AK FREIGHT SDN BHD

BACKGROUND

Please describe your company and position.

I am the Shipping manager of Jv smart vending sdn bhd

Describe what your company does in a single sentence.

Doing trading business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AK FREIGHT SDN BHD to accomplish?

• Import goods without any issue
• Costing saving
• Professionally handle the shipment

SOLUTION

How did you find AK FREIGHT SDN BHD?

• Online Search
• Clutch Site

Why did you select AK FREIGHT SDN BHD over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We imported commercial goods from china and the item all need to distribute to end customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cargo delivered on time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They handled the shipment very professionally and quick response for any query. The delivery service by AK Freight very carefully done.

What was your primary form of communication with AK FREIGHT SDN BHD?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They using ai Whatsapp which very helpful to get instant quotations

Are there any areas for improvement or something AK FREIGHT SDN BHD could have done differently?

They need add on more customer service people to assist customers

BACKGROUND

Please describe your company and position.

 I am an executive at a trading company

Describe what your company does in a single sentence.

We doing trading business based in Malaysia. Mostly our goods from intrasia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AK FREIGHT SDN BHD to accomplish?

• Customs clearance on time completed
• Smooth Shipping service from door to door
• Customer service top excellent

SOLUTION

How did you find AK FREIGHT SDN BHD?

Online Search

Why did you select AK FREIGHT SDN BHD over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from AK FREIGHT SDN BHD were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Impressed with the exceptional service from AK Freight Sdn Bhd! Their expertise in handling our import and export shipments was truly remarkable. From start to finish, they ensured a smooth and efficient process. Highly recommend their services for any logistic needs - top-notch professionalism at its best!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering excellence! AK Freight Sdn Bhd has once again proven their commitment to timeliness and efficiency by clearing the goods right on time. Their dedication to customer satisfaction shines through as they consistently go above and beyond to meet deadlines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?
Reliable service you can count on, every time. Kudos to AK Freight for setting the standard in logistics and ensuring smooth operations for all clients. When it comes to getting the job done promptly and professionally, they are simply unparalleled.

What was your primary form of communication with AK FREIGHT SDN BHD?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

AI whatsapp which i can get tshipping quotation instantly. the process more straight forward which easier for me to understand the shipping flow.

Are there any areas for improvement or something AK FREIGHT SDN BHD could have done differently?

So far i didnt find anything