AI Development for Communication Solutions Provider
- AI Development
- Confidential
- Aug. 2023 - Dec. 2024
"The AI expertise of the ZONE3000 team was very notable!"
- Telecommunications
- Tallinn, Estonia
- 11-50 Employees
- Online Review
- Verified
ZONE3000 developed a call optimization system for a cloud-based communication solutions provider. The team implemented advanced AI and ML algorithms to optimize routing and calls for the client's call center.
Thanks to ZONE3000's efforts, the client's call center service efficiency improved by 70%, and first-call resolution rates increased by 85%. The team provided a scalable and flexible solution that allowed the client to expand. Moreover, the team was always available to answer questions and concerns.