Wildish & Co.

BACKGROUND

Introduce your business and what you do there.

I am a freelance creative director and designer, I work for medium-small companies doing brand design, web design, and strategy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

I had been given a rebranding project for a small child care startup. They never really had the attention they required,  but they managed to grow to a decent size and needed to refresh their brand identity. My task was to do everything from the strategy to the brand identity, and flesh out their positioning. Then we created guidelines and helped roll it out. I brought Wildish & Co. to help me bring the visual side to life.

SOLUTION

What was the scope of their involvement?

 I set the strategy and direction, and Wildish & Co. worked closely with me to flesh it out. They helped visualize my ideas, even when they were quite loose. They would come back with intelligent and though-through designs based on the notes I provided.

They helped with the animation as well, the logo, typeface, color, and creating guidelines. They did other branding stuff as well, such as brand textures and graphical elements.

For the logo specifically, I described how the customers should feel about the logo and provided examples of brand territories, and they came back with the actual visual.

What is the team composition?

I worked primarily with Jake (Creative Director) and Sam (Strategy Director), but I know they have an animator as well.

How did you come to work with Wildish & Co.?

I’ve known them for years. I used to work with them at a different agency, and I know they’re extremely reliable. Jake, in particular is amazing; he can quickly turn around quality work. He is very proficient and creative.

How much have you invested with them?

I spent about £8,000 (approximately $10,300 USD).

What is the status of this engagement?

We worked together from June–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The brand is set to launch this week and the client is extremely happy. As a result, I will continue to work with the client going forward. The project will make a massive difference in how the brand will be perceived. It’s more sophisticated and elegant than it was before. I’m sure it will do well once it’s launched.

How did Wildish & Co. perform from a project management standpoint?

Because we’ve worked together before and it was a relatively small project, we worked together closely and didn’t require a lot of project management. That probably wouldn’t be the same for everybody.

What did you find most impressive about them?

For a small agency, they’re extremely accomplished. They’re creative, friendly, and approachable. Some branding agencies are quite arrogant, but I don’t get that feeling from Wildish & Co. They care about achieving results for their clients and customers. They want to make something that, when the partnership ends, the customer has something that meets their needs. They make things that actually work.

Are there any areas they could improve?

If I were my client, I would like them to do more of the copywriting work. For me, that’s not an issue because that’s what I do, but there’s room for them to expand there,

Do you have any advice for potential customers?

Know what you want and what the bigger picture looks like for you. But don’t crowd them; let them come up with ideas and run with them. They’re extremely creative, and their ideas are great. You just need to give them the leeway to do that.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of a startup tech company. We’re developing a platform for personal trainers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

We were looking for a company that could get our image across, one with the same dynamics as what we were trying to portray.

SOLUTION

What was the scope of their involvement?

We were looking to create our branding and identity. We had an initial conversation with Wildish about how we wanted to show our business to the world and how they could help with that. We explained what we wanted to stand for, and they grasped that. 

Wildish came up with three choices for the groundwork, and we went more and more into detail from there. The initial conversation was very good. They understood what we wanted, and they were perfect in expressing that.

Wildish helped define our identity in terms of color scheme, logo, and other deliverables, which we can integrate into social media and other marketing. They also put us in contact with a marketing company.

What is the team composition?

We more or less worked with their whole team. We had an initial meeting with one of their principals at our office to establish how we were going to do things. He brought in different people after that.

How did you come to work with Wildish & Co.?

We selected 4–5 candidates and had interviews with them. We had a massive connection with Wildish from our first conversation. They breathed the same air we did, so the choice was quickly made. We had interviews with the remaining two companies on the list, but it was very clear for my partner and me that we’d go with Wildish.

How much have you invested with them?

The original quote was £12,500 (approximately $14,600 USD), and we had some other things done for £2,500 (approximately $3,000 USD). We’re close to £15,000 (approximately $17,500 USD) now, and I believe the next phase will cost another £20,000 (approximately $23,300 USD).

What is the status of this engagement?

We worked with Wildish between June–August 2020. They delivered a logo and additional collateral we can use for merchandising. We’re planning to have Wildish design our apps and website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I wouldn’t have asked Wildish to come back and do the website if I wasn’t happy with their work. I’m coming from the financial world, where everything is rigid, clear, and quick.

How did Wildish & Co. perform from a project management standpoint?

They gave us a precise timeline for when each part would be delivered, and they were spot on. Actually, Wildish delivered early.

From speaking with the other agencies we considered, I was worried that the process would involve a lot of wishy-washy talking and delays, but that was absolutely not the case. Wildish was on top of us instead of the other way around. They would present something to us, we’d approve it, and it would be done.

If I had a question, they were literally a phone call or text away. The reaction time was immediate. We used email if the item needed more explanation.

What did you find most impressive about them?

I have to emphasize the human side and ease of talking to Wildish. From speaking to the other companies, I was afraid that this was going to be an issue and that they’d force their ideas upon us, but this wasn’t the case at all. It was our choice completely what color scheme we’d use, but Wildish made it clear why their proposal was the right one for us. They never put pressure on us, but they were clear and straight.

We had extensive conversations with the companies we considered, and Wildish understood what we wanted from the first second. I got the feeling that they could see the branding before we could, and that made it very easy to work with them. For example, Wildish came up with an animation for the logo. We hadn’t asked for it in the beginning, but it was really an eye-opener for us.

Are there any areas they could improve?

Most of the work with them was done through a communication platform, which gave me difficulties at times. This is more because I’m from an older age group than everybody else. My partner is a lot younger, and he was really good with it. This was only a minor thing, and I completely understand why they used it.

I may be able to provide a better answer to this question a few months down the line.

Do you have any advice for future clients of theirs?

What helped us was having a very clear idea of how we wanted to portray ourselves in the world and how we wanted our product to be seen. The client should look at that from all angles and write it down, and then let Wildish do the work. They’re specialists at what they do, and they’re very good at it.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a motion design company. My general role is to employ people to give me designs, and I animate them. Toward the beginning of the year, we did a couple of big projects related to COVID.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

I had a particular job and needed quirky, creative, and really eye-catching design.

SOLUTION

What was the scope of their involvement?

I approached them with a brief, and they did all of the designs. They sent me an illustrator file with all of the different assets that I needed, which I then broke into many different pieces, animated, and put back together in a video.

Sam (Strategy Director) also did a lot of the project management. He helped with the timeline of when the deliveries would be. 

What is the team composition?

Sam is usually a point of contact because he orchestrates things and keeps the project moving. I also speak to two designers: Steve (CEO & Founder) or Jake (Founder).

How did you come to work with Wildish & Co.?

I’d seen an article about top creative agencies in London, and Wildish & Co. was highly rated. They seemed pretty cool, and I really enjoyed their branding. I checked out their website and Instagram. They seemed to fit perfectly for this job.

How much have you invested with them?

The first project came out to around £8,000 (approximately $10,300 USD), and about half of that went to my side. What they provided was great, and they weren’t too expensive or too cheap — they were just right. The good quality stuff is worth paying for, in my opinion.

What is the status of this engagement?

We started some of the bigger projects around the end of last year and then closed them at the start of this year. I’ve continued to work with them because they’re great to have around, and the quality of their work is so good. Their timing is also really good. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because of that first job they helped with, there is now recurring work for them. The client was super happy, which is obviously very good for me. Wildish & Co. seems to work well on social media, because these videos were brought out on Instagram. I didn’t have to do too much to their deliverables to be able to do the motion graphics; what they provided was in good order, so it was super easy to use. They’ve continued to do that on every single project we’ve worked on since. They’re a pleasure to work with.

How did Wildish & Co. perform from a project management standpoint?

They do really well. They’re like a self-running system. They’re very simple for me to work with because they handle a lot of the timing as well as the actual designs themselves. We have a Slack channel to share samples of work with each other. It’s a very open, creative space where they also provide feedback, which is great. I prefer to work that way.

When we started this initial project, Sam set up a Monday time flow for week-by-week delivery, so I knew exactly when they would send the design to me and how many days we had for review. I didn’t have to plan too much on my end. Everything was on time and we had a happy client, so it was a win-win. 

What did you find most impressive about them?

They proposed such creative and brilliant designs and were also really fun to work with. Every project since has had the same creative edge. That makes it easier for me, because it means I can jump into a project knowing it’s going to be creative. Their work isn’t stale.

Are there any areas they could improve?

That’s really hard because I actually have no complaints. So far, there’s nothing they should improve upon. Everything has been as I’ve hoped for, if not better.

Any advice for potential customers?

An open dialogue with them is really great. Get to know them and try to set up some Slack communication.

BACKGROUND

Introduce your business and what you do there.

I’m a freelance television director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

They’ve worked on multiple projects, but for this particular one, I hired them to work on the website for a new independent television production company.

SOLUTION

What was the scope of their involvement?

Wildish & Co. served as a creative partner and developed the website for me. The team did the initial design work and created the pages.

What is the team composition?

I worked with both Steve (CEO) and Jake (Creative Director).

How did you come to work with Wildish & Co.?

I heard about them through a friend of mine for whom they’d created a website. I liked how they worked, and I trusted that they would do a good job.

How much have you invested with them?

We spent under £1,000 (approximately $1,250 USD). The price was good because we were a startup and had a limited budget and limited resources. 

What is the status of this engagement?

We worked together from February–April 2020. As the company grows, our website needs will grow, so we might work with them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website was designed to give us a web presence. It allows us to send clients a link when we engage with them. It reassures people that our company is credible. When people Google our website, they can know that we are who we say we are. 

How did Wildish & Co. perform from a project management standpoint?

Their project management is very effective. They deliver work when they say they will, and their turnaround time is very quick. Before the lockdown began, I was able to go into their offices because they’re local.

Once I’d given them the original brief, all of the follow-up work was done through email rather than phone calls. I was also able to look at the website, comment on it, and provide feedback via email. 

There was a little bit of a delay from our end because we were waiting for the right time to launch the website. One thing that’s great about them is that they’re good at tutoring you to manage the website yourself. 

What did you find most impressive about them?

Wildish & Co. can deliver good websites at a reasonable cost. They tend to use web templates that they can then tailor to the client’s needs with their color scheme and graphics in mind. In this period we’re going through where budgets are tight, this is good. 

Are there any areas they could improve?

No, there’s nothing I would’ve wanted them to do differently. The fact that this is the fourth website that I’ve had them work on shows how much I trust them.

Do you have any advice for potential customers?

It’s important that you’re clear about what you want. Do your own research and find out what kind of website you want, and provide Wildish & Co. with examples. Additionally, have a rough idea of the content and pages you want on the website.

If you’re focused on keeping your budget low, the more work you can do in preparation, the better it is for them. That way, you’re using their design skills rather than having them source images as well.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of System Social. We're a social media agency that provides community management, content creation strategy, and coaching for brands that want to get ahead on social platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

I partnered with Wildish to create a brand for our client— a sustainability marketplace. We wanted to find a brand identity that was accessible to a wide audience. The brand had to show that their products were design-forward and premium. It also needed to have an aspirational quality.

SOLUTION

What was the scope of their involvement?

Wildish created a brand for our client including the name as well as look and feel. They created all the materials needed across all the different touchpoints. Our team managed the social strategy but also collaborated with Wildish on the client’s visual identity. Their team made an identity that focused on quality but was also accessible so people would engage with it.

What is the team composition?

We mostly worked with Steve (Creative Director) and Sam (Creative Director). A designer also worked on the project.

How did you come to work with Wildish & Co.?

I worked with Sam at another agency in the past, so I knew him personally. I hadn’t heard of Wildish until Sam mentioned it. That’s how I started with them.

How much have you invested with them?

We spent just over £10,000 (approximately $12,300 USD) on their services.

What is the status of this engagement?

We started working with them in January 2020, and we wrapped up the project in April.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve received really good feedback. Overall, the visual identity gave our client a solid framework to build their business. It allows them to be active across digital, social, and other channels because they have a solid aesthetic.

How did Wildish & Co. perform from a project management standpoint?

Wildish was clear and agile in their approach to this project. Their team had a simple process with clear steps. They set expectations for the amount of work that we received at each stage, which was good.

What did you find most impressive about them?

Their abilities to incorporate feedback and change their approach quickly were unique. In two stages, we hit a dead-end with the brand name due to trademark issues. Their team pivoted quickly and started on another visual direction.

Are there any areas they could improve?

No, there’s nothing I can pick out.

Do you have any advice for potential customers?

Be open with your requirements and limitations from the start. There’s no doubt Wildish will hit the brief if it’s clear early on.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Ezy Eco, a startup trying to effectively create a green Amazon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

We needed help with a branding strategy.

SOLUTION

What was the scope of their involvement?

Wildish & Co. created and designed our brand. The team came up with the mood and strategy around the brand, and they did a full suite of products that all complement the mood and strategy of what we’re trying to achieve. We started with what the brand should say, do, and look like. From there, we worked on the brand name and then the imagery and how that applies to products and outputs.

We then moved onto the app, where we had to create a product outline from start to finish. It gave me visibility on what was expected. Then, we went through a process of updates and iterations from beginning to end.

What is the team composition?

There was the relationship manager and the designer.

How did you come to work with Wildish & Co.?

I found them through a Google search. Their previous work looked good and was similar to how I wanted our look and feel to go.

How much have you invested with them?

My company spent $10,000.

What is the status of this engagement?

We worked together from December 2019–February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We knew what we wanted to get out of it, which was effectively a brand and a bunch of materials to go with it, but we didn’t know how to achieve that. They set up the project structure, which was super helpful. We tracked against that project structure on a weekly basis. It wasn’t really a formal meeting, but it was a regular touchpoint once a week where we were receiving information or output from them, or we were giving them feedback on their next steps.

How did Wildish & Co. perform from a project management standpoint?

Project management was good but not perfect. They offered a good level of service. You can tell that they’re a small firm and have other projects to work on. I’m used to it being done a little quicker, but it’s unfair to them. They’re a team of 10 people. Irrespective of that, they always replied to my questions. 

Overall, they were good at managing their work. The real upside is that they were able to think about our problems. We went in with a business name, and, halfway through the process, we realized it wouldn’t work. They came back to us with honest feedback, and we re-pitched a new name. They were reasonably open and flexible. We agreed on the contract and a few changes.

What did you find most impressive about them?

Wildish & Co. understood what we were trying to do, and they weren’t scared to say if it wasn’t going to work.

Are there any areas they could improve?

They could be more proactive in providing ambitious feedback. I felt like I was the driver in that regard, but that might be because I came out of a corporate organization where I’m very senior and am constantly the one pushing the timetable.

Do you have any advice for potential customers?

Say less and let them come to the table with more ideas.

BACKGROUND

Introduce your business and what you do there.

I’m in charge of marketing at Hertford Theatre.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

We hired Wildish & Co to take care of our design work for our live season brochure.

SOLUTION

What was the scope of their involvement?

The team at Wildish Co. produces three print brochures each year for us. The brochures promote all of the events we have at the theatre. Each year, they also refresh their work.

Sometimes they produce other print pieces for the theatre. For example, their team can deliver a piece of bespoke information about our cinema, café, and children’s’ film parties. That type of work is done on an ad hoc basis. Their team also assists with publicity.

As for the workflow, we send them a brief before they give us a set of examples. We respond to them after looking through their ideas.

What is the team composition?

We had a main point of contact.

How did you come to work with Wildish & Co.?

I was informally working with another theatre. I really liked their design material, so I took a look at Wildish & Co.’s website. Their style is a bit tongue-in-cheek. It’s contemporary and appropriate. If there is a set target within the brief, they’ll match it accordingly. After seeing some of their eye-catching work for other art venues, I really liked what they did and felt that they would market us well. I got in contact with them right away.

How much have you invested with them?

We’ve invested around £10,000 (approximately $13,000 USD).

What is the status of this engagement?

Our ongoing engagement with Wildish & Co. started in September 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just signed off their work for the latest spring version. People enjoy the style of the brochure and are reading it. It’s a challenge because we wanted something interesting but had to ensure readers would understand all of the information and details about the events. The team at Wildish & Co. is excellent at creating eye-catching artwork that has a sensible approach to relevant information.

How did Wildish & Co. perform from a project management standpoint?

They managed everything from start to finish. The team at Wildish & Co. is proactive, reliable, and helpful. Their turnaround time is quick. They also always meet deadlines, even when things from our side slip.

We met our point of contact face-to-face when he came down to the theatre. They are about 100 miles away. We had lunch, talking about the project and showing off the venue. Other than that, we email a lot. If I have something come up that need to be done within a few weeks, they’re responsive at tackling the challenge.

What did you find most impressive about them?

When working in an arts organization, there needs to be unique artwork that reflects the brand. The team at Wildish & Co. absolutely fits that criteria, keeping that in mind.

Are there any areas they could improve?

If they were a little bit closer, that would be great because I could offer them more work. But I have no complaints at all. They’re a good value for money. If we want to move things around, they’re happy to make any changes and don’t charge us extra. I’m happy to continue working with Wildish & Co. I recommend them to other arts organizations as well.

Do you have any advice for potential customers?

Make sure to give everyone involved a clear brief. It’s important for whatever you want to achieve through web or print. Go into detail about the audience, budget, timeline, and marketing collateral. If there is a thorough brief involved, I’m confident that you’ll be able to achieve your goals.

BACKGROUND

Introduce your business and what you do there.

I’m the co-director of Makin Projects, a theatre company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wildish & Co.?

We needed help with website design and website management. Our company needs a whole range of digital marketing and visual design for touring work and festivals.

SOLUTION

What was the scope of their involvement?

We work with them on a regular basis. They worked on our website design and website management. Their team also helps us with print design. They create flyers, banners, marketing materials, and festival marketing materials to inform customers about our tours and shows. Initially, the project began with hard copy flyers and posters, but we now have them create online banners, social media ads, images, and overall brand design.

We give them a brief or an idea and they run with it. Even for more bizarre projects, we have a conversation with them and give them free rein. We’ll give them images and copy and ask them to come back with us with an idea. It’s generally absolutely spot-on for what we require.

They do a visual flyer for us first when we start offering or selling our work at venues. That could be a year in advance of the version audiences receive. We do new projects all the time and they’re our designer of choice.

What is the team composition?

We generally work with Steve (Creative Director, Wildish & Co.) and Jake (Creative Director, Wildish & Co.).

How did you come to work with Wildish & Co.?

They came through a recommendation from a touring company we worked with. They’d used them for print jobs on several tours. We liked how they did things, their attitude, their business sense, and their pricing. We’ve steadily been offering them more jobs.

What is the status of this engagement?

We started working together in 2008 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their design has a big impact in regard to how many people buy the work. The idea of the show is a sellable thing and we supply very good images and copy, but Wildish & Co. put the finesse and clarity into it so there’s no denying what the work is. It helps with our sales. The print gets distributed a lot online and many venues use it because it’s so clear and concise. They’re very much an integral part of the marketing process that we use.

During projects, we get back more than we expected. They augment or ideas with creative ideas of their own. It’s generally a quick email with a few slight tweaks and then we’re done. The process is really quick, really easy, and really intuitive.

How did Wildish & Co. perform from a project management standpoint?

Project management is outstanding. We have very short-term projects. When we have an idea for the design, there will be a week turnaround before we give them our marketing resources. Then they’ll turn the job around and complete it in 1–2 weeks. Most projects last about a week, but it’s all different designs they do for us.

What did you find most impressive about them?

They have a sense of humor. They’re realistic and understand our market as well. They take what we give them and then they put a lovely spin on it. We have a show going out next spring and they’ve adapted fonts and stylizations to the images and historic tone of the actual document. We didn’t ask them to do that; it’s their outside eye that we really value.

Are there any areas they could improve?

I can’t think of a single thing they can improve.

Do you have any advice for potential customers?

Trust them. Give them good images. If you’ve got a strong image and understanding of what you want, give them the brief and trust them. We don’t dictate, but we give an idea and what we think we’re trying to achieve. After that, we ask them to bring their expertise to the table.

BACKGROUND

Please describe your company and your position there.

Owner of Evil empire marketing & events. Evil empire is a pay by the hour marketing support and event planning service for businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wildish & Co.?

Full brand identity and image bank for Evil empire.

What were your goals for this project?

To get the message across from the start as to what Evil empire did as the name doesn't make it obvious. I mentioned some ideas I had around it, I wanted it to be different and definitely not boring. It was key to get the imagery right at the beginning so it had longevity and conveyed the services available.

SOLUTION

How did you select this vendor?

I have been working with Wildish and Co for many years, so I didn't look elsewhere. I can always trust them to deliver exactly what I want first time with minimal briefing.

Describe the project in detail.

I wanted an almost cartoon/pop art look and feel. With regards to the name I was thinking thinks like explosives and villains stroking cats.

I needed it to be strong, not at all stuffy and reflect my personality as well as look attractive and intriguing to prospective customers. I wanted the branding to show the positive impact on their business Evil empire would be.

What was the team composition?

I spoke directly with Steve as we have done for many years, he dealt with it all from start to finish.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I've had huge amounts of excellent feedback from everyone who sees the branding, most often asking where I get it created!

How effective was the workflow between your team and theirs?

It was all managed by myself and Steve, no issues whatsoever as always!

What did you find most impressive about this company?

The speed of execution and the quality of work always impresses me. I know I can trust them to do an amazing job.

Are there any areas for improvement?

None, all excellent!

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of Lightning API Ltd. A strategic consultancy within the life-sciences industry with a unique on-demand digital platform for market research with clinicians and budget holders within the healthcare systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wildish & Co.?

As a new organisation within an already saturated consultancy space in the life-sciences industry, we stood the challenge to make our brand stand out but give clients the comfort of our academic expertise. We needed to strike a balance between our disruptive platform but our familiar expertise.

What were your goals for this project?

To develop a branding package that would speak across all academic sectors of the life-sciences industry but stand out and be progressive in an otherwise stagnant market.

SOLUTION

How did you select this vendor?

The contact was passed through a mutual friend who had recommended Wildish & Co as an excellent design agency with past experience in the healthcare sector. After a quick telephone consultation I wanted to work with them straight away.

Describe the scope of their work in detail.

e kicked-off with a number of scoping sessions to understand the ethos of the brand. The Wildish team coached us through the process to understand the main proposition of Lightning API and what we wanted to convey. They organised a number of mock-up branding profiles from which we selected one to expand and finalise.

What was the team composition?

I worked directly with Jake Allnut, creative director. It was great to have such expertise on-hand rather than get passed to junior members of the group. He was readily available and really understood what we needed .

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The branding has been very well received in our industry. Trying to mix a digital and healthcare orientated branding can be difficult, especially in a more academic circle. Wildish & Co really hit the spot with what we needed, and we have been remembered ever since.

How effective was the workflow between your team and theirs?

Extremely. Communication was great, the feedback was well incorporated and we had minimal rounds of review. They simply understood straight away what we needed.

What did you find most impressive about this company?

The ability to simply "get" what you mean. The turnaround time for work was extremely fast, as in days. It felt like I was their only client.

Are there any areas for improvement?

Absolutely nothing, this is the best agency I have worked with.