9MILLS

BACKGROUND

Please describe your company and position.

I am the Owner of Crack the NBCE Boards

Describe what your company does in a single sentence.

Crack the Boards provides study material, question banks,  test exams, and mock exams in a strategic effort to give chiopractic students the tools they need to study and pass the required National Board exams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 9MILLS to accomplish?

• Create a software platform for chiropractic students to use in their studies for the National Board exams.

SOLUTION

How did you find 9MILLS?

Online Search

Why did you select 9MILLS over others?

• Pricing fit our budget
• Company values aligned

How many teammates from 9MILLS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The software focused on study material, question banks, test exams, and actual mock exams with a user friendly approach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My products ideas, goals, and presentation were outlined, given deadlines which were exceeded.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My name is Mark Albright. I am reviewing the company 9Mills about a project of mine that I named "Crack the Boards." It is a board review for chiropractic students to become familiar with national board exams. I started this project about 15 plus years ago. I arrived at the point where I wanted to put it on an app and so I got online and I came across an AI app builder, "Base 44." It seemed fine at the time and I thought it was going well for me. I got stuck on a few places and so I searched to find an answer to some of the problems as Base 44 was not answering them or could not answer them. That is when I came across 9Mills. It was a Sunday afternoon and I left a message for 9Mills. Later that day, a gentlemen, Sam, called me on the phone. I wasn’t able to answer nor was I expecting a response that same day, let alone a Sunday. Sam left a phone number and I called back the next day. Sam set up an online meeting with himself, Jay, and me. We discussed what the software would look like. At the time I had no idea how intricate, detailed, and how spectacular it would look and feel. After our first meeting, I had to compare Base 44 to 9Mills. If I were to use a scale of 1-10, I would put 9Mills at a 25 and Base 44 about a 2. It was that much of a difference. I was able to speak and work with a live person with 9Mills whereas Base 44 was all online. 9Mills took my idea, expanded on it, and brought it to life better than I had ever imagined. Every question I asked, they were able to answer. They took my vision and brought it to life. We met on a weekly basis and sometimes twice a week and built something that I never imagined or envisioned. If I had a question, I would text and within minutes, I would get a response. I originally wanted to market to one demographic, but they opened my mind to see multiple avenues of which to market my product. The amount of expertise and professionalism that 9Mills demonstrated is unparalleled to anything I thought possible.

What was your primary form of communication with 9MILLS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

9MILLS's personal focus with quick responses and excellent availability stood out.

Are there any areas for improvement or something 9MILLS could have done differently?

I cannot think of areas of improvement. 9Mills has exceeded by far my expectations.