Amida IT-Services GmbH

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an IT consulting company. We consult project work, project and module realization, implementation, and system integration for the finance, insurance, and logistics industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Amida IT-Services GmbH?

We needed to create defined pieces of software.

SOLUTION

What was the scope of their involvement?

We tasked Amida IT with creating an induction platform for an industrial plant for drivers and visitors. The app had a video survey and results evaluation to allow users to be admitted on company grounds. We gave them the specifications and guided them toward the goal. It was a greenfield project done in Angular and C# backend, all running in Azure. They also did the questionnaires and all of the content management part of the app. Currently, they offer maintenance and hosting services.

Visitors can receive a QR code or link via email before visiting the plant, or it’s possible to do it on-site. The front desk staff hands out the QR codes, which can be scanned with mobile devices or desktops to gain access to the induction platform. Users can select a role for themselves and get specifically designed induction content delivered to them on their devices.

What is the team composition?

We worked with eight teammates from their side; they had two architects and different levels of engineers.

How did you come to work with Amida IT-Services GmbH?

I met the owner on a customer site in Munich. We worked together on a different project, so I knew how efficiently the CEO worked.

How much have you invested with them?

We spent close to $150,000.

What is the status of this engagement?

We started working with them in June 2019. We currently don't have an active project together, but the partnership is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They followed the book and delivered a modern piece of software that runs efficiently and is highly maintainable. We’ve been able to do a couple of jobs, so we’ve had a higher revenue thanks to them. Moreover, we’ve gained a competitive advantage by using technologies such as Azure. Before, we were mostly focused on the backend and integration. Through Amida IT, we’ve unlocked projects for a particular UI component.

How did Amida IT-Services GmbH perform from a project management standpoint?

They delivered on time, responded to our needs, and stayed on budget. The team was transparent; they got back to us if something didn’t make sense to them. Also, they wouldn’t implement anything that wasn’t discussed or fully understood. All in all, we never had problems with development.

Communication was mainly through virtual calls.

What did you find most impressive about them?

We can always depend on them. Amida IT is always there; if they take on a task, they’ll deliver.

Are there any areas they could improve?

No, we’re satisfied with their service.

Any advice for potential customers?

Ask them if your project is something they can deliver and are interested in.