Appsters

BACKGROUND

Please describe your company and position.

I am the Cofounder of ZenGem

Describe what your company does in a single sentence.

ZenGem - your AI powered revenue engine for B2B. Your Co-Pilot for Marketing & Sales. Supercharge your funnel!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appsters to accomplish?

• Whatsapp Automation

SOLUTION

How did you find Appsters?

• Online Search
• Referral

Why did you select Appsters over others?

Company values aligned

How many teammates from Appsters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appster to develop a WhatsApp automation system for our business, ZenGem. The goal was to automate key interactions on our official WhatsApp channel  including customer service responses, order inquiries, and internal notifications  to reduce manual workload and improve response time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were impressive. The automation instantly reduced repetitive manual tasks, improved response speed, and allowed our team to focus on higher-value customer interactions. Our overall efficiency improved, and customers appreciated the faster and more consistent support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided updates at every stage, handled feedback quickly, and delivered the final solution right on schedule.

What was your primary form of communication with Appsters?

Email or Messaging App

What did you find most impressive or unique about this company?

They made smart suggestions that improved the overall workflow.

Are there any areas for improvement or something Appsters could have done differently?

Everything went as planned, and any small technical tweaks were resolved almost immediately.

BACKGROUND

Please describe your company and position.

I am the Senior Sales Manager of Germanedge

Describe what your company does in a single sentence.

Germanedge helps you shape the future of your business now. With our innovative technologies, we unleash the potential of MOM, IloT for Industry 4.0. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appsters to accomplish?

• Mobile App Development

SOLUTION

How did you find Appsters?

Online Search

Why did you select Appsters over others?

Company values aligned

How many teammates from Appsters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appster handled the full cycle of development  from UX/UI design and backend architecture to testing and deployment. They integrated custom analytics, secure user authentication, and real-time chat features. The app was built using Flutter and connected seamlessly to our existing CRM system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new app significantly improved our client engagement and reduced manual support requests by nearly 40%. It also enhanced internal workflow efficiency and provided real-time visibility into client interactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thewy provides Weekly sprint reviews kept us informed, and they addressed any issues quickly.

What was your primary form of communication with Appsters?

Email or Messaging App

What did you find most impressive or unique about this company?

They completed simple complex requirements into a simple, high-performing app.

Are there any areas for improvement or something Appsters could have done differently?

Nothing