Agency Jet

Introduce your business and what you do there.

I’m the director of marketing for Morrissey Hospitality, a hospitality management company in Minneapolis and Saint Paul, Minnesota. We have 18 different brands across hotels, restaurants, and event centers.

What challenge were you trying to address with Agency Jet?

The end of 2020 was a difficult time for hospitality in general. Due to the COVID-19 pandemic, there was a lot of online competition and restaurant delivery. We wanted to ensure that our brands were at the top of the search results.

What was the scope of their involvement?

We initially engaged Agency Jet for SEO services. First, we gave them the words we wanted to rank for, and they provided us with the research. Based on that, we narrowed down the words we wanted to target.

After a few months, we also did a website redesign. They’ve done our website template as a standardized navigation template at the top of all the brands. During that process, they added where we could put content for searchable keywords.

In addition, they’ve developed sites from scratch for two of our restaurant brands.  The team already had the templates, but they’ve switched them over to WordPress. Users can purchase gift cards and do online ordering. Also, Agency Jet has set up an e-commerce part. We’re currently running a gift card promotion where people can buy $100 gift cards and get a $20 card for free. The rest of the site is straightforward; it showcases our menu, hours, and pictures. They’ve integrated our Instagram account so our feed shows up at the bottom of the website.

What is the team composition?

We have a main point of contact per section, so we work with Colby (Partner & SEO Director) for SEO and Artem (Partner & Client Strategist) for the websites. Within those sections, about 10 people are working on our account.

How did you come to work with Agency Jet?

We searched on Google for SEO agencies and found them through Clutch. We were looking for a local agency but were open to hiring the best provider, even if it was somewhere in the US. We contacted the top 10 results in our area and reached out to Agency Jet through their website. Since time was of the essence, we also set up an introductory call.

How much have you invested with them?

We’ve spent about $90,000.

What is the status of this engagement?

We started working with Agency Jet in January 2022, and our relationship is ongoing. We’ve committed to another year with them.

What evidence can you share that demonstrates the impact of the engagement?

We’ve definitely seen an increase in our keyword ranking. Some words we had weren’t in the top 100, but now they’re in the top three places. Also, our website traffic has increased across all our brands.

How did Agency Jet perform from a project management standpoint?

They use Basecamp, and each of our brands has its own project to track tasks. Agency Jet sends us the targets and due dates; if they don’t get an answer, they move forward. Nonetheless, we’re in good communication with them. We work together to ensure we meet the deadlines.

We have a weekly Zoom meeting with the head of our website projects and a monthly meeting with the SEO team.

What did you find most impressive about them?

They’re great at explaining the technical side in simple terms. They care about educating their clients on why they’re doing certain steps in the process.

Are there any areas they could improve?

Sometimes their strength can be their weakness. We don’t need to know everything; we just need them to go ahead and do it.

Do you have any advice for potential customers?

My advice is to be open to learning about the process. Ask questions and be collaborative. They can’t operate independently without feedback from you because you’re the expert in your business. You know the results you want to get, so the more you collaborate on the engagement, the more successful it’ll be.

Please describe your company and your position there.

I am a partner at a boutique law firm. We specialize in franchise and vertical distribution litigation and transactional work.

For what projects/services did your company hire Agency Jet, and what were your goals?

We hired Agency Jet to help develop our new website and run SEO for the site.

How did you select this vendor and what were the deciding factors?

We first conducted research to find top providers, then met with four candidate companies and hired Agency Jet

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Agency Jet first spent time getting to know our business and goals. The team then developed a plan, including putting together a list of key words to target, website design, and other components of the campaign.

How many people from the vendor's team worked with you, and what were their positions?

They assigned two project leads for SEO, then a lead for website design. Recently, we began discussions with a lead on digital ad campaigns.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we began our SEO campaign, we have seen our ranking for keywords improving.

Describe their project management style, including communication tools and timeliness.

The Agency Jet team has been very good at communicating with us and guiding us through the process.

What did you find most impressive or unique about this company?

The best part of their service is that they educate us on SEO and digital advertising as they work on our project.

Are there any areas for improvement or something they could have done differently?

They are generally very good. One aspect that can use some improvement is getting to know our industry to create targeted campaigns, but it is a work in progress.

Introduce your business and what you do there.

I’m the president of a fabric swatch manufacturing company. We convert fabrics and different forms of textiles into final products for our customers.

What challenge were you trying to address with Agency Jet?

We needed a company that could handle our SEO needs. Our goal was to gain more visibility and improve our website and its capabilities to help support SEO.

What was the scope of their involvement?

Agency Jet handles our SEO needs, which involves coming up with keywords and writing content for one of our companies’ blogs. We've modified their offerings based on the progress achieved, but we continue to use their services for both of our companies. They’ve also developed a WordPress website for one of our companies.

What is the team composition?

We’ve worked with a project manager and an SEO director from Agency Jet.

How did you come to work with Agency Jet?

Agency Jet’s owner reached out to me through LinkedIn when we were looking for a service.

How much have you invested with them?

We’ve spent somewhere between $50,000–$60,000 so far.

What is the status of this engagement?

We started working together in October 2020, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They have improved the keywords that we chose to focus on for both of our companies. Overall, they’ve done an excellent job, and I’m happy to continue working with them.

How did Agency Jet perform from a project management standpoint?

Agency Jet has performed well in terms of project management. We use BaseCamp, Microsoft Teams, and Google Meet for communication.

What did you find most impressive about them?

We’re most impressed with Agency Jet’s accessibility. When we first started discussing this project, the owner brought on a subject matter expert right away. We were able to have very direct conversations that weren’t all full of sales pitches, so I was able to quickly get a sense of not just what they said they could do but also what their approach would be. The other agencies we reached out to spent way too long in the sales cycle and kept telling me the same thing.

Are there any areas they could improve?

They utilize different services themselves to help generate and author some of the content they do, so some of the things that they deliver are too generic and basic in terms of the writing style. We shared this problem with them, and they made some adjustments, so it has gotten better since.

Do you have any advice for potential customers?

Make sure to spend time understanding what keywords you want and spend time challenging their recommendations.

Introduce your business and what you do there.

I’m the executive director of the Youth Intervention Programs Association (YIPA). Our members are youth-serving organizations such as the YMCA, Boys and Girls Club of America, and Big Brothers Big Sisters of America.

What challenge were you trying to address with Agency Jet?

We were trying to gain more traffic to our website to grow our membership.

What was the scope of their involvement?

Agency Jet provides SEO marketing services for us. First, we had an onboarding process where we shared information with them, and we've worked back and forth in building the strategy to have our website show higher search engine results. 

The team has done on- and off-site optimization and has worked collaboratively with us on keyword research. They've also created backlinks to ensure web crawlers are aware of our website. In terms of on-page optimization, they've written content for us to put on the website and allowed us to customize it to our tone and audience. 

What is the team composition?

We've worked with a sales representative, Agency Jet's co-owner, and a point person, who acts as our liaison with the team. 

How did you come to work with Agency Jet?

We found them through an internet search. We were looking for a partner who understood how SEO worked and that we know our audience better than anybody else. Initially, we found 12 different marketing firms we thought might be good partners. From there, we had a very laborious and thorough vetting process. Agency Jet stood head and shoulders above the rest for what would meet our needs. 

How much have you invested with them?

So far, we've spent around $18,000. 

What is the status of this engagement?

We started working with them in November 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had 11 new members join our association as a result of Agency Jet’s efforts. Moreover, our website has had a 40% increase in organic traffic and a 36% decrease in bounce rate. Their ability to help and work with us to write the website optimization language has been outstanding. The team has really good tools, and we’ve met the need for optimization while writing content specifically for our users. 

How did Agency Jet perform from a project management standpoint?

They use Basecamp for communication and to share documents back and forth, and we can access them historically. They also have a portal that shows the work they’ve completed and data from Google Analytics, backlinks, and off- and on-page optimization. Additionally, we have a monthly call with them to review the status of our work together. Our point person handles a lot of our communication back and forth. However, other teammates are also in attendance when we have team meetings. 

We had an issue at the beginning regarding QC we were asked to approve. When we raised that concern, they had a meeting with us and addressed the issue perfectly. There are always growing pains when starting a business relationship, and it’s how teams handle it that matters. Agency Jet dealt with that situation beautifully, and it has strengthened our partnership. They’re open to hearing our feedback and making adjustments accordingly. Now, everything is working great. 

What did you find most impressive about them?

I’m impressed with Agency Jet’s transparency and coaching, which are the epitome of what we were looking for in a partnership. We wanted a partner that would tell us what was working and what wasn’t and not hide the facts or try to fluff up the data. Agency Jet has been absolutely transparent. 

We also didn’t want to turn over SEO blindly without understanding it. We’re curious and want to understand what the team is doing, and they’ve been really helpful in our education about SEO. When we look at the data, we get why they’re doing what they’re doing. These attributes are why we chose them over the other agencies we vetted. 

Are there any areas they could improve?

I don’t think they need to improve anything; I’m very happy with them. Even though we had an issue, they resolved it so well that I see it as positive. 

Do you have any advice for potential customers?

If a business or organization is looking to understand how SEO works to incorporate it beyond what their agency is doing for them, Agency Jet is the place to go. If you want to know what’s happening, they’ll make sure you’re aware of it — that differentiates them from others.

Please describe your company and your position there.

I am the director of business development at a retailer that assists homeowners with their DIY deck project, from design, to estimating, to permitting, to sourcing every element for the project, our services are free with the purchase of a deck package. We also install footings and ledgers to start the project right.

For what projects/services did your company hire Agency Jet, and what were your goals?

We are growing to other cities in other states and wanted a team with regional and national experience in SEO. We also experienced previous SEO vendors that did not take accountability seriously. They would not meet regularly to report progress and would not respond to our requests for a regular check-up.

How did you select this vendor and what were the deciding factors?

We interviewed 3 companies and felt Agency Jet would provide us the experience and guidance we desired for a national growth plan, and they presented their philosophy of communication, accountability and progress. Many SEO companies take the attitude of "We are the experts" and imply that the client does not need to know anything beyond KPI. Agency Jet is willing to open up the hood and explain what they know (and don't know) so the relationship is built on mutual trust and transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Anyone who has done SEO knows the steps. We have been through 4 companies and have seen the worst and best. Agency Jet is, by far, the best because of their organized approach and clear communication. Regularly scheduled meetings and task lists for both client and vendor are clearly established and allow all parties to efficiently make progress. We have access to a team, not just an account manager, and are able to get answers and insight on strategy and technical questions immediately.

How many people from the vendor's team worked with you, and what were their positions?

We have an account manager and SEO specialist directly assisting us, but we have everyone from the President down to the copy writer joining our calls and helping us along the way. We have a large team of experts who are rowing the boat together and feel like family.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the 2 years we have used Agency Jet we have had nothing but success and growth in rankings. This includes our long established business in our home state and our brand new locations in other states. Agency Jet has proven that they can assist old or new businesses, or both at the same time.

Describe their project management style, including communication tools and timeliness.

Along with Basecamp and dashboards, we have a well-informed team and a robust task list that always gets finished.

What did you find most impressive or unique about this company?

Everything runs smoothly. And when we throw a curve ball at them, they adjust easily and happily.

Are there any areas for improvement or something they could have done differently?

no

Introduce your business and what you do there.

I’m the founder of Speak Write Play. We provide English language services such as editing, English as a second language (ESL) instruction, and English Language Arts (ELA).

What challenge were you trying to address with Agency Jet?

We wanted to establish SEO campaigns to become more competitive and increase awareness of our services and company.

What was the scope of their involvement?

We initially did a website assessment session and had a couple of meetings with Agency Jet. Our company didn’t have an established marketing strategy; although had some brand presence, we didn’t give the team anything concrete outside of what was already available.

At present, we still work together, and Agency Jet continues to help us with our SEO campaigns. We collaborate around keyword research, too. 

What is the team composition?

I work with a project manager and an account manager. In total, I’ve had face-to-face and email communications with at least five people from Agency Jet. More people work on my account behind the scenes. 

How did you come to work with Agency Jet?

I found Agency Jet through Clutch around a year ago. I read reviews and met with them for a free assessment. At that time, we weren’t able to move forward because of skepticism on my end since SEO campaigns were costly. 

Then, I started thinking about them again and they so happened to reach out to me. At that point, we started working together. 

How much have you invested with them?

Our investment has been around $10,000–$12,000.

What is the status of this engagement?

We started working together in April 2022, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Our ranking on search engines has improved across the various keywords that we’re running campaigns for — our website traffic has gone up. Our bounce rate has also improved. Overall, Agency Jet’s work has been effective. 

How did Agency Jet perform from a project management standpoint?

I adore my project manager — she’s phenomenal. We communicate well, and she explains things that I don’t understand. She’s personable and relatable. I enjoy having her with me as she explains things, and this is one of the reasons I continue working with Agency Jet. 

Moreover, they’re transparent and professional. We use Basecamp and Zoom to communicate. I’m aware of everything they’re doing; the lines of communication are open so there’s no question about the representation of our brand and company in the campaigns. 

What did you find most impressive about them?

I appreciate the education that we receive from Agency Jet. The team doesn’t simply do what they do; they also explain the process to us. They break things down, and dialogue exists between our teams. If there’s something I don’t understand, they fill in the gaps and help me. 

On top of that, their resources ensure that all my expectations are manageable, especially since SEO is a long play. We know we won’t gain increased traffic within four weeks of hiring them. Nonetheless, Agency Jet has done a phenomenal job. Their cost is justified by the quality of their services. 

Overall, Agency Jet works to educate their clients. The team is highly transparent about the things they do, and that’s not common — other vendors simply ask for our money and do what they do.  

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Ask questions and make sure you understand what’s going on — Agency Jet can explain everything. If you’re considering working with them, know that you can take your time. You don’t have to feel pressured to engage them after their initial assessment. Take your time and understand that SEO is an investment — if you’re ready to go for it, they’ll be there to support you. 

Introduce your business and what you do there.

I’m the co-owner of Porch Box. We make hand-built, customized wooden boxes for home deliveries, storage, and contactless pickup.

What challenge were you trying to address with Agency Jet?

We’d been doing our own SEO for about five years and partnered with Agency Jet to turn our steady growth over that span into rapid growth.

What was the scope of their involvement?

They’ve been helping us improve our Google rankings. We focus on 19 keywords and phrases to bring up our organic traffic. They determined these through a mixture of their own research and the brief we provided them. Specific techniques include blog writing, backend SEO, backlinking, and article marketing.

Each time they suggest something, I review their draft and then they implement my feedback. Over the course of working together, as they’ve learned my preferences, I’ve made fewer and fewer edits.

What is the team composition?

We upgraded our plan in the middle of this year, going from four to six SEO experts, and it’s been great. Colby (Partner and Director of Client Strategy) is my main point of contact.

How did you come to work with Agency Jet?

A friend of mine had worked with them, and Colby was very down to earth. I knew right away that I wanted to work with him.

How much have you invested with them?

We’ve spent around $32,000 to date.

What is the status of this engagement?

We’ve been working together since January 2021.

What evidence can you share that demonstrates the impact of the engagement? 

Everything they say is very helpful, and our visibility keeps going up.

In terms of metrics, 27 keywords have improved against benchmarks, and tons are ranking on the first and second page. Our business has grown by 150%, impressions have grown by 80%, and 99% of our traffic is brand new users. We’re confident in what Agency Jet has done to give us a steady increase nearly every week. It’s turned into our best YoY growth period so far.

How did Agency Jet perform from a project management standpoint?

We have a monthly call with Colby where he walks me through progress, reports, and the focus and successes of each campaign, as well as any areas to tweak. Because I’m new to SEO, he educates me, and he’s such a great communicator that he always finds the perfect reference or metaphor to help me understand.

Agency Jet is on time to calls and even records them so anyone in my organization can tune in. We communicate over Basecamp, texts, and emails, though we try not to bother each other too much.

Colby is very responsive, and if something needs to be attended to quickly, we can connect. He always asks before doing anything because he understands how much what is out there matters to us as a small business. He’s very straightforward, realistic, and honest.

What did you find most impressive about them?

They made it clear that this was my website and that they were on my team — focused on my success.

Agency Jet has a wealth of experience working with small to large business that they bring to bear for their clients. They know what works and how to make it happen; our success is a large part of theirs. I wanted to do this review because of how phenomenal they are.

Are there any areas they could improve?

I wish we could meet more than once a month, but I’m glad the calls are recorded so I can go back. If I don’t got to everything I want to during those calls, I can ask questions outside of that and I’ll receive a response in 24 hours. They’re very present in those hour-long calls though; there’s no time wasted.

Do you have any advice for potential customers?

Be prepared and go in with an attitude of curiosity. Let them do what they’re good at. If something isn’t working or if something isn’t a good fit, then they’ll change it.

Please describe your company and your position there.

I am the Director of Marketing and all things Digital for a 50+ year old Industrial Pump and Mechanical Contracting company in New Jersey. We service municipal, commercial and industrial firms in NJ, NY, CT and Pennsylvania.

For what projects/services did your company hire Agency Jet, and what were your goals?

Our organic search performance (ranking) was underperforming relative to the depth and breadth of our service, history and reputation. While we were happy with the look and functionality of our website we knew there were structural issues that were hurting performance that were beyond our scope of knowledge to address and fix.

How did you select this vendor and what were the deciding factors?

After researching a number of Agencies in the SEO space we invited 3 to meet and present via Zoom. Agency Jet provided a 20+ page assessment of our digital footprint and website build and clearly did the most homework and research in an effort to win our business. Darren, Julie and Colby were very easy to engage with and they listened to our challenges which led to more productive follow-up calls. They beat their competition with extensive industry knowledge, experience, enthusiasm and strong commitment to 100% White Hat SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The heavy lifting started right away with the Agency Jet strategy document which provided a clear path to choosing our most important keywords and content topics. There was no waste or canned questions in this request. It was specific to the information gained during the pitch process so we were working efficiently from the very start. We were able to track progress and see our strategy come to life immediately through their user friendly and proprietary dashboard.

After the keywords were established we provided content topics for Agency Jet to publish on-site and also distribute to relevant third party websites. While the team needed our initial input on Keywords and Content, they also were also able to start fixing our backend immediately based on their own knowledge and experience.

How many people from the vendor's team worked with you, and what were their positions?

Darren (Owner) has been involved from the start and we are confident we can pick up the phone at anytime and he would know the status of our account. He provided an exceptional team which includes a Project Manager, Client Strategist and Director of Client Strategy. Those are our main points of contact that direct a larger team on the backend. They also have a very responsive Finance Department to handle any invoice or payment questions.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We hired Agency Jet to increase website leads and they are delivering on that with double digit increases via Organic Search vs. any prior time period we compare to. We also have fresh content on our website in the form of blog posts and re-writes of previous content. We have seen a measurable lift in Organic Search Traffic which we track on multiple data points through the use of Google Analytics.

Describe their project management style, including communication tools and timeliness.

We are a demanding client and the team does a very good job at providing clear deliverables and meeting deadlines. We have a regularly scheduled project status meeting that is attended by all the team members mentioned above. The dashboard often answers the daily questions and they are extremely quick to respond to phone calls and emails. They also provide video/screenshot answers via email which enhances the sharing of information.

What did you find most impressive or unique about this company?

This is a smart group of people. We have been very impressed with their ability to produce content on complex subject matters that are new to the team. They bring a genuine interest and enthusiasm in learning not just our challenges but how our business and industry operates as a whole. This might seem like an obvious requirement (and not very unique) but it has to be real to sustain itself over months and years.

Are there any areas for improvement or something they could have done differently?

Agency Jet has such a deep offering of services and expertise. As a client I want to make sure I am not missing out on any opportunity that I might not know exists. I want to know that I have been offered everything that will help my business and increase leads. That might be happening organically but a specific meeting and agenda to discuss new services will be my recommendation to them.

Please describe your company and your position there.

I am the Director of Marketing for Sock Club. We make high-quality custom socks for businesses that are looking for trade show giveaways, employee appreciation gifts, client prospecting, and more.

For what projects/services did your company hire Agency Jet, and what were your goals?

Organic search is a huge source of lead generation for us, and we want to be #1 in search engines for the term "custom socks."

How did you select this vendor and what were the deciding factors?

AgencyJet offered the most flexible starting plan at an extremely reasonable cost. They were also very transparent and communicative, and we could tell that they were invested in our success.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After the discovery phase, AgencyJet got to work optimizing the content on our site, generating backlinks, posting blog content, and creating videos.

How many people from the vendor's team worked with you, and what were their positions?

Our SEO specialist, Colby, and Project Manager, Shayma, are our main points of contact. They work with contractors for content creation.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen incredible results from our efforts with long-tail keywords, and steady improvement on our main metric, which is ranking for "custom socks."

Describe their project management style, including communication tools and timeliness.

Incredibly communicative and fast response time. Great Basecamp dashboard that allows us to see, in real-time, what steps are being taken on our project.

What did you find most impressive or unique about this company?

They have an impressive communication process and genuine interest in our success.

Are there any areas for improvement or something they could have done differently?

I would like to see a roadmap for the next month in our monthly meetings as well as a recap of the previous month's activity.

Introduce your business and what you do there.

I'm the president of a payroll processing firm in the Twin Cities area. 

What challenge were you trying to address with Agency Jet?

We needed help with our digital marketing efforts. We were trying to improve our Google search engine rankings to increase our clients. We were looking for someone to update our website and build us an SEO strategy.

What was the scope of their involvement?

First, Agency Jet went through a free assessment of what our digital footprint looked like, and they presented areas for improvement. They provided a lot of helpful information before we even committed to anything.

From there, we hired Agency Jet to build our digital marketing strategy with the end goal of increasing our market share. They presented keywords that we could target within our industry, and they showed us their process on how we could accomplish our goals. They put out a game plan on how we could improve our online presence. 

After that, we have implemented Agency Jet’s strategy. Every month, they meet with our team and present their progress — it’s a results-driven campaign. We can see our metrics improving weekly and monthly, and we know where we stand and how we can improve throughout the process. 

What is the team composition?

I’ve worked with Darrin (Founder) and Colby (Lead Project Manager), the main point of contact. 

Additionally, 3–4 other people are present on our monthly calls, and they support us in the background. They implement changes on our website and provide recommendations on how to improve it. They also explain our Google Analytics metrics and suggest ways to improve a particular keyword ranking. 

How did you come to work with Agency Jet?

I found Agency Jet through Google search; I put keywords for digital marketing and SEO, and they continue to pop up. Since that was what I wanted to accomplish, it was a sign that Agency Jet knew what they were doing, so I hired them.

How much have you invested with them?

We have spent roughly $25,000.

What is the status of this engagement?

We started working together in December 2020, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Because of our weekly meetings, I know where we rank for the keywords we’re targeting. Our rankings have improved ever since Agency Jet conducted their initial assessment. We have more than 100 industry-relevant phrases on the first page of Google. 

I can’t argue with the positive results of their work, especially if I compared where we were at the beginning and where we're sitting right now. I can search for our keywords, and they’re really on the first page — Agency Jet is not hiding anything, and we’re paying to see improvement. They've done everything I've asked them to do. 

How did Agency Jet perform from a project management standpoint?

Agency Jet has a project management system in place, and we communicate via email. Every day, I get a list of items that we talked about the other day, and every week I’m receiving updates on our progress for the keywords we’re targeting. 

What did you find most impressive about them?

Agency Jet’s communication skills are phenomenal. They're always available, and they do a great job answering my questions. Additionally, they are excellent at explaining technicalities, which is helpful because I’m only starting to understand digital marketing. They've done everything they promised they would do. 

Are there any areas they could improve?

I honestly can't think of anything. Agency Jet has been transparent and truthful about everything that's happened so far, so we continue to use them.