Name: Whole Technology
Address: 121 W Clearfield Road, Havertown, United States, PA, 19083, US
Telephone: 2153832164
Price range: $100 - $149
Rating: 4.9

Increase profit and efficiency with technlogy

Whole Technology providers Information Technology services to businesses in Philadelphia and the surrounding areas. We work closely with businesses to understand how technology integrates with their daily operations and identify areas where improvements can be made. We also work to ensure businesses are secure. Cyber secrity incidents can costs businesses money and in some cases drive a company completely out of business. We help prevent these incidents with technology, education, and experience.

Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
2 - 9
Locations
Havertown, PA
Year founded
Founded 2015

Service Lines

IT Managed Services: 50%
Cloud Consulting & SI: 20%
IT Strategy Consulting: 20%
Other IT Consulting and SI: 10%

Select Focus Area

IT Managed Services Focus

Other IT managed services: 20%
Disaster Recovery: 10%
Hardware: 10%
Help desk: 10%
Managed Hosting Services: 10%
Managed Software Application & Solutions: 10%
Network: 10%
Security: 10%
Telecom: 10%

Industries

Advertising & marketing: 10%
Business services: 10%
Consumer products & services: 10%
Dental: 10%
Financial services: 10%
Legal: 10%
Medical: 10%
Non-profit: 10%
Other industries: 10%
Retail: 10%

Clients

Small Business (<$10M): 75%
Midmarket ($10M - $1B): 25%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.9 /5

What Clients Have Said

Whole Technology offers competitive pricing, with clients reporting costs ranging from $250 to $500 monthly retainer fees and project investments between $5,000 and $23,000. Clients appreciate the value for cost due to reliable and responsive service.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 4 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Whole Technology Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Versatility in IT Solutions

Whole Technology is recognized for their ability to tackle various IT challenges, from setting up networks and systems to resolving connectivity issues. Their versatility is appreciated across different client industries.
Responsive Customer Service

Clients commend Whole Technology for their prompt responsiveness. They are noted for their quick replies and ability to address issues efficiently, which contributes to high client satisfaction and ongoing partnerships.
Strong Project Management Skills

The company is noted for effective project management, meeting deadlines and maintaining smooth workflows. Their ability to manage projects over the phone or in person as needed is highly valued by clients.
Strong Client Relationships

Clients have developed strong, trusting relationships with Whole Technology. Their professional demeanor and commitment to understanding client needs contribute to successful collaborations and client loyalty.
No Noted Areas for Improvement

Across multiple reviews, clients did not identify any specific areas for improvement, indicating a high level of satisfaction with Whole Technology's services and performance.

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Whole Technology Reviews

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Other IT Consulting and SI
$10,000 to $49,999
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“I couldn’t be happier with them and their prices are reasonable.”

Dec 9, 2020

Owner, Kennedy Pharmacy

Greg Papa

Other industries
Stratford, New Jersey
1-10 Employees
Phone Interview
Verified

Whole Technology provides IT support for a pharmacy. They buy and configure equipment, maintain a wireless network, and set up phone systems. They also address problems and fix them as they come up.

Whole Technology has been able to address every problem that has come up. Their team provides excellent customer service responds to the client almost immediately. They usually communicate over the phone but will come on-site as needed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the owner of Kennedy Pharmacy. We’re a retail pharmacy with an online component that sells supplies to doctors’ offices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whole Technology?

They set up the internet and phone lines and make sure they’re running properly.

SOLUTION

What was the scope of their involvement?

They set up routers, configured our wireless network, and set up our phones and automatic text messaging. Then, if I needed new equipment, they would get it for me at a good price and show me how to use it.

One time, there was a problem with our internet connection and they were able to fix it right away.

What is the team composition?

Anthony (President) was our main point of contact.

How did you come to work with Whole Technology?

Anthony’s wife works for my pharmacy school’s alumni group. I knew I needed a partner and didn’t know where to look, but once I met her, she recommended Whole Technology.

How much have you invested with them?

We spent about $5,000 on new equipment and we pay them about $500 a month (approximately $23,000 in total).

What is the status of this engagement?

We started working with him in January 2017 and although I’m no longer with the company, they’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I like that Anthony is very responsive. Most of the time, he answers our call, and if he doesn’t, he gets back to us within a few minutes. He’s very organized, trustworthy, and reliable.

How did Whole Technology perform from a project management standpoint?

Almost everything could be done over the phone, but Anthony came to our offices if we needed him to.

What did you find most impressive about them?

They’re able to do anything we ask them to. I couldn’t be happier with them and their prices are reasonable.

Are there any areas they could improve?

There isn’t anything they need to improve.

Do you have any advice for potential customers?

Treat them well, and they will treat you well in return.

RATINGS

5.0

IT Managed Services
$10,000 to $49,999
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“The support from Whole Technology has always been incredibly thorough.”

Dec 9, 2020

Executive, SearchActions

Anonymous

Advertising & marketing
West Chester, Pennsylvania
1-10 Employees
Phone Interview
Verified

Whole Technology provides managed IT services on an ongoing basis for a digital marketing company. The team helps with Microsoft Teams, email setup, and troubleshooting issues.

The results of the engagement have exceeded the expectations of the internal team, leading to a successful ongoing collaboration. Whole Technology is reliable and hard-working, establishing a seamless workflow. The team goes above and beyond to provide quality services for their clients.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of operations for SearchActions, a digital marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whole Technology?

We were looking for an IT services provider.

SOLUTION

What was the scope of their involvement?

Whole Technology provides managed IT services on an ongoing basis. They helped us set up Microsoft Teams and handle all things Microsoft. Anytime we have any troubleshooting problems we contact them. They’ve helped us set up emails, phone systems, and more.

What is the team composition?

Our main point of contact is Anthony (President, Whole Technology).

How did you come to work with Whole Technology?

We received a referral for Whole Technology from one of our clients.

How much have you invested with them?

We pay them a monthly retainer of around $250.

What is the status of this engagement?

Our ongoing engagement with Whole Technology began in January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We appreciate that Whole Technology is consistently available for us. They always take care of everything and we’ve never had any issues with them not completing a project.

Anthony was very professional, a lot of the time it feels like he’s part of our team. He’s been a great asset to our company.

How did Whole Technology perform from a project management standpoint?

Whole Technology was prompt at meeting deadlines.

What did you find most impressive about them?

The support from Whole Technology has always been incredibly thorough. If Anthony doesn’t know how to solve a problem off the top of his head, he’ll conduct research to make sure it’s done correctly. He also always takes the time to follow up.

Are there any areas they could improve?

No, everything has been great.

Do you have any advice for potential customers?

Be as thorough as possible in your explanation of what the issue is. Anthony can more successfully troubleshoot when he has all of the information.

RATINGS

5.0

IT Managed Services
Less than $10,000
Aug. - Oct. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Anthony worked hard to understand our business and what we were looking for."

Mar 31, 2020

Partner, Temenos Center

Pat Duffy

Other industries
Moorestown, New Jersey
11-50 Employees
Phone Interview
Verified

Whole Technology implemented a new email system for a group of psychotherapists and their staff. Their work also included training clients on the new system.

Whole Technology was right on the mark. Customers can expect a staff that’s responsive, efficient, and pleasant to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a partner in a group of psychotherapists in New Jersey.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whole Technology?

We wanted a more secure way of corresponding with each other via email.

SOLUTION

What was the scope of their involvement?

They coordinated with GoDaddy and connected us with Office365 business essentials and licenses, set up user accounts of our staff members, and helped to train us on the new email system.

What is the team composition?

We worked with Anthony (President).

How did you come to work with Whole Technology?

They were recommended to us by our website provider.

How much have you invested with them?

We've invested less than $5,000.

What is the status of this engagement?

We began working together in August 2019 and wrapped up in October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, our experience was excellent. He did video conferences with the staff to help everyone get up and running and he's been very responsive. It was exactly what we were looking for.

How did Whole Technology perform from a project management standpoint?

Anthony was very responsive, efficient, and pleasant to work with. We communicated via phone and email.

What did you find most impressive about them?

Anthony worked hard to understand our business and what we were looking for. He was very good at making solid recommendations and walking us through the process.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to just give him a try.

RATINGS

5.0

IT Managed Services
Less than $10,000
Apr. 2017 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Whole Technology is consistently reliable and brings an empathetic approach to IT."

Dec 16, 2020

President, Vault + Vine

Anonymous

Retail
Philadelphia, Pennsylvania
11-50 Employees
Online Review
Verified

Whole Technology provides ongoing IT-related services for a community retail space company. Their services encompass the company's security, phone, internet, and cloud-based company server.

Whole Technology has always provided outstanding work in a timely manner. They have been effectively supporting the company's team, leading to an ongoing partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

President/Founder of Vault + Vine, a community retail space providing full-service florals, a greenhouse, cafe, and gifts to East Falls + Philadelphia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Whole Technology?

Manage all IT-related services for Vault + Vine: security, phone, internet, cloud-based company server.

What were your goals for this project?

To entrust all IT issues to Whole Technology, remaining as hands off as possible.

SOLUTION

How did you select Whole Technology?

Local referral.

Describe the project in detail.

See above.

What was the team composition?

We have worked directly with Anthony the entire time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Anthony has consistently provided excellent timely and relevant support for our entire team.

How effective was the workflow between your team and theirs?

Despite challenges of working with our staff of 26, Anthony consistently checks in to ensure that our systems are performing as effectively as possible for our team.

What did you find most impressive about this company?

Whole Technology is consistently reliable and brings an empathetic approach to IT.

Are there any areas for improvement?

Not at this time.

RATINGS

4.5

Showing 1-4 of 4 Reviews

Locations (1)

121 W Clearfield Road Havertown, PA, United States 19083

2 - 5

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Whole Technology

Increase profit and efficiency with technlogy

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Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Whole Technology Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Versatility in IT Solutions

Responsive Customer Service

Strong Project Management Skills

Strong Client Relationships

No Noted Areas for Improvement

Reviews mentioning:

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Portfolio & Awards

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Locations (1)

Contact

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