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Top Survey Companies in Nigeria

Ratings Updated: April 16, 2026

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1 Leaders 8 Contenders

9 Companies

Country: Nigeria

Outbound Services: Customer Surveys & Market Research Calls

List of the Top Nigeria Survey Services

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Hugo Inc.

5.0 28 reviews

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$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Customer Surveys & Market Research Calls

30% Third party verification

25% B2C Telemarketing & telesales +1

20% Collections Recovery Services

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

30% Collections Recovery Services +1

10% Third party verification

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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Reviews mention High-quality work
Clients have consistently praised DelonApps for delivering high-quality work. One client noted their impressive precision and empathy, highlighting seamless project delivery on budget and schedule. Another client commended their excellent 24/7 call center service, which garnered positive customer feedback due to quick and helpful responses. Overall, the sentiment reflects satisfaction with DelonApps' ability to provide top-notch services at competitive prices, reinforcing their reputation for quality and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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United States (2) Nigeria (1)

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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cybersecurity +8

15% IT Managed Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

15% Third party verification +1

5% Collections Recovery Services

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

11% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

22% Collections Recovery Services +1

22% Third party verification

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

15% Call Center Services

20% Document Digitization & Management

10% IT Staff Augmentation +12

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Focus Areas

20% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

30% Collections Recovery Services +1

20% Third party verification

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Asksus-ng Business Support Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +5

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

25% Third party verification

Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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Excellium Business Limited

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

15% Call Center Services

25% ERP Consulting and SI

10% CRM Consulting and SI +7

10% E-Commerce Development

10% Employer of Record (EOR) Services

10% Enterprise App Modernization

5% IT Strategy Consulting

5% IoT Development

5% Low/No Code Development

5% PEO/Employee Leasing

Focus Areas

20% Customer Surveys & Market Research Calls

35% Collections Recovery Services

35% Third party verification +1

10% B2C Telemarketing & telesales

Excellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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camillo.outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Services provided

35% Call Center Services

35% HR Outsourcing

30% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Collections Recovery Services

Headquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 DelonApps

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Nigeria Survey Services

DelonApps

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Ability to deliver

26.1/40.0

16.4/20 Reviews

4.4/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Call Center Services

10% Customer Surveys & Market Research Calls

80% Other

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CallTel

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Call Center Services

50% Customer Surveys & Market Research Calls

20% Other

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Techmarket

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

8/40.0

0/20 Reviews

2.4/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Call Center Services

50% Customer Surveys & Market Research Calls

90% Other

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Intercom Nigeria

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Ability to deliver

6.1/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Call Center Services

11% Customer Surveys & Market Research Calls

60% Other

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Intelics Solutions Nigeria Limited

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

15% Call Center Services

20% Customer Surveys & Market Research Calls

85% Other

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Asksus-ng Business Support Services

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

25% Customer Surveys & Market Research Calls

90% Other

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Excellium Business Limited

$5,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

15% Call Center Services

20% Customer Surveys & Market Research Calls

85% Other

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camillo.outsourcing

Undisclosed

Undisclosed

10 - 49

Lagos, Nigeria

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

50% Customer Surveys & Market Research Calls

65% Other

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Hugo Inc.

$1,000+

< $25 / hr

1,000 - 9,999

Lagos, Nigeria

Ability to deliver

37.5/40.0

18.6/20 Reviews

9.4/10 Clients & Experience

9.5/10 Market Presence

Service focus

20% Call Center Services

25% Customer Surveys & Market Research Calls

80% Other

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Top Survey Companies in Nigeria

List of the Top Nigeria Survey Services

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Process Automation & Optimization for Engineering Company