Top Customer Support Services in Italy
27 Companies
List of the Top Italy Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves ItalyServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves ItalyServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
Reviews mention Unique expertise
Clients have expressed high satisfaction with the unique expertise of Top Customer Service, particularly in customer service strategy and implementation. One client noted their ability to provide practical solutions that significantly improved daily operations. The professional project management and clear communication further enhanced the experience, leading to measurable outcomes such as faster response times and higher client satisfaction. Overall sentiment reflects a strong appreciation for the company's specialized knowledge and effective service delivery.-
Customer Support Consulting for Construction Company
5.0 Feb 20, 2026Their expertise in customer service strategy and practical implementation was impressive. They didn’t just provide theory; they helped us apply real solutions that made a noticeable difference in our day-to-day operations.
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Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.Was this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +1 service20% Sales OutsourcingSee all 1 projectsConeit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Baby Products Retailer
5.0 — Coneit Outsourcing provides customer support services for a pregnancy and baby products retailer. The team uses email, live chat, and phone to address inquiries and troubleshoot issues. Read moreWas this helpful?
Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Services provided
15% Customer Service Outsourcing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Web Design15% Web Development10% Social Media MarketingStudio Castelli is a small Email Marketing company located in Fornovo San Giovanni, Italy. The team specializes in Email Marketing and Search Engine Optimization.
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$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Services provided
50% Customer Service Outsourcing20% Business Consulting20% Call Center Services +1 service10% Sales OutsourcingCustomer Service Outsourcing company Phonetica is in Paderno Dugnano, Italy. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Milano, Italy
Services provided
38% Customer Service Outsourcing37% Call Center Services25% Back Office OutsourcingEstablished in 2016, Covisian is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
72% Customer Service Outsourcing28% Call Center ServicesConcerto - Contact Center is a Customer Service Outsourcing company. The company is headquartered in Roma, Italy. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
50% Customer Service Outsourcing50% Call Center ServicesMeta srl is an answering service and Customer Service Outsourcing company established in 2009. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Roma, Italy
Services provided
61% Customer Service Outsourcing39% Call Center ServicesRBS - Retail Banking Services is a Customer Service Outsourcing company founded in 1994. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Lucca, Italy
Services provided
10% Customer Service Outsourcing10% Branding10% Call Center Services +25 services10% Custom Software Development10% E-Commerce Development10% Ecommerce Marketing10% Mobile App Development10% Web Development1% CRM Consulting and SI1% Content Marketing1% Conversion Optimization1% Digital Strategy1% Direct Marketing1% Email Marketing1% Graphic Design1% IT Strategy Consulting1% Logo1% Market Research1% Marketing Strategy1% Mobile & App Marketing1% Other Application Development1% Other Marketing1% Pay Per Click1% Robotics Process Automation1% Search Engine Optimization1% Social Media Marketing1% UX/UI Design1% Web DesignGraffio is a small branding agency. Established in 2003, the team provides Branding and Custom Software Development.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
50% Customer Service Outsourcing50% Call Center ServicesG&G Idee e Soluzioni is an answering service and Customer Service Outsourcing company. Founded in 2010, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
40% Customer Service Outsourcing36% Call Center Services24% Back Office OutsourcingEURO-TEL S.p.A. Is a Torino, Italy-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
40% Customer Service Outsourcing60% Call Center ServicesTelesì is a call center company founded in 1998. The company offers Call Center Services and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
38% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +1 service13% Sales OutsourcingONE the srl is a Customer Service Outsourcing company. They are headquartered in Torino, Italy, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Formello, Italy
Services provided
44% Customer Service Outsourcing30% Business Consulting14% Sales Outsourcing +1 service12% Call Center ServicesCustomer Service Outsourcing company S2C Sapience to Change is based in Formello, Italy. They offer Customer Service Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
44% Customer Service Outsourcing30% Direct Marketing14% Call Center Services +1 service12% Sales OutsourcingRephouse s.r.l., a Customer Service Outsourcing company, is in Roma, Italy. Launched in 2006, the team provides Customer Service Outsourcing and Direct Marketing.
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingEvo Net - Call Center is a call center service located in Roma, Italy. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Torino, Italy
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingINDACO, a Back Office Outsourcing company, was launched in 1982. The team specializes in Back Office Outsourcing and Call Center Services and is headquartered in Torino, Italy.
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UndisclosedUndisclosed2 - 9Torino, Italy
Services provided
28% Customer Service Outsourcing48% Back Office Outsourcing24% Call Center ServicesSky 2001 is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Customer Service Outsourcing and is based in Torino, Italy.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% HR Consulting20% Sales OutsourcingFounded in 1982, Tiempo Nord is a midsize Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Blockchain +5 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)10% Financial Advising & Planning10% Financial Consulting10% Insurance Services & BrokersArmundia Group is a Back Office Outsourcing company. The midsize Roma, Italy-based team offers Back Office Outsourcing and Customer Service Outsourcing. The firm was established in 2007.
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UndisclosedUndisclosed2 - 9Torino, Italy
Services provided
24% Customer Service Outsourcing20% Market Research20% Web Development +3 services16% Call Center Services10% Back Office Outsourcing10% Social Media MarketingCallwave is a Customer Service Outsourcing company. The small Torino, Italy-based team specializes in Customer Service Outsourcing and Market Research. The company was established in 2003.
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UndisclosedUndisclosed10 - 49Roma, Italy
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +1 service20% Sales Outsourcing1 of 1 BPO Evolution is a call center. They are in Roma, Italy and have small team. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Roma, Italy
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing30% Market Research +1 service24% Call Center ServicesBack Office Outsourcing company Numero Blu Servizi S.p.A. Is in Roma, Italy. Founded in 1993, the team provides Back Office Outsourcing and Market Research.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
20% Customer Service Outsourcing60% Translation20% TranscriptionFounded in 1985, SIMULTANEA is a Translation company. The firm specializes in Translation and Transcription.
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UndisclosedUndisclosed50 - 249Milano, Italy
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)20% HR Consulting +2 services10% Back Office Outsourcing10% Call Center Services2B1 GROUP SRL is a Finance & Accounting Outsourcing (FAO) company. Launched in 2006, the team specializes in Finance & Accounting Outsourcing (FAO) and HR Consulting.
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$5,000+$100 - $149 / hr10 - 49Moncalieri, Italy
Services provided
10% Customer Service Outsourcing10% Advertising10% Affiliate Marketing +7 services10% Digital Strategy10% Email Marketing10% Marketing Strategy10% Mobile & App Marketing10% SMS Marketing10% Search Engine Optimization10% Social Media MarketingItalia Mobile, an Advertising company, was launched in 2011. The small team offers Advertising and Marketing Strategy.
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UndisclosedUndisclosed10,000+Pescara, Italy
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Pescara, Italy
Via Conte di Ruvo 74, 65127 Pescara (PE)
Pescara, Italy 65127501 - 750
+39 085 9960082
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$1,000+< $25 / hr10,000+Corsico, Italy
Services provided
20% Customer Service Outsourcing50% Call Center Services10% Business Consulting +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingEstablished in 1989, COMDATA Group is a large call center in Corsico, Italy and Istanbul, TĂĽrkiye. Their team provides Call Center Services and Customer Service Outsourcing.
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List of the Top 1 Italy Customer Support Companies
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+$100 - $149 / hr10 - 49Fornovo San Giovanni, Italy
Ability to deliver
7.7/40.00/20 Reviews2.5/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Paderno Dugnano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Milano, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Customer Service Outsourcing62% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
72% Customer Service Outsourcing28% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
61% Customer Service Outsourcing39% Other -
$1,000+$50 - $99 / hr2 - 9Lucca, Italy
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
38% Customer Service Outsourcing62% Other -
UndisclosedUndisclosed10 - 49Formello, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing56% Other -
UndisclosedUndisclosed10 - 49Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
44% Customer Service Outsourcing56% Other -
UndisclosedUndisclosed50 - 249Roma, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Torino, Italy
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other
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