WPDone

BACKGROUND

Please describe your company and position.

I am the Communications Executive of Global Wellness Day

Describe what your company does in a single sentence.

Founded in 2012, Global Wellness Day is an entirely not-for-profit day, dedicated to supporting the universally shared dream of living a healthier and better life. With the slogan “One day can, change your whole life!” Global Wellness Day has turned into an international movement, celebrated only with complimentary activities on the second Saturday of June every year in over 170 countries and in tens and thousands of locations around the world. To this day, presidents, mayors, schools, hospitals, associations, foundations, world-renowned athletes, business people, Hollywood stars and many more, have recognized Global Wellness Day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPDone to accomplish?

• Maintenance service of the Global Wellness Day website
• Redesign user experience and backend system

SOLUTION

How did you find WPDone?

Referral

Why did you select WPDone over others?

Referred to me

How many teammates from WPDone were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work includes the below:

• Database Optimization
• Regular Backups
• Monitor Website Uptime
• Monthly Report
• Performance Audit
• Security Monitoring
• Priority Support (5-hour response span)
• Slack Support
• 5 Hours of Technical Support per Month
• All services in the Pro Plan
• Performance Optimization
• Asset Minification
• Set up security software and Malware Cleanup
• Core Web Vitals Score Monitoring
• Set up and maintain SSL, caching, and CDN
• Emergency Support (2-hour response span)
• Whatsapp Support
• 15 Hours of Technical Support per Month

The primary objectives include conducting maintenance, ensuring website performance and uptime during normal and peak periods, providing technical support and security measures to maintain website reliability, recommending to optimize website performance and help implementing these practices where possible and delivering monthly reports detailing actions taken and improvements made.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

WPDone has been instrumental in ensuring the health, security, and performance of the Global Wellness Day website. One of the most significant and measurable outcomes of their work was the successful identification and complete removal of a hidden SEO spam trojan that had compromised the website prior to their involvement. This serious security breach was affecting both search engine visibility and website integrity. WPDone acted swiftly and thoroughly to clean up the malware, restore functionality, and re-establish a healthy indexing status on Google.

Since their onboarding, the site has maintained consistent uptime, improved loading speeds, and passed Core Web Vitals audits — clear indicators of performance optimization. Monthly reports provide full transparency on updates, backups, and improvements made, and their proactive monitoring has ensured no further security breaches. Their responsive support, both via Slack and email, has been an added value, especially during urgent or peak traffic periods.

Overall, WPDone has delivered reliable and professional service that not only resolved a critical issue but continues to support the website’s long-term stability and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WPDone’s project management has been highly professional, structured, and timely. They consistently deliver all scheduled tasks — including backups, updates, audits, and monthly reports — without delays. From the start, they demonstrated a clear understanding of our needs and adapted their workflow to support the critical mission of Global Wellness Day.

Their response times, especially for urgent issues, have been excellent, with emergency support always within the promised two-hour window. Whether through Slack, WhatsApp or Email their team is readily available, communicative, and solution-oriented, often anticipating needs before we raise them. Their proactive and dependable approach has made them a trusted partner in maintaining the site’s performance and security. 

What was your primary form of communication with WPDone?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about WPDone is not only their technical expertise but also the depth of their experience in WordPress development. As the creators of the Jupiter Theme — one of the most robust and flexible WordPress themes available — they bring a unique understanding of performance optimization, scalability, and user experience. Although we are not currently using the Jupiter Theme on the Global Wellness Day website, we are considering implementing it in the future, knowing it was built by the very team maintaining our site. Their dual perspective as both developers and support providers gives them a distinctive edge, allowing them to offer tailored recommendations and implement best practices that go beyond routine maintenance.

Are there any areas for improvement or something WPDone could have done differently?

None at all. 

BACKGROUND

Please describe your company and position.

I am the Web Expert of Sch_Studio

Describe what your company does in a single sentence.

We deal with communication
We take care of visual identities and coordinated images, we design websites and graphics for print,

we work with animation, we manage advertising campaigns and social channels.

Sch_Studio
web_visual_copy
Founded in 2011 by Scheila Morganti (freelancer, mother and contributor),
sch_studio is a sole proprietorship.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPDone to accomplish?

• https://www.iconsystemgroup.com/
• https://impresamartarelli.it/
• https://www.teatrinopellido.it/

SOLUTION

How did you find WPDone?

• Clutch Site
• Artbees WP Themes

Why did you select WPDone over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

When discussing the "scope of building website work," it's essential to understand that this encompasses a wide range of tasks, from initial planning to ongoing maintenance. Here's a detailed breakdown:

Key Components of Website Building Scope:

1. Planning and Discovery:

Goal Definition:Determining the website's purpose (e.g., e-commerce, information, lead generation).
Identifying target audience and user needs.
Requirements Gathering:Defining functional requirements (e.g., user registration, shopping cart, contact forms).
Outlining content requirements (e.g., text, images, videos).
Specifying technical requirements (e.g., hosting, CMS, security).
Sitemap and Wireframing:Creating a visual representation of the website's structure and navigation.
Developing wireframes to outline page layouts and content placement.

2. Design:Visual Design:

Creating a visually appealing and user-friendly design.
Developing a style guide (e.g., color palette, typography).
Designing page layouts and user interface elements.
User Experience (UX) Design:Ensuring a seamless and intuitive user experience.
Conducting usability testing and making necessary adjustments.

3. Development:Front-End Development:

Coding the website's user interface using HTML, CSS, and JavaScript.
Ensuring responsiveness across different devices (e.g., desktops, tablets, smartphones).
Back-End Development:Developing the website's server-side logic and database integration.
Implementing content management systems (CMS) like WordPress, Drupal, or custom solutions.
Implementing E-commerce functionalities, when needed.
Testing and Quality Assurance:Testing the website for functionality, performance, and security.
Debugging and resolving any issues.

4. Deployment and Launch:

Hosting Setup:Configuring server settings and deploying the website to a live environment.
Domain Setup:Connecting the website to its domain name.
Final Testing and Launch:Final checks before making the website publicly accessible.

5. Maintenance and Support:

Ongoing Maintenance:Regularly updating the website's content and software.
Monitoring website performance and security.
Technical Support:Providing assistance to users and resolving any technical issues.
SEO maintenance:Ongoing work to improve search engine rankings.
Summary of Key Deliverables:

Website Design: Visual mockups and style guide.
Functional Website: A fully developed and functional website.
Content Management System (CMS): If applicable, a CMS for easy content updates.
Responsive Design: A website that adapts to different screen sizes.
Testing and Quality Assurance Reports: Documentation of testing procedures and results.
Deployment and Launch: A live and accessible website.
Documentation: User manuals and technical documentation.
By clearly defining the scope of work and deliverables, website development projects can be managed effectively and achieve their desired outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

measurable project outcomes that demonstrate progress or success are derived from theme stability and ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The purchased product was immediately usable and for every need they have a very efficient support

What was your primary form of communication with WPDone?

Email or Messaging App

What did you find most impressive or unique about this company?

I really liked the style and the flexibility of the theme to develop the project according to the client's needs

Are there any areas for improvement or something WPDone could have done differently?

I have not encountered any problems with them so far and have no suggestions regarding this.

BACKGROUND

Please describe your company and position.

I am the Project Manager of 4C

Describe what your company does in a single sentence.

A digital creative agency, helping brands to stand out. Marketing Communication & Advertising Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPDone to accomplish?

• Web Design
• Design Conversion and Web Development

SOLUTION

How did you find WPDone?

Online Search

Why did you select WPDone over others?

• High ratings
• Company values aligned
• Jupiter X Theme

How many teammates from WPDone were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating websites from scratch or based on designs from my design team. Evaluating technical possibilites within a certain budget. 

Key Deliverables:

state-of-the-art websites with various additional features

multli-language service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From start to finish, they have been an absolute pleasure to work with. Their professionalism, efficiency, and dedication have made every project seamless and stress-free.

What truly sets them apart is their ability to deliver effortless, cost-effective, and timely solutionswithout compromising on quality. I’ve collaborated with them on several projects across various niches, and they’ve consistently demonstrated a deep understanding of my needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team is fantastic, but I have to give a special shoutout to their dedicated project manager. Friendly, competent, and always on top of things, they made communication smooth and ensured every detail was handled perfectly.

What was your primary form of communication with WPDone?

Email or Messaging App

What did you find most impressive or unique about this company?

I cannot recommend WPDone enough! From start to finish, they have been an absolute pleasure to work with. 

• professionalism
• efficiency
• dedication
• stress-free to work with them

Are there any areas for improvement or something WPDone could have done differently?

Maybe easier access to video call at certain stages of the project. sometimes quick personal contact is still helpful for certain stages of a project.

BACKGROUND

Please describe your company and position.

I am a senior department director for Q-mation

Describe what your company does in a single sentence.

Digital Marketing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPDone to accomplish?

• Customize Header

SOLUTION

How did you find WPDone?

artbees

Why did you select WPDone over others?

• High ratings
• Good value for cost

How many teammates from WPDone were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired WP Done to create a highly customized website header for one of their existing themes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The customized header works flawlessly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work was completed within budget and on time.

What was your primary form of communication with WPDone?

Email or Messaging App

What did you find most impressive or unique about this company?

I have always been happy with their themes and support.

Are there any areas for improvement or something WPDone could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am an executive at Sunweaver Creative

Describe what your company does in a single sentence.

Creative development and marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WPDone to accomplish?

• Build out a modernized website.
• Update previous elements
• Make it easy for us.

SOLUTION

How did you find WPDone?

Referral

Why did you select WPDone over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of WPDone’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build out the Saint Bastian Website and integrate it with our current sales platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were very happy with the work provided by WPDone and the Artbees team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The system WPDone uses to monitor progress and build out sites makes the process a breeze to direct and keep flowing.

What was your primary form of communication with WPDone?

Email or Messaging App

What did you find most impressive or unique about this company?

They are friendly and competent and always work hard to fix any complications that come up.

Are there any areas for improvement or something WPDone could have done differently?

We're really happy with how they approached this project.