Agency Jet

BACKGROUND

Introduce your business and what you do there.

I’m the president of a building supply company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agency Jet?

We had another company working on our SEO, but it wasn’t working well for us. We wanted to work with a new agency that could show us what we needed to improve.

SOLUTION

What was the scope of their involvement?

With their guidance, we edited our website and changed things to help our search rankings. They helped us find ways to improve and drive more business through our online marketing presence, SEO recording, and our AdWords.

We retooled everything, and they started writing blogs and other content for us. After about a year and a half, we stopped SEO recording, as we didn't see enough ROI. We’ve since switched to AdWords, which is wildly successful. They manage all our accounts, and also briefly set up a Facebook campaign for us.

What is the team composition?

We have one main point of contact.

How did you come to work with Agency Jet?

I met one of the owners at a social event.

How much have you invested with them?

We’ve spent over $25,000 on their services.

What is the status of this engagement?

We started working together around September 2017. The work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In 2018, we increased our sales by 35%. At least 25% of that is thanks to our online marketing efforts.

How did Agency Jet perform from a project management standpoint?

Their project management is awesome. We have a monthly meeting, but worked together more frequently at the beginning. Otherwise, we email back and forth. I can contact them at any time by email or phone, and they respond right away.

What did you find most impressive about them?

Their communication, honesty, and dedication to results all stand out. They are always honest about what we need to change, and their transparency saves us money.

Are there any areas they could improve?

Our experience with them is pretty seamless. They’ve done really well by me, and I can’t think of anything they should improve.

Do you have any advice for potential customers?

Invest money in them. If they say something will work, it will work.

BACKGROUND

Introduce your business and what you do there.

I'm the V.P. of sales at Gavelytics, a legal technology startup. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agency Jet?

We needed more visibility online in Google searches, so we hired Agency Jet to start working on SEO and PPC advertising.

SOLUTION

What was the scope of their involvement?

Agency Jet is very skilled at explaining the process of SEO. If a client doesn't have much experience in this area, like me, it can seem a bit opaque. They use Basecamp to measure weekly progress and indicate where everything starts. Breaking down their work into specific activities, they show us exactly what they're doing to increase our rankings for keywords. 

We started off by focusing on SEO and just started PPC advertising with Agency Jet. So far, they've done a great job of understanding our business and our goals. We'll see how effective the ads are shortly. 

What is the team composition? 

Colby (Director of Client Strategy, Agency Jet) and Paul (CEO, Agency Jet) are the two people we interface with the most. We hear from them almost daily with updates, explanations, or seeking approval on work they're doing. They're extremely communicative in a good way. 

How did you come to work with Agency Jet?

I had hired Agency Jet previously for a business my wife and I own. They did a great job on that project, so I hired them when I moved on to the startup as well. We interviewed several different SEO companies and thought that they offered the best combination of pricing and services. They also made it very transparent what they were doing. 

How much have you invested with them?

We've spent about $5,000. 

What is the status of this engagement?

We've been working together since June 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I highly recommended Agency Jet, especially for SEO work. They're very well-priced compared to the competition. The most important results for us are improving rankings and increasing visibility. It's still early for the startup, but they did a great job for our prior company at steadily increasing our rankings until we were on the first page for all the primary keywords we were targeting. 

How did Agency Jet perform from a project management standpoint?

Responsiveness and correspondence are where Agency Jet really excels. We use Basecamp as a project management tool and have weekly team calls and major calls once a month. They're just the best at project management.

What did you find most impressive about them?

Agency Jet is a team of experts for rankings. They deliver great results at a competitive price and are excellent communicators throughout the process. 

Are there any areas they could improve?

No, there's nothing I can think of. 

Do you have any advice for potential customers?

I encourage future clients not to waste money on another agency first. Instead, just start with Agency Jet.

BACKGROUND

Please describe your company and your position there.

I’m the marketing coordinator for Class C Components, an industry distributor. Our company specializes in vendor managed inventory (VMI) and supply chain solutions for original equipment manufacturers (OEMs) and sub-contract manufacturers. I manage all marketing efforts including branding, advertising, and market research.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet?

We engaged Agency Jet to assist with SEO protocols for our website. They also needed to develop our overall digital presence in the marketplace.

What were your goals for this project?

We wanted to increase sales via increased web traffic and a higher SERP ranking.

SOLUTION

How did you select this vendor?

We interviewed several companies before hiring Agency Jet. We had had a positive working experience with several of the team members, as well as an impressive initial meeting.

Describe the project in detail.

We had an initial meeting to discuss our company, the goals we had for the project, and realistic expectations for the campaign. We then participated in an in-depth discovery and research phase where Agency Jet learned more details about Class C Components. Next, we began setting the framework for the SEO strategy and worked through the creative process.

Agency Jet then developed assets. We reviewed the overall strategy before they launched the campaign. Currently, we’re working the creative process as they create additional assets to support the campaign. We continue to evaluate the project’s ROI.

What was the team composition?

We work with a project manager and interact with the founder during periodic reviews and campaign updates.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We are still early in the process, but have already seen an uptick in web traffic and keyword rankings. Are SERP ranking is improving.

How did the Agency Jet perform from a project management standpoint?

The team has been great to work with. They are quick with responses and feedback.

What impresses you about the Agency Jet?

They are professional and knowledgeable in the SEO arena. The team can explain complex topics clearly.

Are there any areas for improvement?

The writers and technical developers could pay more attention to detail. They should invest more time during the discovery phase to ensure a proper understanding of the company before developing assets.

BACKGROUND

Please describe your company and your position there.

I’m the owner and director of sales & marketing at Cusi Travel, a travel agency in Peru.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet?

We are in a competitive industry. Being listed on the top page of Google is essential. We contracted Agency Jet to improve our SEO ranking.

What were your goals for this project?

We wanted more traffic for our site that would generate more bookings from clients.

SOLUTION

How did you select this vendor?

Despite being based in Peru, we wanted a US company to perform our SEO services. We contacted several companies highly ranked in Minneapolis and compared their prices and services. We were impressed with Agency Jet because they were willing to work with our limited budget.

Describe the project in detail.

The first stage of the project involved research. Agency Jet learned about our company, industry, and competitors. After that, they provided us with a variety of keywords to choose from. Their team works on both onsite and offsite optimization and sends us content for the site. We’ve recently expanded the number of keywords we’re focusing on, and they continue to send us page materials.

What was the team composition?

We worked directly with Colby (Director of Client Strategy, Agency Jet) and Paul (CEO & Founder, Agency Jet).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

The highest keywords are ranked on the second page of Google. Due to our limited budget, we took a break but recently started the services up again. Our industry is competitive, and we are aware it will take time to get on the first page. However, Agency Jet increased traffic to our website and we hope this will continue as our keywords improve.

How did Agency Jet perform from a project management standpoint?

Agency Jet provides constant feedback and gives our team the opportunity to review any edits. They always wait for our approval before publishing new material on our site. Their team also provides helpful insights to increase our clients’ online experience.

Colby coordinated all of our needs to the rest of their team and checks in frequently. We have a monthly meeting with him to go over the progress. Paul makes sure we are satisfied with the service and gives recommendations.

What impresses you about Agency Jet?

We appreciate the personalized approach Agency Jet provides. Their team worked with ours to find an SEO plan that garners results and fits our budget. They are also excellent communicators. We’re sensitive to any changes without our permission, and they regularly check in to get our approval before publishing any articles.

Are there any areas for improvement?

We don’t expect Agency Jet to become an expert in our industry. However, we would like more variety in our site optimization. Their team has occasional grammar errors, but we are pleased with their services.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CEO of Eat Your Coffee. We’re a gluten-free, vegan, non-GMO, Kosher snack bar of caffeinated natural snacks and fair trade coffee.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet?

We hired Agency Jet to optimize the organic traffic to our site and help create a content strategy.

What were your goals for this project?

We wanted to improve our site’s ranking and ensure each page was optimized on all search engines.

SOLUTION

How did you select this vendor?

We vetted 10 SEO agencies based on the track record, price, and overall proposal. We had each team audit our site—Agency Jet performed the best in this process and offered us a risk-free relationship.

Describe the project in detail.

We outlined the keywords we wanted Agency Jet to focus on, and gave them our general strategy. After we approved their plan, they began working on our content approach. They optimized several pages on our site using 20 keywords and launched an effective campaign.

What was the team composition?

We worked with the content and design manager.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We saw a significant increase in our site’s organic traffic after Agency Jet’s work. Most of the materials they created helped lead to an effective campaign and improved on our online visibility.

How did the Agency Jet perform from a project management standpoint?

They consistently followed up with our team to ensure we were on track. Having access to their dashboard and monthly reports was helpful in keeping us informed on the project. They were quick to respond, as well. All emails were answered within 24 hours. 

What impresses you about the Agency Jet?

Their team’s organization and attentiveness made them valuable. Additionally, they have strong expertise in SEO and PPC and know how to explain it.

Are there any areas for improvement?

Although our traffic increased, we would have liked if they focused on the branding aspect more than they did. They focused on creating content that is easier for search engines to process, but it wasn’t the best fit for our brand’s goal.

BACKGROUND

Please describe your company and your position there.

I’m the VP of sales and marketing for Howard Precision Metals. We’re an aluminum plate, bar, and extrusion distributor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet?

We hired Agency Jet to help manage our SEO and then extended the scope to include a site redesign. Our website had many shortcomings because of our previous developers, and to make our platform stronger, we needed Agency Jet to better organize and optimize our site.

What were your goals for this project?

We wanted our business to keep up with the ever-changing website marketing world and stay current in our industry.

SOLUTION

How did you select this vendor?

I had worked with Darrin (CEO, Agency Jet) when he owned a different company, and valued his professionalism and honesty. Once he started Agency Jet, I decided to use him for this project because he earned my trust.

Describe the scope of their work in detail.

Before making anything, Darrin asked me to compile a list of our priorities in order of sales, and then in order of profit. After he understood where our issues were and our goals, they created 30 keywords for part of the SEO efforts. Agency Jet has added blogs, videos, and other marketing materials to increase our organic ranking. Their team helps to improve the usability of our site and redesigned the overall flow of the platform.

What was the team composition?

They've assigned us a dedicated project manager. We also work directly with Darrin.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Around 90% of the keywords appear on the first page of search results for hundreds of phrases. The words that don’t appear on page one are in a highly competitive search category. Due in part to Agency Jet’s SEO support our web sales have increased by around $2 million within two years because more customers are finding us.

How effective was the workflow between your team and theirs?

Our teams communicate very well, and we have monthly conference calls. Our project manager has a strong grasp of our vision for the company and organizes all internal work to achieve that.

What did you find most impressive about this company?

We value that they took the time to understand our business and priorities. Their approach reflects their customer-oriented mindset.

BACKGROUND

Please describe your company and your position there.

I’m the president of Traeger Brothers and Associates. We stock and distribute pipes, valves, and fittings that fit a broad scope of industrial and commercial supply needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet?

We wanted to grow via digital marketing since many of our competitors have been successful at finding leads online. We’d tried a few services that specialized in the B2B space, but didn’t see any results.

What were your goals for this project?

We wanted to be found online and attract new customers. After doing our initial assessment with Agency Jet, we knew we had to optimize our site so customers could find us on search engines. We hoped to improve our positioning on Google and have that translate into more traffic and new business.

SOLUTION

How did you select this vendor?

Originally, we planned to work with a different agency, but the person we were supposed to work with left and formed Agency Jet. While we ended up following him to Agency Jet, we first evaluated 4–5 other companies. Ultimately, Jet Agency’s fool-proof process and track record of getting results convinced our IT manager and me to go with them.

Describe the project in detail.

Their onboarding process extracted a lot of information from us. We started with a few discovery meetings to help them understand our company, goals, and customer base. From there, Agency Jet developed an initial strategy with several phases. The first plan, which covered six months, demonstrated exactly how the site would be altered and optimized, what keywords and pages we’d target, and what our content support plan would look like, including a delivery schedule. Since then, they’ve developed a one-year plan and a two-year plan, the latter of which we’re about to start.

What was the team composition?

While we've talked to 3–4 team members during our monthly calls, we've always had a dedicated project manager.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

When we began working with Agency Jet, we only ranked for our company name, and nearly all our traffic came from existing customers. It took a while to gain traction, but once the campaign sped up, the results poured in. We now rank for over 200 keywords, over half of which we’ve secured the top spot for. We receive 2,000 new visitors to the site each month, which, in the last two years, have resulted in over 1,000 leads and almost 900 sales. Sales have reached new highs every quarter since we began partnering with agency Jet.

How did the Agency Jet perform from a project management standpoint?

While I'm not directly involved with the day to day management, I hear nothing but good things from our IT manager about our relationship. Agency Jet provides great reporting, and any issues we have are addressed right away.

What impresses you about the Agency Jet?

Our results speak for themselves, but their team has gone above and beyond for us. I love how they always make our meetings fun and engaging. Their onboarding procedure helped us articulate and put down in writing goals we were having trouble communicating.

Are there any areas for improvement?

I really can't say. I have nothing to say but good things.

BACKGROUND

Please describe your company and your position there.

I am the owner of Sidekick, Inc., a document solutions firm. We help businesses with document management, including scanning, storage, destruction, and data entry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet?

We were seeking a successful web development partner after several previous engagements with other vendors.

What were your goals for this project?

We wanted to improve our online footprint, expand our outreach to customers and improve our conversion rate so we could gain customers from online presence alone.

SOLUTION

How did you select this vendor?

We found them online, checked some references and set up an interview. They impressed us in the interview and we decided to hire them right away.

Describe the scope of their work in detail.

They developed a new website and implemented SEO strategies. We also use a marketing video they created for advertising and at trade shows.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their website has improved our traffic and doubled our conversion rate. We used to get very few leads from our website, and now we’ve had almost 3,000 visits over the past year, with 414 confirmed leads as a result. Our bounce rate has declined substantially. Their SEO strategies have improved our position in search results.

How effective was the workflow between your team and theirs?

They track performance with a live customer dashboard that we can log into, and we discuss these results on our monthly calls. They also track overall project management through Basecamp. The process is highly efficient, and they made everything clear during the initial onboarding.

What did you find most impressive about this company?

Their extensive research on our company included our products, services, and clients. They understood us in a way that no previous vendor did.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and position.

I am the Co-President of Approve-IT, Inc.

Describe what your company does in a single sentence.

Regulatory Compliance Certification Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agency Jet to accomplish?

• SEO
• Website development
• Digital marketing

SOLUTION

How did you find Agency Jet?

Referral

Why did you select Agency Jet over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Agency Jet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agency just has helped us with a number of projects, from setting up an ongoing SEO campaign, to web development on our marketing website and database, to digital marketing for our type approval services and database subscriptions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased leads through SEO campaign

Increased traffic to website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agency Jet has been continuously responsive, met deadlines, and have stayed in touch during slow periods

What was your primary form of communication with Agency Jet?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer service has been above and beyond, fast responses, immediate action on urgent website issues, and an ongoing partnership and SEO growth campaign.

Are there any areas for improvement or something Agency Jet could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Office Administrator of GoldenbergLaw, PLLC

Describe what your company does in a single sentence.

Products liability and persona injury law firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agency Jet to accomplish?

• Improve organic lead volume
• Improve usability and functionality of website

SOLUTION

How did you find Agency Jet?

• Online Search
• Julie contacted me

Why did you select Agency Jet over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Agency Jet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Transition our website from a custom platform to WordPress, then use SEO to improve performance for selected keywords.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased organic leads for keywords of our choosing
• Good looking website with great functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Consistent communication
• Project came in ahead of schedule
• Great to work with

What was your primary form of communication with Agency Jet?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their people are very knowledgeable and excellent communicators.

Are there any areas for improvement or something Agency Jet could have done differently?

No. They have been great.