Video Production
$200,000 to $999,999
Jan. 2021 - Jan. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They always completed any change requests in a timely manner."

Jan 11, 2022

Content Producer, Shopify Plus

Sarah McDonald

Other industries
Ottawa, Ontario
10,001+ Employees
Online Review
Verified

Archipelago Productions collaborated with an e-commerce company to provide support on several video production projects.

The client was thrilled with the results of the engagement. Archipelago Productions gelled seamlessly with the in-house team, allowing for a smooth and enjoyable partnership. They delivered quality and timely work while accommodating any requests along the way. They were also very hands-on.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a content producer at Shopify Plus

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Archipelago Productions, and what were your goals?

Archipelago supported us with the video production of several projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their team has been fantastic to work with from start to finish-- really engaging us to understand our vision, helping our internal team feel comfortable in front of the camera, turning around the content on schedule, and helping with all our adjustment and edit requests.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Working with them felt like an extension of our internal team. They are true professionals and masters of their craft. We are thrilled with the final results! Thank you, Archipelago!

Who did you work with and what was the feedback process like?

Multiple members of the team including Jana and Nicholas as our primary contacts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are thrilled with the final results! Thank you, Archipelago.

Describe their project management style, including communication tools and timeliness.

Very hands-on, always timely to reply, and available to run proposed changes. They always completed any change requests in a timely manner.

What did you find most impressive or unique about this company?

On each project, they took the time to understand our vision, helping our internal team feel comfortable in front of the camera, turning around the content on schedule, and helping with all our adjustment and edit requests.

Are there any areas for improvement or something they could have done differently?

None.

RATINGS

5.0

Archipelago Productions

2021 Toronto Star Readers' Choice in Videography

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