Arroact Technologies

BACKGROUND

Introduce your business and what you do there.

I’m a volunteer for Kadwa Patel Samaj of North America (KPSNA), a nonprofit organization supporting education, healthcare, family empowerment, and humanitarian causes. We also preserve and promote Saurashtra heritage and culture among its North American community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arroact Technologies to accomplish for your nonprofit?

We engaged Arroact Technologies to design and develop a simple, modern, and user-friendly Salesforce application for our nonprofit to create and manage a member directory. The goal was to streamline our processes, enhance the member experience, and establish a scalable technology foundation that could support future enhancements.Our key objectives were to ensure high-quality development, timely delivery, flexibility, and the ability to effectively translate our business requirements into a secure and easy-to-use technology solution.

SOLUTION

What was the scope of their involvement?

Arroact Technologies has developed a streamlined Salesforce member directory for our nonprofit. The project has modernized our member management, enhanced the overall user experience, and built a flexible tech foundation for long-term scalability. The team has built a member management data model, a data entry form, and a validation and approval workflow.

What is the team composition?

We’ve worked with 2–5 teammates from Arroact Technologies.

How did you come to work with Arroact Technologies?

Someone referred Arroact Technologies to me. I also chose them because they were close to my geographic location, and their pricing fit our budget.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in November 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Arroact Technologies has successfully launched the member data intake webpage, achieving a good response rate. The directory has been updated to include approximately 1,000 households, comprising 3,500 members. We’re currently developing the mobile application to provide members with directory access.Moreover, the initiative has been received positively by the members.

How did Arroact Technologies perform from a project management standpoint?

Arroact Technologies has successfully completed the first phase of our member directory project, meeting all scheduled deadlines and performance expectations. The team has demonstrated high levels of professionalism, responsiveness, and adaptability throughout the engagement. They’ve collaborated effectively to clarify requirements, resolve inquiries, and integrate necessary feedback.

What did you find most impressive about them?

Arroact Technologies’ subject matter expertise and responsiveness are impressive. We’re highly satisfied with the quality of their deliverables, their meticulous attention to detail, and their consistent commitment to project milestones.

Are there any areas they could improve?

Overall, the experience has been highly satisfactory, and we haven’t encountered any significant issues.

BACKGROUND

Please describe your company and position.

I am the SVP CX of Kinnect Media Pvt Ltd

Describe what your company does in a single sentence.

Kinnect is an integrated creative powerhouse within Omnicom Advertising India. Born digital and raised integrated, the agency brings together creativity, strategy, media, influencer, data, and technology to solve real business problems and deliver benchmark creative work that drives sustained brand growth. Having won at Cannes Lions, D&AD, One Show, Effies, etc, Kinnect has time and again reinforced its belief that creative excellence is a powerful business multiplier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arroact Technologies to accomplish?

• Develop a website on Strapi for a client

SOLUTION

How did you find Arroact Technologies?

OtherThrough our professional network and previous industry connections

Why did you select Arroact Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arroact Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arroact worked as our extended development partner, providing AI development, enterprise CMS implementation, custom feature development, integrations, bug fixing, and ongoing technical support. They collaborated directly with our internal team to ensure smooth project delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Consistently met agreed timelines.
2. Reduced development time through their AI-powered internal tools.
3. High client satisfaction and repeat business. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arroact's project management is highly organized and professional. Communication is proactive, milestones are clearly defined, and deadlines are consistently met. Their team responds quickly to questions and provides regular progress updates throughout the project lifecycle.

What was your primary form of communication with Arroact Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise across AI, Sitecore, Umbraco, and AEM is outstanding. What differentiates them is their proprietary AI tools, which accelerate development, automate repetitive tasks, and improve delivery speed without compromising quality.

Are there any areas for improvement or something Arroact Technologies could have done differently?

Nothing significant comes to mind. They are receptive to feedback and continuously improve their processes.