AI Agents CRM Consulting and SI Digital Strategy
Customer Service AI Agents
+2
$50,000 to $199,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"It truly was a great experience working with them."

Apr 7, 2026

Commercial Manager, Facto SA

Anonymous

Consumer products & services
Asuncion, Paraguay
51-200 Employees
Online Review
Verified

Arte Facto Digital 360 provides CRM and data management services for a marketing agency. The team has optimized the client's sales funnels and helped them implement AI tools to improve their digital sales.

Thanks to Arte Facto Digital 360's work, the client has seen a 28% increase in their annual revenue and a 5% decrease in their CAC. The team has been responsive and attentive to the client's needs. Moreover, they've delivered high-quality work, which has led to an excellent customer experience.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the commercial manager of Facto SA

Describe what your company does in a single sentence.

A truly unique marketing agency! They're the only one in Paraguay doing data-driven marketing, specializing in CRM and data management. In our case, they guided us through the world of digital sales.

They helped us structure the sales funnels and optimize investment with the use of AI agents

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arte Facto Digital 360 to accomplish?

Improve sales funnels with CRM
Improve audience segmentation
Traceability of every click on the internet and of the investment
Improve customer service with an AI agent

SOLUTION

How did you find Arte Facto Digital 360?

Online Search

Why did you select Arte Facto Digital 360 over others?

High ratings
Close to my geographic location
Good value for cost
Referred to me

How many teammates from Arte Facto Digital 360 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The CRM is fully functional and integrated with the ERP.

a BI dashboard

the AI agent as a prospector

monthly strategy management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

28% increase in annual revenue

5% reduction in customer acquisition cost

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It truly was a great experience working with them.

What was your primary form of communication with Arte Facto Digital 360?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Data management for strategy creation

Are there any areas for improvement or something Arte Facto Digital 360 could have done differently?

RATINGS

5.0

Arte Facto Digital 360

Eficiencia, innovación, escalabilidad, creatividad

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