Zero Negative

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Sparrow

Describe what your company does in a single sentence.

Sparrow is a financial technology company guiding the overlooked and underserved to financial freedom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zero Negative to accomplish?

• Website Development

SOLUTION

How did you find Zero Negative?

Online Search

Why did you select Zero Negative over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Zero Negative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zero Negative built a custom, extremely unique, quality-focused website for our company. As you would expect from a professional and collaborative design studio, the project went through multiple phases.

1. You will start with a very hands-on approach where Zero Negative will spend considerable time getting to know your brand, vision, and target audience, getting to the depth of the company.
2. Then we transitioned to illustrations, UI design, mockups, and creative concepts. Zero Negative's expertise and creativity really makes this process quite enjoyable getting to see how they bring your vision to life.
3. UX prototyping & design alignment are the third step before development work begins.
4. Zero Negative then make the design a reality, and handles all of the testing for performance and reliability.
5. The final step is deployment and optimization. The team was extremely collaborative throughout the entire process, very open to adjustments along the way, and delivered a beautiful final product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An extremely unique, high-quality website that will definitely stand out in the target market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project is detailed out at the very beginning, and Zero Negative was always great about delivering on-time and responding to queries along the way.

What was your primary form of communication with Zero Negative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It's nearly impossible to find companies like Zero Negative anymore where passion, quality, and a drive to be unique in the marketplace is at the heart of the company. Most design studios are bland and impersonal, and will work with anyone to continue to churn out websites in a factory type approach. Their teammates are true unicorns in the field of design and development; we instantly knew it was the right fit.

Are there any areas for improvement or something Zero Negative could have done differently?

None, I hope Zero Negative continues to stay exactly who they are.

BACKGROUND

Please describe your company and position.

I am a department head

Describe what your company does in a single sentence.

We're a leading international soil carbon marketplace powered by AI and remote sensing technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zero Negative to accomplish?

• Build a website

SOLUTION

How did you find Zero Negative?

Online Search

Why did you select Zero Negative over others?

• High ratings
• Good value for cost
• Design focus

How many teammates from Zero Negative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A Fully Custom Website Design built from scratch, crafted by ZN expert design team and UI/UX specialists.

1. Beautiful, modern site design with interactivity tailored to the target audience(s)
2. 5-8 unique page types/layouts (Homepage/landing, Projects, About, etc)
3. Up to 15 pages of placed content (all copy & content provided by the Client)
4. Intake forms, integration with 1 CRM of the Client’s choice
5. Responsive site (for mobile and tablet compatibility)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New, website high-performing website to educate and drive sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their web designer and developer demonstrated excellent project management throughout the process. If they needed more time for anything, they communicated cleary.

What was your primary form of communication with Zero Negative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Design skills! All of the mockups they sent were great. Also, how clean the backend is. Easy to edit and update things for a non-programmer.

Are there any areas for improvement or something Zero Negative could have done differently?

I was very happy with how everything turned out, especially with the value they delivered.

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Officer of an AI startup focused on healthcare.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zero Negative?

We engaged Zero Negative to provide UI/UX design for our mobile app and create a website for our company.

SOLUTION

How did you select this vendor?

We interviewed several providers and Zero Negative stood out as the best aligned with our vision. They also had a great website which gave us confidence they could build us a great website.

Describe the project in detail and walk through the stages of the project.

Zero Negative completed a project for me that involved designing my company's website and mobile app UI. The project went through several stages.

Discovery and Research: At the start of the project, Zero Negative took the time to understand my company's goals, target audience, and any specific features or functionalities that we wanted on our website and mobile app.

They also worked to understand our brand identity to create a design that was consistent with our brand. Wireframing and Prototyping: After gathering the necessary information, Zero Negative created a basic wireframe or prototype of the website and app layout. This was essentially a rough sketch of how the pages or screens would be arranged and how each element would function.

Design: Once the wireframe was approved, Zero Negative moved on to the design stage. They created a visual representation of our website and mobile app that accurately reflected our brand identity. This included selecting color schemes, typography, and graphics.

Development: After finalizing the design, Zero Negative began the development process. They turned the design into a fully functional website and mobile app, which involved coding, testing, and integrating any additional features or functionalities that we required.

Testing and Launch: Before the website and app were launched, Zero Negative conducted extensive testing to ensure that everything was working as it should. Once testing was complete and any necessary adjustments were made, the final product was launched.

Throughout the project, Zero Negative communicated regularly with me to ensure that the project was progressing according to my expectations and to gather any feedback that I had. Overall, I was very satisfied with their work and would highly recommend them to others looking for web design or mobile app UI services.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily worked directly with the founder and CEO of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the deliverables we received.

How effective was the workflow between your team and theirs?

The workflow was great.

What did you find most impressive or unique about this company?

The flair for design and outside-the-box thinking.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the CEO/Founder of a mobility device startup. Nuvio is developing a line of mobility devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zero Negative, and what were your goals?

As a startup looking to launch a branded product to market, we engaged ZN to support efforts in branding and web development of our e-commerce site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers and shortlisted 3 or 4. After Q&A over email and a few introductory meetings, we chose ZN due to their combination of skills, fair pricing, and passion for working with startups to bring something to life.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick-off meeting, mock ups and wire frames, a few iterations before full on design and development. We actually had the delays on our end but the process was smooth and a real sprint with the ZN once all our ducks were in a row.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was a main point of contact throughout the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers and partners are blown away by the design.

Describe their project management style, including communication tools and timeliness.

We regularly met with their project manager who communicated with the rest of the team.

What did you find most impressive or unique about this company?

Their team was patient and clearly used to working with startups - happy to give insights, work through extended timelines and passionate about helping something get off the ground.

Are there any areas for improvement or something they could have done differently?

At times communication could have been better, some minor miscues with deliverables that extended efforts but I'm confident would be identified and simple fixes if we worked on another similar project.

BACKGROUND

Please describe your company and your position there.

I am an executive of a Creator Management and Marketing company. We work 1-on-1 with some of the largest creators on the internet to help them growth their followings and execute large scale sponsorships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zero Negative?

We hired Zero Negative to do a complete overhaul of our branding. They redesigned our logo and completely redesigned our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked around on the web and then interviewed a number of providers. Zero Negative was by far the most professional and best qualified to handle our work.

Describe the project in detail and walk through the stages of the project.

The project was subdivided into a logo redesign and a website redesign. For each redesign, there were a series of information gathering calls where Zero Negative asked us about our company background and our objectives in having this work done. Following that, they took a week or two to construct drafts of the redesign - which then offered feedback on. Once the design was fully to our liking. They prepared the final version.

How many resources from the vendor's team worked with you, and what were their positions?

2 people from Zero Negative directly interacted with us. Max, the President and Founder, and Rosalie, Product Development Specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have a lot of qualitative data from clients: they all tell us how cool our logo and website are. This is especially important for us given that we are in a creative field.

How effective was the workflow between your team and theirs?

Super effective. The Zero Negative team was very proactive and responsive to comments and feedback.

What did you find most impressive or unique about this company?

They cared about coming up with something unique that suited our situation. They're a small enough team that we felt like they actually understood our situation.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the Business Development Director at a small architecture firm specializing in cultural institutions and higher education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zero Negative, and what were your goals?

We hired Zero Negative to revamp our website after it had been untouched for over a decade. They redesigned the site utilizing all of the information we had already put into our previous website so very low lift on our end! We used the same web host as well so very easy to switch over managing day-to-day.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were flexible in scope and pricing and also very willing to think creatively in their design!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting where we review our currently pain points and needs going forward. We also shared our design aesthetic and vision. They returned to us mock ups of several design layout to choose from. Once we selected a direction, they continued mocking up the rest of the site, consistently asking for our feedback and approval along the way to ensure they were never veering in the wrong direction.

How many people from the vendor's team worked with you, and what were their positions?

Two members - the Founder and Owner and Lead Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our updated design not only fits our brand better, but is easier to navigate and better educates visitors to our firm and our portfolio.

Describe their project management style, including communication tools and timeliness.

Communicated over calls, video calls, and emails! Always flexible and willing to touch base when needed.

What did you find most impressive or unique about this company?

Their flexibility and willingness to work with us toward our desired vision was impressive! The site doesn't look like a cookie-cutter template - it's unique, beautiful, and functional.

Are there any areas for improvement or something they could have done differently?

none!

BACKGROUND

Introduce your business and what you do there.

I own a store selling leather accessories like wrist bands, collars, and belts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zero Negative?

I needed help with developing my website.

SOLUTION

What was the scope of their involvement?

Zero Negative has helped me develop two websites for my company. The first one is a temporary one, and they’re now working on developing the second site, which will be bigger and better. Initially, I provided them with some guidance and content, but they built everything else from scratch, using WordPress and WooCommerce as the main technology platforms. In addition to web development, Zero Negative also helped me set up my Google and Facebook accounts, and they’re helping me with my online advertising using those platforms.

What is the team composition?

I’ve worked with Max (President & Founder) and Rosalie (Product Development Specialist).

How did you come to work with Zero Negative?

Max found me. He came to my city and happened to buy a wristband from me. Later, he contacted me and told me that he liked my products. When we were talking, I discovered that he could develop my website, and I was already thinking about it, so we started working together.

How much have you invested with them?

I’ve spent around $70,000–$75,000 CAD (approximately $54,000–$58,000 USD).

What is the status of this engagement?

We started working together around May 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Zero Negative’s work, I’m now seeing more orders and sales coming through my temporary website, so I’m sure that the new one will work great because it will be even better.

How did Zero Negative perform from a project management standpoint?

Zero Negative’s performance has been very good. Their work is always delivered on time, and every delay has been on my side. Additionally, their team is very professional, and they answer my questions and provide information very promptly.

Max is a very good listener, and we have a great connection. Whenever I tell them my ideas, he comes back with a deliverable and gets it right on the first try all the time. We communicate via Zoom, FaceTime, and Messenger.

What did you find most impressive about them?

The connection between Zero Negative and me is impressive; they always get what I want. I’ve never had to iterate on their work repeatedly nor keep explaining myself. Whenever I tell them I want something, they give me various options and suggestions, and they deliver perfect work most of the time.

Are there any areas they could improve?

No. Everything has been perfect, and I’m very happy with them.

Do you have any advice for potential customers?

Tell them exactly what you want, and they will find a way to do it.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of my wellness brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zero Negative, and what were your goals?

I created most of the website by myself, but since the beginning I had problems with orders not coming through in my email when a customer started an order or reserve for a service without immediately paying. So I was missing customer orders and even reservation = missing sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

He was referred to me from a friend. We met and profile was good, portfolio was impressing and their assurance in giving me satisfaction won me over.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project steps:

• Discovery of existing site functionality, technology, workflow, and existing issues
• Identification of goals & identifying issues
• Execution of fixes and repairs. Scope of Work:
  • Assess and repair the website user flow/on-boarding process
  • Repair of dashboard issues
  • Repair of communications interoperability/triggers
  • Repair of outgoing mail flow/SMTP
  • Repair of DNS records & mail policy
• Technologies used: WordPress/PHP

How many people from the vendor's team worked with you, and what were their positions?

The founder himself took the time to fix my issue.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I now receive 100% of my email, which is vital for my start-up right now. I'm also relieved of the stress of having to check everyday into the Wordpress website, which means I can focus on other important task like bettering my offer and taking care of my customer properly.

Describe their project management style, including communication tools and timeliness.

It was a quick meeting and they fixed my issue right away, since it was not a long term project.

What did you find most impressive or unique about this company?

I appreciated being able to sit by them and felt included in the process even with limited knowledge. They also offered a couple of solution to my problem, taking the time to explain each of them and there impact short-term and long-term.

Are there any areas for improvement or something they could have done differently?

Not for me, I'm fully satisfied with their services and insurance that they will be there if new problems arise.

BACKGROUND

Please describe your company and your position there.

As Vice President of Communications, I manage the brand position and messaging for a developmental state rare drug development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zero Negative Software, and what were your goals?

Zero Negative created a robust website to replace a placeholder website that was built at the earliest stage of the company. The goal of the website was to effectively portray the innovative essence of the company.

SOLUTION

How did you select Zero Negative Software and what were the deciding factors?

I spoke with multiple web development companies, but Zero Negative was the best match for us. Max listened carefully to our needs and put together a proposal that was both reasonable and exciting. His enthusiasm for the work is apparent, and the end product was perfectly on point.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a new company, we did not even have a logo for our new name. The Zero Negative team developed the brand logo and style guidelines and then moved on the create the website. As a public company on the OTC markets, the site included incorporating stock information widgets from outside sources.

How many people from the vendor's team worked with you, and what were their positions?

Max was my primary contact. He is president and co-founder of Zero Negative.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our new website we saw many favorable responses from our shareholders.

Describe their project management style, including communication tools and timelines.

Max provided a timeline of deliverables and those timelines were met. He kept us up-to-date on the progress and interfaced professionally when client requests were made.

What did you find most impressive or unique about this company?

As a marketing veteran, in my experience, it's hard to find agency partners that truly internalize what your company is about and can come up with flexible options to solve particular business challenges.

Are there any areas for improvement or something they could have done differently?

None. Zero Negative Software delivered a beautiful product on time and on budget.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zero Negative Software?

I needed to adjust and add some features in the POS system that I use for the restaurant.

SOLUTION

What was the scope of their involvement?

Zero Negative Software did coding. They did work that wasn’t included in the subscription that I had with the software because I needed something extra.

What is the team composition?

I worked directly with Max (President & Co-Founder).

How did you come to work with Zero Negative Software?

I found them online after doing some research on firms that work with iOS apps. Zero Negative Software is located here in Boston, which was ideal.

How much have you invested with them?

We spent about $11,000.

What is the status of this engagement?

We worked together from January–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Max was very nice. He sat down and listened for a long time to make sure that he understood my business. He was smart and he asked the right questions, delivering exactly what I needed.

How did Zero Negative Software perform from a project management standpoint?

They performed very well. I didn’t have any issues because it all went smoothly. The timeframe was very short.

What did you find most impressive about them?

If I needed to meet with Max, it would only take a couple of days to set that up. We would then meet in Boston and sit down together for a couple of hours. He didn’t rush me, and I never felt like he wasn’t paying attention.

Are there any areas they could improve?

No, I have no suggestions.

Do you have any advice for potential customers?

For a project of my size, they were the perfect team.