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Enhancing user experience across digital platforms

5.0
9 reviews

Aufait UX services focuses on enhancing user experience across digital platforms. We work as an extended team with user experience as our priority and come up with ideas that make a product smarter yet delightful. Our clients include small, medium and large organizations in Airline and Travel, Oil and Gas, Government, Education and Manufacturing verticals who have  invested in UX to see their product reach its absolute potential.

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2018
Show all +
Bangalore, India
headquarters
  • Umiya Emporium, 102, Hosur Road, Kaveri Layout, Koramangala,
    Bangalore, KA 560029
    India
    00919895013560
other locations
  • Sahya building, Govt. Cyberpark
    Kozhikode, KL 673014
    India
    00914953077410

Portfolio

Key clients: 

Some of our prestigious clients are Oman Air , Saudi Aramco, Mannai Corporation, Embassy Group, RPG Enterprises, Nucore Software Solutions, Sweans Technologies, Baabtra, Zerone Consulting, Vinam Solutions and Bayan Pay.

Web app design for TravelDesk. Image

Web app design for TravelDesk.

UX/UI for Web App.

Nucore is one of the leaders in providing back office solutions to companies in the field of travel and tourism in the Middle East and India.

We worked with Nucore for their new Travel Agents CRM and supported them on exploration, user flow, wireframes, design and development

Website design for Themehigh Image

Website design for Themehigh

ThemeHigh is a woo commerce plugin store. Our services for them include branding and website design.

Mobile Design for iLeaf EduSuite. Image

Mobile Design for iLeaf EduSuite.

UX UI For Android & IOS App and brand identity.

iLeaf is a new venture from an existing group of educationalists who discovered the opportunity in providing a moral education through digital platforms.iLeaf is a new venture from an existing group of educationalists who discovered the opportunity in providing a moral education through digital platforms.

In this project, we had fun in working with

…
educationalists, short film makers, animators, script writers and child experts to build an application appealing to the intended target audience (age group of 5-15). The key challenge we faced was to think like a child and come up with the right experience and right choice of colors.

 

Read more...
Web & Mobile app for Riddlebook Game. Image

Web & Mobile app for Riddlebook Game.

Research, UX and UI for web and mobile app.

Riddlebook is a game portal with themed riddle games every week. 

Web app design for CMS. Image

Web app design for CMS.

Research and UX UI for web app.

Correspondence management system is a solution build on opentext platform that enables the user to create and track the flow of correspondence through their enterprise so as to ensure the correspondence is approved by the authoritative personals.

We worked closely with our client in Qatar to understand their entire system and make the product more user friendly, suggesting new

…
ideas and layout options.
Read more...
Web app design for Techiescart. Image

Web app design for Techiescart.

Research, UX UI for portal and brand identity.

Techiescart is a platform for helping fresher to find their first tech job. The scope of work was to improve the existing platform and provide right experience for freshers.

We collaborated with the founders to come up with right strategy and direction for the application before getting into UI. Techiescart team also entrusted us to revise the existing brand

…
identity along with UX service.
Read more...
Web & Mobile app for Oman Air Image

Web & Mobile app for Oman Air

Design and Development of Mobile/Web Apps, Newsletters & FB Campaigns.

Sindbad is frequent flier program with Oman Air, We have key role in designing what you see online and on mobile.

We work as a part of Loyalty group in Oman Air and contributed to the user experience design for mobile, web and newsletters.

 

Reviews

5.0
9 reviews
Sort by

App Design for Food Orders

"They were able to quickly understand customer expectations and brand constraints to come up with the right design."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Jan. 2020
Project summary: 

Aufait UX designed a mobile app for food delivery. Following brand guidelines, they were also able to support features that enabled gifts and cooking classes on the platform.

The Reviewer
 
11-50 Employees
 
Kozhikode, India
Developer, Development Company
 
Verified
The Review
Feedback summary: 

Aufait UX delivered a professional design that met all project requirements. They were flexible, resulting in an easy collaboration. Always available, the team ensured that the project ran smoothly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

This project was for our customer who wishes to build his own speciality food ordering app to compliment his existing business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

They had to design a very professional food ordering mobile app based on the brand guidelines provided to them.

What were your goals for this project?

To working with our development team to develop a speciality food ordering app with related services

SOLUTION

How did you select this vendor?

Based on references from the tech community of the region.

Describe the project in detail.

The platform will be an extension of an existing online business. Apart from speciality food, the app should also support the related business of value-added gifts and cooking classes.

What was the team composition?

The team had a UX Lead & design lead

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered a professional design based on our customers business need and brand guideline

How effective was the workflow between your team and theirs?

The workflow was very easy and flexible, We were able to access any team members or lead easily and were available for discussions with short intimations.

What did you find most impressive about this company?

They were able to quickly understand customer expectations and brand constraints to come up with the right design.

Are there any areas for improvement?

Should take our feedback only after a minimal proactive criticisms

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frequent Flier Solution for National Airline

"They are a small and flexible team with a blend of creative and technical skills."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Feb. 2017
Project summary: 

Aufait UX designed a series of web/mobile apps that would integrate with an airline's existing frequent flier system. The solution would help users manage their accounts, earn loyalty points, and check flights.

The Reviewer
 
5,001-10,000 Employees
 
Oman
Sharada Iyer
Senior Manager Loyalty & Social Media, Oman Air
 
Verified
The Review
Feedback summary: 

Aufait UX's team delivered an excellent solution. The site and the mobile app launched according to plan, both of which contributed to an increase in user acquisition rates. The solution's self-service model also reduced the in-house staff's time spent on responding to account management requests.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Oman Air is the National Airline of the Sultanate of Oman. We fly to over 50 destinations worldwide. Iam the Senior Manager for Loyalty and Social Media. I manage Sindbad, the frequent flier programme of Oman Air.

Sindbad is the frequent flyer programme of Oman Air. We had to enhance our systems to support the growth of the company. As the Senior Manager, Loyalty and Social Media of Oman Air, I had the responsibility of developing Sindbad to give Oman Air a winning edge in acquiring and retaining the right customers.

This involved developing various aspects of the loyalty programme including defining a robust data acquisition framework across channels & touchpoints, a website and mobile app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

Aufait was hired to design and develop applications for online and mobile platforms that integrated with our existing frequent flier system.

What were your goals for this project?

To enable our members to manage their Sindbad accounts and associated services themselves. This includes checking/updating their profile details, member account balances, claiming missing miles, digital card and so on. The system also had to reflect our brand style guides to give the user a consistent look and feel.

SOLUTION

How did you select this vendor?

Aufait was our existing vendor managing www.omanair.com and our existing mobile app.

Describe the project in detail.

Enhance the user experience of Sindbad by improving the web and mobile customer applications with the features like Digital membership card, Enrollment, Miles Summary, Notifications, integration with Sabre reservation system and payment gateway for Miles redemption and booking tickets.

What was the team composition?

The team had a project manager, design lead, development lead and 4-5 team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to launch https://sindbad.omanair.com/ and related mobile app successfully with them within the set timelines and the new system played a key role in increased acquisition and activation rates.

It also reduced the mails that came to our customer service teams as members had more control over their accounts and could do many of the interactions themselves.

How effective was the workflow between your team and theirs?

Though we had formal agreed processes, the Aufait team was very flexible and approachable. I could call them at any time.

What did you find most impressive about this company?

They are a small and flexible team with a blend of creative and technical skills. They were able to deliver based on what we needed on time. They are very proactive and often gave us ideas and suggestions to improve upon our ideas. They worked as an extension to our team at Oman Air.

Are there any areas for improvement?

They could improve upon the domain knowledge related to our specific area to support better.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Research & Design for Consolidated Medical App

"They are good at their job, strive to be flexible, and provide value for our money."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Oct. 2019
Project summary: 

Aufait UX was responsible for designing the UX of a medical app. With the solution, users could track their medical history, record/transcribe medical conversations, and set reminders.

The Reviewer
 
1-10 Employees
 
Bangalore, India
Zunder L
CTO, OpenTurf Technologies
 
Verified
The Review
Feedback summary: 

Internal stakeholders praised the UX design for getting to the point, and the UI design was equally functional. Effective communicators, Aufait UX was open to client input, helping guide the UX discussions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO of OpenTurf Technologies Private Limited. Our company is a Virtual Technology Organization focusing on bringing software technology products faster and better to our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

We had a concept of a medical app. We needed help to convert the concept into a sensible UI so as to proceed for development. So we hired Aufait UX for the job

What were your goals for this project?

A complete UI for the concept app along with all the user flows sorted were our main goals to hire Aufait UX.

SOLUTION

How did you select this vendor?

We got to know about the UX service through a common colleague. Their work profile seemed impressive and their approach to taking on our concept was interesting.

Describe the project in detail.

Medical Bytes is an app to record patient’s medical history and conversations with features such as audio records, audio transcript, and reminders. The aim is to have one repository for all the medical consultations and to make the process of saving the data easier for patients.

What was the team composition?

They had a small UX team with one UX researcher and a designer. Our point of contact was the team lead who sent us all the UX deliverables from the team. The UX designer pitched in case of design discussions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The UX design was very simple and to the point and helped us to get a lot of clarity in coming up with a design that does the intended job. The UI design has met our expectations and has helped the development team to a great extent

How effective was the workflow between your team and theirs?

The communication was effective. They were receptive to our comments and the UX discussions we went through has helped the app come into a better shape.

What did you find most impressive about this company?

They are good at their job, strive to be flexible, and provide value for our money.

Are there any areas for improvement?

More range of mobile resolutions need to be considered for app design.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX design for Gaming Platform & iOS App

"Both their client relations and UX team were awesome."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

Aufait UX designed a UX prototype for a gaming platform. The team continues to develop a frontend UX for Android users.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Ajay Chandapilla Thomas
Founder and CEO, Riddlebook.com
 
Verified
The Review
Feedback summary: 

The final UX for both the site and iOS app was well-received by the client, who praises the engaging dashboards, leaderboard, and game windows.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Riddle Book is a gaming platform and marketplace where players solve a series of riddles to win cash and riddle developers create riddles and earn money. It's a platform where players can play skill games at their convenience by solving riddles and challenge players from around the world. Riddlebook will feature live games, where player play at the same time challenging other players.

The players can book a game by paying a fee. There will be multiple levels in a game. Total number of winners will be announced earlier and those players who solves all the riddles and the final level will win the cash prize. I am the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

UX design of the complete game pages, dashboards, home page, leaderboard and the main game window. iOS design for the game app including the leaderboard, game window design, dashboard etc.

What were your goals for this project?

A stunning UX design with a vibrant look to attract the target audience who are puzzle solvers.

SOLUTION

How did you select this vendor?

Aufait UX is a well known IT company and i saw their UX designs they shared in Dribble. Talked to them and found that they are very focused on UX designs and they have excellent senior UX designers.

Describe the project in detail.

Complete UX consulting and design from the prototype we developed. We needed a high-quality design for website and for the app. Our first task was to design web layout and then ios design. The android design is ongoing.

What was the team composition?

Bijith is an amazing leader and he understood the main expectations and requirement for a startup company. We are so lucky to get his vast experience in developing our project. Their UX team is brilliant and we never had any issues dealing with them. We are impressed by their quality. Bijith especially, a good person and he is very flexible.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a marvellous work from aufait UX

How effective was the workflow between your team and theirs?

Awesome!

What did you find most impressive about this company?

Both their client relations and UX team were awesome.

Are there any areas for improvement?

Nil.

5.0
Overall Score i am 100% happy.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Perfect delivery time.
  • 5.0 Cost
    Value / within estimates
    Very cost effective.
  • 5.0 Quality
    Service & deliverables
    Fully satisfied.
  • 5.0 NPS
    Willing to refer
    Already referred to my friends

UI for Email Marketing Tool

"Aufait UX was a very cooperative team of professionals."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

Aufait UX created a simple UI for a new email marketing tool. Features include marketing campaigns, transactional messages, and marketing automation.

The Reviewer
 
51-200 Employees
 
India
Vinoop Thayatt
Managing Director & CEO, Vinam Solutions Pvt Ltd.
 
Verified
The Review
Feedback summary: 

The clean UI has received positive feedback from key stakeholders. Aufait UX's expert team inspired confidence throughout the project by communicating clearly from the start. Their sincerity and clear direction helped them respond quickly to any inquiries or technical concerns that arose.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Vinam Solutions. We provide marketing services that include SEO, social media marketing, content marketing, email marketing, digital consulting, and software solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

We were developing a new email marketing tool. We needed assistance on how to establish a good UI standard throughout the application.

What were your goals for this project?

We wanted a clutter-free UI that meets user’s expectations.

SOLUTION

How did you select this vendor?

We knew them from prior engagements. We were impressed by their UI work profile and decided to work with them on this project.

Describe the project in detail.

Aufait UX is creating the UI for Mailthumb, an email marketing tool. Key features include marketing campaigns, transactional messages, and marketing automation. They’re working to simplify the tool so that can be used by anyone, and ensure that the UI will help us reach our business targets.

What was the team composition?

We mostly interacted with the team head and the senior designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re happy with the outcome. The UI is clean and high quality. We’ve received positive feedback from clients and stakeholders about the look and feel of the product.

How effective was the workflow between your team and theirs?

Communication was so easy. Aufait UX was always open to changes at any time. They gave us clear direction on UI design guidelines, and the workflow was quite smooth.

What did you find most impressive about this company?

Aufait UX was a very cooperative team of professionals. They were sincere in their desire to help us with our product. The UI designs they delivered were up to our satisfaction.

Are there any areas for improvement?

They need to allocate more resources.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Design for Learning Management System

"Aufait UX was available every time when we needed them."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - July 2019
Project summary: 

Aufait UX redesigned the UI/UX of a learning management system for an information technology firm. 

The Reviewer
 
11-50 Employees
 
London, UK
Muhammad HNP
CEO, Baabte Systems Technology Private Limited
 
Verified
The Review
Feedback summary: 

The new interface of the site has received great feedback from users and stakeholders alike. The team at Aufait UX demonstrated commitment to the project through their availability and attention to detail.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Baabte system technologies Private Limited.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

We have a product 99LMS for which wanted to redesign the UI.

What were your goals for this project?

Redesign the UI of the learning management system.

SOLUTION

How did you select this vendor?

We selected it from various UI companies that we knew and by looking at the older UIs that they have done.

Describe the project in detail.

It is a learning management UI/UX redesign project.

What was the team composition?

Project lead and multiple UI/UX experts under the project lead.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was a great success as we got good feedback from everyone about the new UI/UX.

How effective was the workflow between your team and theirs?

It was very effective. Aufait UX was available every time when we needed them.

What did you find most impressive about this company?

Commitment and paying attention to the detail.

Are there any areas for improvement?

Converting Wireframes to designs.

5.0
Overall Score Very good company to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent.
  • 5.0 Cost
    Value / within estimates
    The investment was worth it.
  • 5.0 Quality
    Service & deliverables
    They have done a good job.
  • 5.0 NPS
    Willing to refer
    I have already referred.

UX/UI Design for Correspondence Platform

"They’re practical, realistic and never overcommit."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec 2018 - Ongoing
Project summary: 

After a thorough discovery phase, Aufait UX created the UI/UX for a website in collaboration with a software company. Their tasks included reducing navigation clicks on the site.

The Reviewer
 
1-10 Employees
 
Doha, Qatar
Anwar Hassan
Program Manager, Mannai infoTech
 
Verified
The Review
Feedback summary: 

Their work has received positive internal reviews and feedback. Throughout the project, Aufait was able to understand the needs of the project with ease, always willing to share recommendations and ideas with the collaborating party. Their intuition and cooperation lead to a successful partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a program manager at Mannai InfoTech, an IT services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aufait UX?

We needed help providing quality UX/UI for enterprise applications.

SOLUTION

What was the scope of their involvement?

They provided good UX/UI for a document management platform. At the time, we were developing a small solution for a client and contacted them with the concept. Our teams discussed the use cases, functionalities, and desired features before jumping into the development. After examining the need, they developed the UI/UX, deciding how to add value to the system and reduce navigation clicks. 

What is the team composition? 

I interact primarily with the CEO. But, my team interacts with the UX designer, UI developer, and the application developer. There were also JavaScript, HTML5, and Angular.js experts involved.

How did you come to work with Aufait UX?

We’ve been associated with them for some time. Prior to this project, we used them for other software development endeavors.

How much have you invested with them?

We’ve spent between $10,000-$25,000.

What is the status of this engagement?

We started working together in December 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was a big value add. The internal reviews have been good, and we’ve generally received positive feedback.

How did Aufait UX perform from a project management standpoint?

They’re practical, realistic and never overcommit. We typically communicate via email and Excel. From beginning to end, they were able to understand what we wanted. 

What did you find most impressive about them?

They came with fresh ideas, always bringing their perspective and expertise rather than simply following our orders. It was a good collaboration.

Are there any areas they could improve?

They’re a growing organization that might need more resources for efficiency.

Do you have any advice for potential customers?

I recommend using them. Learn how they work, and things will fall into place.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They took off for a lot of holidays.
  • 5.0 Cost
    Value / within estimates
    Value for money is excellent.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design and Frontend Dev for Travel Tech Company

"Aufait UX has helped us journey from a vision of a product to an actual product."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Aufait UX designed the UI/UX and built the frontend for a lite, SaaS version of a travel management tool. They helped pare down secondary features and integrate the tool with GDSs. The project is ongoing.

The Reviewer
 
51-200 Employees
 
Calicut, India
Suhail V.P.
CEO, Nucore Software Solutions
 
Verified
The Review
Feedback summary: 

The tool has met a positive reception for its decluttered interface and user-friendliness. Aufait UX delivers high-quality development and UI/UX work on time and at great value. Seamless communication and a willingness to give and take feedback make for a smooth collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO and Managing Director of Nucore Software Solutions. A technology partner for the travel industry, we specialize in providing integrated financial accounting and transaction processing systems for travel agencies and airlines. 



OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aufait UX?

We hired Aufait UX for UX/UI design and front-end development of the lite version of our product, Traacs.

What were your goals for this project?

We had to derive a lite version of our existing project with a clutter-free interface so that the users can easily perform their day-to-day tasks.

SOLUTION

How did you select this vendor?

We had already worked with the Aufait UX team for a CRM. Their depth of involvement in the project was impressive, and the final product was a success. As a result, we approached them again for this project.

Describe the project in detail.

Traacs Lite is the SaaS lite version of our existing product Traacs, a tool for end-to-end travel management and accounting. We intend to make the existing product lite by reducing any secondary features that are not frequently used. With an easy-to-use interface and reports to analyze data, Traacs Lite also integrates with the major global distribution systems (GDSs) such as Amadeus and Sabre.

What was the team composition?

Aufait UX has a small and dedicated UX team of around 4–6 people comprising of UX researchers, designers, and developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From the day we started our collaboration on the project, Aufait UX has played a significant role in decluttering the product’s ideation. So far, they successfully delivered positive results for our product.

How effective was the workflow between your team and theirs?

Aufait UX is easy to approach, and our communication is hassle-free. They are keen on providing updates frequently and adapting quickly to our feedback.

What did you find most impressive about this company?

Aufait UX has helped us journey from a vision of a product to an actual product. Their inputs opened us to new possibilities as well. The engagement has been a pleasant experience overall.

Are there any areas for improvement?

We are very satisfied with Aufait UX’s work. We wish them luck ahead in future projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Plugin Product Portal

"From start to finish, the team communicated clearly and documented everything."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Oct. 2018
Project summary: 

Aufait UX redesigned a plugin product portal in WordPress to increase its traffic and improve its bounce rate.

The Reviewer
 
11-50 Employees
 
Calicut, India
Sajeer TK
Founder & CEO, Flyingloop Technologies
 
Verified
The Review
Feedback summary: 

The redesigned site has seen more traffic and a lower bounce rate—dropping from 85–90% to 60–63%. Aufait UX delivered high-quality design work that met all requirements at an outstanding value. Constant communication and creative problem solving enabled a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Flyingloop Technologies, a plugin product portal.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aufait UX?

I needed a company to redesign my website to increase visitor traffic and reduce our bounce rate.   

SOLUTION

What was the scope of their involvement?

Aufait UX redesigned our plugin product portal. They used PHP and WordPress as the platform. I’ll be engaging with them for another project soon.

What is the team composition?

There were 6–7 people on the team.

How did you come to work with Aufait UX?

We’re in the same location. At the time I was looking for someone who could redesign our website, I saw a UX design that Aufait UX posted on LinkedIn. As a result, I contacted them.

How much have you invested with them?

We spent $30,000.

What is the status of this engagement?

We worked together from August—October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People spend much more time on our website than before we engaged Aufait UX. The bounce rate fell from 85–90% to 60–63%. The site has an excellent design, and we got the expected result from Aufait UX. 

How did Aufait UX perform from a project management standpoint?

Aufait UX led a productive engagement. They gave us reliable support as well as a lot of ideas and solutions when we needed it. We used phone, email, or visited their office to communicate. 

What did you find most impressive about them?

From start to finish, the team communicated clearly and documented everything. We couldn’t be happier with how smooth the project was.

Are there any areas they could improve?

No, there were no issues with the project.

5.0
Overall Score I’m really happy with Aufait UX.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer