Website Iconix

BACKGROUND

Please describe your company and position.

I am the Owner of Lexie J Cosmetics

Describe what your company does in a single sentence.

Lexie J Cosmetics is all about making you feel your best. Our beauty products are carefully curated to bring out your natural radiance, leaving you feeling confident and glamorous. From the moment you use our products, you’ll experience a rush of joy and self-love that only comes from taking care of yourself. Our goal is to innovate, improve, and provide exceptional customer service while focusing on sustainable and ethical practices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• We hired websiteiconix to create a visually appealing and user-friendly website
• Set up an online store, including product listings, shopping cart functionality, secure payment processing, and inventory management.

SOLUTION

How did you find Website Iconix?

Online Search

Why did you select Website Iconix over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Website Iconix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I wanted to create an online presence for my cosmetic store brand, so I enlisted the help of Website Iconix to build my new Shopify store. They did a great job by giving the website a modern and attractive design, and it works smoothly on mobile devices, making it easy for customers to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My new website has not only boosted my online sales but also significantly increased the visibility of my brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Teamwork and Slack to make sure our communications were not just on time but also productive and helpful.

What was your primary form of communication with Website Iconix?

Virtual Meeting

What did you find most impressive or unique about this company?

I genuinely appreciated how Website Iconix prioritized a customer-centric approach.

Are there any areas for improvement or something Website Iconix could have done differently?

No, I don’t think so.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an e-commerce site.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Website Iconix?

We hired Website Iconix to develop an e-commerce website on Shopify. 

SOLUTION

What was the scope of their involvement?

Website Iconix took care of the website design and development and made sure to get my approval on everything before moving forward. The site is SEO-responsive and works across different browsers. The website was built from scratch and works in a dropshipping model. The team focused on UX/UI design to ensure purchases were easy to make on the website. 

Website Iconix also offered SEO services and was primarily responsible for creating keywords. They made a logo for the company, took care of the graphic design, and created business collaterals like business cards and letterhead. Website Iconix was tasked with running PPC ads on Facebook and Instagram. 

What is the team composition?

We worked with 7–15 people from Website Iconix. Our primary point of contact was a project manager. 

How did you come to work with Website Iconix?

We found them through a Google search. We were looking for a company that would challenge and educate us on things that needed to be done. We chose Website Iconix because we thought they would be the right fit. 

How much have you invested with them?

We spent about $8,000. 

What is the status of this engagement?

We worked together between April–May 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re pretty satisfied with their work and what Website Iconix was able to do for us. We’re making money and have doubled our profits, which signals they did a good job. 

How did Website Iconix perform from a project management standpoint?

They worked quickly and completed tasks on time or before the deadline. We never had to wait more than 48 hours for changes. We used Teamwork for project management and phone calls and text messages for communication. 

What did you find most impressive about them?

We’ve been impressed with Website Iconix’s commitment to deliver. 

Are there any areas they could improve?

We would have liked to visit. 

Do you have any advice for potential customers?

We recommend using Website Iconix. Make sure that you share your expectations so they know what you’re looking for. 

BACKGROUND

Please describe your company and position.

I am the Owner of Is it Possible

Describe what your company does in a single sentence.

We specialize in offering a wide range of fashion accessories that are guaranteed to captivate your senses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• Increase Online Sales
• Online Shopping Store
• Gain New Customers
• Brand Awareness

SOLUTION

How did you find Website Iconix?

Clutch Site

Why did you select Website Iconix over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Website Iconix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Iconix team has skillfully crafted and constructed an exceptional e-commerce website for my brand, utilizing the Shopify platform. This remarkable website encompasses an impeccable integrated dropshipping feature and a streamlined one-step checkout process, ensuring a seamless and expedited purchasing experience for customers. 

Furthermore, the website has been meticulously optimized to be mobile-friendly and search engine optimized (SEO), guaranteeing its compatibility across various devices and enhancing its visibility in online search results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Following the launch of our website, we witnessed an exceptional double-digit surge in our conversion rate. This remarkable accomplishment signifies the effectiveness of our website design, user experience, and overall customer engagement strategies. The significant increase in conversions demonstrates the success of our efforts in attracting and persuading visitors to take the desired actions, ultimately leading to substantial growth in sales and revenue. We are thrilled to see such promising results and remain dedicated to continuously optimizing our website to further enhance customer satisfaction and drive even greater conversion rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Teamwork and Slack were effectively utilized, enabling timely and valuable communications throughout the project.

What was your primary form of communication with Website Iconix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Website Iconix truly impressed me with their customer-focused approach. From the beginning of the process, their team consistently prioritized our satisfaction and ensured that our needs were met every step of the way. They expertly set clear expectations and demonstrated a deep understanding of how our collaboration would unfold throughout the entire engagement. I highly appreciated their commitment to delivering a seamless and fulfilling experience.

Are there any areas for improvement or something Website Iconix could have done differently?

No nothing

BACKGROUND

Please describe your company and position.

I am the CEO of Richmond Consulting

Describe what your company does in a single sentence.

Richmond Consulting offers wrap-a-round services to small business owners; from formation services to tax preparation and annual filing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• Increase in online appointment bookings
• Represents the unique business image

SOLUTION

How did you find Website Iconix?

• Online Search
• Clutch Site

Why did you select Website Iconix over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Website Iconix’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Iconix's utilization of the WordPress CMS, high-quality website design service that exceeded the client's expectations. The appointment booking option was seamlessly integrated into the website, enhancing the overall user experience. Website Iconix's commitment to their client's vision and expertise in website design and development is commendable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website Iconix surpassed our expectations by delivering a high-quality service that perfectly aligned with our business goals and requirements. Their exceptional use of the latest technologies and tools, along with their commitment to delivering a user-friendly and visually appealing website, is a testament to their expertise in website design and development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management skills were exceptional, and I was pleased with how the project was managed. Communication was primarily through phone and email, and they were responsive and efficient in addressing my queries and concerns. Overall, the experience working with Website Iconix was seamless and stress-free, allowing me to focus on other aspects of my business.

What was your primary form of communication with Website Iconix?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Website Iconix provided exceptional customer service throughout the project, fostering a level of communication that exceeded our expectations. Despite being a small business, we were treated with the utmost professionalism and respect, as if we were a large corporation. This personalized approach, along with their expertise in website design and development, made the entire experience with Website Iconix a truly remarkable one.

Are there any areas for improvement or something Website Iconix could have done differently?

Website Iconix's exceptional service left no room for improvement. Their expertise and professionalism delivered a high-quality product, exceeding expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of Lulu's Beauty Store

Describe what your company does in a single sentence.

Lulu Beauty Store is a natural health and beauty products store. We believe that everyone deserves to feel beautiful inside and out, without breaking the bank. That's why we are committed to providing high-quality makeup and cosmetic items at reasonable prices, so you can feel fresh and confident throughout your day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• To create a professional and impactful online presence for my brand.
• Increase sales

SOLUTION

How did you find Website Iconix?

Clutch Site

Why did you select Website Iconix over others?

• High ratings
• Pricing fits our budget
• Good value for cost

What was the size of Website Iconix’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I required an online presence to establish my brand, and Website Iconix stepped in to create and develop my new Shopify store. They delivered a sleek and modern design, complete with a mobile-responsive website, ensuring a seamless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• I have increased sales with my new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Utilizing Teamwork and Slack, they successfully ensured that all communications were not only timely, but also effective and valuable.

What was your primary form of communication with Website Iconix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I truly valued the customer-centric approach of Website Iconix.

Are there any areas for improvement or something Website Iconix could have done differently?

No, I don’t think so.

BACKGROUND

Please describe your company and position.

I am the Founder of Patrick's Home

Describe what your company does in a single sentence.

Patrick’s Home, We take it as our mission to provide essential knowledge to Moms and care for their Angels. Our trained professionals offer the best care possible, ensuring a healthy upbringing and a sense of satisfaction to their loved ones. We are also associated with doctors, nurses, and other health care providers to provide the highest standard of professional care in a dignified environment, all with the comforts of home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• Increase Online Visibility
• Collect Donation Online
• Brand Identity

SOLUTION

How did you find Website Iconix?

• Online Search
• Clutch Site

Why did you select Website Iconix over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Website Iconix’s team?

6-10 Employees

What was your primary form of communication with Website Iconix?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website is visually appealing and user-friendly and optimize for conversions..
• A functional donation plugin that allows visitors to easily donate to the organization.
• Website is responsive mobile-friendly, optimized for search engines, and secure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased traffic
• Improved user engagement
• Increased online donation
• Improved search engine rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager, Jonathan, was efficient in managing the project, ensuring a seamless process. He was easily accessible and communicated his expectations clearly. While we primarily communicated via phone and email, we also utilized tools such as Teamwork.com and screen sharing when necessary.

What was your primary form of communication with Website Iconix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer support and communication were truly exceptional, exceeding our expectations.

Are there any areas for improvement or something Website Iconix could have done differently?

No, there aren’t.

BACKGROUND

Please describe your company and position.

I am the Partner of Ella Jane Collections LLC.

Describe what your company does in a single sentence.

At Ella Jane Collections, we specialize in women's fashion by providing a diverse range of clothing and accessories to cater to every woman's style and preference.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• Increase online sales and revenue by optimizing the website's e-commerce functionality and user experience.
• Develop a visually appealing and user-friendly Shopify website that reflects the brand identity of Ella Jane Collections.

SOLUTION

How did you find Website Iconix?

Clutch Site

Why did you select Website Iconix over others?

High ratings, Pricing first our budget, Good value for cost, Referred to me, Company values aligned

What was the size of Website Iconix’s team?

10-15

What was your primary form of communication with Website Iconix?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Website Iconix to design and develop a Shopify website that would provide a seamless shopping experience for our customers.

The scope of work for the project included creating a visually appealing and user-friendly website design, also developing a navigation structure and product uploading, configuring e-commerce functionality such as payment processing, and integrating social media platforms to help enhance our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• It's helped us to show case our product and create new customers.
• They have shared valuable Shopify expertise that helped us transform our idea into reality.
• We’ve doubled our conversion rate since working with Website Iconix

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication with Website Iconix is excellent and friendly. They use Teamwork Portal, which allows for immediate responses to any questions or concerns we may have.

What did you find most impressive or unique about this company?

The support provided by Website Iconix was seamless, and they made a diligent effort to understand our vision, utilizing our requested platforms, such as Shopify, to successfully execute the website.

Overall, Website Iconix's ability to create custom and unique website designs, prioritize user experience, and maintain effective communication and project management practices make them a standout web development agency in the industry.

Are there any areas for improvement or something {provider_name} could have done differently?

No, I do not have any specific areas for improvement to mention. I was very satisfied with the work and professionalism of Website Iconix and their team.

BACKGROUND

Please describe your company and position.

I am the Owner of Souldrums LLC

Describe what your company does in a single sentence.

Help moms cope with challenges of nourishing there child that has disabilites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• Create website

SOLUTION

How did you find Website Iconix?

Online Search

Why did you select Website Iconix over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The fact that they worked with my schedule and challenging life

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were right there for me every step of the way But, when I had to take a break and handle life, they let me, they were patient. But, whenever I was ready to get back to the website design they were ready Even when I changed my whole business concept, they didn't complain or make me feel bad. They worked with me to give me a website I felt good about, which was very important to me.

What was your primary form of communication with Website Iconix?

• Email
• Messaging App

What did you find most impressive or unique about this company?

Their willingness to go at your pace no matter how long or fast it takes and to keep at it, until you're absolutely satisfied with your design or the services.

Are there any areas for improvement or something Website Iconix could have done differently?

The only thing I think I would have liked is to work with a female that could see my business vision idea a little more, maybe it would have gone a little faster even on my end.

BACKGROUND

Please describe your company and position.

I am the CEO of OHMI Arts

Describe what your company does in a single sentence.

OHMI ARTS provides personalized and hand-crafted jewelry. With a perfect design, you can stand out from the crowd and start your own exclusive collection. Our inspiration comes from our passion for uniquely crafting each piece of jewelry, making it extra special.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Website Iconix to accomplish?

• I wanted a well-designed Shopify website for my brand.
• The goal was to build a fully functional e-commerce store for handcrafted intricate jewelry products.
• I initially wanted a website to increase the sales of my products.

SOLUTION

How did you find Website Iconix?

Online Search, Clutch Site

Why did you select Website Iconix over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Company values aligned

What was the size of Website Iconix’s team?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Website Iconix to design & develop an e-commerce Shopify store for our brand so we could sell our custom-made Jewelry to a global audience. The team helped us with our specific requirements including a personalized payment gateway integration and customization of product variations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have realized an increased number of conversions.
• We are now able to sell our products to a global audience all thanks to Website Iconix.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My project manager ensured all the prompts were met swiftly. He kept the communication process smooth while maintaining a healthy balance of all the deliverables. Our mode of communication was mainly Teamwork platform.

What was your primary form of communication with Website Iconix?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

The fact that Website Iconix has an in-house production team fascinated me the most. They were able to adhere to and fulfill all our Shopify website requirements as per our specifications in a timely manner. I love how they articulated our ideas into astonishing designs and integrated the most user-friendly plug-ins into them.

Are there any areas for improvement or something Website Iconix could have done differently?

I believe they already have a great team that inspires customer satisfaction.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Novilify, a Social Awareness Brand focused on addressing the dangers of living in a polarized and increasingly divided families, communities, countries and world. We are specifically focused on the danger of vilifying those with whom we may disagree or who may have different beliefs or attributes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Website Iconix?

In order to effectively spread our message, we hired Iconix to help develop the branding (logo, explainer video, website and ecommerce platform).

SOLUTION

How did you select this vendor and what were the deciding factors?

We started out just looking for a reasonably priced logo. Based on the price, quality and speed of the work, we continued to use their services to help us build out the brand.

Describe the project in detail and walk through the stages of the project.

I met with Website Iconix project managers and completed several project questionnaires designed to identify the projects objectives, pertinent ideas and resources and the desired outcomes. Helping them with the information needed to help me in building a new brand was one of the biggest challenges. However, once I was clear on my vision for the next steps for the brand Iconix has been able to deliver the design and technology. They would provide mockups and make changes in order to have the products reflect my vision. Once everything was finalized, they would provide us with all of the files in whatever formats the we requested.

How many resources from the vendor's team worked with you, and what were their positions?

Over the past few years I have worked directly with three Website Iconix project managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received very positive responses for all of the collateral materials that we have developed using the Website Iconix designs. From the logo, to T-Shirts, business cards, website, etc... We've built a brand that communicates a modern professional vibe, which was the goal.

How effective was the workflow between your team and theirs?

The project managers have been easy to work with and have effectively kept the projects moving along, removing barriers and communicating the progress in a timely manner.

What did you find most impressive or unique about this company?

I've been most impressed with the quality and breadth of skills they have available at an affordable price.

Are there any areas for improvement or something they could have done differently?

Website Iconix has done a great job, the biggest challenge has been on our side as we work to clarify our messaging, goals and objectives. Once we are clear then Iconix has been able to deliver.