Agility

BACKGROUND

Please describe your company and position.

I am the VP of American Financial Resources

Describe what your company does in a single sentence.

Our goal is to provide families across America with the information and resources necessary to achieve homeownership. We strive to exceed our customers’ expectations and provide an unparalleled experience — start to finish.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• We needed expert guidance on how to strategically integrate AI into our core business systems and workflows to ensure long-term value.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility carried out a full AI-readiness assessment, developed a detailed roadmap for high-priority AI use cases, and assisted us in selecting the right tools and models. They also conducted executive workshops to align leadership and cross-functional teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The clarity provided by their roadmap gave us confidence to begin our AI journey without hesitation. We now have a phased implementation plan in place and successfully avoided potential missteps that could have cost us time and resources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent—they were prompt, professional, and highly adaptive. They customized sessions for both technical and non-technical teams, making the process smooth for everyone involved.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to simplify complex AI concepts and translate them into practical business strategies was what impressed us most. They delivered value not just as technologists but as strategic partners.

Are there any areas for improvement or something Agility could have done differently?

Nothing major comes to mind. They were proactive, detailed, and thorough from start to finish.

BACKGROUND

Please describe your company and position.

I am the CEO of BAZTDL Sp. z o.o

Describe what your company does in a single sentence.

BAZTDL is a modern Agile company working on broad list of projects with a mobile focus. Analyzing requirements, building lists of deliverables and finally deliver best in class results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• We engaged Agility to engineer a scalable analytics platform that could ingest real-time data and support high-volume usage across multiple departments.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility designed and implemented data ingestion pipelines, built a real-time dashboard system, and integrated several external APIs. The solution was carefully structured to scale alongside our expanding data requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform reduced our time-to-insight dramatically—from several days down to just a few hours. Today, both our operations and marketing teams rely on it daily for making performance-driven decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed a phased delivery approach and consistently met deadlines. Communication was clear and responsive—technical and business queries were handled promptly. The final documentation and handover were seamless, making adoption much easier for our internal teams.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how they combined strong technical execution with strategic business awareness. They didn’t just build a functional product—they ensured it created long-term business value for us.

Are there any areas for improvement or something Agility could have done differently?

The only minor improvement would be in enhancing the training materials for faster onboarding. Other than that, the overall execution was excellent.

BACKGROUND

Please describe your company and position.

I am the Founder of Earthlight.eco

Describe what your company does in a single sentence.

Sustainable business solutions from a small, women-owned business: ECO NAME BADGES Join our mission to reduce the tons of single-use plastic conference badges and polyester lanyards tossed each year

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• We hired Agility to help us realign our data and operational infrastructure to better support decision-making and improve internal reporting efficiency.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conducted a business process review, mapped data flows, and developed a new data strategy aligned with our business KPIs. Deliverables included a data transformation roadmap, process automation recommendations, and operational insights reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our report turnaround time improved by 50%, and executive teams now receive better, faster insights. We also saw improvements in cross-departmental data sharing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes—timelines were clear and adhered to. Their consultants were always available, and feedback loops were built into every phase.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They approach every issue with both technical and business lenses. That balance gave us results that were actionable and sustainable.

Are there any areas for improvement or something Agility could have done differently?

An earlier demo of dashboard mockups would have helped visualize things sooner, but the end result met our expectations.

BACKGROUND

Please describe your company and position.

I am the Chief Development Officer (CDO) of Centennial Infant and Child Centre Foundation

Describe what your company does in a single sentence.

Centennial Infant and Child Centre is a centre of excellence committed to the development and education of children with developmental challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• We needed to automate our document processing workflow using AI to extract and classify information from various contract types and legal documents.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility created an end-to-end document intelligence solution using computer vision and NLP. The scope included:

OCR and document digitization pipeline
AI models for entity extraction and document classification
Integration with our document management system
Automated workflow triggers based on document type

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Document processing time decreased from 2 hours per document to 8 minutes. We achieved 94% accuracy in data extraction and eliminated manual data entry for 80% of our documents, freeing up our legal team for higher-value work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project exceptionally well, breaking it into clear phases and providing regular model performance updates. When we encountered edge cases with certain document formats, they quickly retrained the models.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of both the technical AI aspects and the legal domain requirements. They built custom models that could handle our specific document types rather than using generic solutions.

Are there any areas for improvement or something Agility could have done differently?

The initial model training phase required more of our subject matter expert time than anticipated. Better scoping of the annotation requirements upfront would have been beneficial.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Algora AS

Describe what your company does in a single sentence.

At Algora, we are the foremost hub for the brightest minds in development, technology, and problem-solving. We cultivate a dynamic environment where exceptional talents converge, collaborate, and flourish—driven by a shared passion for tackling complex challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• Build a secure and compliant data architecture to manage clinical audio signals from our devices.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility designed and implemented a complete data pipeline tailored to our medical device infrastructure. Their team created custom data flows to collect, process, and analyze auscultation data, ensuring compliance with HIPAA and FDA guidelines. They also developed a smart analytics layer to detect patterns and anomalies, with visualizations built into a clean, user-friendly dashboard for our medical users.

Key Deliverables:
HIPAA-compliant data ingestion & storage pipeline
AI models for audio pattern recognition (crackles/wheezes)
Clinical dashboard with real-time data insights
Support for regulatory reporting and audit trails
Ongoing system maintenance and enhancements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced clinical insight delivery time from minutes to seconds.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agility was dependable and transparent throughout the project. They met all deadlines and communicated effectively at every step. They also adapted quickly when we introduced new regulatory or technical requirements, and always made sure our clinical teams were fully supported.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to balance technical innovation with strict healthcare compliance was what stood out the most. They understood the complexity of clinical data and were able to translate that into functional, reliable solutions without compromising security or performance.

Are there any areas for improvement or something Agility could have done differently?

A bit more proactive training documentation for our internal IT and clinical users would have been helpful, but overall, the handoff process was smooth and well-managed.

BACKGROUND

Please describe your company and position.

I am the Founder of ChestPal

Describe what your company does in a single sentence.

ChestPal Pro provides frontline healthcare professionals with intelligent tools to detect lung abnormalities like crackles and wheezes, supporting early diagnosis and patient care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?
To streamline diagnostic data processing from our ChestPal Pro devices, implement secure HIPAA-compliant pipelines, and deploy an AI-driven dashboard for actionable clinical insights.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility partnered with our data and engineering teams to build a secure, scalable pipeline for ingesting and analyzing patient audio diagnostics. Their AI models detect abnormal lung sounds and integrate into a real-time dashboard for clinicians.
Key Deliverables: 

• End-to-end HIPAA/FDA-compliant data pipeline 
• AI models for detecting crackles/wheezes 
• Role-based clinical dashboard with real-time updates 
• Compliance-ready documentation for internal and external audits 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. 40% faster diagnosis turnaround at pilot sites
2. 99.9% uptime on analytics platform
3. Seamless firmware + EMR system integration 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agility ran weekly agile sprints and adapted quickly to shifting compliance needs. Their responsiveness and regulatory awareness were outstanding. 

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They blended healthcare domain knowledge with deep data science expertise, becoming a strategic ally, not just a vendor. 

Are there any areas for improvement or something Agility could have done differently?

Stronger internal documentation would’ve eased transition—but they remained available for knowledge transfer sessions post-delivery. 

BACKGROUND

Please describe your company and position.

I am the Owner of Thinkwell Group

Describe what your company does in a single sentence.

After 23 years, Thinkwell is now TAIT! We are the global leader in live and location-based experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• We hired Agility to engineer a scalable analytics platform capable of ingesting real-time data and supporting high-volume usage across departments.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conducted a business process review, mapped data flows, and developed a new data strategy aligned with our business KPIs. Deliverables included a data transformation roadmap, process automation recommendations, and operational insights reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our report turnaround time improved by 50%, and executive teams now receive better, faster insights. We also saw improvements in cross-departmental data sharing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes—timelines were clear and adhered to. Their consultants were always available, and feedback loops were built into every phase.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They approach every issue with both technical and business lenses. That balance gave us results that were actionable and sustainable.

Are there any areas for improvement or something Agility could have done differently?

An earlier demo of dashboard mockups would have helped visualize things sooner, but the end result met our expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of Astraea Bio

Describe what your company does in a single sentence.

We uncover the complexity of biological systems through advanced computational techniques to accurately visualize and analyze spatial relationships between cells, tissues, and molecules. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• We wanted to enhance our existing AI infrastructure to reduce errors, improve decision logic, and create more personalized customer interactions.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility audited our current system, retrained AI models, enhanced natural language processing, and implemented better decision trees for automation. They also helped us deploy updated versions across all platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved a 45% improvement in agent accuracy and saw a measurable drop in escalation rates. Internal productivity increased as fewer interactions required human intervention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely—deadlines were consistently met, and they were responsive to every concern or question we had. Their updates were structured and actionable.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their iterative approach allowed us to see tangible improvements with each release. They are detail-oriented and results-focused.

Are there any areas for improvement or something Agility could have done differently?

A more interactive internal training resource for using the optimized agents would’ve been a bonus.

BACKGROUND

Please describe your company and position.

I am the Director of BALTIMORE COMMUNITY LENDING

Describe what your company does in a single sentence.

Baltimore Community Lending is a community development financial institution making loans to small businesses and real estate developers in the Baltimore Metro area who are unable to get a loan from a bank.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?

• develop a conversational AI system for customer support that could handle complex queries and reduce our support ticket volume.

SOLUTION

How did you find Agility?

• Referral
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved building a sophisticated chatbot using large language models and integrating it with our CRM system. Deliverables included:

Custom-trained conversational AI model
Knowledge base integration and semantic search
Multi-channel deployment (web, mobile, Slack)
Analytics dashboard for bot performance tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI system now handles 60% of incoming support tickets autonomously with 92% customer satisfaction rating. Our support team response time improved by 45%, and we reduced support costs by $80K annually.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication throughout. They provided weekly demos and were very responsive to feedback. When we needed to adjust the conversation flows based on user testing, they implemented changes within days.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their approach to training the AI model was thorough - they analyzed thousands of our historical support conversations to understand our customers' language patterns and pain points.

Are there any areas for improvement or something Agility could have done differently?

More comprehensive user training documentation would have been helpful for our support team to better understand the AI's capabilities and limitations.

BACKGROUND

Please describe your company and position.

I am the Owner of Rolling Suds of Montgomery County

Describe what your company does in a single sentence.

Our company provides comprehensive Facilities Services, including maintenance, cleaning, and operational support, helping organizations create safe, efficient, and welcoming spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agility to accomplish?
We needed to implement machine learning models to automate our inventory forecasting and reduce stockouts while minimizing overstock situations.

SOLUTION

How did you find Agility?

• Online Search
• Clutch Site

Why did you select Agility over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agility were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agility developed a comprehensive ML pipeline that analyzed our historical sales data, seasonal trends, and external factors. Key deliverables included:

• Custom neural network models for demand forecasting
• Automated data preprocessing and feature engineering pipeline
• Real-time dashboard with inventory recommendations
• Model monitoring and retraining protocols

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved a 35% reduction in stockouts and decreased excess inventory by 28%. The forecasting accuracy improved from 65% to 89%, and we saved approximately $200K in the first quarter alone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was incredibly organized using agile methodologies. They delivered each sprint on schedule and were quick to adjust when we requested changes to the model parameters based on business feedback.

What was your primary form of communication with Agility?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise in both AI/ML and understanding retail dynamics was remarkable. They didn't just build models - they ensured the solutions were practically implementable and aligned with our business processes.

Are there any areas for improvement or something Agility could have done differently?

The initial data discovery phase took longer than expected. Better upfront assessment of data quality requirements would have streamlined the timeline.