WGT Core

BACKGROUND

Please describe your company and position.

I am the Managing Director of Tive

Describe what your company does in a single sentence.

Tive is the global leader in real-time supply chain visibility solutions. More than 500 global shippers, logistics service providers, and retailers use Tive to monitor shipment location and condition in real time, gain actionable insights, and ensure end-customer satisfaction. Tive’s cloud platform, patented sensor technology, and 24/7 Live Monitoring services reduce excursions and delays, minimize rejected loads, and decrease theft, damage, and spoilage. Customers count on Tive to ensure that shipments are delivered on time and in full—because every shipment matters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WGT Core to accomplish?

• Architect a Decoupled Hardware & SaaS E-Commerce Portal: Build a robust, headless web architecture that allowed B2B enterprise clients to configure complex sensor tracking packages alongside cloud platform subscription tiers without performance latency.
• Synchronize Order Workflow with Internal Middleware: Bridge our web catalog directly with our backend ERP and telemetry tracking infrastructure so that physical sensor serial numbers and order data map cleanly upon checkout.
• Optimize Global Page Load and Technical UX: Overhaul our web application frontend to ensure fast, scalable loading times across international regions, specifically for logistics managers accessing hardware documentation and customer support portals on low-bandwidth mobile networks.

SOLUTION

How did you find WGT Core?

Online Search

Why did you select WGT Core over others?

• Pricing fit our budget
• Great culture fit

How many teammates from WGT Core were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A custom headless storefront built on Next.js and Shopify Storefront API. An API middleware hub for automated data synchronization between Shopify, Salesforce, and our backend sensor provisioning engine. A streamlined self-service enterprise client portal for reordering trackable hardware and managing software seats. Comprehensive technical documentation and QA end-to-end testing suites for regional checkout flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in immediate, visible operational improvements across our global order flow. The custom middleware built by WGT Core virtually eliminated data mismatch errors between online order placements and physical sensor provisioning at our distribution hubs. Page render speeds and time-to-interactive metrics improved substantially across North American and European access points, allowing regional logistics partners to browse hardware specs and place bulk reorders without lag. Additionally, our internal support staff saw a notable decline in order-status tickets because clients can now track hardware dispatches and subscription setup directly within their unified account dashboard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured, transparent, and predictably consistent throughout the six-month engagement. WGT Core worked within two-week sprint cycles using Jira for task tracking and Slack for daily async communications. Deliverables were submitted on or ahead of scheduled milestone dates. Their team stood out in how they handled changing technical specifications. Halfway through the build, we had to adjust our API endpoint structures due to a security update on our core telemetry system. WGT Core adapted swiftly without derailing the overall project timeline or requesting unreasonable scope changes. They ran thorough staging environment tests before pushing any updates live.

What was your primary form of communication with WGT Core?

Email or Messaging App

What did you find most impressive or unique about this company?

Their practical engineering mindset and deep understanding of custom API integrations really set them apart. Rather than offering cookie-cutter e-commerce plugins that would have slowed down our web portal, WGT Core took time to study Tive’s underlying software infrastructure and hardware workflows. They functioned more like an internal platform engineering team than an external agency, challenging our initial assumptions when a simpler, more performant architectural approach was available

Are there any areas for improvement or something WGT Core could have done differently?

The technical output was top-tier, but during the initial discovery phase, their initial sprint documentation relied heavily on internal engineering jargon. Translating those initial technical specs into non-technical summaries for our non-engineering executives required a couple of extra alignment meetings. Once we established a standard reporting format, communications ran smoothly for the remainder of the project.

BACKGROUND

Please describe your company and position.

I am the CFO of DTE

Describe what your company does in a single sentence.

DTE, headquartered in Reykjavik, Iceland, is a pioneering force in real-time intelligence for the metals industry. Our cutting-edge technology Liquid-Phase Laser-Induced Breakdown Spectroscopy (LP-LIBS™) revolutionizes elemental analysis, providing unmatched accuracy and safety through direct chemical composition analysis of molten metals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WGT Core to accomplish?

• Cloud Platform & Portal Rebuild: Build a web interface capable of displaying real-time chemical measurement streams and historical batch reports for plant operators.
• API Middleware Engineering: Develop secure RESTful API endpoints to handle data exchange between our physical sensor hardware, cloud platform, and third-party enterprise databases.
• Web Infrastructure Optimization: Restructure the database schema and query architecture to ensure low latency when processing continuous telemetry streams from multiple smelting sites.

SOLUTION

How did you find WGT Core?

Online Search

Why did you select WGT Core over others?

• High ratings
• Good value for cost

How many teammates from WGT Core were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom web portal frontend built using modern JavaScript frameworks to visualize telemetry, plant analytics, and user account management. RESTful API middleware and secure endpoints engineered to handle incoming automated data streams from hardware deployed at customer facilities. Role-based authorization layers and user permission controls for plant supervisors and lab managers. Automated backend testing and staging environment setups to conduct load testing under simulated high-density data conditions. Complete API schema documentation and technical handoff files for our internal software team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The core platform and API architecture were delivered on time and integrated smoothly with our test environments. The custom API middleware handled continuous telemetry ingestion from our hardware without data packet loss or latency spikes. Platform stability remained consistent during stress testing across multiple simultaneous data streams, allowing us to roll out updated portal access to target client accounts as scheduled.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and consistent. We organized development into bi-weekly sprints using Jira for tracking and utilized Slack for daily asynchronous coordination between Reykjavik and Vietnam. Milestone deadlines were maintained. When API payload requirements needed to be adjusted mid-project to accommodate additional sensor parameters, WGT Core evaluated the impact on the sprint, re-allocated developer tasks, and delivered the updated endpoints without delaying the main release.

What was your primary form of communication with WGT Core?

Email or Messaging App

What did you find most impressive or unique about this company?

Their practical focus on software efficiency stood out. Rather than simply implementing specifications as written, their lead backend engineer reviewed our initial data ingestion setup and recommended a queuing adjustment that reduced unnecessary database write calls. This improved overall response times and simplified future backend maintenance for our team.

Are there any areas for improvement or something WGT Core could have done differently?

During the initial two weeks of the project, setup guides for the local development sandbox were somewhat limited, which required a few extra alignment calls between our lead engineer and their backend developers. Once a standardized documentation framework was established during sprint two, communication moved efficiently for the remainder of the build.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer (CEO) of The Bureau of Small Projects

Describe what your company does in a single sentence.

Big Brand Experience put to work for small businesses, startups and non-profits (we can squeeze in big companies too if the fit is right). We’re rated among the top five branding agencies in Los Angeles. We’ve branded, built websites for and marketed thousands of organizations across almost every industry you can think of. Clients include: Stanford University, The Canon Group, The US Fish And Wildlife Service, The Planetary Society, The NFL and many more

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WGT Core to accomplish?

• Custom Storefront & Headless Implementation: Develop a decoupled e-commerce frontend integrated with Shopify Plus to accommodate custom subscription logic and high traffic volumes.
• Third-Party API & Middleware Integration: Build custom API endpoints to connect the new store interface with legacy ERP, inventory management, and CRM software.
• Core Web Vitals & Site Performance Optimization: Re-architect the frontend code structure to improve mobile loading speed, lower server response times, and meet technical SEO requirements.

SOLUTION

How did you find WGT Core?

Online Search

Why did you select WGT Core over others?

• High ratings
• Company values aligned

How many teammates from WGT Core were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom frontend development using modern JavaScript frameworks connected via Shopify's Storefront API. Development of custom middleware to facilitate secure, bi-directional data syncing between the store checkout and external warehouse management software. Custom subscription checkout workflows built to handle recurring billing rules. Cross-browser and device QA testing across staging and pre-production environments. Post-launch technical documentation and code handover for our internal development staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed successfully and deployed according to our release schedule. Following the launch, page load speeds dropped noticeably across mobile and desktop environments, bringing all primary performance metrics into standard target ranges. The custom middleware established stable data synchronization between the store checkout and the warehouse system, resulting in zero order processing errors or lost customer records during initial traffic spikes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and predictable. We communicated daily via a dedicated Slack channel and ran bi-weekly progress reviews through Jira. WGT Core stuck closely to the agreed-upon milestone schedule. When scope adjustments or edge cases arose during API integration, their technical team raised the issue promptly and outlined available options before proceeding.

What was your primary form of communication with WGT Core?

Email or Messaging App

What did you find most impressive or unique about this company?

Their practical engineering approach stood out. Rather than simply executing task tickets as written, their developers evaluated our technical specifications and recommended minor adjustments to the API middleware structure that streamlined backend data calls and simplified ongoing maintenance for our team.

Are there any areas for improvement or something WGT Core could have done differently?

During the initial week of onboarding, documentation for the early API sandbox environment was somewhat limited, which required a few extra coordination calls between our technical lead and their developers. Once a standardized documentation process was put in place during the second sprint, communication proceeded smoothly for the remainder of the build.