players who solves all the riddles and the final level will win the cash prize. I am the founder and CEO of the company.

For what projects/services did your company hire Aufait UX?

UX design of the complete game pages, dashboards, home page, leaderboard and the main game window. iOS design for the game app including the leaderboard, game window design, dashboard etc.

What were your goals for this project?

A stunning UX design with a vibrant look to attract the target audience who are puzzle solvers.

How did you select this vendor?

Aufait UX is a well known IT company and i saw their UX designs they shared in Dribble. Talked to them and found that they are very focused on UX designs and they have excellent senior UX designers.

Describe the project in detail.

Complete UX consulting and design from the prototype we developed. We needed a high-quality design for website and for the app. Our first task was to design web layout and then ios design. The android design is ongoing.

What was the team composition?

Bijith is an amazing leader and he understood the main expectations and requirement for a startup company. We are so lucky to get his vast experience in developing our project. Their UX team is brilliant and we never had any issues dealing with them. We are impressed by their quality. Bijith especially, a good person and he is very flexible.

Can you share any outcomes from the project that demonstrate progress or success?

We received a marvellous work from aufait UX

How effective was the workflow between your team and theirs?

Awesome!

What did you find most impressive about this company?

Both their client relations and UX team were awesome.

Are there any areas for improvement?

Nil.

Please describe your company and your position there.

I’m the CEO of Vinam Solutions. We provide marketing services that include SEO, social media marketing, content marketing, email marketing, digital consulting, and software solutions.

For what projects/services did your company hire Aufait UX?

We were developing a new email marketing tool. We needed assistance on how to establish a good UI standard throughout the application.

What were your goals for this project?

We wanted a clutter-free UI that meets user’s expectations.

How did you select this vendor?

We knew them from prior engagements. We were impressed by their UI work profile and decided to work with them on this project.

Describe the project in detail.

Aufait UX is creating the UI for Mailthumb, an email marketing tool. Key features include marketing campaigns, transactional messages, and marketing automation. They’re working to simplify the tool so that can be used by anyone, and ensure that the UI will help us reach our business targets.

What was the team composition?

We mostly interacted with the team head and the senior designer.

Can you share any outcomes from the project that demonstrate progress or success?

We’re happy with the outcome. The UI is clean and high quality. We’ve received positive feedback from clients and stakeholders about the look and feel of the product.

How effective was the workflow between your team and theirs?

Communication was so easy. Aufait UX was always open to changes at any time. They gave us clear direction on UI design guidelines, and the workflow was quite smooth.

What did you find most impressive about this company?

Aufait UX was a very cooperative team of professionals. They were sincere in their desire to help us with our product. The UI designs they delivered were up to our satisfaction.

Are there any areas for improvement?

They need to allocate more resources.

Please describe your company and your position there.

I am the CEO of Baabte system technologies Private Limited.

For what projects/services did your company hire Aufait UX?

We have a product 99LMS for which wanted to redesign the UI.

What were your goals for this project?

Redesign the UI of the learning management system.

How did you select this vendor?

We selected it from various UI companies that we knew and by looking at the older UIs that they have done.

Describe the project in detail.

It is a learning management UI/UX redesign project.

What was the team composition?

Project lead and multiple UI/UX experts under the project lead.

Can you share any outcomes from the project that demonstrate progress or success?

It was a great success as we got good feedback from everyone about the new UI/UX.

How effective was the workflow between your team and theirs?

It was very effective. Aufait UX was available every time when we needed them.

What did you find most impressive about this company?

Commitment and paying attention to the detail.

Are there any areas for improvement?

Converting Wireframes to designs.

Introduce your business and what you do there.

I’m a program manager at Mannai InfoTech, an IT services company.

What challenge were you trying to address with Aufait UX?

We needed help providing quality UX/UI for enterprise applications.

What was the scope of their involvement?

They provided good UX/UI for a document management platform. At the time, we were developing a small solution for a client and contacted them with the concept. Our teams discussed the use cases, functionalities, and desired features before jumping into the development. After examining the need, they developed the UI/UX, deciding how to add value to the system and reduce navigation clicks. 

What is the team composition? 

I interact primarily with the CEO. But, my team interacts with the UX designer, UI developer, and the application developer. There were also JavaScript, HTML5, and Angular.js experts involved.

How did you come to work with Aufait UX?

We’ve been associated with them for some time. Prior to this project, we used them for other software development endeavors.

How much have you invested with them?

We’ve spent between $10,000-$25,000.

What is the status of this engagement?

We started working together in December 2018, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Their work was a big value add. The internal reviews have been good, and we’ve generally received positive feedback.

How did Aufait UX perform from a project management standpoint?

They’re practical, realistic and never overcommit. We typically communicate via email and Excel. From beginning to end, they were able to understand what we wanted. 

What did you find most impressive about them?

They came with fresh ideas, always bringing their perspective and expertise rather than simply following our orders. It was a good collaboration.

Are there any areas they could improve?

They’re a growing organization that might need more resources for efficiency.

Do you have any advice for potential customers?

I recommend using them. Learn how they work, and things will fall into place.

Please describe your company and your position there.

I am the CEO and Managing Director of Nucore Software Solutions. A technology partner for the travel industry, we specialize in providing integrated financial accounting and transaction processing systems for travel agencies and airlines. 



For what projects/services did your company hire Aufait UX?

We hired Aufait UX for UX/UI design and front-end development of the lite version of our product, Traacs.

What were your goals for this project?

We had to derive a lite version of our existing project with a clutter-free interface so that the users can easily perform their day-to-day tasks.

How did you select this vendor?

We had already worked with the Aufait UX team for a CRM. Their depth of involvement in the project was impressive, and the final product was a success. As a result, we approached them again for this project.

Describe the project in detail.

Traacs Lite is the SaaS lite version of our existing product Traacs, a tool for end-to-end travel management and accounting. We intend to make the existing product lite by reducing any secondary features that are not frequently used. With an easy-to-use interface and reports to analyze data, Traacs Lite also integrates with the major global distribution systems (GDSs) such as Amadeus and Sabre.

What was the team composition?

Aufait UX has a small and dedicated UX team of around 4–6 people comprising of UX researchers, designers, and developers.

Can you share any outcomes from the project that demonstrate progress or success?

From the day we started our collaboration on the project, Aufait UX has played a significant role in decluttering the product’s ideation. So far, they successfully delivered positive results for our product.

How effective was the workflow between your team and theirs?

Aufait UX is easy to approach, and our communication is hassle-free. They are keen on providing updates frequently and adapting quickly to our feedback.

What did you find most impressive about this company?

Aufait UX has helped us journey from a vision of a product to an actual product. Their inputs opened us to new possibilities as well. The engagement has been a pleasant experience overall.

Are there any areas for improvement?

We are very satisfied with Aufait UX’s work. We wish them luck ahead in future projects.