Contact 5Bonsai.com
Get a custom proposalAI-Driven CRM & Marketing Automation Experts
We are a specialized eCRM & marketing automation hub - trusted by brands including CCC, Nestlé, L'Oréal, Pernod Ricard, and Henkel. We empower e-commerce businesses to transform user data into measurable sales growth through AI-powered omnichannel automation and hyper-personalization. As a long-standing technology partner of industry leaders such as Synerise and Salesforce Marketing Cloud, we deliver enterprise-grade solutions across local markets and 25 European markets.
Our team of 50+ specialists - strategists, analysts, and developers - has delivered over 2,000 personalized email, push, and SMS campaigns. We design and scale advanced loyalty strategies and marketing automation programs that deliver measurable results at any scale.
We combine analytics and predictive models with hyper-personalization to measurably increase e-commerce customer engagement. Our solutions help brands:
- Increase conversion and revenue: We leverage AI-driven solutions that research shows can help companies achieve up to a 64% increase in revenue. We design automated customer journeys — onboarding flows, cart abandonment recovery, and intelligent product recommendations.
- Build customer lifetime value (CLV): We focus on loyalty, knowing that returning customers generate 67% more revenue than new users. We create consumer club strategies and loyalty programs designed to drive repeat purchases.
- Strengthen retention: Our anti-churn scenarios effectively recover up to 27% of at-risk customers and reduce churn by 8%.
- Execute seamless omnichannel commerce: We design consistent touchpoints for the 70% of customers who prefer multi-channel shopping experiences.
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Min project size
$1,000+
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Hourly rate
$50 - $99 / hr
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Employees
50 - 249
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Locations
Warszawa, Poland
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Year founded
Founded 2008
1 Locations
- Warszawa , Poland
Service Lines
- Advertising
- 10%
- Email Marketing
- 10%
Select Focus Area
- CRM Functions
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- CRM Customer Support
- 10%
- Other CRM focus
- 10%
- Sales automation
- 10%
- Low Code Development
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- Airtable
- 10%
- Appsmith
- 10%
- Gramex
- 10%
- Kintone
- 10%
- Mendix
- 10%
- OutSystems
- 10%
- Quixy
- 10%
- Skuid
- 10%
- Visual Lansa
- 10%
- Advertising Focus
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- Other advertising
- 100%
- CRM Solutions
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- Other CRM
- 35%
- Adobe CRM Consulting & Implementation
- 15%
- Marketo CRM Consulting & Implementation
- 15%
- ECM Solutions
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- Other ECM
- 100%
Industries
- Advertising & marketing
- 20%
- Beauty
- 10%
- Electric
- 10%
- Food & Beverage
- 10%
- Medical
- 10%
- Other industries
- 10%
- Retail
- 10%
- Sports
- 10%
- eCommerce
- 10%
Clients
- Enterprise (>$1B)
- 45%
- Midmarket ($10M - $1B)
- 30%
- Small Business (<$10M)
- 25%
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Our Story
We are a team of 50+ CRM and Marketing Automation experts who successfully combine deep knowledge of MarTech with the capabilities of AI-powered tools.
Our mission is to support e-commerce businesses in building customer loyalty and long-term relationships by delivering advanced, personalized solutions. Through our work, brands effectively increase customer engagement, strengthen loyalty and transform data into measurable sales growth.
What Sets Us Apart
Scalable digital growth solutions
We design and implement data-driven growth strategies that deliver real business value. As part of the They Digital ecosystem, we provide a unique combination of agile project management and access to advanced resources and technologies from global market leaders.Full user journey optimization
We focus on every brand touchpoint. Our approach goes beyond standard marketing; we build integrated communication ecosystems that merge creativity with analytics to effectively guide users through the entire customer journey, ensuring maximum conversion and engagement.Strategic partnership & data insights
We act as a strategic extension of our clients' internal teams. By prioritizing full transparency and close collaboration, we translate digital insights into measurable results. Our methodology allows for continuous optimization, building a lasting competitive advantage for your brand.Locations (1)
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