Arroact Technologies

BACKGROUND

Please describe your company and position.

I am the SVP CX of Kinnect Media Pvt Ltd

Describe what your company does in a single sentence.

Kinnect is an integrated creative powerhouse within Omnicom Advertising India. Born digital and raised integrated, the agency brings together creativity, strategy, media, influencer, data, and technology to solve real business problems and deliver benchmark creative work that drives sustained brand growth. Having won at Cannes Lions, D&AD, One Show, Effies, etc, Kinnect has time and again reinforced its belief that creative excellence is a powerful business multiplier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arroact Technologies to accomplish?

• Develop a website on Strapi for a client

SOLUTION

How did you find Arroact Technologies?

OtherThrough our professional network and previous industry connections

Why did you select Arroact Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arroact Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arroact worked as our extended development partner, providing AI development, enterprise CMS implementation, custom feature development, integrations, bug fixing, and ongoing technical support. They collaborated directly with our internal team to ensure smooth project delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Consistently met agreed timelines.
2. Reduced development time through their AI-powered internal tools.
3. High client satisfaction and repeat business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arroact's project management is highly organized and professional. Communication is proactive, milestones are clearly defined, and deadlines are consistently met. Their team responds quickly to questions and provides regular progress updates throughout the project lifecycle.

What was your primary form of communication with Arroact Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise across AI, Sitecore, Umbraco, and AEM is outstanding. What differentiates them is their proprietary AI tools, which accelerate development, automate repetitive tasks, and improve delivery speed without compromising quality.

Are there any areas for improvement or something Arroact Technologies could have done differently?

Nothing significant comes to mind. They are receptive to feedback and continuously improve their processes.