Agentum AI

BACKGROUND

Please describe your company and position.

I am the Founder of Premier Eye center

Describe what your company does in a single sentence.

We are a multi-location optometry practice in South Florida providing comprehensive eye care, vision exams, contact lenses, prescription eyewear, dry-eye treatment, glaucoma care, myopia control, and other specialized eye-health services. With three locations and a focus on personalized care, advanced technology, and premium eyewear, the practice serves patients looking for high-quality, long-term eye-care solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agentum AI to accomplish?

• Ensure every new advertising lead receives immediate, consistent follow-up instead of waiting for a team member to respond manually.
• Automate and accelerate lead follow-up from Meta ads to increase booked eye-care appointments.
• Connect Meta ad leads directly to GoHighLevel and automate qualification, communication, and appointment booking using AI voice and chatbot systems.

SOLUTION

How did you find Agentum AI?

• Online Search
• Other

Why did you select Agentum AI over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Agentum AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agentum built an AI-powered lead automation system connecting Meta ad leads directly to GoHighLevel. The system captures new leads and triggers immediate automated follow-up through AI voice and chatbot interactions, handling lead qualification and appointment booking. The goal was to create a seamless journey from paid ad engagement to booked eye-care appointments while reducing the need for manual lead follow-up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New leads from Meta ads now receive immediate automated follow-up instead of waiting for manual outreach. The system automatically engages leads through AI voice and chatbot interactions, handles qualification, and supports appointment booking, creating a faster and more consistent lead-to-appointment process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agentum worked closely with the project stakeholders to build and connect the lead automation system according to the required workflow. The team delivered an integrated solution connecting Meta ad leads with GoHighLevel, AI voice, and chatbot follow-up, ensuring the system could immediately engage, qualify, and move leads toward appointment booking.

What was your primary form of communication with Agentum AI?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the company’s focus on providing personalized, high-quality eye care while combining comprehensive optometry services with modern technology and premium eyewear. Their multi-location presence and broad range of specialized eye-care services make them a well-established practice with a strong focus on patient experience and long-term care.

Are there any areas for improvement or something Agentum AI could have done differently?

None.