WyeWorks

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a web analytics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WyeWorks?

We had a few engineers internally, but needed to scale our engineering team without having to hire more resources in-house.

SOLUTION

What was the scope of their involvement?

The partnership focused on Ruby on Rails development. We’ve since expanded the scope to projects that utilize AWS, Python, and other coding languages.

What is the team composition?

We’ve worked with a dozen resources internal.

How did you come to work with WyeWorks?

We got a referral from a mutual friend who had worked with WyeWorks in the past. He said that the team provided competent senior engineers, as opposed to junior engineers. That focus on senior talent met our needs.

What is the status of this engagement?

We started working with them in August 2014 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WyeWorks has helped us scale our team and ramp up other engineers. They’re now a core part of our engineering side because they maintain the product and grow it. Our product has gone from having one feature to having multiple features.

How did WyeWorks perform from a project management standpoint?

The handle the project well; we don’t have any language barriers. We use Slack, Confluence, and Jira.

What did you find most impressive about them?

They provide engineers relatively quickly when we need them.

Are there any areas they could improve?

WyeWorks could more accurately plan work and deliveries in accordance with engineers’ estimates. We need to figure out a process to get code and features delivered in a timely manner. However, this issue has been a challenge for other vendors as well as our team.

BACKGROUND

Introduce your business and what you do there.

I am the founder and former CPO of a social media marketing platform. I was in charge of product, engineering, and marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WyeWorks?

We collaborated with WyeWorks to develop our social media marketing platform.

SOLUTION

What was the scope of their involvement?

Using Ruby on Rails, WyeWorks developed our social media marketing application that allowed companies to monetize their engagements from a host of social platforms. Our product allowed merchants to push content to Facebook, Twitter, YouTube, and Google+ at the time. WyeWorks took the lead to develop those plugins.

What is the team composition?

We worked with a team of probably 10 engineers.

How did you come to work with WyeWorks?

It would have been costly to hire locally in Silicon Valley, so I decided to look elsewhere. WyeWorks offered competitive pricing for high-level engineering skills. Further, they seemed to have a healthy company culture, so there is minimal turnover on their staff. They make an effort to custom tailor the team to fit the project.

What is the status of this engagement?

We worked together from 2010-2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We truly benefitted from them taking ownership of some of the critical components of the platform. They became an essential part of our engineering team as we launched our product.

How did WyeWorks perform from a project management standpoint?

Although it was a remote engagement, it was a seamless project. They are quite strong in their coding ability, but they stand out in how they managed the collaboration. We’d use Slack and Trello to communicate and track our tasks, and we’d have weekly standups to discuss our goals. They always set reasonable expectations and put in the extra time to address tasks that took longer than anticipated to meet deadlines. We worked so well together that I have selected them to help with another project at my current company.

What did you find most impressive about them?

It’s rare to meet the team when working remotely, but they make regular trips to Silicon Valley so that we can collaborate in person. That builds an extra bond of trust with their team, which speaks to their willingness to cater to the client.

Are there any areas they could improve?

No, I cannot determine anything that needs improvement.

BACKGROUND

Please describe your company and position.

I am the Lead Delivery Manager of TXI Digital

Describe what your company does in a single sentence.

TXI Digital is a Chicago-based digital product consulting firm that partners with Fortune 500 and mid-market companies to design, build, and deliver experience-led data products — spanning strategy, UX design, and engineering — that solve complex business challenges. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WyeWorks to accomplish?

• Software Delivery

SOLUTION

How did you find WyeWorks?

Referral

Why did you select WyeWorks over others?

• Great culture fit
• Referred to me

How many teammates from WyeWorks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From day one they hit the ground running, meshed perfectly with our team, and have just consistently delivered great work. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have been an absolute pleasure to work with. And doing all of that across time zones? No complaints, no drama — just results. Our client stakeholders have noticed too, which says a lot.

A few things that really stood out:
- They ramp up fast and ask the right questions
- Their work quality is consistently solid
- They come with solutions, not just problems
- They're just genuinely great people to have in the mix

What was your primary form of communication with WyeWorks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something WyeWorks could have done differently?

N/A