Advanced Networks

BACKGROUND

Please describe your company and position.

I am the Assistant Doctor of Seaview Dental Center

Describe what your company does in a single sentence.

We operate a dental clinic providing preventive, restorative, and cosmetic dental services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Advanced Networks to accomplish?

• We needed a reliable IT partner to maintain system uptime, protect patient data, and support day-to-day clinical and administrative operations

SOLUTION

How did you find Advanced Networks?

Online Search

Why did you select Advanced Networks over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Advanced Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Advanced Networks provided managed IT services including network optimization, cybersecurity implementation, secure data backups, cloud solutions, and ongoing system monitoring. They also offered responsive technical support to minimize disruptions during clinic hours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Downtime was reduced, access to patient records became more consistent, and overall operational efficiency improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well-coordinated, with clear communication and timely delivery of all services

What was your primary form of communication with Advanced Networks?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and proactive approach to preventing system issues were impressive.

Are there any areas for improvement or something Advanced Networks could have done differently?

Additional staff training sessions could be beneficial, but service quality was strong.

BACKGROUND

Please describe your company and position.

I am the Advisor of Romano law

Describe what your company does in a single sentence.

 We are a law firm providing legal representation and advisory services to individuals and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Advanced Networks to accomplish?

• Our objective was to strengthen data security, improve system reliability, and ensure uninterrupted access to legal documents and case management systems.

SOLUTION

How did you find Advanced Networks?

Online Search

Why did you select Advanced Networks over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Advanced Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Advanced Networks handled network security upgrades, secure cloud-based document management, automated data backups, system monitoring, and ongoing IT support. They also assisted with improving access controls to protect confidential client information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System performance improved, security risks were reduced, and staff experienced fewer technical issues when accessing files and applications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Project management was structured and efficient, with all milestones delivered within agreed timelines.

What was your primary form of communication with Advanced Networks?

Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of confidentiality and compliance requirements in a legal environment stood out.

Are there any areas for improvement or something Advanced Networks could have done differently?

More frequent strategic check-ins could add value, but overall the engagement met expectations.

BACKGROUND

Please describe your company and position.

I am the Manager of Asad & co LAWYERS

Describe what your company does in a single sentence.

We are a law firm providing legal representation and advisory services to individuals and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Advanced Networks to accomplish?

• We hired Advanced Networks to manage our IT systems, improve data security, and ensure reliable access to legal documents and case management systems.

SOLUTION

How did you find Advanced Networks?

Online Search

Why did you select Advanced Networks over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Advanced Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included assessing our existing IT infrastructure, upgrading network security, implementing secure cloud-based document storage, setting up regular data backups, and providing ongoing IT support. They also ensured compliance-focused security measures were in place to protect sensitive client information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System reliability improved, document access became faster, and we experienced fewer technical disruptions. Data security was strengthened, reducing internal concerns about confidentiality and compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well-organized, and all deliverables were completed within the agreed timelines

What was your primary form of communication with Advanced Networks?

Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of security and confidentiality requirements in a legal environment was impressive.

Are there any areas for improvement or something Advanced Networks could have done differently?

More formal post-implementation reporting would be helpful, but overall the engagement was successful.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Gentle Dental Center

Describe what your company does in a single sentence.

 We are a dental healthcare provider offering preventive and restorative dental services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Advanced Networks to accomplish?

• We needed reliable IT support to maintain secure patient data, ensure system uptime, and support daily clinic operations.

SOLUTION

How did you find Advanced Networks?

Online Search

Why did you select Advanced Networks over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Advanced Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Advanced Networks provided managed IT services, network optimization, cybersecurity enhancements, secure data backups, and ongoing technical support for our administrative and clinical systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System downtime was reduced, access to patient records became more reliable, and overall operational efficiency improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 They maintained clear communication and delivered all work on schedule.

What was your primary form of communication with Advanced Networks?

Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive monitoring and responsiveness during critical hours.

Are there any areas for improvement or something Advanced Networks could have done differently?

 Additional staff training sessions could add value, but service quality was strong.

BACKGROUND

Please describe your company and your position there.

We are a property management real estate company. I am the President.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Advanced Networks?

For Managed IT Services, Cloud terminal services.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed a handful of firms. We took to their account their experience with our sector, and the ability to do everything under one umbrella.

Describe the project in detail and walk through their service package.

We have ongoing maintenance for our infrastructure. We also use their cloud services to host our applications.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with in between 4 and 5 of their techs. They are all wonderful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had great success. Zero long term issues, high security and fast response time.

How effective was the workflow between your team and theirs?

Has been a great workflow. They have been a great partner.

What did you find most impressive or unique about this company?

They are very proactive. They stay on top of the newest technology and security. Also cost saving, with truly fixed cost all you can eat service.

Are there any areas for improvement or something they could have done differently?

None we can think of for now.