All Points

BACKGROUND

Please describe your company and your position there.

I am the CEO of a food and beverage company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire All Points?

To source printed marketing material as well as distribute promotional products to prospective clients.

SOLUTION

How did you select Allpoints and what were the deciding factors?

We were referred to them by one of our clients.

Describe the project in detail and walk through their service package.

We began the project by going over what we were looking to achieve by distributing marketing material to our clients. Allpoints drafted a proposal with design details as well as the execution expectations and time frame for the project.

How many resources from the Allpoints team worked with you, and what were their positions?

Sales and account executive.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Allpoints was able to get all of our marketing material produced in a week or so. They then kitted and stored the product until we gave them instructions on fulfilment. The promotional product was well received by our clients.

How effective was the workflow between your team and theirs?

Very effective. Allpoints listened to our ideas and helped us create exactly what we asked for. They have a very experienced team that was able to answer all of our questions as well as effectively handle constructive criticism.

What did you find most impressive or unique about this company?

Their commitment to customer service. It is very clear from the first interaction that they have the customer's best interest at hand. They've gone to great lengths to ensure our vision came to fruition.

Are there any areas for improvement or something they could have done differently?

First class organization, with all the expertise to get the job done right!

BACKGROUND

Please describe your company and your position there.

I work for the Atlanta Hawks in the marketing division.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire All Points?

AllPoints organized, kitted, and fulfilled appreciation boxes for the Hawks

SOLUTION

How did you select this vendor?

They were referred to us by a number of our corporate clients

Describe the scope of their work in detail.

AllPoints sourced promotional products, assembled them into kits, and distributed them to our clients

What was the team composition?

We brainstormed with Allpoints for a period of time. We utilized their expertise and deferred to their experience.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They put together and distributed all of the kits in an incredibly fast timeframe. We received a significant amount of positive feedback from our customers who received the kits.

How effective was the workflow between your team and theirs?

Very effective. They were extremely accommodating

What did you find most impressive about this company?

Their customer service is impeccable. With the Allpoints team came a welsh of knowledge and industry expertise. They also have a vast network of vendors that gives some variety when setting up a project.

Is there any area for improvement or anything that could have been done differently?

Not that I can think of