XFINIT SRL

BACKGROUND

Please describe your company and position.

I am the Chief Financial Officer of Ocean Credit IFN

Describe what your company does in a single sentence.

Our mission is to transform complex financial information into simple data that can help people save money and time when they borrow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire XFINIT SRL to accomplish?

• Improve and streamline our business operations and processes.
• Increase operational efficiency and reduce unnecessary costs.
• Improve the overall quality and reliability of our business processes.
• Establish a more scalable and effective solution aligned with our long-term business goals.

SOLUTION

How did you find XFINIT SRL?

• Online Search
• Clutch Site

Why did you select XFINIT SRL over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from XFINIT SRL were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged XFINIT SL to help us improve and strengthen our operations and implement solutions that could support our business more effectively.

From the beginning, the XFINIT SL team took the time to understand our requirements, existing processes, and business objectives. Rather than providing a one-size-fits-all solution, they worked closely with our team to identify areas for improvement and develop an approach that suited our specific needs. 

The team was involved throughout the engagement, from the initial assessment and planning through implementation, optimization, and ongoing support. They maintained clear communication and worked closely with our internal team to make sure the project stayed aligned with our objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Zero compliance findings in our most recent internal audit, a direct result of XFINIT SRL and corrective action work. 

32% reduction in employee turnover within 5 months. 

$1.6 million in labor cost savings, resulting in profit increase of $650k.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

XFINIT SL's project management was organized and responsive throughout the engagement. They established clear priorities, communicated progress regularly, and kept us informed about important project milestones. 

Whenever questions or unexpected issues came up, their team responded quickly and worked with us to find practical solutions. They were flexible when requirements changed and made sure that important deliverables remained on track. 

Overall, the project was managed professionally, with good communication between their team and ours.

What was your primary form of communication with XFINIT SRL?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about XFINIT SL was their combination of technical expertise, responsiveness, and willingness to understand our actual business needs. 

The team didn't simply focus on completing individual tasks. They took the time to understand the bigger picture and provided practical recommendations that helped us make better decisions throughout the project. 

Their communication was also a strong point. They were accessible when we needed assistance, explained technical matters clearly, and remained focused on delivering a solution that worked for our organization. 

Overall, XFINIT SL felt like a genuine partner rather than simply an external service provider.

Are there any areas for improvement or something XFINIT SRL could have done differently?

There were a few areas during the early stages where communication and decision-making could have been better coordinated. As the project progressed, however, XFINIT SL listened to our feedback and adjusted its approach accordingly. 

The team was receptive to suggestions and worked with us to establish a communication process that suited both sides. 

Overall, we were satisfied with the engagement and appreciated XFINIT SL's willingness to adapt and continuously improve throughout the project.