What evidence can you share that demonstrates the impact of the engagement?
We do a release retrospective, where we look at how many bugs we're having. When it comes to working with XOOR, I never have worries that there's going to be a lot of bugs, just from working with them previously. When we do go to launch, there's never really any bugs that get launched with the project. Of course, there's always some things we didn't think to check, but there aren't usually any issues. We actually had another vendor we worked with last year that delivered a project with a lot of bugs, and we had to take them off and XOOR came to the rescue to salvage that relationship with that client.
How did XOOR perform from a project management standpoint?
Usually, they take initiative upon themselves and assign themselves tickets, or if there's a bug or an issue, they'll create a ticket for themselves for us to review. Of course, before they start working on anything, they ping me or ping whoever the project manager is at the time to get approval. For the most part, they're very self-sufficient and autonomous. They're very reliable in making sure that if something's left with them, they take care of it.
What did you find most impressive about them?
They have a unique tech stack, with the capabilities to work on a wide variety of projects, whether it's mobile, React Native, or even web and dashboard-type projects. Every time they work on a project, they also keep attention and detail to quality control, which is something we like. Unlike a lot of other offshore development partners, where there might be language barriers, everyone does speak English very fluently and they're really good about communicating the problem that they're having. They're very transparent about conveying progress, cost, and timing.
Are there any areas they could improve?
I wish I could clone Mauricio and his team so we could have more of them. We have a lot of projects and there's always a lot of work to get done. Other than that, there's nothing I would have them improve on.
Do you have any advice for potential customers?
Because XOOR is a development shop, when you come to them, make sure you have your product specifications written out clearly as far as what you want and what you're trying to achieve. That way you can quickly execute and save on time and money, on the budget and project scope. Additionally, if you have a project, and you're working with them, make sure you have all of your assets and your copy all ready to go because it might result in a delay on your project.