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Home Inbound Voice Services North Macedonia

Top Inbound Call Center Services in North Macedonia

Ratings Updated: April 4, 2026
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1 Leaders 7 Contenders

8 Companies

Country: North Macedonia

List of the Top North Macedonia Inbound Call Centers Services

  • Taskforce BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Bitola, North Macedonia

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Finance & Accounting Outsourcing (FAO)

    Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

    See all 3 projects

    Reviews mention Puts the customer first

    Taskforce BPO consistently prioritizes customer needs, as evidenced by client feedback highlighting their promptness and efficiency in handling projects. Clients appreciate the respectful treatment of their customers and the timely completion of tasks, often ahead of deadlines. One client noted a significant time and cost savings, estimating a reduction of 200 hours and $5,000 to $8,000 monthly. Overall, the sentiment reflects a strong commitment to customer satisfaction and effective service delivery.
    • Various Business Processes Support for Utility Service
      5.0 Nov 2, 2017

      We have always been treated in a respectful manner and our customers have been treated the same by Taskforce BPO. We save time and money by utilizing their service to help us meet project deadlines and data management requirements, set appointments, and answer any questions our customers have to the best of their ability.

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    Industry Experience

    Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.

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    Retail Utilities Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.
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    Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)
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  • Agile Pro Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    20% Customer Service Outsourcing +3 services
    15% Cybersecurity
    10% IT Managed Services
    5% Document Digitization & Management

    Agile Pro Solutions, a Sales Outsourcing company, was launched in 2020. They provides Sales Outsourcing and Call Center Services.

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    Skopje, North Macedonia

    Kiro Gligorov
    Skopje, North Macedonia 1000

    151 - 200

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  • Bright Campaigns Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Services provided

    70% Call Center Services
    6% Logo
    6% Pay Per Click +3 services
    6% Print Design
    6% Sales Outsourcing
    6% Web Design

    Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.

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  • SALES MATIC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Prilep, North Macedonia

    Services provided

    20% Call Center Services
    20% Custom Software Development
    20% Sales Outsourcing +2 services
    20% Social Media Marketing
    20% Web Development

    Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.

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    Prilep, North Macedonia

    Lece Koteski
    Prilep, North Macedonia

    76 - 100

    See All Locations (2)
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  • OptaVista Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Services provided

    20% Web Development
    10% Back Office Outsourcing
    10% Call Center Services +6 services
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% UX/UI Design
    10% Web Design

    OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.

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    Ohrid, North Macedonia

    Nikola Karev
    Ohrid, North Macedonia 6000

    2 - 5

    +38975207121

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  • FIXATE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Skopje, North Macedonia

    Services provided

    45% IT Managed Services
    25% Customer Service Outsourcing
    15% Business Consulting +2 services
    10% Back Office Outsourcing
    5% IT Strategy Consulting

    FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.

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    Skopje, North Macedonia

    br. 3 Boulevard Phillip the Second of Macedon
    Skopje, North Macedonia 1000

    2 - 5

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  • Emapta Logotype

    4.7 3 reviews
    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    25% IT Staff Augmentation +3 services
    15% Call Center Services
    5% Engineering
    5% HR Consulting

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention Great project management

    Clients have consistently praised Emapta for their exceptional project management capabilities. One client highlighted the team's ability to quickly understand project challenges and develop a comprehensive plan, noting the inclusive and respectful management style during weekly meetings. Their project manager effectively addressed hurdles without panic, ensuring timelines were met. Overall, feedback reflects a strong sentiment of satisfaction with Emapta's project management, contributing significantly to the successful launch of client projects.
    • Website Dev for Health Care Provider
      5.0 Oct 25, 2020

      We had weekly meetings in the beginning and during the start up phase with our project manager. The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. Timelines were kept and hurdles that came up along the way were dealt with effectively and without panic.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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    Australia (2) United States (1)

    Skopje, North Macedonia

    14 Boulevard Partizanski Odredi
    Skopje, North Macedonia 1000

    21 - 30

    +389 2 307 0000

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Skopje, North Macedonia

    Maksim Gorki 13, 1000 Skopje, North Macedonia
    Skopje, North Macedonia 1000

    101 - 150

    (+43) 69912752539

    See All Locations (52)
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1 Taskforce BPO

List of the Top 1 North Macedonia Inbound Call Centers Services

  1. Taskforce BPO Logotype

    Taskforce BPO

    $1,000+
    < $25 / hr
    50 - 249
    Bitola, North Macedonia

    Ability to deliver

    29.4/40.0
    16.2/20 Reviews
    3.8/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    125% Inbound Voice Services
    View Profile Visit Website
  2. Agile Pro Solutions Logotype

    Agile Pro Solutions

    $5,000+
    < $25 / hr
    50 - 249
    Skopje, North Macedonia

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    115% Inbound Voice Services
    View Profile Visit Website
  3. Bright Campaigns Logotype

    Bright Campaigns

    $5,000+
    < $25 / hr
    50 - 249
    Ohrid, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    210% Inbound Voice Services
    View Profile Visit Website
  4. SALES MATIC Logotype

    SALES MATIC

    $1,000+
    < $25 / hr
    50 - 249
    Prilep, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  5. OptaVista Logotype

    OptaVista

    $5,000+
    < $25 / hr
    2 - 9
    Ohrid, North Macedonia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  6. FIXATE Logotype

    FIXATE

    Undisclosed
    Undisclosed
    10 - 49
    Skopje, North Macedonia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  7. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Skopje, North Macedonia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    135% Inbound Voice Services
    View Profile Visit Website

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