XOOR Inc.

BACKGROUND

Introduce your business and what you do there.

I am the lead UI/UX designer at a software analytics company. We are based in Israel with additional offices in San Francisco and New York. Our product helps developers fix bugs and handle production events in real time.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR?

We wanted an attentive and open-minded development partner with the appropriate capabilities to quickly revamp our website. Additionally, we were looking for an agency that spoke our same language.

SOLUTION

What was the scope of their involvement?

XOOR helped us update our website and WordPress blog using CCS, HTML, and JavaScript and integrated necessary Zendesk software. The team also designed and produced animated content, additional plug-ins, and they continue to maintain our support center.

What is the team composition?

I mainly worked with the founder, a full-stack developer for the blog, and a developer for the website.

How did you come to work with XOOR?

Our company had worked with XOOR’s founder in the past. We were happy with their delivered quality and price, so we didn’t look elsewhere.

What is the status of this engagement?

We started working together in 2016 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers reacted positively and we saw an increase in engagement on our mobile site. XOOR is responsible for replacing our unresponsive screens with fully functioning interfaces. The team patiently explained how each element worked and consistently provided valuable feedback and suggestions.

How did XOOR perform from a project management standpoint?

We handled general communication via Slack and took care of technical issues through GitHub. The workflow was governed by scheduled timeframes for each task. They were accommodating of our needs and requirements throughout the project.

What did you find most impressive about them?

As a startup, their team was exactly what we needed for this project. XOOR is quick to resolve issues, available for questions, and genuinely care about the work they do for us.

Are there any areas they could improve?

The time difference can be hard to manage.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a branding and design firm. We do both branding and digital product design. We also do development once we have everything designed.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR?

We needed help with multiple web developments for our firm.

SOLUTION

What was the scope of their involvement?

Recently, we worked on a web app project which is a transaction management platform for real estate agents. There are a lot of documents and scheduling with any real estate transaction, and we are creating an app similar to Dropbox for real estate agents and clients. It’s a hub where they can have their information, scheduling, and documents that need signatures. XOOR is building both the frontend and backend. On the frontend, they’re using React. On the backend, they’re using Node.js accompanied by a MongoDB and Amazon Web Services.

We’ve done multiple projects with them, which are normally web-based solutions using WordPress, React Native, and a number of other technologies. We are doing a React Native mobile app with them currently, which will be iOS and Android.

What is the team composition?

We work with three developers.

How did you come to work with XOOR?

They were recommended to us by someone I know at a similar company. I looked at about four other development companies. They’re a good fit because their CTO has a very strong background in building robust tech platforms. I knew I could trust him. He speaks intelligently about technologies. Also, it’s nice having someone who is close to my time zone and is affordably priced. They’re always flexible whenever we need someone.

How much have you invested in them?

We invested over $20,000, which will probably increase.

What is the status of this engagement?

We began working with them in October 2017 and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The code has come back very clean. There haven’t been any major bugs or hurdles. Their work and animations are very close to the design we delivered to them. We have happy clients. We haven’t had any hiccups or compromises along the way. It’s been pretty straightforward with what was agreed upon in the initial contract.

How did XOOR perform from a project management standpoint?

We share a Slack channel which allows for ongoing communication. Whenever we work with them on a project, a developer and a project manager make sure deadlines are met, the assets are gathered, and communication is flowing. Their communication is excellent and they’re very responsive.

What did you find most impressive about them?

I’m most impressed with their responsiveness. They’re willing to scope out projects and do upfront work to see if it’s a good fit to work on projects that might come their way.

One of the nice things is that you don’t have to give them a lot of notes once you have handed them a design. They are good at getting it right. Having built a lot of platforms, it can be a frustration that designers run into, but with XOOR, we don’t need to give them too much feedback.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of CodersClan. We make outsourcing software easier through our curated, global network of coders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XOOR?

We engaged XOOR for various programming services. Over the course of our engagement, they’ve worked on tasks that involve Java, Node, and Angular. Our projects tend to feature large databases that have a high level of complexity.

What were your goals for this project?

We hoped that streamlining the development process from every side would manifest in a highly functional app that performed well when in use.

SOLUTION

How did you select this vendor?

I've gotten to know XOOR’s team through our coder platform at CodersClan.

Can you go into detail about the services they provided and the scope of the project?

XOOR has supported our team with numerous facets of development, management, and support service. They help us formulate project scope, and sometimes even design of all of the deliverables a project requires. After delivering the final products, their end-to-end support includes deployment and corresponding with our customers.

What was the team composition?

We worked with a team of several developers that XOOR assembled.  As our project progressed, we scale the number of resources we work with. Our outsourced team has grown over time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

XOOR has designed, built, and implemented numerous strong deliverables. The great customer satisfaction these deliverables elicit has led to consistent contract renewals.

How was project management arranged and how effective was it?

We've been coordinating work through JIRA.  XOOR clearly communicates updates and progress to help us meet deadlines without any issues.

What did you find most impressive about this company?

Along with proficient coding skills, XOOR exhibited friendliness, professional conduct, and great communication skills.

Are there any areas where they can improve?

There are none that come to mind.

BACKGROUND

Introduce your business and what you do there.

I'm the director of operations for an app development agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR?

We needed additional development resources for a number of different projects.

SOLUTION

What was the scope of their involvement?

XOOR provides additional development support for apps and websites as needed, depending on what projects we're working on.

What is the team composition?

We work with anywhere from one to six developers at a time, as well as Mauricio (Founder, XOOR).

How did you come to work with XOOR?

I'm not sure how we found them, but I believe our CEO reached out to them. Despite being located in Argentina, their team is great at communicating and easy to work with, so we've decided to continue to work with them on more projects. 

What is the status of this engagement?

We've been working with them since August 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're happy with all of the high-quality work they've done for us thus far. We've received nothing but positive feedback both from our internal team and clients alike. All the projects they've worked on have been very successful.

How did XOOR perform from a project management standpoint?

Despite the fact that he just had a baby, Maurcio has continued to be very responsive throughout the engagement. He and his team are great to work to with all around. They make themselves available to us when we need them regardless of the time difference, and we communicate mostly through Slack and Jira.

What did you find most impressive about them?

They're very accessible—it doesn't even feel like they're all the way in Argentina. We also find their team to be quite nice and approachable overall.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Incredible Code, which was a site that allowed people to find GitHub repositories that had interesting and relevant code in them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR?

I needed web development for this project.

SOLUTION

What was the scope of their involvement?

They built a web backend API which interfaced with GitHub. It pulled information from GitHub and then ranked and rated the content on it, which was pretty complicated. There was a web frontend and clients would come in and sign up. They entered in the type of code they were interested in and the type of repositories, and then it looked at the backend database and gave them suggestions.

They used MongoDB and GitHub API, and the API was JSON and REST. Node.js was the backend, and the frontend was Jade, which is a templating language that we used because it renders in HTML, which search engines really like. They did some SEO work. They also used CSS and HTML.

What is the team composition?

We worked with Mauricio (Founder, XOOR), who is awesome, and there was one other person working on this project.

How did you come to work with XOOR?

I found them through a Google search. I was looking for offshore providers as everything is more expensive in the States. I interviewed a few people, but I selected them because they can handle really complicated things. I have worked with a lot of developers over the years, and sometimes you have to really explain things and provide a lot of documentation, whereas XOOR understood easily it and did it.

How much have you invested in them?

We spent around $25,000 on this project.

What is the status of this engagement?

We worked together on this project from May–August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The communication was awesome. Although the end result didn’t turn out as I am too busy to do the work to keep it up to date, the code was solid. I am a coder too, and everything they did worked really well and was well thought-out and well structured. It was quick and responsive. After we did some QA, there weren’t any bugs and it was pretty seamless.

Over the years, I have worked with a lot of web developers, and I really like their team. I can give them what I want to do, and they go ahead and do it. I don’t have to manage them. I have hired them again for numerous projects since.

How did XOOR perform from a project management standpoint?

The communication was great. They were always available to chat, and from the beginning, it was a good fit for us. They insisted we use Jira. Mauricio is really organized, and we set everything out in tickets. I laid out what we needed to do, and he communicated through Slack or within the Jira tickets. He improved my project management and made it easy to work with them.

What did you find most impressive about them?

Their friendliness and communication are the most impressive. Mauricio let me know when he was going on vacation for a few days and made sure I knew where he was. I consider us friends now. We communicate on a day-to-day basis as friends, which is the something that is above the norm. They are incredibly easy to work with, very friendly, and reliable.