Agency Jet

BACKGROUND

Please describe your company and position.

 I am the Graphic Designer of an education company 

Describe what your company does in a single sentence.

Online learning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agency Jet to accomplish?

• Help the company grow using SEO

SOLUTION

How did you find Agency Jet?

I don't know

Why did you select Agency Jet over others?

Ididn't

How many teammates from Agency Jet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Most of the questions here I couldn't answer, I'm the project manager, but not the one who signed a contract or went over any specifics 
We have two very different projects, one that's more of a start up and one that's more established. We want to continue to grow our established brand and keep our customers informed. With our start up we want to bring awareness that we have a platform for our customers to use that can help them accomplish their goals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their willingness to teach. SEO is a beast, and one that I can't even begin to comprehend! But they are paitent in helping me understand, and they don't try to hide what they are doing behind some complicated techy sounding words. Agency Jet puts it all out there for us and makes sure we understand what's going on. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been great, although I do not like ClickUp as a platform, thankfully I get things emailed to me to notify me and from there am able to stay on top of what I need to give them back. 

What was your primary form of communication with Agency Jet?

Virtual Meeting

What did you find most impressive or unique about this company?

Also they listen really well to feedback and don't try to just say "well we know best so just do it our way". There are things we don't want to change on our site and they listen really well and collaborate well to find solutions that benefit us both. 

Are there any areas for improvement or something Agency Jet could have done differently?

I can't think of any

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of PopUp Towing Products

Describe what your company does in a single sentence.

Steel fabrication and trailer towing products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Agency Jet to accomplish?

• Branding
• Improve sales

SOLUTION

How did you find Agency Jet?

• Online Search
• Other

Why did you select Agency Jet over others?

• Good value for cost
• Company values aligned
• Great Communication

How many teammates from Agency Jet were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The original goal was to improve the PopUp Towing Product brand awareness. We felt that if we had a more recognized brand sales would improve. We needed a professional marketing company to accomplish these broad based goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Agency Jet has delivered on everything promised: Web site optimization, with continuing recommendations for site improvements. Measureable results: they have improved our keyword positions with Google from zero page one results to 46 keywords on page one and 21 page two ranking currently. 

Agency Jet has produced content for six short blogs and two long blogs, of 1000 words or more per six month campain. They have produced one video blog per campaign. They schedule a monthly meeting with PopUp to go over the analytics and recommend any changes within the campaign. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has been awesome! Hazel is our main point of contact. He is a very good communicator and very professional. Hazel and his team have always completed everything promised a head of schedule. They have provided options and welcome input from us regarding all content. 

An example, multiple topics for blog posts, video blogs or keywords, always taking time to explain how it will work.They have taken the time to teach me why they are doing what they do to reach our goals. They have always responded to our needs. Any questions we have gets answered very quickly. 

What was your primary form of communication with Agency Jet?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their level of expetise and professionalism while being easy to communicate with. The project managment and teams they have available to get everything done. I'm impressed by Agency Jet's willingness to make recommendations to help us accomplish our goals when they don't directly benifit. Transparensey, they disclose everything and take the time to answer any questions.

Are there any areas for improvement or something Agency Jet could have done differently?

I can't think of anything they could improve regading the results and experience I've had with them.

BACKGROUND

Introduce your business and what you do there.
I’m the marketing director for STNR Creations. We’re a Delta 8 hemp company that manufactures and sells products to customers, wholesalers, and distributors. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agency Jet?
We hired Agency Jet for SEO and website development. 

SOLUTION

What was the scope of their involvement?
Agency Jet has provided us with everything from SEO to website development and maintenance services. We’re currently rebuilding our website, and it’s a large-scale project. The website is an agile-based custom platform that should enable us to convert buyers. Everything about it and its structure is customized for us. It’s also highly data-driven.
 
In the future, we’re going to move forward with Agency Jet and use their support in doing updates while implementing SEO work. For technologies, the website is built using WordPress with WooCommerce integration.
What is the team composition?
I work with four teammates from Agency Jet, including Artem (Partner & Client Strategist).
How did you come to work with Agency Jet?
Agency Jet was already working for our company before I joined. One of the partners at Agency Jet was friends with one of our company’s owners.
How much have you invested with them?
We’ve invested around $90,000–$100,000.
What is the status of this engagement?
I started working with them in May 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Our web ranking and traffic have been spot-on, thanks to Agency Jet. The quality of their work has been top-notch.
How did Agency Jet perform from a project management standpoint?
Agency Jet’s project management has been great; they meet our deadlines and stay on budget. Artem has been fabulous. He’s highly organized and provides feedback, guidance, and industry knowledge. To communicate, we use Basecamp and have two weekly calls via Zoom.
What did you find most impressive about them?
I’m impressed with their knowledge and ability to know our goal. They work as hard as they can to help us achieve our goals.
Are there any areas they could improve?
No, there aren’t any.
Do you have any advice for potential customers?
Agency Jet knows their stuff in and out, and they’re transparent about their costs and abilities. They may not be the cheapest team around, but you’ll definitely get what you pay for with them. They build partnerships instead of just doing work. 

BACKGROUND

Please describe your company and your position there.

I am a marketing coordinator for a supply chain company. We sell b2b to large OEM's

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet, and what were your goals?

We are continually growing primary due to outbound efforts. We hired on Agency Jet to increase inbound leads coming to us.

SOLUTION

How did you select this vendor and what were the deciding factors?

After interviewing multiple companies. We ultimately decided that with Agency Jet's transparency, they would be a good fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We started with a discovery phase, where they laid out our SEO strategy. They came fully prepared with Blogs, Videos, and website updates that should be made.

How many people from the vendor's team worked with you, and what were their positions?

I worked significantly with one member from Agency Jet. I know there were multiple people on the back end of my account, but I never met face to face with them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, our traffic to the site increased. They also met the objective of getting a majority of our keywords to page one. One deliverable that they fell short on was the conversion rate between the traffic coming in and the conversion of those leads to customers.

Describe their project management style, including communication tools and timeliness.

Our account manager was awesome. She always had things to me in a timely manner. The communication between us was very good! The monthly meetings did get quite repetitive. Towards the end of the relationship, it seemed as if the calls were not worth my time.

What did you find most impressive or unique about this company?

Agency Jet is truly a helping company. If you have any questions at all, or what to earn more about a topic or process, they are more than willing to step in and help you.

Are there any areas for improvement or something they could have done differently?

I would have liked it if they didn't place all the focus on which keywords were on page 1, but instead focusing on the keywords that would bring us revenue. I was looking for more of a partnership in the fact that they would bring new ideas to us. One example was the fact that our website page speed was decreasing, I wish they would have brought this up to me sooner and we could have came up with a plan to fix it. Another area of improvement for them would be the videos. I believe these videos they create could be more professional looking.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for Morrissey Hospitality, a hospitality management company in Minneapolis and Saint Paul, Minnesota. We have 18 different brands across hotels, restaurants, and event centers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agency Jet?

The end of 2020 was a difficult time for hospitality in general. Due to the COVID-19 pandemic, there was a lot of online competition and restaurant delivery. We wanted to ensure that our brands were at the top of the search results.

SOLUTION

What was the scope of their involvement?

We initially engaged Agency Jet for SEO services. First, we gave them the words we wanted to rank for, and they provided us with the research. Based on that, we narrowed down the words we wanted to target.

After a few months, we also did a website redesign. They’ve done our website template as a standardized navigation template at the top of all the brands. During that process, they added where we could put content for searchable keywords.

In addition, they’ve developed sites from scratch for two of our restaurant brands.  The team already had the templates, but they’ve switched them over to WordPress. Users can purchase gift cards and do online ordering. Also, Agency Jet has set up an e-commerce part. We’re currently running a gift card promotion where people can buy $100 gift cards and get a $20 card for free. The rest of the site is straightforward; it showcases our menu, hours, and pictures. They’ve integrated our Instagram account so our feed shows up at the bottom of the website.

What is the team composition?

We have a main point of contact per section, so we work with Colby (Partner & SEO Director) for SEO and Artem (Partner & Client Strategist) for the websites. Within those sections, about 10 people are working on our account.

How did you come to work with Agency Jet?

We searched on Google for SEO agencies and found them through Clutch. We were looking for a local agency but were open to hiring the best provider, even if it was somewhere in the US. We contacted the top 10 results in our area and reached out to Agency Jet through their website. Since time was of the essence, we also set up an introductory call.

How much have you invested with them?

We’ve spent about $90,000.

What is the status of this engagement?

We started working with Agency Jet in January 2022, and our relationship is ongoing. We’ve committed to another year with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve definitely seen an increase in our keyword ranking. Some words we had weren’t in the top 100, but now they’re in the top three places. Also, our website traffic has increased across all our brands.

How did Agency Jet perform from a project management standpoint?

They use Basecamp, and each of our brands has its own project to track tasks. Agency Jet sends us the targets and due dates; if they don’t get an answer, they move forward. Nonetheless, we’re in good communication with them. We work together to ensure we meet the deadlines.

We have a weekly Zoom meeting with the head of our website projects and a monthly meeting with the SEO team.

What did you find most impressive about them?

They’re great at explaining the technical side in simple terms. They care about educating their clients on why they’re doing certain steps in the process.

Are there any areas they could improve?

Sometimes their strength can be their weakness. We don’t need to know everything; we just need them to go ahead and do it.

Do you have any advice for potential customers?

My advice is to be open to learning about the process. Ask questions and be collaborative. They can’t operate independently without feedback from you because you’re the expert in your business. You know the results you want to get, so the more you collaborate on the engagement, the more successful it’ll be.

BACKGROUND

Please describe your company and your position there.

I am a partner at a boutique law firm. We specialize in franchise and vertical distribution litigation and transactional work.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet, and what were your goals?

We hired Agency Jet to help develop our new website and run SEO for the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We first conducted research to find top providers, then met with four candidate companies and hired Agency Jet

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Agency Jet first spent time getting to know our business and goals. The team then developed a plan, including putting together a list of key words to target, website design, and other components of the campaign.

How many people from the vendor's team worked with you, and what were their positions?

They assigned two project leads for SEO, then a lead for website design. Recently, we began discussions with a lead on digital ad campaigns.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we began our SEO campaign, we have seen our ranking for keywords improving.

Describe their project management style, including communication tools and timeliness.

The Agency Jet team has been very good at communicating with us and guiding us through the process.

What did you find most impressive or unique about this company?

The best part of their service is that they educate us on SEO and digital advertising as they work on our project.

Are there any areas for improvement or something they could have done differently?

They are generally very good. One aspect that can use some improvement is getting to know our industry to create targeted campaigns, but it is a work in progress.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a fabric swatch manufacturing company. We convert fabrics and different forms of textiles into final products for our customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agency Jet?

We needed a company that could handle our SEO needs. Our goal was to gain more visibility and improve our website and its capabilities to help support SEO.

SOLUTION

What was the scope of their involvement?

Agency Jet handles our SEO needs, which involves coming up with keywords and writing content for one of our companies’ blogs. We've modified their offerings based on the progress achieved, but we continue to use their services for both of our companies. They’ve also developed a WordPress website for one of our companies.

What is the team composition?

We’ve worked with a project manager and an SEO director from Agency Jet.

How did you come to work with Agency Jet?

Agency Jet’s owner reached out to me through LinkedIn when we were looking for a service.

How much have you invested with them?

We’ve spent somewhere between $50,000–$60,000 so far.

What is the status of this engagement?

We started working together in October 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have improved the keywords that we chose to focus on for both of our companies. Overall, they’ve done an excellent job, and I’m happy to continue working with them.

How did Agency Jet perform from a project management standpoint?

Agency Jet has performed well in terms of project management. We use BaseCamp, Microsoft Teams, and Google Meet for communication.

What did you find most impressive about them?

We’re most impressed with Agency Jet’s accessibility. When we first started discussing this project, the owner brought on a subject matter expert right away. We were able to have very direct conversations that weren’t all full of sales pitches, so I was able to quickly get a sense of not just what they said they could do but also what their approach would be. The other agencies we reached out to spent way too long in the sales cycle and kept telling me the same thing.

Are there any areas they could improve?

They utilize different services themselves to help generate and author some of the content they do, so some of the things that they deliver are too generic and basic in terms of the writing style. We shared this problem with them, and they made some adjustments, so it has gotten better since.

Do you have any advice for potential customers?

Make sure to spend time understanding what keywords you want and spend time challenging their recommendations.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of the Youth Intervention Programs Association (YIPA). Our members are youth-serving organizations such as the YMCA, Boys and Girls Club of America, and Big Brothers Big Sisters of America.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Agency Jet?

We were trying to gain more traffic to our website to grow our membership.

SOLUTION

What was the scope of their involvement?

Agency Jet provides SEO marketing services for us. First, we had an onboarding process where we shared information with them, and we've worked back and forth in building the strategy to have our website show higher search engine results. 

The team has done on- and off-site optimization and has worked collaboratively with us on keyword research. They've also created backlinks to ensure web crawlers are aware of our website. In terms of on-page optimization, they've written content for us to put on the website and allowed us to customize it to our tone and audience. 

What is the team composition?

We've worked with a sales representative, Agency Jet's co-owner, and a point person, who acts as our liaison with the team. 

How did you come to work with Agency Jet?

We found them through an internet search. We were looking for a partner who understood how SEO worked and that we know our audience better than anybody else. Initially, we found 12 different marketing firms we thought might be good partners. From there, we had a very laborious and thorough vetting process. Agency Jet stood head and shoulders above the rest for what would meet our needs. 

How much have you invested with them?

So far, we've spent around $18,000. 

What is the status of this engagement?

We started working with them in November 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had 11 new members join our association as a result of Agency Jet’s efforts. Moreover, our website has had a 40% increase in organic traffic and a 36% decrease in bounce rate. Their ability to help and work with us to write the website optimization language has been outstanding. The team has really good tools, and we’ve met the need for optimization while writing content specifically for our users. 

How did Agency Jet perform from a project management standpoint?

They use Basecamp for communication and to share documents back and forth, and we can access them historically. They also have a portal that shows the work they’ve completed and data from Google Analytics, backlinks, and off- and on-page optimization. Additionally, we have a monthly call with them to review the status of our work together. Our point person handles a lot of our communication back and forth. However, other teammates are also in attendance when we have team meetings. 

We had an issue at the beginning regarding QC we were asked to approve. When we raised that concern, they had a meeting with us and addressed the issue perfectly. There are always growing pains when starting a business relationship, and it’s how teams handle it that matters. Agency Jet dealt with that situation beautifully, and it has strengthened our partnership. They’re open to hearing our feedback and making adjustments accordingly. Now, everything is working great. 

What did you find most impressive about them?

I’m impressed with Agency Jet’s transparency and coaching, which are the epitome of what we were looking for in a partnership. We wanted a partner that would tell us what was working and what wasn’t and not hide the facts or try to fluff up the data. Agency Jet has been absolutely transparent. 

We also didn’t want to turn over SEO blindly without understanding it. We’re curious and want to understand what the team is doing, and they’ve been really helpful in our education about SEO. When we look at the data, we get why they’re doing what they’re doing. These attributes are why we chose them over the other agencies we vetted. 

Are there any areas they could improve?

I don’t think they need to improve anything; I’m very happy with them. Even though we had an issue, they resolved it so well that I see it as positive. 

Do you have any advice for potential customers?

If a business or organization is looking to understand how SEO works to incorporate it beyond what their agency is doing for them, Agency Jet is the place to go. If you want to know what’s happening, they’ll make sure you’re aware of it — that differentiates them from others.

BACKGROUND

Please describe your company and your position there.

I am the director of business development at a retailer that assists homeowners with their DIY deck project, from design, to estimating, to permitting, to sourcing every element for the project, our services are free with the purchase of a deck package. We also install footings and ledgers to start the project right.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Agency Jet, and what were your goals?

We are growing to other cities in other states and wanted a team with regional and national experience in SEO. We also experienced previous SEO vendors that did not take accountability seriously. They would not meet regularly to report progress and would not respond to our requests for a regular check-up.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed 3 companies and felt Agency Jet would provide us the experience and guidance we desired for a national growth plan, and they presented their philosophy of communication, accountability and progress. Many SEO companies take the attitude of "We are the experts" and imply that the client does not need to know anything beyond KPI. Agency Jet is willing to open up the hood and explain what they know (and don't know) so the relationship is built on mutual trust and transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Anyone who has done SEO knows the steps. We have been through 4 companies and have seen the worst and best. Agency Jet is, by far, the best because of their organized approach and clear communication. Regularly scheduled meetings and task lists for both client and vendor are clearly established and allow all parties to efficiently make progress. We have access to a team, not just an account manager, and are able to get answers and insight on strategy and technical questions immediately.

How many people from the vendor's team worked with you, and what were their positions?

We have an account manager and SEO specialist directly assisting us, but we have everyone from the President down to the copy writer joining our calls and helping us along the way. We have a large team of experts who are rowing the boat together and feel like family.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the 2 years we have used Agency Jet we have had nothing but success and growth in rankings. This includes our long established business in our home state and our brand new locations in other states. Agency Jet has proven that they can assist old or new businesses, or both at the same time.

Describe their project management style, including communication tools and timeliness.

Along with Basecamp and dashboards, we have a well-informed team and a robust task list that always gets finished.

What did you find most impressive or unique about this company?

Everything runs smoothly. And when we throw a curve ball at them, they adjust easily and happily.

Are there any areas for improvement or something they could have done differently?

no