weKnow Inc.

BACKGROUND

Please describe your company and position.

I am the Director of a food & beverages company 

Describe what your company does in a single sentence.

We're Australia’s premier craft beer store, created to offer a range of high quality beers from Australia and overseas, with over 1,000 different beers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• We hired weKnow Inc. to redesign the UI/UX for our food and beverage company’s website with the goal of enhancing user engagement and streamlining the online ordering process. We wanted a fresh, modern look that would appeal to our target audience while also making it easier for customers to navigate our offerings and place orders efficiently.

SOLUTION

How did you find weKnow Inc.?

• Online Search
• Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

weKnow Inc. revamped our food and beverage website with a focus on enhancing user engagement. They delivered wireframes, high-fidelity mockups, and a comprehensive style guide. Their design streamlined our online ordering process and improved usability, resulting in a modern, user-friendly site that aligns perfectly with our brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesign resulted in a noticeable increase in user engagement and conversions, along with a significant reduction in bounce rates. Customer feedback highlighted substantial improvements in site usability and overall satisfaction, clearly demonstrating the project’s success in meeting our objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

weKnow Inc. demonstrated excellent project management throughout our engagement. They delivered all milestones on schedule, ensuring each phase of the design process was completed within the agreed timeline Their team was highly responsive to our needs, providing prompt feedback and adjustments based on our input. They maintained clear and consistent communication, addressing any concerns swiftly and effectively.

Their proactive approach and dedication to meeting our requirements contributed significantly to the project's success, making the entire collaboration smooth and efficient.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn't just deliver a design; they provided insightful recommendations and tailored solutions that truly elevated our project, reflecting their commitment to our success.

Are there any areas for improvement or something weKnow Inc. could have done differently?

No, They deliver beyond our expectation.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of a business services company 

Describe what your company does in a single sentence.

We're a business bank headquartered in Fresno, Ca. We are one of the best-performing community banks in the country, operating out of a single branch. In addition, we are an acquiring bank for Visa and MasterCard. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?
We hired weKnow Inc. to augment our team for a major online banking upgrade, leveraging their Drupal and open source expertise. Their cost-effective solutions, seamless team integration, and timely delivery helped us achieve our project goals efficiently, enhancing both functionality and security within our budget constraints.

SOLUTION

How did you find weKnow Inc.?

• Online Search
• Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

weKnow Inc. developed and integrated new features for our online banking platform, focusing on Drupal and open source technologies. Key deliverables included enhanced functionality, system integration, performance optimization, and strengthened security measures. They also provided thorough documentation and training to support ongoing maintenance and operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with weKnow Inc. resulted in faster load times, higher user satisfaction, and a notable reduction in security vulnerabilities. Additionally, the project was delivered on time and within budget, achieving significant improvements in performance, user experience, and data protection for our online banking platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

weKnow Inc. demonstrated exceptional project management throughout our collaboration. They consistently delivered milestones on schedule and maintained clear, proactive communication. Their team was highly responsive to our needs, addressing any concerns promptly and adapting to changes efficiently. This ensured smooth progress and alignment with our project goals.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about weKnow Inc. was their seamless integration with our team and their deep expertise in Drupal and open source technologies. Their ability to deliver high-quality work on time and their proactive, flexible approach to addressing our needs truly set them apart.

Are there any areas for improvement or something weKnow Inc. could have done differently?

We were highly satisfied with weKnow Inc. service

BACKGROUND

Please describe your company and position.

I am the Owner of a medical company.

Describe what your company does in a single sentence.

Our company, from Monterey Bay, is a surgical dental periodontal medical practice company based in Northern California's central coast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• We hired WEKNOW Inc. to develop a custom software solution tailored to our medical company’s unique needs. Our primary goals were to create a secure, user-friendly platform for managing patient records, streamline our internal processes, and ensure compliance with industry regulations. We needed a solution that could integrate seamlessly with our existing systems and improve overall operational efficiency. WEKNOW Inc. was chosen for their expertise in custom software development and their proven track record with complex projects.

SOLUTION

How did you find weKnow Inc.?

• Online Search
• Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WEKNOW Inc. delivered a custom software solution for managing patient records, including secure EHR management, appointment scheduling, and user-friendly design. Key deliverables included system integration, compliance with HIPAA, thorough testing, and staff training. Their expertise resulted in a seamless, efficient platform that met all our objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to measurable outcomes including a 30% reduction in administrative processing time, a 40% increase in appointment scheduling efficiency, and a 25% improvement in data accuracy. Additionally, compliance audits showed 100% adherence to HIPAA standards, and user satisfaction rates were significantly higher post-implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WEKNOW Inc.'s project management was exemplary. They delivered all milestones on time, adhering to the agreed schedule. Their team was highly responsive to our needs, providing regular updates and addressing any concerns promptly. Their proactive communication and flexibility ensured the project ran smoothly and met our expectations.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about WEKNOW Inc. was their deep expertise in custom software development combined with their exceptional responsiveness. Their ability to deliver a tailored, compliant solution while maintaining clear, proactive communication throughout the project set them apart. Their commitment to understanding our unique needs stood out.

Are there any areas for improvement or something weKnow Inc. could have done differently?

WEKNOW Inc. delivered an exceptional solution without any noticeable areas for improvement. Their thorough initial consultation, timely delivery, and proactive support throughout the project were exemplary. Their commitment to understanding and meeting our needs was evident, and the overall execution was flawless.

BACKGROUND

Please describe your company and position.

I am the Director of Human Resources of Kanopi

Describe what your company does in a single sentence.

We design, build and support websites for clients that want to make a positive impact.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• Assist with finding and hiring near-shore technical contractors for staff augmentation
• Find near-shore technical contractors with specific technical skills (Drupal and WordPress)

SOLUTION

How did you find weKnow Inc.?

• Referral
• industry connections

Why did you select weKnow Inc. over others?

• Pricing fits our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kanopi builds websites in both Drupal and WordPress, and we need front-end and back-end developers to perform the work itself. Occasionally we need contractor assistance in doing so. So, key deliverables from the WeKnow perspective are highly-technical, very specifically-skilled contractors for projects that are either short-term in nature (which happens from time to time) or longer-term in nature (more commonly).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

WeKnow has been a wonderful vendor for finding niche talent to perform the highly-technical development work needed. We have kept some contractors on our projects for quite some time, and the outcomes that are most notable are happy teams and happy clients! WeKnow understands what we need, and are great communicators and partners to us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are exceptionally responsive, and are able to turn around talent for our review fairly quickly. When we have challenges (such as a contractor not having the right kind of hardware, or a contractor who may no longer be a fit for our needs when a need still exists), they assist us in brainstorming and pivoting toward a solution that works!

What was your primary form of communication with weKnow Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

It is clear that they have deep industry knowledge and a vast network. There hasn't been a request that they weren't able to fill, and if they are not in a position to assist, they communicate clearly and quickly with us to that end.

Are there any areas for improvement or something weKnow Inc. could have done differently?

No. I think they are excellent, and our partnership has only improved over time.

BACKGROUND

Please describe your company and position.

 I am the Director of a food & beverages company 

Describe what your company does in a single sentence.

We're a professional team that strives to provide the most exclusive experience for all our guests in our beautiful Los Cabos Destination. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?
We hired weKnow Inc. to redesign our food and beverage company's website completely. Our primary goals were to enhance the user experience, improve site navigation, and create a visually appealing and modern design that accurately reflects our brand. Additionally, we wanted to optimize the site for mobile devices and ensure it was built on a flexible, scalable platform that could accommodate future growth and updates.

SOLUTION

How did you find weKnow Inc.?

• Online Search
• Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

weKnow Inc. redesigned our food and beverage website, delivering a modern, mobile-responsive design with improved navigation. They integrated a flexible Drupal CMS, optimized the site for SEO, and provided extensive testing. Post-launch, they offered ongoing support and training, ensuring seamless performance and easy content management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with weKnow Inc. led to a significant increase in web traffic, a noticeable decrease in bounce rate, and a marked boost in online orders. Mobile traffic also saw substantial growth, thanks to improved site speed and user experience, reflecting the success of the redesign and optimization efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

weKnow Inc. demonstrated excellent project management throughout the process. They maintained clear communication, provided regular updates, and adhered to the project timeline. All deliverables were completed on time, and they were highly responsive to our needs, quickly addressing any concerns or requests. Their proactive approach ensured a smooth, successful project execution.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about weKnow Inc. was their deep expertise in both web development and open-source technologies, particularly Drupal. Their ability to seamlessly integrate our brand vision into a highly functional and visually appealing website was impressive. Additionally, their commitment to understanding our industry’s specific needs made them truly unique.

Are there any areas for improvement or something weKnow Inc. could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Founder of a transportation company

Describe what your company does in a single sentence.

Our primary aim is to remove the stress of moving by providing a complete, bespoke service that will take care of all aspects of your move from sourcing the right removals company for you, the recycling or storage of those items excess to need, right through to the provision of cleaning services to ensure your new home is sparkling prior to your arrival.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• We hired weKnow Inc. to develop a custom software solution tailored to our Truck Transportation company's needs. Our primary objectives were to streamline our logistics operations, improve route planning, and enhance overall efficiency in fleet management.

SOLUTION

How did you find weKnow Inc.?

• Online Search
• Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

weKnow Inc. developed a custom fleet management system for our Truck Transportation company, integrating it with our existing ERP and GPS systems. Key deliverables included a user-friendly dashboard, a mobile app for drivers, and comprehensive training. Their solution streamlined our logistics operations and significantly improved overall efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with weKnow Inc. delivered impressive outcomes, including a noticeable reduction in fuel costs thanks to optimized route planning, a significant increase in on-time deliveries, and a marked improvement in fleet utilization. Additionally, our drivers experienced better communication, leading to smoother and more efficient operations overall.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

weKnow Inc.'s project management was outstanding. They consistently delivered all items on time and maintained clear, proactive communication throughout the project. Whenever we had questions or needed adjustments, their team responded promptly and adapted quickly to our requirements. Their commitment to meeting our needs made the entire process smooth and stress-free.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about weKnow Inc. was their deep understanding of our industry’s specific challenges and their ability to tailor a solution that perfectly matched our needs. Their expertise in integrating complex systems and their dedication to ensuring our success made them stand out. The seamless collaboration and genuine partnership they offered were truly unique.

Are there any areas for improvement or something weKnow Inc. could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Founder of Phi Consulting

Describe what your company does in a single sentence.

Phi Consulting is a boutique consultancy that helps tech startups step onto the global stage and achieve systematic growth by reducing CAC and increasing CLTV.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• We engaged weKnow to address a critical need for Drupalto support our rapidly expanding operations at Phi Consulting. Our primary goal was to swiftly onboard skilled professionals who could seamlessly integrate into our existing team structure and contribute to ongoing projects without disruption.

SOLUTION

How did you find weKnow Inc.?

• Online Search
• Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

weKnow provided us with a tailored Drupal staffing solution that began with a meticulous assessment of our requirements. They sourced and screened candidates with expertise in Drupal headless services and consulting, ensuring each individual not only met our technical specifications but also aligned with our company culture. Key deliverables included detailed candidate profiles, comprehensive skill assessments, and smooth onboarding processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes from working with weKnow were substantial. We successfully onboarded a team of skilled Drupal backend who quickly integrated into our projects, significantly boosting our operational efficiency. Their contribution led to a marked increase in our project throughput and allowed us to meet critical deadlines with confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

weKnow demonstrated exemplary project management throughout our engagement. They consistently delivered candidates on schedule, meeting our urgent staffing needs promptly and effectively. Communication was seamless; they were responsive to our evolving requirements and proactive in addressing any challenges that arose. Their ability to adapt to shifting priorities ensured a smooth collaboration and fostered a sense of partnership.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about weKnow was their unwavering commitment to quality and client satisfaction. Beyond simply filling roles, they took the time to understand our business goals and culture, ensuring that each candidate was not only technically proficient but also a cultural fit. weKnow Inc.'s personalized approach significantly enhanced the effectiveness of the team they helped us build.

Are there any areas for improvement or something weKnow Inc. could have done differently?

No. They are masters at what they do.

BACKGROUND

Please describe your company and position.

I am the Web Development Manager of a microcontroller company.

Describe what your company does in a single sentence.

Microcontrollers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• Resourcing challenges, we needed dev resources to help achieve our development goals

SOLUTION

How did you find weKnow Inc.?

Referral

Why did you select weKnow Inc. over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from weKnow Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To provide development talent, senior Drupal developers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increase in website traffic and page views
2. Improvement in search engine rankings and organic traffic
3. Reduction in website loading time
4. Enhancement in website security and performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The developers they provide demonstrate good knowledge of Drupal development, they were a great fit to our team's culture.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something weKnow Inc. could have done differently?

More contact with our management team to explore ways to support the personnel they provide to our team.

BACKGROUND

Please describe your company and position.

I am the VP - Delivery Performance of Phase2 Technology

Describe what your company does in a single sentence.

Build and grow digital products with clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

• Provide specific skillsets to teams with limited experience
• Integrate with development teams to build and grow digital products

SOLUTION

How did you find weKnow Inc.?

Referral

Why did you select weKnow Inc. over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from weKnow Inc. were assigned to this project?

24

Describe the scope of work in detail. Please include a summary of key deliverables.

• Building new digital products - drupal websites, mobile apps 
• Managing and growing digital products - drupal webistes, mobile apps 
• Integrated team members of the build team that participate in stand ups, planning, PR reviews, backlog management, reviews, retros. 
• Sometimes communicating directly with client via meetings, tickets, chat.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project completion (on time, on budget, meet project/client goals) 
• Continuation of work with client

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team members are treated equally regardless of employment type. We have many people who have been on our rosters for year because they are good at their work but more importantly fit our culture of how we work, being good teammates, good communicators, and working with the team to meet project needs and timlines.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand our types of work and the type of people who fit our work

Are there any areas for improvement or something weKnow Inc. could have done differently?

Earlier communication of time off or individual feedback to have proper experiences for individuals

BACKGROUND

Please describe your company and position.

I am the Software Development Manager (LATAM) of an it services company.

Describe what your company does in a single sentence.

Drupal service agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire weKnow Inc. to accomplish?

To bring a senior Drupal engineer to our team

SOLUTION

How did you find weKnow Inc.?

Online Search

Why did you select weKnow Inc. over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from weKnow Inc. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

A complex Drupal project with hundreds of complex migrations had to be done considering a production environment with dozens of clients sharing the same database.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our final client satisfaction, quality, and timing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In an excellent way. The engineer fit precisely with the project's needs and requirements.

What was your primary form of communication with weKnow Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How smooth the entire process was.

Are there any areas for improvement or something weKnow Inc. could have done differently?

Nothing at this moment. We're looking for the following opportunities to work together again.