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Get a custom proposalCX Consulting for Small Businesses
Ascend CX Group is a Customer Experience consulting firm serving small businesses in Cleveland, Ohio and Northeast Ohio. We help service businesses build client experience systems and drive retention and referrals without depending on the owner to hold everything together. Our ACE Framework delivers a structured diagnostic, a clear roadmap, and hands-on implementation support across three programs built for different stages of growth.
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Min project size
$1,000+
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Hourly rate
$150 - $199 / hr
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Employees
2 - 9
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Locations
Cleveland, OH
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Year founded
Founded 2026
1 Locations
- Cleveland , OH
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Our Story
Ascend CX Group was built on a simple belief: the quality of your work is just the price of entry. What separates growing businesses from stuck ones isn't talent or effort. It's the systems behind the experience. We built the ACE Framework and a proprietary client platform to give small business owners an honest picture of where they stand and a clear path to building something durable. We work alongside owners, not above them. The owner is always the hero of the story.
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