Agency Jet

Please describe your company and your position there.

I am the Director of Marketing and all things Digital for a 50+ year old Industrial Pump and Mechanical Contracting company in New Jersey. We service municipal, commercial and industrial firms in NJ, NY, CT and Pennsylvania.

For what projects/services did your company hire Agency Jet, and what were your goals?

Our organic search performance (ranking) was underperforming relative to the depth and breadth of our service, history and reputation. While we were happy with the look and functionality of our website we knew there were structural issues that were hurting performance that were beyond our scope of knowledge to address and fix.

How did you select this vendor and what were the deciding factors?

After researching a number of Agencies in the SEO space we invited 3 to meet and present via Zoom. Agency Jet provided a 20+ page assessment of our digital footprint and website build and clearly did the most homework and research in an effort to win our business. Darren, Julie and Colby were very easy to engage with and they listened to our challenges which led to more productive follow-up calls. They beat their competition with extensive industry knowledge, experience, enthusiasm and strong commitment to 100% White Hat SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The heavy lifting started right away with the Agency Jet strategy document which provided a clear path to choosing our most important keywords and content topics. There was no waste or canned questions in this request. It was specific to the information gained during the pitch process so we were working efficiently from the very start. We were able to track progress and see our strategy come to life immediately through their user friendly and proprietary dashboard.

After the keywords were established we provided content topics for Agency Jet to publish on-site and also distribute to relevant third party websites. While the team needed our initial input on Keywords and Content, they also were also able to start fixing our backend immediately based on their own knowledge and experience.

How many people from the vendor's team worked with you, and what were their positions?

Darren (Owner) has been involved from the start and we are confident we can pick up the phone at anytime and he would know the status of our account. He provided an exceptional team which includes a Project Manager, Client Strategist and Director of Client Strategy. Those are our main points of contact that direct a larger team on the backend. They also have a very responsive Finance Department to handle any invoice or payment questions.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We hired Agency Jet to increase website leads and they are delivering on that with double digit increases via Organic Search vs. any prior time period we compare to. We also have fresh content on our website in the form of blog posts and re-writes of previous content. We have seen a measurable lift in Organic Search Traffic which we track on multiple data points through the use of Google Analytics.

Describe their project management style, including communication tools and timeliness.

We are a demanding client and the team does a very good job at providing clear deliverables and meeting deadlines. We have a regularly scheduled project status meeting that is attended by all the team members mentioned above. The dashboard often answers the daily questions and they are extremely quick to respond to phone calls and emails. They also provide video/screenshot answers via email which enhances the sharing of information.

What did you find most impressive or unique about this company?

This is a smart group of people. We have been very impressed with their ability to produce content on complex subject matters that are new to the team. They bring a genuine interest and enthusiasm in learning not just our challenges but how our business and industry operates as a whole. This might seem like an obvious requirement (and not very unique) but it has to be real to sustain itself over months and years.

Are there any areas for improvement or something they could have done differently?

Agency Jet has such a deep offering of services and expertise. As a client I want to make sure I am not missing out on any opportunity that I might not know exists. I want to know that I have been offered everything that will help my business and increase leads. That might be happening organically but a specific meeting and agenda to discuss new services will be my recommendation to them.

Please describe your company and your position there.

I am the Director of Marketing for Sock Club. We make high-quality custom socks for businesses that are looking for trade show giveaways, employee appreciation gifts, client prospecting, and more.

For what projects/services did your company hire Agency Jet, and what were your goals?

Organic search is a huge source of lead generation for us, and we want to be #1 in search engines for the term "custom socks."

How did you select this vendor and what were the deciding factors?

AgencyJet offered the most flexible starting plan at an extremely reasonable cost. They were also very transparent and communicative, and we could tell that they were invested in our success.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After the discovery phase, AgencyJet got to work optimizing the content on our site, generating backlinks, posting blog content, and creating videos.

How many people from the vendor's team worked with you, and what were their positions?

Our SEO specialist, Colby, and Project Manager, Shayma, are our main points of contact. They work with contractors for content creation.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen incredible results from our efforts with long-tail keywords, and steady improvement on our main metric, which is ranking for "custom socks."

Describe their project management style, including communication tools and timeliness.

Incredibly communicative and fast response time. Great Basecamp dashboard that allows us to see, in real-time, what steps are being taken on our project.

What did you find most impressive or unique about this company?

They have an impressive communication process and genuine interest in our success.

Are there any areas for improvement or something they could have done differently?

I would like to see a roadmap for the next month in our monthly meetings as well as a recap of the previous month's activity.

Introduce your business and what you do there.

I'm the president of a payroll processing firm in the Twin Cities area. 

What challenge were you trying to address with Agency Jet?

We needed help with our digital marketing efforts. We were trying to improve our Google search engine rankings to increase our clients. We were looking for someone to update our website and build us an SEO strategy.

What was the scope of their involvement?

First, Agency Jet went through a free assessment of what our digital footprint looked like, and they presented areas for improvement. They provided a lot of helpful information before we even committed to anything.

From there, we hired Agency Jet to build our digital marketing strategy with the end goal of increasing our market share. They presented keywords that we could target within our industry, and they showed us their process on how we could accomplish our goals. They put out a game plan on how we could improve our online presence. 

After that, we have implemented Agency Jet’s strategy. Every month, they meet with our team and present their progress — it’s a results-driven campaign. We can see our metrics improving weekly and monthly, and we know where we stand and how we can improve throughout the process. 

What is the team composition?

I’ve worked with Darrin (Founder) and Colby (Lead Project Manager), the main point of contact. 

Additionally, 3–4 other people are present on our monthly calls, and they support us in the background. They implement changes on our website and provide recommendations on how to improve it. They also explain our Google Analytics metrics and suggest ways to improve a particular keyword ranking. 

How did you come to work with Agency Jet?

I found Agency Jet through Google search; I put keywords for digital marketing and SEO, and they continue to pop up. Since that was what I wanted to accomplish, it was a sign that Agency Jet knew what they were doing, so I hired them.

How much have you invested with them?

We have spent roughly $25,000.

What is the status of this engagement?

We started working together in December 2020, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Because of our weekly meetings, I know where we rank for the keywords we’re targeting. Our rankings have improved ever since Agency Jet conducted their initial assessment. We have more than 100 industry-relevant phrases on the first page of Google. 

I can’t argue with the positive results of their work, especially if I compared where we were at the beginning and where we're sitting right now. I can search for our keywords, and they’re really on the first page — Agency Jet is not hiding anything, and we’re paying to see improvement. They've done everything I've asked them to do. 

How did Agency Jet perform from a project management standpoint?

Agency Jet has a project management system in place, and we communicate via email. Every day, I get a list of items that we talked about the other day, and every week I’m receiving updates on our progress for the keywords we’re targeting. 

What did you find most impressive about them?

Agency Jet’s communication skills are phenomenal. They're always available, and they do a great job answering my questions. Additionally, they are excellent at explaining technicalities, which is helpful because I’m only starting to understand digital marketing. They've done everything they promised they would do. 

Are there any areas they could improve?

I honestly can't think of anything. Agency Jet has been transparent and truthful about everything that's happened so far, so we continue to use them.

Please describe your company and your position there.

I am the Marketing Manager for Berger Allied Moving & Storage, a national relocation, warehousing and logistics company. One of the main responsibilities of my role is managing the company's SEO and online reputation efforts.

For what projects/services did your company hire Agency Jet, and what were your goals?

We originally hired Agency Jet one year ago for two simultaneous projects: a national SEO campaign and IT services for our website. Our goals were to increase our online footprint, as well as to update and optimize our website for speed and security. Since then we have increased our campaign spend, and plan to incorporate local campaigns into our strategy for our 16 nationwide locations.

How did you select this vendor and what were the deciding factors?

Agency Jet was referred to us by our Director of Information Technology. We interviewed their team, along with two other SEO providers, and chose them for two specific reasons.

• Their mission is to provide transparency, ongoing education and results to their clients. That really spoke to us, as we weren't getting that with previous SEO providers.
• Immediately there was great rapport with their team. They were excited and energetic. We knew they would be a great fit and a great team to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our campaign began with comprehensive research and development completed by Agency Jet, and an informational questionnaire completed by the team here at Berger. Once those initial tasks were finished, we met with the Agency Jet team several times to discuss/learn about our campaign strategy.

We worked together to determine keywords and mapping, content strategy, backlink analysis, mobile-friendly design, broken links and other sitemap issues, local listings, schema, lead tracking, Google Analytics and so much more. Our campaign came with a long list of deliverables such as content and articles, videos and voiceovers, infographics, blogs and a variety of reporting, all while being taught the reason behind the strategy.

How many people from the vendor's team worked with you, and what were their positions?

We have been paired with Colby, an absolute rock-star of a Lead Project Manager who we meet with monthly to go over strategy and success. We also regularly speak with Darrin, the CEO of Agency Jet, on our monthly calls, as well as Artem who is a Client Strategist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every time we meet with Agency Jet, we are excited to talk about new achievements and milestones. Our organic traffic has improved, phone calls to our business have increased, and several of our keywords have even made it to the first page of Google which is exciting as we've never experienced that in the past.

Describe their project management style, including communication tools and timeliness.

We have virtual meetings with Agency Jet on a monthly basis. That time together is spent discussing trends, learning about SEO, going over reports and analytics, and talking about next steps. Our day-to-day communication is hosted through Basecamp, and our lead project manager is always quick to respond, answer questions and provide proofs for new content or other various campaign items. So quick, in fact, that he keeps us on our toes!

What did you find most impressive or unique about this company?

The most impressive and unique thing that Agency Jet does is educate their clients about SEO throughout the time spent with them. Every time we complete a monthly virtual meeting, I've learned something new. Previous SEO companies had a "set it and forget it" feel. We never really knew what we were paying for and we came out of meetings feeling confused and unsure. With Agency Jet, their honesty and transparency is fantastic. We come out of our meetings feeling confident and comfortable with our choice in partnership.

Are there any areas for improvement or something they could have done differently?

If there is any area for improvement, it would be on our side. Agency Jet works so quickly and efficiently - I wish we could keep up with them!

Please describe your company and your position there.

We are custom floorcloth (canvas rug) makers and I am a co-owner.

For what projects/services did your company hire Agency Jet, and what were your goals?

We launched our website in September of 2020 and needed visability.

How did you select this vendor and what were the deciding factors?

They offered a free analysis and a two-hour consult with the head of the company who happens to be both a sharp business consultant and an excellent salesperson.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The purpose of the engagement was to improve our visibility for 12 keywords. This involved making some changes to our website and a lot of backlink work on the part of Agency Jet. They also helped clean up some technical issues that were interfering with our visibility.

How many people from the vendor's team worked with you, and what were their positions?

Colby Wegter was our project manager (excellent!) and he had a team of assistants.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Most of our keywords are now on page one or two on Google.

Describe their project management style, including communication tools and timeliness.

They have a dashboard and we had monthly calls. Other issues were addressed via email correspondence. Colby was very responsive.

What did you find most impressive or unique about this company?

Having worked with other SEO companies in the past, we'd say they're much more professional and delivered results.

Are there any areas for improvement or something they could have done differently?

I thought that their suggestions for website editing were not great - I think they could benefit from better copywriters.

Introduce your business and what you do there.

I’m the owner of a floristry company that does weddings, large events, and local deliveries.

What challenge were you trying to address with Agency Jet?

We needed help with SEO and web development. We created our website ourselves and everyone loved it. We couldn’t get customers to the website to drive sales.

What was the scope of their involvement?

Agency Jet works on SEO for our site. They also work on our Facebook and Instagram accounts to make sure everything talks to each other. The team performs keyword research, content optimization, and backlinking. Additionally, they fixed a lot of issues that were preventing my site from being recognized by Google.

What is the team composition?

Colby (Lead Project Manager) is my main point of contact. I also work with Darrin (CEO) and few others. 

How did you come to work with Agency Jet?

I did a search for SEO companies. I chose Agency Jet because I wanted a company that had their prices and packages on their website. I was tired of playing the game of people calling me and trying to negotiate pricing. Agency Jet also seemed very reputable.

How much have you invested with them?

We’ve spent $8,000 so far.

What is the status of this engagement?

We started working together in January 2021, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Agency Jet gives me weekly reports on my website and where it’s at with Google rankings. They also tell me how many backlinks they’re putting in and what they’re changing. I can see exactly what’s going on week by week. I’ve seen a huge growth in sales, which I attribute to them.

How did Agency Jet perform from a project management standpoint?

We use Basecamp for project management. We also have video conferencing calls as well.

What did you find most impressive about them?

They’re really out to teach us, not just do the work for us. That’s important to me because of our current situation; we got a grant to do this SEO work because we typically work on weddings, which aren’t happening because of COVID-19. I knew I was going to get a grant for six months of help. After that, we probably wouldn’t have enough money to continue for the next six months until our sales increased.

I wanted a company where I could pay for six months, take 5–6 months off, and finally return. Agency Jet is great about teaching me and letting me know that I own everything they do. Once I go without using them for a few months, I’ll still have everything they’ve done.

Are there any areas they could improve?

No, I can’t think of anything. Everything they do is amazing.

Do you have any advice for potential customers?

My advice is to do your research on SEO companies beforehand. I knew Agency Jet was a good SEO company because I’ve talked to so many bad ones. Be prepared to work with them and set aside the time to utilize their service. They’re very fast and efficient.

Introduce your business and what you do there.

Tile This is a tile tools retailer that sells anything you could ever need for tiles, grout, and more. I’m on the sales and marketing side of things, working directly with Agency Jet on our website.

What challenge were you trying to address with Agency Jet?

About last summer in 2019, we restarted our website from scratch and needed somebody to help us get people to our website. Agency Jet took the lead, and it’s definitely paid off.

What was the scope of their involvement? 

Agency Jet is responsible for streamlining our SEO to attract more site traffic. They do web pages, videos, and slideshows for us in addition to collaborating on keyword research. They even make sure that we have good backlinks to our website. Anything that we could think of short of PPC, they’ve done. 

Currently, they’re doing an audit of our WordPress site to check its usability. We’re then going to work on revamping our site, getting in the final details to make the UX all the better.

What is the team composition? 

Our outsourced accountant recommended Agency Jet to us. They’d worked with some of her other clients in the past, and all had been good reviews.

How did you come to work with Agency Jet?

I work directly with Colby (Director of Client Strategy). He acts as our project manager and takes care of everything 95% of the time. Once in a while, I’ll interact with Darrin (CEO), too.

How much have you invested with them?

We pay around $4,000 per month, which totals over $50,000 so far.

What is the status of this engagement?

We got everything squared away and started in October 2019, and it’s an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement?

The number of people going to our website has gone up tenfold compared to last year, which is much higher. Sales have also increased, though not necessarily as high as we’d like to see. That part is on us. Agency Jet has told us that they can lead the traffic here, but it’s up to us to really capture it. I’m a one-man team at the moment, so that capturing processes has gotten pushed to the back burner for now.

As for the website itself, I’ve gotten some really good feedback from customers about how the website looks, and other employees have said the same.

How did Agency Jet perform from a project management standpoint?

They’re terrific. The team is on top of everything — sometimes to the point where I wonder if it’s necessary! We started off with Basecamp to talk with each other. After I had issues with it, we switched to emailing back and forth. They’ve done a great job since of keeping up to date on tasks.

What did you find most impressive about them?

I’d absolutely say it’s how on top of things they are. That’s the biggest compliment that I can give them.

Are there any areas they could improve?

No, there’s nothing really to say. When it comes to Agency Jet, they’ve filled every void that we were missing from our previous service providers.

Do you have any advice for potential customers?

Just do it. It’s a big investment overall, but it’s totally worth it because you get a company that’s going to work with you. They’re not going to work for you nor do anything without you. But they’ll keep you in the loop 100% of the time. There’s not one thing that you don’t have a say in because they’ll run everything past you.

Please describe your company and your position there.

We are a residential remodeling company based in the Minneapolis/St. Paul metropolitan area. I am the CEO and one of the owners

For what projects/services did your company hire Agency Jet, and what were your goals?

We hired Agency Jet to become more visible to potential customers who were searching the web for a remodeling company. Ultimately this should result in more business.

How did you select Agency Jet and what were the deciding factors?

We selected Agency Jet after talking with a number of vendors. We felt they would be attentive and they provided examples of other companies they had helped do what we were looking to do.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

1. Meeting with the team to discuss process
2. Timeline to complete each step agreed upon
3. Begin process of designing a program to deliver verifiable results
4. Begin designing new website
5. Website complete
6. Articles and related material written for better exposure
7. Ongoing SEO enhancements to increase search ranking

How many people from the vendor's team worked with you, and what were their positions?

Three people were client facing, although there were more involved

1. Owner
2. SEO manager
3. Website manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

SEO rankings on a weekly basis which have gradually improved. New and better website up and running.

Describe their project management style, including communication tools and timelines.

Monthly call to discuss where we are in SEO and what next steps are. Website meetings along the way to completion. Organized and informative calls.

What did you find most impressive or unique about this company?

Level of detail they go into about their process. They do what they say they are going to do.

Are there any areas for improvement or something they could have done differently?

Not yet. As we get more than six months into the project we would expect leads and traffic to pick up. That will determine success.

Introduce your business and what you do there.

I’m the owner of Danleee Medical Products. We sell medical supplies nationally and internationally. Although we specialize in cardiology, we essentially sell any supplies found in a doctor’s office.

What challenge were you trying to address with Agency Jet?

We wanted to drive more traffic to our website and needed a partner to take a fresh look at it to give us ideas.

What was the scope of their involvement?

We brought Agency Jet on board to help increase our current website’s traffic and rankings. We initially contracted them to work on 25 keywords but then increased their focus to 50 words. After we gave them the words and phrases for which we wanted to rank, they researched them and came back to us with a list of our competitors’ rankings. That clarified our keyword strategy, which their team continues to execute. Their team writes blogs and creates videos for us too.

What is the team composition?

I work with Darrin (Owner) but my contact’s Colby (Director of Client Strategy). He directs his team based on our phone calls and meetings.

How did you come to work with Agency Jet?

We hired another company to redesign our website, and they recommended Agency Jet to us. We had a couple of calls with their team and then decided to give them a try. I was initially hesitant because their services were expensive, and I previously dealt with SEO companies that charged thousands of dollars a month but didn’t explain how that money was spent. However, Agency Jet was transparent.

How much have you invested with them?

We spend a little over $3,000 a month on their services.

What is the status of this engagement?

We began working with them around April 2019 and continue to work with them.

What evidence can you share that demonstrates the impact of the engagement? 

Agency Jet increased our rankings for almost all of our keywords. For at least half of the 50 keywords, we’re in the 1st–3rd position. Although they’re more expensive than I initially anticipated, their work is worth its weight in gold.

Last year, we did about $300,000 in online sales through our website. So far this year, we’ve done almost $800,000 in online sales. As we’re in a pandemic, that increase isn’t exclusively attributable to Agency Jet’s work.

It’s phenomenal to see how their team is able to generate so much traffic because our website is quite antiquated. We recently had a call with Colby and our website design vendor. Colby’s helping us to design the website properly for SEO purposes and isn’t charging us extra. Agency Jet is just excited to see us grow.

How did Agency Jet perform from a project management standpoint?

They’re transparent. Every month, we have a phone call when their team reviews our rankings. After we end the call, I know exactly where we stand. I know how we’re ranking compared to our competitors and how we need to improve. They give us a lot of insight. Working with them is a great experience.

Their team’s respectful of my time but also keep us moving forward so that we can get results. When they write a blog or create a video, they email me the content asking for approval. If their team doesn’t hear from me within a few days, they’ll follow up with another email.

What did you find most impressive about them?

I’m most impressed by their transparency. I previously worked with two different SEO companies and paid thousands of dollars a month but never saw results or heard from them again.

When people ask about our relationship, I refer to Agency Jet as our external marketing team. Their team’s a part of my team. I can call them anytime, and they’re always there. Agency Jet wants to see us succeed and grow.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Think about them as part of your team. You don’t have to worry about them. Give them the information that they need and then trust them to do their job. They’ll do their job and prove it to you.

Introduce your business and what you do there.

We’re Jen-Ter Technologies. We make heaters for a variety of different industries — from food service to medical institutions.

What challenge were you trying to address with Agency Jet?

We saw the evolution of business from the days of salespeople to the Internet. That way of business is only expected to expand. COVID-19 hit, which ground all in-person sales meetings to a halt.

What was the scope of their involvement?

We simultaneously pursue SEO and website development initiatives. Our existing website wasn’t on a friendly platform. We’re about halfway through fixing our website and launching a new one on WordPress.

They’re also managing SEO campaigns on the website. Their team started by looking at our competitors and assessing their keywords. They also assessed our website and fixed it to be more SEO-friendly. Their team then went after our keywords.

What is the team composition?

They have about 20 people on their team. During our initial consultation, we talked with Darrin (Owner). Our project manager’s Colby (Director of Client Strategy) and Paul (Co-Founder) works on the website development with another team member.

How did you come to work with Agency Jet?

We found them through Clutch but also used various different services to create a list of possible vendors. We narrowed our choices to five different digital marketing service providers. We interviewed them and held initial consultations. Agency Jet provided the best consultation by far. They educated us and showed how their team could help us.

How much have you invested with them?

We’ve spent between $10,000–$15,000 on their services so far.

What is the status of this engagement?

We started our ongoing partnership in May 2020.

What evidence can you share that demonstrates the impact of the engagement? 

I’ve received new inquiries from new companies. Before working with Agency Jet, we weren’t even in the top 100 results for keyword searches. We’re now one of the either top 10 or top five results. For a few keywords, we're number one.

Their team also updated our security certificate After that, we immediately received more calls and engagement. It’s hard to fully quantify the results at this time because aspects of the project have long development cycles.

How did Agency Jet perform from a project management standpoint?

We have a monthly meeting. Their team’s always on top of deadlines and coordinates projects well.

What did you find most impressive about them?

Agency Jet shows us the inner workings of their strategies. They educate us and encourage us to learn about digital marketing rather than asking us to simply trust them.

Are there any areas they could improve?

No, not at this time. We’re just waiting to launch our new website.

Do you have any advice for potential customers?

It’s important to stay on top of your responsibilities and keep up with them to get results.