Xicom

BACKGROUND

Please describe your company and your position there.

I am the marketing head of the Advertising Agency located in New York. Our motto is to boost the businesses of local giants through our advertising strategies (online/offline).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies, and what were your goals?

For last long, we proceed with our website and app too but there are a lot of challenges we face in app management. Over time we desperately looked for better app development vendors to guide us. We are interacting with Xicom and are very much satisfied with their project understanding tactics. Our goal was to connect with the customers very fluently and also for them to use our app in a smooth way. But the expectations were, not matched, so we decided to develop our app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for many vendors to fix the issues, and some of them matched our expectations but after a period of time, they left the things behind due to the high charge rate. We were disappointed with the unprofessional behaviors of the vendors to leave the project just because of charges as per the project.

In the search process, we interacted with Xicom Technologies and finalize them. The tuning between us matched and we decided to proceed together. The deciding factors are the information gathered by them, the team coordination, and their blueprint or roadmap strategy.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We always prioritize our customers and we want the customers can easily interact with us through our app. Meanwhile, everyone prefers an app instead of using a website. So we plan to develop our app for a better user experience. The project manager Mr. Karan interact with us and deliver a time frame with a proper roadmap for the app development. We were very much satisfied with the working plans suggested by the team Xicom.

How many resources from the vendor's team worked with you, and what were their positions?

Mr. Karan a project manager directly interacted with us and their team of developers (3 people) was also in the loop while interacting. A very professional behavior was shown by the team every time they responded to our queries and all the modification or changes done by them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Before the deadlines, they deliver the project to us and after launching there is complete support towards the maintenance and other modifications. The response is not as per the exceptions but the over a period of time there is an increase in revenue and customer love to use the app.

Describe their project management style, including communication tools and timeliness.

Most of the time the interaction is only with the project manager and only they convey the message to the team. Healthy communication between the team and the project manager.

What did you find most impressive or unique about this company?

Every time back of our mind, there are deadlines and we were in hurry to launch the app in the market because we already spent a lot of time. They understood our requirements and delivered the project within the given timeframe. This one is the most impressive thing about the team.

Are there any areas for improvement or something they could have done differently?

Not actually, as per we share the feedback in our case it was a very smooth process and over the period of time, we definitely will work with the Xicom in future for other projects.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager here at Self Drive Cars providing rental cars for the best suitable travel needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies, and what were your goals?

We plan to develop a mobile app for online booking and create an easy, convenient way for our customers. We started searching and interacting with many service providers or companies, but xicom meets our needs. Our goal is to create a user-friendly interface for online booking.

SOLUTION

How did you select this vendor and what were the deciding factors?

Initially when we started the business then we started with a website for online booking or for bookings we preferred phone call booking but due to the advancement in technology and customer needs we plan to switch to mobile apps like ola uber. We interact with the xicom through our mutual reference of our family friend. We were very impressed with the roadmap and strategy offered by the xicom. This one is the primary deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we started it was a 4 months deadline to complete the project. We basically plan to develop a user-friendly mobile app by which user can easily book their ride and easy to pay online also. The project manager took this very professionally and handle all the needs and did this project before the deadlines.

How many resources from the vendor's team worked with you, and what were their positions?

There was a team of 4 people including the project manager. We were highly impressed with the on-time response and delivery of the project. Hassle-free process and a good understanding of our requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When we launch the app in the market initially there is no such response but the feedback comes from the limited audience it was good. As time passes the customer base increases and it converted into good revenue also.

Describe their project management style, including communication tools and timeliness.

We basically only need a few things including our basic requirement understanding and xicom did it very well. Initially, there was some issue in the communications but with the passive of time there was fit communication between the team and they delivered it before the deadlines.

What did you find most impressive or unique about this company?

Usually, we were in hurry to launch the app because already very spend most of our time with the website so we were in hurry to launch our app also. The deadlines and the UI of the app is the major concern of our team, xicom did both aspects beautifully.

Are there any areas for improvement or something they could have done differently?

Not really in our case it was a smooth experience.

BACKGROUND

Please describe your company and your position there.

I am the CEO of AIvicon. AIVICON, founded in the year 2016 with a focus on cognitive computing technology, is still a small startup. We are introducing our very unique and disruptive solutions such as I-AM in small feasible steps.

I-AM will act as a user digital intelligent assistant. Within the organization, I-AM should by its contribution become an indispensable asset, helping the organization with transcending organizational structures by engaging all its employees in the innovation process.

In this process, it should learn and actively support the employee to stay mentally as well as physically healthy, thereby providing the organization with unparalleled agility and efficiency to function in the current and fast digitalized and competitive globalized markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

We were looking for a website to be developed for the professionals where they can advertise themselves and help them realize various opportunities existing in the market. The website has lots of functional features and tools which help us fulfill the needs of the professionals.

What were your goals for this project?

We wanted the project to be a one stop solution to the professionals and organizations across the globe to connect with each other and realize their true potential.

SOLUTION

How did you select this vendor?

We came across Xicom following lot of analysis at our end among the various vendors existing in market. Xicom came across as a confident and skill-full organization who is ready to go extra mile to help us achieve our goal. Their zeal superseded and till now they have proved to be right in all areas.

Describe the project and the services they provided in detail.

They are providing us with - Software development services, Testing and consulting services.

What was the team composition?

The team had a Project Manager and a set of 2 developers and 2 testers. Not to mention designers and business analysts were also involved during the initial process.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is still under development but for now we have started with the registration of the users in order to analyze customer response and feedback.

How was project management arranged and how effective was it?

The Project Manager was excellent and well organized. 

What did you find most impressive about this company?

They brought exceptional quality and speed to our project. They are more than willing to go the extra mile to make our partnership work.

Are there any areas for improvement?

None for now.

BACKGROUND

Please describe your company and your position there.

We are a consultancy business and identified that our small to medium sized customers can benefit from digital transformations normally only available to the big companies. I am a director and consultant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

To develop customised SAAS for our client companies and to try and grow theirs and in turn our business. At this stage the SAAS is web based with goals to move into mobile apps.

What were your goals for this project?

To develop customised software that is sellable and enhances our reputation without going broke in the process.

SOLUTION

How did you select this vendor?

Trial and error, once we got onto Xicom, it has been a pleasure to work with them.

Describe the project and the services they provided in detail.

Web application development, API integrations and server management.

What was the team composition?

The team is lead by an outstanding project manager who organizes and deploys resources as required. The developers have been doing a fantastic job in delivering the required application functionality with a professional look and feel to the UI.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are almost at the competion stage at which point it will be up to us to market it and drive growth. The simplification that the applications have achieved in client test applications is extremely promising.

How was project management arranged and how effective was it?

A single point of contact and he is extremely effective. Especially in the rare instances of an outage outside normal working hours so the support part is great as well

What did you find most impressive about this company?

Ease in dealing with them and their honesty in transactions.

Are there any areas for improvement?

None that come to mind

BACKGROUND

Please describe your company and your position there.

WhaaBaam is a unique mobile app that captures the business or personal information of those around you without having to personally exchange the information. Information is captured through GEO location and close proximity of the two phones. I am founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

I am a beginner to app design world and tried to do significant research on several app building companies before investment. I found Xicom (primarily Rishi Malhotra) as someone that I could trust with a proven track record. Thus, I entrusted them with the undertaking of WhaaBaam.

What were your goals for this project?

Build a fully functional app that fulfilled all aspects of my desire.

SOLUTION

How did you select this vendor?

Through research and speaking with multiple app building companies.

What was the team composition?

Rishi along with his team of experts and myself.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is still in the infant stage and hasn't been fully launched yet. However, all requirements have been fulfilled by Xicom.

How effective was the workflow between your team and theirs?

Workflow was flawless and Xicom was extremely easy to work with. There were no issues.

What did you find most impressive about this company?

Rishi and his team worked around the clock to make this app become a reality. They were personal and respectful.

Are there any areas for improvement?

Not really, as with any company there is always "sales" involved in seeking further business and additional projects. Xicom is eager to work continuously and make things better than before.

BACKGROUND

Please describe your company and your position there.

Terraboost Media is advertising company focuses on health and wellness where we have sposors of wellness kiosks with cart wipes or hand sanitizer in supermarkets, drugstores, malls, airports and more. I'm the director of sales operations here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

We hired Xicom to create 2 apps: a sales rep version and an operations/service provider version.

What were your goals for this project?

Automate a lot of manual work through the app, track/store data, streamline processes.

SOLUTION

How did you select this vendor?

The owners of my company did the selection and paired us to work together

Describe the project in detail.

The first app is for our sales reps to use. It helps them track appointments, submit daily sales reports, submit prospecting leads, track mileage, track hours worked, block time off, and more. They are also developing an app for our service providers/operations department to use that allows them to automate the creation/sending over of work orders, results of service visits, photos of ads posted, pulling data back into our database based on their form submissions, etc.

What was the team composition?

I worked with a head project manager who coordinated all of my project specs with his team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The sales app is 99% complete and working great! They've helped with any bugs or adjustments we've needed. The service provider app is coming along nicely!

How effective was the workflow between your team and theirs?

The workflow was very effective. 

What did you find most impressive about this company?

They were able to take my project specs and coordinate everything on their end with close precision so that very few tweaks were needed.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

BolsterBiz started off with the sole objective of helping growing companies reach the next level in their growth story. We see ourselves as an extension of the companies we work with and strongly believe that our success depends on the success of our partners. I am one of the Co-Founder in BolsterBiz.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

We hired Xicom to redesign our website.

What were your goals for this project?

To have a well designed, interactive and user friendly website.

SOLUTION

How did you select this vendor?

Compared it with other vendors on the internet.

Describe the project and the services they provided in detail.

Xicom Technologies designed our website from scratch and the team was very communicative.

What was the team composition?

We don't know about the number of resources allocated to our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was great experience working with Xicom. The project was successful.

How was project management arranged and how effective was it?

The Project Manager was very communicative, fast & receptive. 

What did you find most impressive about this company?

However, we were very happy with our Project Manager.

BACKGROUND

Please describe your company and your position there.

A company work in gaming product and pre paid cards .. I'm the CEO of Karaz

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

Android, IOS application and website..

What were your goals for this project?

To be the biggest in GCC

SOLUTION

How did you select this vendor?

They have very good reputation Also they have a good project i saw before

Describe the project in detail.

B2B and B2C business To sell pre paid cards by many channel

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There were very good final results .. Very kind project team ..

How effective was the workflow between your team and theirs?

We are contacting them Easley at any time .. They were very kind

What did you find most impressive about this company?

Actually my project manager .. he is the best ..

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I own an accounting firm. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

We've worked with them on website design, coding, and WordPress plugin development.

What were your goals for this project?

As business becomes more and more competitive, large firms dominate assets and independent firms get lost in the shuffle. To succeed and grow, accounting firms need every edge they can find. We needed clean, functional, secure code.

SOLUTION

How did you select this vendor?

I found them on the internet.

Describe the project in detail.

Our WordPress plugin went live quickly. It helps users develop dynamic content, share it with their customers, and form deeper relationships with clients. Essentially, it develops fruitful and productive business partnerships.

What was the team composition?

I've worked with two project managers and one VP, who have all have been great.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Xicom Technologies fixed and completed the plugin in a week. Another company took months and it still didn't work correctly.

How effective was the workflow between your team and theirs?

Communicating with a language difference can be challenging, but Xicom Technologies is the best partner I've encountered.

What did you find most impressive about this company?

They delivered on time, which is difficult to find. They stuck to their bid price on almost every project, and had a good reason for the single exception. 

Are there any areas for improvement?

No, everything was exceptional.

BACKGROUND

Please describe your company and your position there.

We are an ecommerce company formerly involved in online entertainment and now specializing in financial product services. Founded in 1999, we have offices across North America. I am the President.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xicom Technologies?

We hired Xicom to upgrade one of our former site's live interactive chat room features. Competitor companies that launched years after we did were gaining ground and we needed to stay ahead by offering more of what our market segment demanded. PHP and Flash were the primary technologies used for these upgrades.

What were your goals for this project?

Our goal was to stabilize our website to allow for further growth and to add features that would stave off losses to competitors.

SOLUTION

How did you select this vendor?

We selected this vendor from Elance (now called Upwork) due to their listed development specialties matching our needs and customer feedback. When we contacted Xicom, they assured us of their qualifications, support, and committment to the project.

Can you go into detail about the services they provided and the scope of the project?

The project was an ongoing development that lasted several years. Xicom started out by taking a year to debug large components of our site. We were told it would take 3 months.

The new site launched and had bugs of its own, and from that point on we would spend the remainder of our business relationship ironing out bugs while simultaneously launching new features.

We used third party software called Springloops to detail tasks, create mockups, and iron out questions before production and launching each upgrade.

What was the team composition?

The project consisted of a project manager and two or more developers at any given time. The original line-up had Chitvan at the helm as the project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project launch was a disaster that caused a 30% decline in traffic that we ultimately were unable to regain in an increasingly competitive marketplace.

Other malfunctions such as 25% of users being unable to register an account on our site for months due to a bulk mailing issue, and Xicom's inability to upgrade Flash components of our chat rooms left us cutting business ties as the only viable financial option.

How was project management arranged and how effective was it?

In the first year of re-development of our site under Chitvan as Project Manager, communication was effective, and although the launch was delayed by 9 months, we had high hopes for our partnership. Once management changed, communication and production qualify dropped.

What did you find most impressive about this company?

They were great at marketing themselves to potential customers and had the audacity to request we give them 5-star ratings for each sub-project completed on Elance. Being that they were our sole developers, the requests were a form of coercion than a reflection of reality.

Are there any areas where they can improve?

They could adhere to the basics of honesty, integrity, and high quality standards when dealing with clients.