XOOR Inc.

BACKGROUND

Please describe your company and position.

I am the CFO & VP Channel Sales of startup coaching company

Describe what your company does in a single sentence.

We specialize in international trade and development professional skilled in coaching start-ups and high-growth organizations on how to successfully expand to new global markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire XOOR Inc. to accomplish?

• Develop a mobile application
• guide us on the applications structure, flow and go to market strategy
• maintain and support the application on a daily basis

SOLUTION

How did you find XOOR Inc.?

• Referral

Why did you select XOOR Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from XOOR Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Xoor provided us full services from the initial meetings understanding our mobile concept,the potential audience and market share, and business model.

From this stage they provided various os suggestions from their experience that was extremely valuable and started the high level design of the application, the entire end user experience and flow and drill down to the details of each step in the app to a full development , QA , testing, and in each sprint provided improvement and ease of use recommendations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout each stage of the project Xoor team presented improvement idea's ,design suggestions and end user experience flow of the app that were extremely valuable. after each meeting Xoor team sent a summary of the meeting, an updated "Gant" (roadmap) and status of each sprint and version + a video and updated Figma of the current stage, status and steps + an invite for the next meeting and expected next steps.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager team is amazing, our project manager is supper responsive in a fast manner, updating us on a daily basis via Slack, emails and a shared document that includes all development stages and updates on each step. The project manager provides us fast answers from all other teams, centralizes all our requests and communication in the most professional, friendly manner. a pure pleasure working with her and the teams.

What was your primary form of communication with XOOR Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company brings so much value from their experience addressing all our needs, providing us ongoing suggestions that made us look at various options and components we weren't aware of, to take in consideration all aspects of end users ease of use, design, modern development methods, guidance on the steps needed to perform with Apple and Google (Android) , AWS ,payment systems and more.

Are there any areas for improvement or something XOOR Inc could have done differently?

Honestly not we couldn't be more happier, this is truly the most professional company we have ever worked with. Xoor professionalism helped us create an app way better than we imagined it at the first stage and saved us a lot of money throughout their experience and development process.

BACKGROUND

Please describe your company and position.

I am the CEO of SaaS Company

Describe what your company does in a single sentence.

Design and manufacturing consumer products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire XOOR Inc. to accomplish?

• Build full SaaS product

SOLUTION

How did you find XOOR Inc.?

Referral

Why did you select XOOR Inc. over others?

• High ratings
• Referred to me
• Demonstrated Experience

How many teammates from XOOR Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Xoor to build a web application for a new SaaS company that we started. The web application is a design platform that allows users to create and customize 3D models for various types of consumer products. The key deliverables included developing a method for manipulating and customizing 3D models and building a production-ready SaaS application centered on the 3D model customization. This included all UI/UX/Design work, implementation, testing and roll out

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed implementation that met the initial criteria for the product. Timeframe for delivery Features developed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing project management. Everything was delivered as expected. Comprehensive project plans were provided. The entire project was managed very well.

What was your primary form of communication with XOOR Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very professional and highly competent team. Everyone performed at a level beyond what I'd encountered before with other software development teams, both internal and external. Very impressive UI/UX skills too

Are there any areas for improvement or something XOOR Inc. could have done differently?

No, everything met or exceeded expectations. I couldn't be happier.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an AI-based branding company. We’re a SaaS business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR Inc.?

We needed help to develop the web application for our services.

SOLUTION

What was the scope of their involvement?

XOOR Inc. has helped us create a solution that enables brand managers to simplify their decision-making using AI. The team has used React and Node.js for development.

What is the team composition?

We work with 5–7 teammates, including the CTO, a project manager, a designer, a QC specialist, and two engineers.

How did you come to work with XOOR Inc.?

We looked at other providers, but XOOR Inc. was stronger than others. They intuitively understood what we were trying to do, and the team had a good sense of UI/UX design. Although they weren’t the cheapest, we felt confident moving forward with them.

How much have you invested with them?

We have a contract for approximately $150,000–$200,000.

What is the status of this engagement?

We have a long-term relationship with XOOR Inc. Our first engagement started in August 2022, and our current project started in January 2023; they’re both connected.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They first developed a prototype that was very close to the live version. We tested it with over 40 potential customers from our target group, which included medium-sized and large companies with well-known brands. The universal feedback we received from them was that the solution was extremely easy to use; the UI/UX was intuitive and engaging. Overall, the positive feedback convinced us to move forward with the next development phase.

How did XOOR Inc. perform from a project management standpoint?

We have biweekly meetings on Google Meet and use Slack to communicate. We also use Jira for project management.

What did you find most impressive about them?

XOOR Inc. works as our partner; they’re our extended technology team. We recently had to decide whether to bring in a CTO, but we felt that XOOR Inc.’s attention to detail and commitment to our project were enough. We didn’t need to bring someone on board yet because they treat us as if we’re their own.

Are there any areas they could improve?

No, we’ve been super happy with them.

Do you have any advice for potential customers?

I recommend being super clear about your expectations, what you need to get done, where you’re internally strong, and where you need support. XOOR Inc. understands exactly how to contribute because we’ve been straightforward. If you’re open in your details and requirements, they can find the best and most efficient way to proceed.

BACKGROUND

Please describe your company and your position there.

I'm the VP of Product @ Jampp, a growth platform for mobile apps using programmatic advertising.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XOOR Inc.?

Our product has many complexities both in terms of infrastructure and algorithms but also from the user experience in the platform. The user experience part was something that we were not paying enough attention because of lack of focus and resources so we hire Xoor to build an autonomous team to take care of our backlog and develop new functionalities in our roadmap.

SOLUTION

How did you select this agency and what were the deciding factors?

We were looking for a company that shared our culture in terms of working dynamics (the profiles they hire, their transparency, etc) but more importantly we were looking for A TEAM, not just a bunch of developers... and I think Xoor provided that from day 1.

Describe the project in detail and walk through the stages of the project.

It's not a singular project but a whole part of our roadmap, regarding the user experience in our platform both for internal users and also customers accessing it. They are responsible for designing the solution, discussing it with other Jampp teams, developing it, releasing to production and, in some cases, even providing support.

Describe the recruitment process in detail.

We discussed our needs with them and based on that they provided a proposal plan with a set of candidates to choose from based on their fit for the challenge. We interviewed the candidates with complete freedom to evaluate their skills and experience and we moved forward.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We achieved many things. We remove A LOT of tech debt, we consolidated a legacy platform into our new one, we added several new features and we are now able to build and iterate faster thanks to all the knowledge that the team conquered.

How effective was the workflow between your team and theirs?

After around 2 weeks of onboarding (our product is a bit complex) they gained full autonomy on most of the decision making about what they are developing and they directly interact with other teams at Jampp when needed (dependencies, questions, etc). Both Xoor members and Jampp members use our Github repositories, we share Slack channels, etc.

What did you find most impressive or unique about this company?

The level of the people they hire is really good. They were proactive about improving the dynamics between both teams and were transparent about everything.

Are there any areas for improvement or something they could have done differently?

Apart from the usual challenges of a tech company finding and retaining talent, I don't think so.

BACKGROUND

Introduce your business and what you do there.

I’m the director and chief product officer of a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR Inc.?

We needed a company that could provide us with custom software development and design support.

SOLUTION

What was the scope of their involvement?

I provide XOOR Inc. with the wireframes, requirements, and specifications, and they’re in charge of designing and building the applications to spec.

What is the team composition?

Over the years, we’ve worked with 7-8 people from XOOR Inc. This includes their founder, a partner, and their developers.

How did you come to work with XOOR Inc.?

I found XOOR Inc. through a Google search, and I decided they would be the best fit for us based on the initial work that I had done with their founder.

How much have you invested with them?

We’ve spent somewhere between $200,000-$250,000.

What is the status of this engagement?

We started working together in July 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve been quite happy with the work they’ve provided. They're very responsive and they stand behind their work.

How did XOOR Inc. perform from a project management standpoint?

We handle our project management internally. We primarily communicate through Slack and Zoom, where we have meetings every day.

What did you find most impressive about them?

XOOR Inc. brings an impressive level of customer service that a company their size might not always be able to bring. They stand behind their service even at their own expense, and ultimately, they deliver.

They have the ability to scale my team in a way that a larger agency would, but they still have the mentality of like a smaller, more custom agency, which I really like.

Are there any areas they could improve?

The time it takes for them to turn around certain deliverables depends on the individual we’re working with, so they haven't really been too consistent in that regard.

Do you have any advice for potential customers?

The clearer you are about your goals and the outcomes you want, the better XOOR Inc. will be able to help you.

BACKGROUND

Please describe your company and your position there.

I'm working as project manager for BigFiveEdition managing the development of the white label application BigCity App that will allow to geolocate an entity and events on the map with some social networking functionalities

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XOOR Inc., and what were your goals?

We wanted to Xoor to take over the project from another company and continue the develop of our mobile application finishing the already pending work and to work on new modules

SOLUTION

How did you select this vendor and what were the deciding factors?

we searched online and checked their work on their website and asked for an intro call and assigned a small task to the tech lead. We have chosen Xoor because Max who worked on that task has well understood the task and finished it in the expected time with quality output.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Optimizing the loading time of the application and developing new module that will allow users to get matched and chat with each other. Technologies used is React Native

How many resources from the vendor's team worked with you, and what were their positions?

1 senior react dev, 1 junior react dev and 1 laravel backend dev

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I don't have this figures yet.

Describe their project management style, including communication tools and timeliness.

We were managing the project and we have recruited only the developers. But the management from Xoor is always available to resolve any issues if required and review with us the team.

What did you find most impressive or unique about this company?

They try to better understand the tasks and come up with suggestions on their side that will improve them. Also I appreciate how easily their senior dev get in to an already developed project.

Are there any areas for improvement or something they could have done differently?

Nothing in particular

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a software company, Harlow. Harlow is designed to help freelancers manage their day-to-day and get paid.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire XOOR Inc., and what were your goals?

As non-technical founders we were looking for a partner to help us build out the v1 of our product so we could take it to market and get customer feedback. We needed a partner that could help us with development, user experience & design and QA.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Xoor through a referral, and after interviewing multiple firms we decided Xoor was the best fit for us. It was clear to us that they would be a highly collaborative partner and provide input along the way rather than just take a spec and implement it. Additionally, they had very solid references - their customers clearly love working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Xoor was with us every step of the way! We came to them with an overview of features that we wanted to develop & brand guidelines but there was a lot of discovery work and design work that still needed to happen. We started the project by digging deep into functionality and working through designs in figma.

Once we had a section complete, we would start development on that section. When all the core functionality was built, we opened the product up to beta testers so we could get additional feedback on usability and work through any bugs. One thing I really appreciated about the team is that during the beta period, they were genuinly interested in the feedback and eager to adjust parts of the app based on user input. They act as a true partner in the project rather than a vendor.

How many people from the vendor's team worked with you, and what were their positions?

The composition of the team has changed as we have moved through the project. Early on there was definitely some turnover on the team, but we finally settled into a good rhythm with a technical lead, a project manager and a designer. Once we had solid designs and moved to development, the designer moved to a different project and we brought on development and QA resources.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product is just about to go live (to the general public) and within the timeframe we laid out at the beginning of the project. The feedback from users has been very positive, and people really love the clean UI and the ease of use.

Describe their project management style, including communication tools and timeliness.

We've been really happy with the project management. Our PM, Pilar, is absolutely fantastic. We have 2 very brief check in meetings a week and do the majority of our communication over slack. We have access to Jira so I can track tickets and development progress as much or as little as I want. The team is very responsive and the slight time difference between us (4 hours) works to our advantage.

What did you find most impressive or unique about this company?

As I mentioned above, I think the best part about working with Xoor has been that it really does feel like a partnership rather than a vendor relationship. They genuinely care about the quality of work and how users interact with the product.

Are there any areas for improvement or something they could have done differently?

There was some turnover on the team in the beginning and I wish they would have been a little more proactive abut discussing it with us, but in the long run it didn't delay the project or have a material impact on things.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Lattus, a Delaware-based SaaS company that serves businesses, schools, and member groups. Lattus is all about mentoring people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR, Inc.?

I needed help making my mentoring software product better.

SOLUTION

What was the scope of their involvement? 

XOOR, Inc. has taken my existing mentorship product and built it out. It’s a fully progressive web application (PWA) that’s accessible on multiple devices. They leverage Node.js as well as React Native to develop the app and host it on AWS.

The solution itself has four key components. The first is a way to identify topics that mentees and mentors want to talk about. Next, users can check other users’ availability and schedule calls through an integrated calendar. Built-in video calling capabilities eliminate the need for external communication services. Finally, users can take notes and give feedback. All of these components make the app a one-stop-shop for mentoring. 

What is the team composition? 

I work with many people, including Mauricio (CEO), Jonatan (CTO), Robby (Chief Business Development Officer), and Kurt (Chief Creative Officer).

How did you come to work with XOOR, Inc.?

I’d worked with some of XOOR, Inc.’s competitors in the past and was unpleased with the quality of the services — those experiences taught me a lot about what I didn’t like in partnerships. Then, I spoke with one of XOOR, Inc.’s customers who referred me to them. After talking to their team for a few months, I decided to work with them. 

How much have you invested with them?

I’ve invested about $150,000 so far, and there’s probably another $500,000 coming their way.

What is the status of this engagement?

The project started in July 2020 and is still ongoing. I plan to work with them on our iOS and Android apps by end of this year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, I’m pleased with the product. Its functionality has continuously improved over time, and we’re able to grow the business with our product’s capabilities. Now that we’ve developed a better platform, we can sell it to customers and increase its usage to start generating revenue. This will also help us raise capital from investors. 

How did XOOR, Inc. perform from a project management standpoint?

We use Jira to manage the project, Slack for general communication, and either Google Hangouts or Zoom for recurring video calls. As a strategic part, we also use Lattus to collaborate, which helps us improve our own product.

What did you find most impressive about them?

It’s important to mention that they have a diverse background and decades of experience, from front- and backend development to design. They’ve even worked within the public and private sectors. That multinational diversity of personalities is not something that you’d typically get from your typical development shop. It’s a breath of fresh air.

Are there any areas they could improve?

No, I only have great things to say about them. I enjoy them more and more as I meet their team, and our relationship continues to improve.

Do you have any advice for potential customers?

Have your product requirements flushed out beforehand, including preliminary sketches, user stores, and user personas. They can help you mature your specs, but they need to understand what you’re trying to accomplish.

You also need to make sure that you’re serious about the work because they don’t just accept anyone who wants to give them money. They’ve often turned down clients because of the quality of their output, and I respect them for that.

BACKGROUND

Introduce your business and what you do there

I’m co-founder and COO of an arts marketplace. The marketplace aims to connect artists and fine art printers with art lovers.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with XOOR Inc.?

We needed a partner to build our marketplace’s web and mobile platforms. It was a challenge because the platforms had to handle digital and physical goods.

SOLUTION

What was the scope of their involvement?

XOOR developed our marketplace’s web platform and web app. As there wasn’t an existing solution that managed bundled products, their team built a completely customized solution. The platforms are available worldwide.

What is the team composition?

We worked with a project manager and three developers. 

How did you come to work with XOOR Inc.?

We conducted research online and found XOOR on Clutch. Along with other companies, we contacted them. They best fit our requirements for cost, flexibility, and commitment.  

How much have you invested in them?

We’ve spent between $75,000–$100,000 on this project

What is the status of this engagement?

We started working with XOOR in June 2020, and we’re now working on adjustments.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been a great project. XOOR knows how to work with startups and thinks long-term. That thought process allowed us to save on costs. Their team shows great commitment too. Rather than just executing the project, they constantly give us new ideas. XOOR is an extension of our team.

How did XOOR Inc. perform from a project management standpoint?

We mainly use Slack to communicate. They’re great at managing the project. Although there were slight delays due to the COVID-19 pandemic, they have always been flexible. Their team also communicates well.

What did you find most impressive about them?

I’m most impressed by their commitment and knowledge of how startups work.  

Are there any areas they could improve?

No, I can’t think of ways they could improve.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO at Virufy, a nonprofit. We’re developing an app that allows users to detect COVID through sound recordings of their cough. The sound of a COVID-positive person’s cough is different because the virus affects the lungs. Our app will use AI to analyze cough recordings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XOOR Inc.?

We needed to build a mobile app. 

SOLUTION

What was the scope of their involvement?

XOOR Inc. used React to build out our mobile app. The idea is that users will donate their cough recordings so that we can build our dataset. Eventually, the app will provide COVID detection predictions.

They built the app, and we’re now enhancing it for the next stage. We’re planning to go global, so we have a lot of target countries.

What is the team composition?

I work directly with Jonatan (CTO), and he’s been leading about five people behind the scenes. I’ve met a couple of their engineers.

How did you come to work with XOOR Inc.?

The speed at which they move really matches us as a startup. 

How much have you invested with them?

They offered the services to us pro bono.

What is the status of this engagement?

Our work together began in September 2020, and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

XOOR was a great partner in building out our app. We couldn’t have done this without them. I’d previously tried to build the app with student volunteers, but it’s harder than it seems if you want a reliable, robust app that complies with security and legal compliance. XOOR delivered a solid system that is scalable to millions of users, and I’m really appreciative of that.

How did XOOR Inc. perform from a project management standpoint?

They’re very good at communicating and meeting deadlines. They’re very reliable, and they do good, quality work. Jonatan is a great project manager; he acts as a gateway, so I don’t have to work with the developers directly. He’s always willing to make time when needed.

They’re really good in HTML and CSS. They’re also well-versed in the tools many people use in Silicon Valley, like Slack and Trello. 

What did you find most impressive about them?

They went beyond the extra mile and thought of things that I hadn’t even considered. For instance, they have empathy for and understand the Latin American market, and they recommended designing the screens in certain ways. In general, everything else about the engagement is really good.

Are there any areas they could improve?

They’re really good at communicating. Sometimes, it seems like they over-communicate, but that’s actually important for the app in the long-term. If we don’t talk it out, we might miss something.