Ziffity is an eCommerce agency that helps B2C and B2B brands build, transform, grow, and innovate their online presence by providing best-in-class digital solutions.
Headquartered in Plano, Texas, with an APAC presence in Singapore, we serve enterprise brands in the USA, UK, Singapore, Malaysia, and Indonesia.
As an Adobe Gold Solution Partner (Specialized), Shopify Plus Partner, Shopware Platinum Partner, and BigCommerce Partner, we provide end-to-end eCommerce services for enterprise brands. Our partnerships with leading SaaS and PaaS platforms enable us to gather first-hand knowledge and follow best practices, ensuring quality deliverables. Our certified eCommerce developers stay ahead of the latest innovations across commerce platforms and have the expertise to leverage them to their fullest potential. For B2B and B2C brands choosing SaaS, we provide development, migration, integration, and managed services across enterprise commerce ecosystems.
With hands-on experience in complementary technologies like cloud, analytics, artificial intelligence and GenAI, we help brands deliver personalized customer experiences, scale adaptively, automate workflows, mitigate risks, revive projects, and optimize operational costs and ROI.
With 11+ years of market experience across the USA, UK, and APAC, we have successfully delivered digital solutions for B2B and B2C industries, including automotive, food, healthcare, fashion, beauty, publishing, electrical distribution, engineering, and more.
Among our managed services and project rescue offerings, we help brands go to market faster, modernize existing technology ecosystems, and optimize performance.
As official partners of market-leading SaaS and PaaS platforms, and with a team of 65+ certified developers, we have a deep understanding of development best practices and the edge of leveraging native features of eCommerce systems to the fullest.
Ziffity Solutions offers competitive pricing, fitting various budgets, as noted by clients. Project costs include $118,000 for two websites, with engagements typically involving 2-15 team members. Clients appreciate their value for cost and effective project management despite occasional budget overruns.
Some clients mentioned resource constraints and scheduling challenges, particularly due to time zone differences or limited availability of resources, which occasionally impacted project timelines.
Professionalism and Responsiveness
Clients appreciated Ziffity's professional demeanor and responsiveness, noting their ability to handle issues promptly and maintain a high level of customer service throughout engagements.
Impressive Problem-Solving Abilities
Several reviews noted Ziffity's ability to quickly develop and implement solutions to unique and complex challenges, making them a reliable partner for businesses with specific customization needs.
Effective Communication with Clients
Ziffity Solutions maintained clear communication with clients through various channels, ensuring transparency and collaboration throughout project lifecycles. This was appreciated by many clients, fostering strong partnerships.
Cost-Effective and Transparent Pricing
Ziffity's pricing was consistently noted as fair and transparent, aligning well with client budgets and expectations. This transparency contributed to positive client experiences.
Improvements in Site Performance
Ziffity Solutions successfully improved site performance metrics such as speed, SEO scores, and user experience, leading to enhanced client satisfaction and business outcomes.
"Their diligence, attention to detail, and dedication to thoroughness surpassed our previous service provider."
Feb 12, 2024
Information Systems Team Member, Wendover Art Group
Anonymous
Manufacturing
Largo, Florida
201-500 Employees
Online Review
Ziffity Solutions conducted a full technical audit of an art manufacturer's app, servers, SEO, and UI/UX design. They also managed the client's backlogs, fixed identified issues, and implemented new features.
Ziffity Solutions has helped the client release nine versions of their solutions and is currently working on the tenth. As a result, they enabled the client to enhance their admin capabilities, expand their product offerings, grow their customer base, and extend their virtual footprint.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Information Systems Team Member of Wendover Art Group.
Describe what your company does in a single sentence.
We are the Information Systems Team at Wendover Art Group, supporting the creation of the highest quality art while delivering superior value to our customers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ziffity Solutions to accomplish?
We were looking to transition to a new eCommerce Services Partner at the conclusion of 2022.
SOLUTION
How did you find Ziffity Solutions?
Online Search
Why did you select Ziffity Solutions over others?
Great culture fit
How many teammates from Ziffity Solutions were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ziffity Solutions provided a full technical audit of the application and servers, UI/UX, and SEO and then proceeded with ongoing managed services including backlog prioritization, fixing identified issues, and implementing new features.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have released nine versions of our solution over the past year and are shaping our tenth, enabling us to enhance our admin capabilities, expand our product offerings, support targeted marketing and sales opportunities, highlight our corporate culture, grow our customer base, provide additional channels for ordering, offer advanced searching and navigation, extend our virtual footprint, introduce new product capabilities, and upgrade our analytics.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We collaborate via email and Zoom and manage our efforts via Confluence and JIRA. Their diligence, attention to detail, and dedication to thoroughness surpassed our previous service provider. Business reviews of fixes and features have become a simple process thanks to the care taken during code reviews and regression testing.
What was your primary form of communication with Ziffity Solutions?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The Team has been a joy to work with from day one! Ziffity Solutions is a highly knowledgeable Magento partner and exceeds expectations from a relationship-building perspective. Their flexibility in support and scheduling across time zones is seamless, and the visit to our US Headquarters by our Chennai Account Manager was a true pleasure and physically demonstrated the commitment we have come to expect.
Are there any areas for improvement or something Ziffity Solutions could have done differently?
We do not have any complaints about the Ziffity team so far.
RATINGS
5.0
"Because of the partnership we have developed with Ziffity and the results they have delivered, we feel very confident expanding the engagement with their team."
Quality
5.0
Service & Deliverables
"Ziffity Solutions provided a full technical audit of the application and servers, UI/UX, and SEO and then proceeded with ongoing managed services including backlog prioritization, fixing identified issues, and implementing new features."
Schedule
5.0
On time / deadlines
"They were able to seamlessly take over our managed services from our previous Magento partner."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Definitely consider hiring Ziffity Solutions for your next project.
Magento Upgrade for Model Railroad Supplier
E-Commerce Development
$10,000 to $49,999
Feb. - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The primary issues were planned out and addressed."
Sep 1, 2022
Director of IT, Model Railroad Supplier
Anonymous
Verified
Other industries
Milwaukee, Wisconsin
51-200 Employees
Online Review
Verified
Ziffity Solutions helped a model railroad supplier fix a list of significant issues on their website and upgrade it to the latest version of Magento.
Ziffity Solutions successfully identified and addressed the primary issues of the website. Their team followed an organized and transparent project management style, enabling them to finish the project on time and within budget. The client was impressed by the value they got for what they paid for.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Director of IT. We sell train hobby supplies.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ziffity Solutions, and what were your goals?
Recovering from a terrible upgrade to Magento through another vendor, we needed to find someone new to support us and get our site back on track.
SOLUTION
How did you select this vendor and what were the deciding factors?
Magento SME
referrals
cost
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Address a significant list of issues and upgrade to new version of Magento
How many people from the vendor's team worked with you, and what were their positions?
1 PM
3 Developers
2 QA
1 Architect
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
on time and under budget. The primary issues were planned out and addressed.
Describe their project management style, including communication tools and timeliness.
Planful and transparent.
What did you find most impressive or unique about this company?
Bang for the buck
Are there any areas for improvement or something they could have done differently?
Selfishly, hire more resources so they are quicker to provide resources for the work we dream-up.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Magento Development for Farm & Ranch Cooperative
E-Commerce DevelopmentUX/UI DesignWeb Development
Confidential
Jan. 2021 - July 2022
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"They were reliable and communicated well. They were able to solve multiple complex issues."
Aug 2, 2022
E-Commerce Manager, Grange Cooperative Supply
Brett Garrett
Retail
Medford, Oregon
201-500 Employees
Online Review
Ziffity Solutions helped migrate a farm and ranch cooperative's legacy website to Magento Community and assisted with the launch. They continue to provide development support and maintenance.
Ziffity Solutions successfully transitioned the client to their new platform, which now has better functionality and appearance. They have a collaborative team that were able to solve complex issues. Despite their occasional uncertainty with their timelines, the vendor has done a great job so far.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a farm and ranch cooperative, selling in farm, ranch, garden, pet, hardware, home, and clothing categories. I am the eCommerce manager.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ziffity Solutions, and what were your goals?
We migrated from an outdated website to Magento Community. Ziffity helped us get the Magento site ready and helped facilitate the actual transition. After launch, we continued to engage Ziffity for development work on the Magento site, helping fix issues and make improvements.
SOLUTION
How did you select this vendor and what were the deciding factors?
Ziffity took time to meet with us and go over their services and pricing. We felt they could meet our needs and their rates were competitive.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Using Jira Software, Ziffity coordinated tasks with us and created sprints to set time-based goals for launching the site and then solving issues.
How many people from the vendor's team worked with you, and what were their positions?
There was a team of rotating developers. I believe throughout the course of our time with Ziffity, we interacted with approximately 10 developers. We also dealt with the account manager.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Ziffity helped us to successfully transition to the new website. They also assisted with quite a few solutions to problems found after migrating to the new site. They made multiple requested improvements to site functionality and appearance.
Describe their project management style, including communication tools and timeliness.
Using Jira, we collaborated on task updates and information. We also had weekly calls.
What did you find most impressive or unique about this company?
They were reliable and communicated well. They were able to solve multiple complex issues.
Are there any areas for improvement or something they could have done differently?
There were times we questioned the number of hours reported to complete certain tasks we felt did not need that much time. If indeed that many hours were spent on some of the tasks, we felt there might be some time management issues. On a few tasks, they called them completed when we did not feel they were complete. When we pressed for a more satisfactory explanation, they took us through what they did, but it still didn't always solve the problem. Also, we had to tell them 3 times that we were ending the contract. The account manager did not communicate to the developers, and they kept working. We went ahead and paid them for 1 extra month.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Web Dev & Maintenance for Metal Components Manufacturer
Web DesignWeb Development
$50,000 to $199,999
Jan. 2018 - Jan. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their excellent organizational standards."
Feb 7, 2022
Digital Journey Strategist, Metal Components Manufacturer
George Contorinis
Verified
Manufacturing
Los Angeles, California
501-1,000 Employees
Online Review
Verified
A metal components manufacturer hired Ziffity Solutions to maintain and fix existing issues within their site. This involved implementing a new Magento 2 framework as well as new functionalities into the site.
Ziffity Solutions was successful in maintaining the site and replacing its framework, ensuring the project's success. The team used project boards and a ticketing tool to stay on track and efficiently address issues. Their strong Magento capabilities stood out, as did their effective processes.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Manufacturer of metal components. My position is Marketing and web development
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ziffity Solutions, and what were your goals?
We hired Ziffity to fix our broken site, which required implementation of Magento 2 e-commerce from scratch and then maintain and upgrade functionality.
SOLUTION
How did you select this vendor and what were the deciding factors?
They solicited their services at a time we were in need.Deciding factors were price and organizational capabilities.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Create new instance of Magento 2. tie to Wordpress front-end, add feature capabilities, maintain security, fix bugs.
How many people from the vendor's team worked with you, and what were their positions?
5-10. various IT positions
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
They were able to replace our website framework quickly and did a great job maintaining it.
Describe their project management style, including communication tools and timeliness.
They use project boards and ticketing to track bugs. we had weekly check ins with status updates of tasks. We were impressed with their excellent organizational standards.
What did you find most impressive or unique about this company?
Strong Magento team backed by mature processes to manage eCom projects effectively. Highly recommend them.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Not much more I could ask for. Great Price, great service"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"Very reasonable"
Willing to Refer
5.0
NPS
"Already have
Web Design for Furniture Company
Web Design
$10,000 to $49,999
May 2020 - Mar. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our collaboration was productive all throughout."
Mar 30, 2021
CEO, Furniture Company
Joshua Hudson
Verified
Other industries
Sanford, Florida
201-500 Employees
Online Review
Verified
A furniture company tasked Ziffity Solutions LLC with designing a brand new website for their business. However, the platform needed to retain information that their previous website already had.
The project was successful. Ziffity Solutions LLC ensured the launch of the client's revamped site according to their needs. The external team was courteous and responsive throughout their partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of a furniture business in Florida. We have approx 200 employees across 17 stores.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ziffity Solutions LLC?
We were integrating a new site and we hired Ziffity to help with the new site.
What were your goals for this project?
Ensuring our new site has the same current information as the old, such as a web slider on the home page showcasing our current promotion.
SOLUTION
How did you select Ziffity Solutions LLC?
We did some research on the internet and Ziffity appeared to be the best qualified for the project.
Describe the project in detail.
The project was to ensure our new website matched our old website.
What was the team composition?
They assigned us a project manager and we communicated needs.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They worked with us to ensure the launch of our new site.
How effective was the workflow between your team and theirs?
Our collaboration was productive all throughout.
What did you find most impressive about this company?
Their team members were courteous and responsive.
Are there any areas for improvement?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-15 of
15 Reviews
Locations (3)
101 E. Park Blvd, Suite 600Plano, TX,
United States75074
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