webguru.pk

BACKGROUND

Please describe your company and position.

I am an executive at 99Technologies

Describe what your company does in a single sentence.

99 Technologies provides digital transformation, custom software development, AI solutions, IT outsourcing, and offshoring services that help businesses automate operations, improve efficiency, and scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire webguru.pk to accomplish?

• Build a full-featured Shopify SMS marketing app that lets merchants launch campaigns, automate cart recovery and order updates, and manage customer opt-ins and segmentation from a single embedded dashboard.
• Extend SMS capture and messaging beyond standard Shopify themes by building a standalone widget for headless storefronts.
• Support multiple branded app instances from a single codebase to enable listings across several Shopify App Store variants.

SOLUTION

How did you find webguru.pk?

Referral

Why did you select webguru.pk over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from webguru.pk were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included an intuitive campaign management dashboard, bulk SMS/MMS messaging, contact and subscriber management, audience segmentation, message scheduling, automated workflows and triggers, two-way messaging, opt-in/opt-out and consent management, reusable message templates, analytics and campaign reporting, user/account management, and third-party API integrations. The project also included responsive UI/UX development, backend architecture, database development, SMS gateway integration, testing, deployment, and ongoing technical support. The final deliverable was a scalable, secure, production-ready SMS marketing platform that enables businesses to manage subscribers, automate customer communication, launch targeted campaigns, and track messaging performance from a centralized dashboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Shipped 200+ iterations across campaigns, automation, segmentation, and A/B testing over 9+ months. Delivered dual integration paths (theme extension + headless widget). Reduced merchant-reported bugs each release cycle via continuous QA/feedback loops post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated strong project management throughout the engagement. They established clear milestones, maintained regular communication, and consistently kept us informed about development progress. Key deliverables were completed on time, and the team was highly responsive whenever we requested changes, new features, or adjustments to the SMS marketing platform. They handled feedback quickly, communicated technical challenges clearly, and worked collaboratively with our team to find practical solutions. Overall, their structured approach and responsiveness made the development process smooth and efficient.

What was your primary form of communication with webguru.pk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to understand our business requirements and translate them into a scalable, user-friendly product. They combined strong technical expertise with a practical business mindset, often suggesting improvements rather than simply implementing what was requested. Their responsiveness, flexibility, and ability to handle complex integrations and evolving requirements made them feel like an extension of our own team rather than an external development vendor.

Are there any areas for improvement or something webguru.pk could have done differently?

Overall, we were very satisfied with the engagement and did not encounter any significant issues. One area for improvement could be providing more frequent progress summaries during particularly complex development phases. That said, the team was always responsive when we needed updates and addressed our feedback quickly, so this did not negatively impact the project or final outcome.

BACKGROUND

Please describe your company and position.

I am the CEO of Cheggl GmbH

Describe what your company does in a single sentence.

Cheggl is a video production company and digital business platform that helps companies create, manage and market professional video content through scalable technology and customized solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire webguru.pk to accomplish?

• Develop and scale Cheggl’s platform to streamline business operations, improve the user experience, and deliver a reliable, scalable SaaS solution.

SOLUTION

How did you find webguru.pk?

Online Search

Why did you select webguru.pk over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from webguru.pk were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webguru supported the long-term design and development of Cheggl as a complex custom platform for video production, company listings and digital marketing. The scope included frontend and backend development, database architecture, APIs, cloud infrastructure, mobile applications and the migration of major platform components from React to Next.js. Key deliverables included the public Cheggl platform, administration and customer dashboards, company-profile and video-management systems, search and membership functionality, product configurators and video shops, campaign and newsletter automation, analytics, automated company and video imports, SEO infrastructure, chat and AI-based functions, customer-specific SaaS products, payment integrations, landing pages and numerous individual tools and integrations. Raza and his team also provided ongoing maintenance, technical documentation, testing, deployment support and continuous development across the different Cheggl products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered 200+ APIs and updated 1000+ files across the platform, improving system functionality, integrations, and overall platform stability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Raza managed the project through close and continuous communication with us. He was highly responsive, frequently available outside normal working hours and always willing to react quickly to new requirements, feedback and urgent customer requests. Because Cheggl developed over several years, the scope and priorities changed regularly and the team often had to move between different products and technical challenges. This sometimes required timelines to be adjusted, but Raza remained flexible, solution-oriented and personally committed throughout the cooperation. He took our needs seriously, explained technical matters directly and consistently invested significant effort in finding practical solutions.

What was your primary form of communication with webguru.pk?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was webguru.pk's broad technical expertise, entrepreneurial thinking, and personal commitment. He did not approach Cheggl as just another development assignment, but developed a deep understanding of the platform, its business model and our long-term goals. His ability to work across web, mobile, SaaS, APIs, automation, AI and infrastructure while continuously exploring new solutions is exceptional. Raza cares deeply about the products he builds and consistently demonstrates loyalty, energy and a strong sense of ownership.

Are there any areas for improvement or something webguru.pk could have done differently?

As the platform and number of parallel projects grew, an even more formal project-management and release process would have been helpful. Clearer milestone planning, consolidated documentation, structured acceptance procedures and earlier escalation when priorities or capacity conflicted could have made the cooperation more efficient for both sides. This is primarily a natural area for development when a small, highly committed team grows into managing several complex SaaS products simultaneously.