5IVE UX

BACKGROUND

Please describe your company and position.

I am the Product Innovation Manager of Clalit Health Services

Describe what your company does in a single sentence.

Clalit Health Services is Israel’s largest healthcare provider, serving over half of the country’s population through a fully integrated system that includes hospitals, community clinics, pharmacies, and insurance services. Founded in 1911, Clalit operates as a non-profit organization and is known for its strong emphasis on preventive care, chronic disease management, and nationwide accessibility. It is also a global leader in digital health, with decades of comprehensive electronic medical records that support advanced research, population health management, and data-driven decision-making.

Clalit Innovation is the organization’s innovation arm, focused on transforming Clalit’s vast clinical infrastructure and data into impactful healthcare solutions. It collaborates with startups, researchers, and industry partners to develop and test new technologies, particularly in digital health and AI, through real-world pilots within Clalit’s system. In addition, it promotes internal innovation by supporting ideas from clinicians and staff, aiming to improve patient outcomes, operational efficiency, and the overall quality of care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE UX to accomplish?

• Centralize Patient Data: Create a unified digital dashboard ("Roomate") to replace manual tracking, providing nursing staff with a real-time, 360-degree snapshot of patient status
• Enhance Clinical Efficiency: Streamline the hand-off process and daily rounds by designing an intuitive UI that reduces the cognitive load on nurses, ensuring critical patient information is accessible at a glance.
• Modernize Ward Management: Transition traditional ward management from fragmented paper or legacy systems to a high-fidelity digital interface that prioritizes urgent medical alerts and patient safety.

SOLUTION

How did you find 5IVE UX?

Referral

Why did you select 5IVE UX over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from 5IVE UX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5IVE tem conducted end-to-end UX and UI work for a nurses’ room-status screen, including challenge definition, field research in two hospitals (observations, interviews, and review of existing workflows and systems), conceptual and detailed design, and a proof of concept.

Key deliverables included research insights and summary, low- and high-fidelity wireframes, final UI designs, and a validated proof of concept based on user feedback. 
 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System Integration: Successfully unified fragmented patient data into a single visual interface, eliminating the need for nursing staff to toggle between multiple legacy screens or manual logs.

UI Responsiveness: Achieved a high-fidelity design that maintains data integrity and readability, ensuring the "snapshot" remains clear on different devices.

Stakeholder Alignment: Secured approval from different stakeholders by delivering a UI that balances Clalit’s institutional requirements with the specific operational needs of individual wards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

5IVE demonstrated strong and professional project management throughout the engagement. They consistently delivered key items on time and maintained clear, transparent communication throughout the process. The team was highly responsive to our needs, flexible in adapting to changes, and proactive in addressing challenges. They worked collaboratively with stakeholders, incorporated feedback efficiently, and ensured that all deliverables were well aligned with our expectations.

What was your primary form of communication with 5IVE UX?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was 5IVE’s strong UX expertise and their deep understanding of real user needs. They demonstrated a thoughtful, research-driven approach, combining field observations with practical design solutions that were both intuitive and aligned with clinical workflows.

Are there any areas for improvement or something 5IVE UX could have done differently?

No. Overall, the experience was very positive.

BACKGROUND

Please describe your company and position.

I am the CTO of Cogniguard

Describe what your company does in a single sentence.

We are a medical device company specializing in wearable technology for Alzheimer's Disease management and care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE UX to accomplish?

• Design intuitive mobile UX/UI for our Alzheimer's disease wearable application
• Enhance user experience for patients and caregivers with accessibility-first design principles
• Develop user-centric interfaces that ensure compliance with healthcare regulations and HIPAA standards

SOLUTION

How did you find 5IVE UX?

Referral

Why did you select 5IVE UX over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from 5IVE UX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The subcontractor provided full UX/UI design for our Vagus Nerve Stimulation (VNS) wearable for Alzheimer’s patients. The scope prioritized safety and caregiver control during use. Key deliverables included therapy management flows (start/stop/intensity), an elderly population interface designed according to standards and guidelines, and clear visual indicators for device status and battery life.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The primary outcome was the delivery of a comprehensive UI kit and design system which accelerated our development phase. The clarity of the specifications for the VNS control logic and safety indicators significantly reduced the number of clarifications required by the engineering team, allowing us to stay on schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management throughout. All key deliverables were received on or ahead of time. They were extremely responsive to our needs, demonstrating great flexibility when we requested adjustments to meet strict elderly accessibility standards. Their communication was clear, proactive, and solution-oriented.

What was your primary form of communication with 5IVE UX?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people. The team is simply outstanding—smart, responsive, and incredibly easy to work with. They combined high-level design expertise with a collaborative spirit that set them apart from other vendors we have used.

Are there any areas for improvement or something 5IVE UX could have done differently?

Nothing specific comes to mind. My only advice would be to maintain this high level of service and the strong team culture they currently have. They are on the right track.

BACKGROUND

Please describe your company and position.

I was the Engineering Manager of Intel

Describe what your company does in a single sentence.

Intel RealSense PT-Metrics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE – Product Experience to accomplish?

• Strategic Product Goal: Launch a new intuitive physiotherapy guidance tool designed to allow patients to perform exercises autonomously in clinics, increasing therapy accessibility and consistency while reducing the need for continuous physical therapist supervision.
• Accessibility and Usability: Design an extremely clear, accessible, and intuitive interface specifically tailored for patients with low digital literacy (e.g., elderly users, or non-tech-savvy individuals) to maximize therapy adherence.
• Engagement and Motivation: Integrate strategic 'gamification' elements and psychological motivators to drive patient adoption, increase session completion rates, and maintain long-term therapy motivation.

SOLUTION

How did you find 5IVE – Product Experience?

Referral

Why did you select 5IVE – Product Experience over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from 5IVE – Product Experience were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5ive delivered UX and UI definition for PT-Metrics application, and worked closely with us to refine it with users testing and feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Experience Quality (UX/UI): Developing an extremely intuitive and accessible user interface (UI) and interaction design (UX) that allows patients across a wide age range to perform their assigned exercises completely independently at the kiosk.

Development Readiness: Delivering complete, approved design assets, including detailed wireframes and a full design system, to ensure a smooth transition to the client's developing phase and eventual launch.

Project Goal Achievement: Successful completion of all defined design and specification phases within the agreed-upon timeline and budget, delivering final assets that meet Intel's complete technical and medical compliance requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliverables and collaboration were excellent; both quality and timeline. The work model was a true collaboration. It felt like they are integral part of the team.

What was your primary form of communication with 5IVE – Product Experience?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressive to me about 5ive was 1st the professinalism that led to phenomenal results in the product and 2nd is the amazing collaboration and partnership.

Are there any areas for improvement or something 5IVE – Product Experience could have done differently?

Can't think of something we didn't sorted out along the way

BACKGROUND

Please describe your company and position.

I am the CEO of Robust

Describe what your company does in a single sentence.

Developing software systems that help large projects attain their goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE - Product Experience to accomplish?

• Design a social platform (TikTok-like) with complex project management and collaboration tools.
• Simplify project management to be as easy and intuitive as using a social network.
• Establish a clear Information Architecture and Object Model.
• Participate in the definition process of the product and its features.

SOLUTION

How did you find 5IVE - Product Experience?

Referral

Why did you select 5IVE - Product Experience over others?

• High ratings
• Great culture fit

How many teammates from 5IVE - Product Experience were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UX requirement analysis, UX object model, UX creative design, UI prototyping, UX Strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Clear path to development established, based on the defined Information Architecture and Object Model.

High satisfaction among key stakeholders regarding the achieved simplification of complex flows.

Enthusiastic feedback from investors/board on the design's potential to disrupt the market. Enthusiastic feedback from the target users and the potential customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, very responsive to our very demanding need, prompt feedback to our inputs.

What was your primary form of communication with 5IVE - Product Experience?

Virtual Meeting

What did you find most impressive or unique about this company?

An exceptional combination of excellent attention to detail and extraordinary creativity. A rare blend of a clear and focused strategy with a very thoughtful UX implementation.  

Are there any areas for improvement or something 5IVE - Product Experience could have done differently?

Nope. The team's performance was second to none. I will re-hire them in a heartbeat. I suggest you do the same!

BACKGROUND

Introduce your business and what you do there.

I’m the VP of products and delivery for Watchful.ai. We’re an AI-powered competitive intelligence platform that helps teams access, analyze, and act on digital market insights. Our automated discovery engine continuously uncovers competitor assets and strategies, enabling faster, smarter, data-driven decisions and sustainable growth worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 5IVE UX?

We needed help researching, analyzing, and architecting new products that fit our company strategy.

SOLUTION

What was the scope of their involvement?

5IVE UX researched the market and defined our target personas and potential users. Based on these insights, they architected a product that leveraged our existing technology and IP to meet customer needs while remaining fully aligned with our company strategy. Their deliverables included product analysis, user personas, wireframes, workflows, and designs.

What is the team composition?

We worked with 2–5 teammates from 5IVE UX.

How did you come to work with 5IVE UX?

We’d previously worked with 5IVE UX. They offered good value for the cost and were referred to me.

What is the status of this engagement?

We worked together from February–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

5IVE UX’s workflows, wireframes, and designs led to improved user engagement and new customers.

How did 5IVE UX perform from a project management standpoint?

5IVE UX delivered according to the plan. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

5IVE UX’s ability to think outside of the box and present new product ideas was impressive.

BACKGROUND

Introduce your business and what you do there.

I’m the UX team lead at DriveNets, a telecommunications company. We provide high-scale, cloud-native networking software that enables service providers and enterprises to build efficient, disaggregated networks for AI and internet infrastructure. We support major global operators like AT&T and Comcast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE UX to accomplish for your business?

We hired 5IVE UX to build solid UX foundations for a complex product, support the creation and ongoing maintenance of our design system, and deliver design demos to showcase and validate solutions.

SOLUTION

What was the scope of their involvement?

5IVE UX has delivered end-to-end design solutions, from early product requirements provided by project managers through UX definition, UI design, and high-fidelity prototypes, followed by handoff to R&D. In parallel, they’ve worked on our design system, gathering requirements from the design team, translating them into scalable components, and supporting the handoff and alignment with development.

5IVE UX has delivered complex UX solutions for networking inventory, including interactive floor plans, rack views, and device-level interfaces. They’ve also designed the RCA dashboard, focusing on clarity and usability of insights, and supported the ongoing maintenance and improvement of our design system.

What is the team composition?

We work with 2–5 teammates from 5IVE UX.

How did you come to work with 5IVE UX?

I’ve collaborated with 5IVE UX as an independent contractor on several projects. I found them through an online search and chose them because they were a great culture fit.

What is the status of this engagement?

We started working with them in May 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our success has been reflected in the consistent stakeholder approval of design solutions and our ability to build a new product from scratch based on those solutions. The designs have provided a solid foundation for development, enabling smoother implementation and alignment across teams.

Although we haven’t tracked formal metrics, we’ve observed clear improvements in team efficiency and delivery, including faster stakeholder alignment, smoother handoff to development, and reduced rework. We’ve also validated the solutions with potential customers by presenting designs and gathering early feedback.

Early feedback from potential customers has helped us identify complexity in some workflows and gaps in clarity, particularly around navigation and system understanding. Based on that input, we’ve simplified flows, improved information hierarchy, and refined key interactions. That feedback has been valuable in validating the direction early and reducing risks before development.

How did 5IVE UX perform from a project management standpoint?

5IVE UX has shown reliable project management throughout our engagement. They’ve delivered most work on time, and when challenges have arisen, they’ve been proactive in raising risks early and maintaining clear communication via virtual meetings, which has helped us manage expectations effectively.

What did you find most impressive about them?

What has stood out about 5IVE UX is their ability to rapidly understand very complex products and requirements and engage with stakeholders as true partners. They’ve been able to simplify complex problems into clear solutions and actively contribute to strategic decision-making.

Are there any areas they could improve?

As a boutique consultancy, 5IVE UX provides strong quality and close collaboration. In some scenarios, having a larger team could help them scale work more quickly across multiple parallel initiatives.

BACKGROUND

Introduce your business and what you do there.

I’m the Executive of Opti, an AI-driven identity security platform that helps enterprises manage access, reduce risk, and simplify compliance by delivering actionable insights for identity and access management (IAM).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE UX to accomplish for your platform?

We needed help with our the entire UX process - from platform's first prototype, through detailed complex workflows, as well the design concept.

SOLUTION

What was the scope of their involvement?

5IVE UX helped us with our platform's first prototype, detailed complex workflows and design concept. The team delivered wireframes and user flows using Figma.

What is the team composition?

We worked with 3 teammates from 5IVE UX.

How did you come to work with 5IVE UX?

5IVE UX was referred to me. I chose them over other options because they were close to my geographic location, had a great culture fit, and I had a positive past experience with them.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked together from October 2023–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re a startup, so we still have little traction. However, our team was happy with 5IVE UX's work.

How did 5IVE UX perform from a project management standpoint?

We communicated via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

5IVE UX had a deep understanding of complex technology and a lot of experience.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Introduce your business and what you do there.

I was the VP of products at Optitex, a company that provides innovative 2D and 3D CAD/CAM software solutions for the fashion industry, helping brands streamline design, development, and production processes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 5IVE UX?

We needed to design an innovative CAD tool that would serve a creative and non-technical fashion designer, providing an experience focused on fashion design while balancing the exposure to underlying technical complexities of garment development.

SOLUTION

What was the scope of their involvement?

5IVE UX provided us with the following deliverables: terminology and object model to be used, working concepts of the tool, wireframes of key screens, and detailed visual design of key screens, components, and workflows.

What is the team composition?

We worked with 2–5 teammates from 5IVE UX.

How did you come to work with 5IVE UX?

I had worked with 5IVE UX before on a previous project. I chose them because they were a great culture fit, offered good value for the cost, and I trusted they could deliver high quality on time.

How much have you invested with them?

We spent a confidential amount of money.

What is the status of this engagement?

We worked together from December 2019 to May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We assessed the deliverables as part of the CAD tool's design and development process. We received positive feedback from our internal team, which we incorporated into further design cycles.

How did 5IVE UX perform from a project management standpoint?

5IVE UX managed the project meticulously. They delivered on time, provided feedback on time, and provided a detailed log of their activities on a monthly basis. We communicated in person primarily, and also via email.

What did you find most impressive about them?

5IVE UX's analytical approach to problems and focus on relevance and simplicity was impressive.

Are there any areas they could improve?

I don't recall any significant room for improvement in their work. They simply did a great job.

BACKGROUND

Please describe your company and position.

I am the former VP R&D of BlueWind Medical

Describe what your company does in a single sentence.

Develped a solution for Overactive blader sympthoms 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5IVE UX to accomplish?

• Create a single, unified BI interface that consolidates fragmented patient device usage and treatment data into a clear, actionable view for care coordinators.
• Provide internal BlueWind teams with reliable, real-time insights to support clinical operations, monitoring, and decision-making in a regulated medical environment.

SOLUTION

How did you find 5IVE UX?

From previous works

Why did you select 5IVE UX over others?

• Great culture fit
• References recomendations

How many teammates from 5IVE UX were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Research and design our UI/UX from concept to scalabe product. 

Key deliverabels:

• Workflow schema
• Conceptual wireframes
• Figma for UI deplyoment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved visibility into patient device usage and adherence, allowing care coordinators to identify patients requiring attention faster and with greater confidence.
• More efficient coordination across care teams due to centralized dashboards and standardized workflows for monitoring, follow-ups, and interventions.
• Clearer, more actionable insights for internal teams, reducing dependence on fragmented data sources and manual analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very engaged and commited pepole. Made everthing to meet the MS on time with high qualiy. 

What was your primary form of communication with 5IVE UX?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep knowledge and expertise in UI/UX impressed us.

Are there any areas for improvement or something 5IVE UX could have done differently?

No