WP Swings

BACKGROUND

Please describe your company and position.

 I am the Founder and Editor-in-Chief of a media company 

Describe what your company does in a single sentence.

PrWe are an online publication covering professional wrestling history through researched articles, interviews, and long-form features, with an online store offering digital article PDFs and merchandise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Create professionally formatted PDFs with dynamic author bios, linked author attribution, clear footer labels, and typography matching the website.
• Sell current, ad-free article PDFs through WooCommerce, with protected downloads delivered automatically after purchase and through confirmation emails.
• Automate article-to-product creation and synchronization, with bundle pricing and cart upsell prompts.

SOLUTION

How did you find WP Swings?

Existing PDF Generator for WP customer

Why did you select WP Swings over others?

They developed the PDF plugin I was already using.

Describe the scope of work in detail. Please include a summary of key deliverables.

I paid $650 for a custom integration between PDF Generator for WP and WooCommerce on Stories. The scope was agreed in writing on May 29, 2026. The PDF deliverables included a dynamic author bio card with the author’s photo, biography, and links; clearer “Author:” and “Last Updated:” footer labels; clickable author attribution; typography matching the website; and header and layout adjustments.
The purchasing workflow was intended to sell current, ad-free article PDFs generated from live content, with global and article-specific pricing, automatic delivery after purchase, and downloadable links in customer confirmation emails.
The agreed scope also covered creating linked WooCommerce products from the article archive, automating product creation and synchronization, organizing products under an eBook category, and configuring bundle deals and cart upsell prompts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team implemented useful PDF and purchasing features, and I confirmed on July 5 that the outstanding issues appeared resolved, including the email download link. However, the results did not remain reliable. By September, a customer’s purchased PDF was missing paid customizations, including the “Author:” label, clickable author attribution, and the final author bio box.
On September 15, WP Swings confirmed that a plugin update had overwritten the custom work. They advised avoiding automatic updates, retaining an older customized backup, or commissioning a paid add-on. In October, they also increased the installed plugin’s version number from 1.6.4 to 9.6.4 to suppress updates. That raised concerns for me about missing future bug fixes, compatibility improvements, and security patches.
Their October 21 response acknowledged that avoiding updates was not a viable long-term strategy for maintenance and security. The proposed permanent solution was another $500 for a separate add-on to preserve the customizations through future updates. Customer delivery problems also recurred. I reported broken confirmation-email download links in June and July, and three customers reported access failures in September and October.
Some links returned buyers to the homepage instead of delivering their purchased PDFs, requiring manual fulfillment. Their October explanation was that customers needed to be logged in, despite my store allowing guest checkout. Those delivery issues remained unresolved with WP Swings when I ended the working relationship and took over the work independently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The May 29 quote estimated six to seven working days from kickoff. Final sign-off was not reached until July 5. Getting there involved weeks of repeated follow-ups and several rounds of partial corrections. I repeatedly found agreed details missing from work presented as completed, including typography changes, author-box placement, working author links, and the correct PDF header image. There were also scope disagreements.
In June, the team said dynamic bundles had not been discussed. I had to refer them back to their May 29 written confirmation covering bundles and cart upsell prompts before that work progressed. During the initial discussions, I arranged a call after midnight my time to accommodate their stated business hours in India.
I had already emailed the requirements and sent an agenda. The representative seemed unfamiliar with the project, and I spent much of the call, half awake, explaining those requirements again. I left feeling that the representative had not been adequately briefed and that the call had done little to move the project forward.
The team did respond and make corrections, which I appreciate, but the overall process required considerably more follow-up and checking on my part than I expected.

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

WP Swings offers a great underlying PDF plug-in, which I am continuing to use. Their team implemented useful features and made corrections during the project, and I appreciate that work. My dissatisfaction concerns the custom development process, the durability of the implementation through plugin updates, and the recurring customer download problems.

Are there any areas for improvement or something WP Swings could have done differently?

The implementation’s update limitations should have been explained clearly before payment. Normal updates to their own plugin could overwrite the commissioned work, leaving me to restore an older version, suppress updates, or pay for a different implementation. That limitation and the additional cost of addressing it would have mattered to my purchasing decision.
A sustainable approach that preserved the customizations while allowing normal updates should have been discussed at the outset. They could also improve preparation for calls, consistency in recognizing the agreed written scope, and testing before marking work as completed. Customer delivery testing should cover the actual confirmation-email download link, guest checkout, and access while logged out and after the checkout session ends.
I normally leave positive reviews and had hoped to do the same here. I am continuing to use the plugin, but I would not commission further custom development from WP Swings based on this experience. Clearer advice before payment, more thorough testing, and more consistent follow-through would have made a substantial difference.

BACKGROUND

Please describe your company and position.

 I am the Dev of a software company 

Describe what your company does in a single sentence.

Software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Sync Salesforce with Wordpress and Woocommerce

SOLUTION

How did you find WP Swings?

Online Search

Why did you select WP Swings over others?

• High ratings
• Company values aligned

How many teammates from WP Swings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work – WooCommerce Salesforce Integration (WPSwings)

The plugin developed by WPSwings enables seamless synchronization between WooCommerce and Salesforce.

Main activities include:

• Installation and secure setup
• Mapping of customers, orders, products, and custom fields
• Real-time or scheduled data sync
• Testing and validation of workflows
• Delivery of documentation and training

Key Deliverables:

• Fully configured WooCommerce ↔ Salesforce integration
• Object and field mappings
• Automated sync workflows
• Test validation report
• Documentation and knowledge transfer

Note: In some complex configurations errors may occur, but the WPSwings team has always been responsive and ready to provide effective support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The WPSwings WooCommerce ↔ Salesforce integration has helped us save time and reduce manual data entry, with orders and customers syncing automatically into Salesforce. This has improved data accuracy and allowed our team to process orders much faster.

We did encounter some issues with duplicate products caused by plugin errors in certain configurations, but overall the integration works well and the WPSwings support team has always been quick to help us resolve problems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The WPSwings team managed the project well, delivering the requested configurations on time and with clear guidance. Whenever we had specific needs or encountered issues (including duplicate product errors), they were responsive and proactive in providing solutions. Their support has been consistent and reliable, ensuring the integration could move forward without long delays.

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about WP Swings is their responsiveness and dedication. Even when we faced complex issues, their team was always available, supportive, and willing to find solutions quickly. The level of customer care really sets them apart compared to many other plugin developers.

Are there any areas for improvement or something WP Swings could have done differently?

One area for improvement would be better data cleanup when new plugin versions are released, to avoid issues like duplicate records. Additionally, providing stronger support for highly customized configurations would make the integration even more reliable.

BACKGROUND

Introduce your business and what you do there.

I'm a venture architect at Creaktor, an advertising and marketing company. We help businesses with setup, launch, and scale.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WP Swings?

We needed help with a plugin.

SOLUTION

What was the scope of their involvement?

WP Swings customized one of their plugins for a client of ours. The plugin needed a feature that integrated gifts into the points and rewards system. The gift feature was added into the popup of the checkout.

What is the team composition?

We worked with one teammate from WP Swings.

How did you come to work with WP Swings?

We found them through an online search. They had a plugin that did what I needed.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together in January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WP Swings recorded a video that showed the results. The video demonstration was sufficient for our client to approve the customization; it was exactly what the client needed.

How did WP Swings perform from a project management standpoint?

We had a very sleek cooperation. There was no delay. Our primary form of communication was in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

WP Swings was very personal and above expectations. The 1–1 service and speed of development were impressive.

Are there any areas they could improve?

No, there weren't any.

BACKGROUND

Please describe your company and position.

 I am the Director of a business services company 

Describe what your company does in a single sentence.

Online learning/training resources

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Handle multi-layer subscription pricing

SOLUTION

How did you find WP Swings?

WordPress

Why did you select WP Swings over others?

Product fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Handling Multi-Layer Pricing Subscription Products I came across WP Swings when looking for a plugin that could handle multi-layer pricing for my online training/learning products in conjunction with WooCommerce on my WordPress site.Subscriptions for WooCommerce did the trick. It's a simple installation and setup, doesn't overburden with technical language, and effectively does what it says on the tin. I've been very pleased with the product and the tech support available, that I decided to upgrade from the free plugin to the Pro version, to add greater flexibility to my growing business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Upgrade to Pro

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very straightforward.

Are there any areas for improvement or something WP Swings could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Web Devs

Describe what your company does in a single sentence.

Web development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Custom plugin development

SOLUTION

How did you find WP Swings?

Online Search

Why did you select WP Swings over others?

High ratings

How many teammates from WP Swings were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Additional custom functionality to standard plugin, made as new plugin so everything can be updated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A plugin that works

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Faster that expected.

Professional dialogue. 

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

Their quick response times impressed me.

Are there any areas for improvement or something WP Swings could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Digital Marketer of an e-commerce company 

Describe what your company does in a single sentence.

Our company creates subscription boxes for people to send to their loved ones

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• They helped with the main subscription functionality of our website!

SOLUTION

How did you find WP Swings?

Online Search

Why did you select WP Swings over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Easy implimentation of their plug in software and their service is great!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ease of implimention and easy tutorials. Sucess of plug in 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Super responsive customer support on their website. They were very knowledgeable about their products and capabilities.

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

How well their product is made and the customer service. You can tell they care about the user experience

Are there any areas for improvement or something WP Swings could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the 3D Artist of Artivoxa

Describe what your company does in a single sentence.

We are 3D assets library

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Website update and optimization

SOLUTION

How did you find WP Swings?

Online Search

Why did you select WP Swings over others?

• Pricing fit our budget
• Good value for cost

How many teammates from WP Swings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've hired WP Swings to work on out wordpress/woo commerce website. They did the whole update of the website and fix some issue to make everything working properly 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Now we have more people paying montlhy with subscription product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are always available and everything was made in a very good time

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was impressive.

Are there any areas for improvement or something WP Swings could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing manager & Area Sales of FLAIRMO

Describe what your company does in a single sentence.

Selling compressors and nitrogen & oxygen generators

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• G’et a PDF generator for our products

SOLUTION

How did you find WP Swings?

Online Search

Why did you select WP Swings over others?

• High ratings
• Pricing fit our budget

How many teammates from WP Swings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Very good and quick responses

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some language barriers, but almost very good 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they. And when issues arrive the good at fixing them

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

WP Swings offered very quick answers over email 

Are there any areas for improvement or something WP Swings could have done differently?

No everything good 

BACKGROUND

Please describe your company and position.

I am the Webdesigner of Gramofoni Oy

Describe what your company does in a single sentence.

Music agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Ticket selling online
• To get affordable solution for selling the tickets , delivering via email and qr code check in in events

SOLUTION

How did you find WP Swings?

Online Search

Why did you select WP Swings over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

WPSWINGS have been providing excellent customer service, helped in the installations and done free job to get all done when had problems. Now we have good online sales system for tickets. We are going to stay customers for them forever. Thank you WPSWINGS!!!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Whit our budget wich was not super high we got done everything plus the support of WPSWINGS is very fast  and very professional. 10/10 WPSWINGS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have done everything in time and even faster than I expected.

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

Everything just work

Are there any areas for improvement or something WP Swings could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the CEO of Datastream

Describe what your company does in a single sentence.

Software development and web hosting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Swings to accomplish?

• Make changes to a web solution

SOLUTION

How did you find WP Swings?

built the software we are using

Why did you select WP Swings over others?

• High ratings
• Good value for cost

How many teammates from WP Swings were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Make a custom software customization, Their work was very high quality, and everything was in order regarding delivery time and functionality. We have worked with WP-Swing for many years and always the same good service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliveries were always well ahead of schedule. It is worth noting that the estimated deadlines were still very acceptable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good project management, always delivered work ahead of schedule and met all our wishes.

What was your primary form of communication with WP Swings?

Email or Messaging App

What did you find most impressive or unique about this company?

Friendly communication, easy to submit project requests, and everything was done very well and well under the estimated time.

Are there any areas for improvement or something WP Swings could have done differently?

No nothing I can think of.