abemedia

BACKGROUND

Please describe your company and position.

I am the Owner of Progressive-Junk

Describe what your company does in a single sentence.

We offer transportation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AbeMedia to accomplish?

• Respond to every Thumbtack lead in under a minute with an accurately priced quote, automatically — no human in the loop — so the company wins jobs on speed without ever sending a wrong price.
• Bring runaway lead spend under control and convert more leads without increasing ad budget, using automated follow-ups, review requests, and weekly refund disputes on bad leads.
• Free (organic) leads tripled from 11% to 34% of volume, driven by sub-minute automated responses and post-job review requests. Refund disputes recovered $1,236 in bad-lead fees.

SOLUTION

How did you find AbeMedia?

Online Search

Why did you select AbeMedia over others?

• High ratings
• Pricing fit our budget

How many teammates from AbeMedia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They built us a custom app and AI automated system for our entire business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly lead spend dropped from ~$1,644 avg (peak $5,873) to a controlled $582 — a 65% reduction — while weekly lead volume grew from 30 to 52. Cost per lead fell from $32 to $17.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered what they promised.

What was your primary form of communication with AbeMedia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re great people who’ve built an intelligent system.

Are there any areas for improvement or something AbeMedia could have done differently?

Would recommend to anyone looking for AI automation and custom software development.