Williams Media

BACKGROUND

Please describe your company and position.

I'm an executive at Avanti Mansion

Describe what your company does in a single sentence.

We are an Award Winning Wedding Venue and Catering Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• Build a beautiful Website with 5 star UX/UI
• Bring us fresh design ideas to elevate our look/branding

SOLUTION

How did you find Williams Media?

Online Search

Why did you select Williams Media over others?

• High ratings
• Great culture fit
• There product was to the level we wanted

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Williams Media did a total overhaul of our website twice now in the last decade. Each time they have brought us beautiful website that function great and drive our customer to where we need them to go.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've worked with a number of other companies over the years, Williams Media has consistently always been the best. They are creative, innovative, intelligent, and they take the time to understand our business to build the best experience and services to our needs. Simply put, they build the most beautiful websites and are the only ones in WNY doing it at that caliber. We've seen increased traffic to the website and bookings when we have a WM website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always deliver on time. If projects take longer then expected it's because we didn't get them information fast enough.

What was your primary form of communication with Williams Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their product is just the best. They build the best and most beautiful websites in our market. Their team is all talented, knowledgable, fun, and always on top of current trends when it comes to creative and function.

Are there any areas for improvement or something Williams Media could have done differently?

I'm just rejoining the team after 3 years but I remember the first time working with them was amazing. Only thing I remember was it took a minute for WM to understand our business to understand what we needed. But we have a lot to us so it was a learning curve I believe was overcome quickly.

BACKGROUND

Please describe your company and your position there.

I am the Vice President of Business Development & Social Impact at Verdi Commerce, a remarketing partner for leading CE & Houseware brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Williams Media?

Williams Media helped us build a new website to properly launch our new brand and differentiate or role from competitors.

SOLUTION

How did you select this vendor and what were the deciding factors?

With a significant part of our team in the Buffalo, NY area, we were thrilled to find a local partner. We ultimately selected Williams due to their track record of success with other local organizations and diligent process in walking us through what a relationship would look like.

Describe the project in detail and walk through the stages of the project.

From day 1 the team at Williams did a phenomenal job listening to our story, goals and capabilities and helping us deliver a phenomenal final product. The collaboration tools Williams Media uses throughout the process are excellent and allowed us to quickly and seamlessly work with their team.

How many resources from the vendor's team worked with you, and what were their positions?

Our principal contact was Sebastian, who was responsible for the creating of our website. He did a tremendous job creating the experience we were aiming for and was excellent to work with. Their graphics team also did a phenomenal job creating illustrations that helped deliver our intended messaging.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received repeated positive feedback from internal and external stakeholders regarding the success of the project.

How effective was the workflow between your team and theirs?

Incredible, the workflow was made so simple based upon the collaboration tools used by Williams.

What did you find most impressive or unique about this company?

The ease of the content creation, editing, and creative process was impressive.

Are there any areas for improvement or something they could have done differently?

No!

BACKGROUND

Please describe your company and your position there.

Cynthia Watson is the Forbes Books co-author of The Power of Remote: Building High-Performing Organizations That Thrive in the Virtual Workplace. She is Executive Chair of Virtira, a completely virtual company that focuses on remote team performance.

She wrote her 1993 master’s thesis on telecommuting, then went on to build a career around the concept — running and advising a variety of companies while traveling the world. Watson’s previous book was How To Work From Home And Actually Get SH*T Done: 50 Tips for Leaders and Professionals to Work Remotely and Outperform the Office.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Williams Media, and what were your goals?

We had a very tight timeline to develop, build and launch a new website to coincide with a significant marketing opportunity. Williams Media did what I thought was impossible in a very short timeframe – literally a few months – with a very high standard of production and creativity.

SOLUTION

How did you select this vendor and what were the deciding factors?

Williams was recommended by Zach at Dado Creative, who we have a lot of faith in as a marketing professional/guru. We also looked at their portfolio and had a preliminary meeting with their team. Their obvious SEO mastery along with cutting edge design and development team made Williams an easy choice for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a preliminary kick off call, Williams delivered to us a detailed scope of work, which we worked with them to refine. They provided us wireframes which we were able to easily comment on throughout the process. They always met their deadlines and for us, it was a seamless and straightforward process.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the vendor's founder/president, then their creative director and site delivery team. They kept our interaction with them to one or two people to make our experience easy, but we did not directly work with the project or execution team - in order to simplify collaboration and communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After many years of false starts, we finally have a site that matches how we feel about who we are and what we can offer. We're already getting inbound business as a result.

Describe their project management style, including communication tools and timeliness.

It was a clearly defined project process, with clear milestones and deadlines that were well communicated and reinforced, including what they needed from us. If anything (like COVID or a weather mishap) caused delays they let us know in plenty of time. At no time, did this feel like a risky project, even though it had very tight timelines.

What did you find most impressive or unique about this company?

We were impressed with their enthusiasm for their work and knowledge of current design and web development trends. But having such a short timeline and experiencing such low stress throughout - was amazing.

Are there any areas for improvement or something they could have done differently?

The use of MS Teams for collaboration, if the client already has MS teams, didn't work well, which is likely an MS Teams issue, not a Williams issue. We ended up moving the bulk of our collaboration to another platform, which was fine.

BACKGROUND

Please describe your company and position.

I am the Adm. Asst. of The Willows

Describe what your company does in a single sentence.

To enrich the lives of our adult home residents by providing personalized care plans that empower them to live with dignity and fulfillment. We are committed to creating an environment where our residents feel comfortable, valued, safe, and at home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• Create our website
• Re-brand our logo
• Transfer our domains

SOLUTION

How did you find Williams Media?

Referral

Why did you select Williams Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Williams Media to create and develop our website in addition to creating our logo and brand. We worked with us to design the site map, create the different pages, implement all the details for our business, and make sure the new logo and branding matched the essence we were wanting to portray.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website! It is a visual testament to the amazing work that the WM team created for us! The website has already allowed us to expand our marketing and bring in new resident inquiries as well as staff inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sebastian was amazing! He was very communicative, always prompt to respond to our questions or content changes, and fast-tracked our progress by having the team create content in the places we were slower to come up with our own ideas for.

What was your primary form of communication with Williams Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They felt like a family! It was really pleasant to work with all their team members. Everyone was on the same page and they all were fast to help us as needed. Very genuine people!

Are there any areas for improvement or something Williams Media could have done differently?

We have no complaints!

BACKGROUND

Please describe your company and position.

I am the Principal of PARC Consulting, LLC

Describe what your company does in a single sentence.

Financial Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• Redesign a new website
• Implement Hubspot for marketing campaigns

SOLUTION

How did you find Williams Media?

• Online Search

Why did you select Williams Media over others?

• Close to my geographic location

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign the corporate website and build us a better brand then use it in a marketing campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great new website that performs extremely well. Marketing campaign has been designed and is currently being implemented. Everything has been a great experience so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was done as expected.

What was your primary form of communication with Williams Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Corporate fit... the ability to pivot quickly and deliver.

Are there any areas for improvement or something Williams Media could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

I am the Vice President, Government Affairs of Charlotte Regional Business Alliance

Describe what your company does in a single sentence.

The CLT Alliance is the voice of business and only regional economic development organization that grows the economy, advocates for business and convenes diverse stakeholders for the city of Charlotte and the 14-county, bi-state region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• Referendum campaign website design

SOLUTION

How did you find Williams Media?

Referral

Why did you select Williams Media over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Williams re-designed an existing website to reflect the needs of the current campaign. The site was refreshed to allow users to interact with the campaign in different ways, including re-design of specific pages. Notably, a project list was created that included photos and designs that were included on the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creating specific pages on the website; delivering those pages by a date certain; updating content as requested

Describe their project management. Did they deliver items on time? How did they respond to your needs?

With a very quick turnaround, Williams created the campaign website as requested. They set expectations early on and met them. The team was very responsive via email and by making page edits as requested through editing software.

What was your primary form of communication with Williams Media?

Virtual Meeting

What did you find most impressive or unique about this company?

The Williams team treated this project like it was their own. Their attention to detail and promptness in following up with requested changes made us feel confident throughout that they would complete the project on time and as requested.

Are there any areas for improvement or something Williams Media could have done differently?

None. Great working with them!

BACKGROUND

Please describe your company and position.

 I am the Secretary/Treasurer of a construction company 

Describe what your company does in a single sentence.

Heavy Highway and Bridge Construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?
Cool new website

SOLUTION

How did you find Williams Media?

• Online Search
• Referral

Why did you select Williams Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New Branding and Website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were timely and met our schedule. Also accommodated our delays

What was your primary form of communication with Williams Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered a great working product.

Are there any areas for improvement or something Williams Media could have done differently?

Timely billing

BACKGROUND

Please describe your company and position.

I am the Integrated Marketing Lead of an energy & natural resources company

Describe what your company does in a single sentence.

We design and build fail-safe battery energy storage systems with on-demand, affordable power for use in industrial, medical, commercial, municipal, and residential building applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• Redesign and Refresh our Company Website

SOLUTION

How did you find Williams Media?

Referral

Why did you select Williams Media over others?

• Referred to me
• Company values aligned

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In addition to discussing creative preferences and our design expectations, ​the Williams Media team worked with Viridi to develop a cohesive site map & content plan for our multi-page site relaunch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We needed to meet a very tight deadline for a launch in time for an event. WM met that deadline with an excellent team effort.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They offer a combination of reliability, performance, and exceptional customer support that is hard to find in the industry.

What was your primary form of communication with Williams Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They made our online journey a smooth and enjoyable one.

Are there any areas for improvement or something Williams Media could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Sales mgr of Scherer Furniture

Describe what your company does in a single sentence.

We are a high-end retail furniture company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• To basically get her name out there on the web.
• To refresh our old website and redo the whole thing

SOLUTION

How did you find Williams Media?

Referral

Why did you select Williams Media over others?

Referred to me

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Williams media is very responsive anytime I needed to reach out to them. They listen to our concerns and adjusted their plans accordingly. We’ve been in business for 120 years plus and obviously there was no InternetWilliams media is very responsive anytime I needed to reach out to them. They listen to our concerns and adjusted their plans accordingly.

We’ve been in business for 120 years plus and obviously there was no Internet back then but this is the best we’ve had to deal with.. Are you very professional, polite, very professional very polite!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we went with Williams, we were getting more calls off of our website than we were before, much sharper and updated images that we had before, and more traffic in our furniture store

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely timely and extremely responsive. That’s all you can really ask.

What was your primary form of communication with Williams Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They're very hands-on. They've adapted to our wishes and introduced new and exciting ideas for the website that we’re right on.

Are there any areas for improvement or something Williams Media could have done differently?

To be honest, nothing comes to mind

BACKGROUND

Please describe your company and position.

I am the Vice President of Eagles’ Wings

Describe what your company does in a single sentence.

We are cultivating a global community passionately reconnected to their spiritual heritage through events, resources, and trips to the Holy Land.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Williams Media to accomplish?

• Update our website
• Improve our marketing
• Implement HubSpot for our travel department

SOLUTION

How did you find Williams Media?

Referral

Why did you select Williams Media over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Williams Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign one of our websites associated with travel. 
• Onboarding and implementation of HubSpot CRM for our EW Travel team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered a redesigned website, and the HubSpot integration was extremely well done.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provide excellent project management and timely deliverables.

What was your primary form of communication with Williams Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their culture, expertise, and high-quality deliverables.

Are there any areas for improvement or something Williams Media could have done differently?

No