Custom Software Development
$200,000 to $999,999
Jan. 2014 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It has streamlined our internal processes, resulting in a lower headcount."

Mar 16, 2020

Director, Whitebox Pte Ltd

Isaac Shahn Sambasivan

Other industries
Singapore
11-50 Employees
Online Review
Verified

Zencode Technologies provided site design, architecture, and interface support for a tracking system.

Zencode Technologies helped modernize internal processes and drive up customer usage. Their team was knowledgeable and a pleasure to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Whitebox provides logistics services to retail distribution and e-commerce businesses in Singapore. Whitebox primarily markets these services to businesses including clothing and furniture retailers, and has optimized its fulfillment model and processes accordingly.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zencode Technologies?

We hire Zencode to build our proprietary front end system for customers to log in, place various orders, and to integrate with multiple shopping carts and marketplaces to streamline their ordering process, and to provide real time integrations for orders, inventory quantities and tracking.

What were your goals for this project?

To build a user friendly, mobile responsive site.

SOLUTION

How did you select this vendor?

We found them through an online search

Describe the project and the services they provided in detail.

They advise us on site design, process design, site architecture and interface.

What was the team composition?

They have a team head which we communicate with, a Development Manager and 2 programmers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It has streamlined our internal processes, resulting in a lower headcount. It has resulted in more customers, especially e-commerce based businesses.

How was project management arranged and how effective was it?

Not sure how to answer this

What did you find most impressive about this company?

Knowledgeable, capable and humble team. Pleasure to work with. We still continue to work with them

Are there any areas for improvement?

We are looking to document all the development work, especially bug fixes, and minor upgrades and enhancements.

RATINGS

4.5

Zencode Technologies

SaaS Product Development + Enterprise Software Dev

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