ActionPoint is a Digital Transformation Services Specialist. It provides a range of technology services focused on helping companies to grow and scale through the design, development and delivery of bespoke Software Development and Managed IT Services. In the past 16 years, ActionPoint has delivered Digital Transformation to more than 500 organisations at all levels of digital capability. We have helped them to implement new processes, transform customer experiences and bolster their data security.
Although no two projects are the same and we approach each client with an open mind, the following '6 Digital Dimensions' cover the typical types of projects we have delivered:
Digital Strategy- IT Planning, Digital Transformation Roadmapping and Digital Discovery Workshops.
Data Intelligence - BI Dashboard Development, Data Mining and KPIs/Metrics Development and Benchmarking.
Digital Capability - Leadership Team Digital IQ Training, Digital Skills Register and Matrix and Staff Augmentation.
Processes - Business Process Automation (BPA), Robotic Process Automation (RPA), Security Assessment and Managed Security Services.
Customer Experience - Customer Portal development, Mobile App Development, UX Design.
Risk and Compliance- Cyber Security Assessments, Fully Managed IT Security Services and Cyber Awareness Staff Training.
ActionPoint has clients in many verticals including Manufacturing, Government and Financial Services.
Our mission is “To help companies achieve their greatest potential using the power of technology.”
ActionPoint joined the Deloitte Technology Fast 50 in 2014 winning further awards consecutively from 2015 to 2018. It is also a 4 time Deloitte Best Managed Company (2018-2020). Within the Microsoft community, ActionPoint was awarded Partner of the Year for Cloud Native App Development and Modern Workplace for SMB 2021.
DFAT lead the global stage with world-class online Passport renewal system.
“The launch of the Online Passport Application Service is one of the most significant innovations in customer service that this Department has delivered over the past fifteen years.”
Charlie Flanagan, T.D, Minister for Foreign Affairs
Learn more about the project here: https://actionpoint.ie/department-foreign-affairs-trade/
Modernisation of a legacy application enables Chill Insurance to double online sales.
Traditionally, Chill Insurance operated by displaying quotes from multiple insurance companies on their website. To create a wholly online experience, Chill installed an online quote engine.
Chill Insurance wanted to provide an industry leading service to their customers. However, they knew that the only way to do that was by having more visibility of the customer’s actions while on their website. They needed to modernise the application to retake control of the customer experience.
ActionPoint were tasked with modernising the application to significantly deepen the insights gained throughout the quoting process. Working closely with Chill Insurance, the power and scalability of the Azure cloud was leveraged to deliver a high performance system, as demanded by the modern consumer.
This project in application modernisation has allowed Chill Insurance to operate more efficiently, increase online sales, improve agility and flexibility, all while reducing overall costs.
Learn more about the project here: https://actionpoint.ie/chill-insurance-app-mod/
"In building our Cloud-based Software Solution for the Aviation Industry we knew we needed to partner with industry leaders to power our latest solution. Working closely with ActionPoint and leveraging their Enterprise Software Development experience, we were able to build and launch an innovative new product hosted securely in the Azure cloud."
Barry Fitzgerald, CTO cloudcards
Learn more about our work with cloudcards here: https://actionpoint.ie/cloud-cards/
“ActionPoint brought our company’s vision to life. They were here to support our team that had zero experience in creating complex computer systems. We grew under their tutelage, and due to their inclusion felt responsible for a great outcome. The ActionPoint team was responsive and professional, we plan on working with them in the future and recommend them without equivocation.”
Bradford F. Spencer, Founder and President
Learn more about work with SSCA here: https://actionpoint.ie/ssca/
"We had a business critical application that simply wasn’t scalable. Not only did ActionPoint understand the problem and deliver a solid solution, they have along the way resolved a number of legacy issues and added new functionality that will help our business to thrive. I trust them with my business."
Tim Hayes, Executive Director
Learn more about our Application Modernisation project with AIR CRE here: https://actionpoint.ie/air-cre/
“The system has greatly improved aspects of every part of our placement process. Overall our data is cleaner and easier to manage. Our process is more efficient because of the system. We have not had any issues rolling it out to our multiple stakeholders, even those with very limited technical abilities.”
Niamh O' Sullivan, School Placement Coordinator
University of Limerick