Zalgo Infotech PVT LTD

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Expert Heavy Equipment Inc., a Texas-based, female Marine Corps veteran-owned company specializing in selling quality used construction equipment with a focus on due diligence, transparent pricing, and exceptional customer service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zalgo Infotech PVT LTD?

We needed web support.

SOLUTION

What was the scope of their involvement?

Zalgo Infotech PVT LTD has created and maintained our website.

What is the team composition?

We’ve worked with one teammate from Zalgo Infotech PVT LTD.

How did you come to work with Zalgo Infotech PVT LTD?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working together in May 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen improvements in our website’s performance.

How did Zalgo Infotech PVT LTD perform from a project management standpoint?

They deliver on time. We communicate via email and messaging apps.

What did you find most impressive about them?

We’re impressed with their turnaround time and availability.

Are there any areas they could improve?

There’s nothing we can come up with.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of BioAge Inc. We provide microalgae wellness formulas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zalgo Infotech PVT LTD to accomplish for BIOAGE Inc.?

We needed help implementing and maintaining various websites and their plugins for merchant accounts like Intuit and PayPal. We also needed expertise in WooCommerce and WordPress and 24-hour support.

SOLUTION

What was the scope of their involvement?

Zalgo Infotech PVT LTD has implemented all design changes on WordPress and WooCommerce for two companies in the US and Canada. The team has also implemented custom codes for carts and checkouts on the sites and created a testing duplicate environment for both sites. Zalgo Infotech PVT LTD remains available 24/7 to support any emergency requirements.

Moreover, the team has conducted weekly plugin installations and live testing. Zalgo Infotech PVT LTD has also implemented and developed our SEO to great visibility for BioAge on search engines. The team has started a chatbot for our customer services.

What is the team composition?

We work with 2–5 teammates from Zalgo Infotech PVT LTD.

How did you come to work with Zalgo Infotech PVT LTD?

We found them through an online search. We chose them over other options because of their technical experience.

What is the status of this engagement?

We started working with them in January 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our site has been live 100% since 2018, with issues resolved quickly. The SEO setups have resulted in our site's top visibility on Google and other search engines. We've achieved 100% uptime and top ranking on Google for several keywords and our company website. We've also seen a 10% increase in website traffic, which is huge.

How did Zalgo Infotech PVT LTD perform from a project management standpoint?

Zalgo Infotech PVT LTD delivers on time with great communication and understanding of all urgencies. The main task is and remains maintenance and uptime 24/7. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Zalgo Infotech PVT LTD's great communication, suggestions for improvements, and 24/7 support are impressive.

Are there any areas they could improve?

The team is skilled at WooCommerce code and knowledgeable about all plugins. Again, they're dedicated to the 24/7 uptime of our sites.

BACKGROUND

Introduce your business and what you do there.

I'm the president of a finance training company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zalgo Infotech PVT LTD to accomplish for your business?

We needed help fixing parts of our website, updating CSS, and troubleshooting.

SOLUTION

What was the scope of their involvement?

Bhupendra and Zalgo Infotech PVT LTD has been fixing all parts of our website.

What is the team composition?

We've been working with Bhupendra.

How did you come to work with Zalgo Infotech PVT LTD?

We found them on Upwork. We chose them because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working together in January 2019, and the engagement ended in April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Zalgo Infotech PVT LTD has improved our website's design and delivered exactly what we asked for.

How did Zalgo Infotech PVT LTD perform from a project management standpoint?

They always deliver on time. Our primary forms of communication are virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Bhupendra has been a wonderful help. He handles our requests quickly and professionally.

Are there any areas they could improve?

The form for this review is too long.