WebcentriQ

BACKGROUND

Introduce your business and what you do there.

I’m the founder & CEO of 1brand. We’re a startup software business, building brand operations tools for agencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebcentrIQ?

We were looking to ship our MVP within the marketplace.

SOLUTION

What was the scope of their involvement?

WebcentrIQ is building features needed for our agency customers. The technology stack on the frontend design is Next.js, the middle layer is GraphQL, and on the backend we use PostgreSQL and JavaScript. For web hosting, we use AWS. As the new features are underway, they help develop frontend components of those features and then integrate them with APIs that other teams have developed.

What is the team composition?

Sheila (CEO) is my main point of contact.

How did you come to work with WebcentrIQ?

I was introduced to them by a mutual friend. What led me to select them was their depth of experience both with startups and with larger enterprise customers at scale, as well as the breadth of technology they have. Some of the softer characteristics that contributed to this decision were their collaborative nature, ability to assert opinions and back them with reasoning and data, and their ability to convince others around their recommended course of action.

How much have you invested with them?

We’ve spent about $10,000 so far.

What is the status of this engagement?

We began in December 2020 and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been measuring the delivery of the features and the acceptance of those features. In general, the engineers have all loved collaborating with them.

How did WebcentrIQ perform from a project management standpoint?

We primarily use Slack and GitHub and then occasionally email and Zoom. Everything has been good and there haven’t been any issues. We have standing calls twice a week. They’re highly collaborative in helping with design and overcoming any issues that we encounter.

What did you find most impressive about them?.

They’re just a good, solid provider.

Are there any areas they could improve?

No, there is nothing so far.

Do you have any advice for potential customers?

Have a clearly defined understanding of what you’re asking. Have a clear understanding of what success means in order to set them up for success, just like you would for any engineering provider.

BACKGROUND

Introduce your business and what you do there.

I am the owner of GOSMICK, an online lumber retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebcentrIQ?

I was looking for help creating a new website.

SOLUTION

What was the scope of their involvement?

WebcentrIQ developed and designed our website. The website is a portal that brings together estimators, buyers, and sellers of lumbers and accommodates the transaction. After a scope definition phase, they built the site from scratch in Node.js. Their team created a proposed design and then went on to design a UI that works for the lumber industry. 

What is the team composition?

I initially dealt with a member of their business development team, before doing on to work directly with the president. On a daily basis, I worked with a programming manager. 

How did you come to work with WebcentrIQ?

I had worked with them on another small project in the path and knew that they were capable of bigger things. We sat down and talked about the task and they advised me on what I should and shouldn’t do. I felt comfortable with them so I decided to move forward. 

How much have you invested with them?

We have invested between $40,000–$45,000.

What is the status of this engagement?

Our engagement ran from January–November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The final product met our expectations. Just like any web development project, there were iterations of the site, but we got to the finish line as originally planned.

How did WebcentrIQ perform from a project management standpoint?

We didn’t have too many hard and fast deadlines, but the WebcentrIQ team was always very responsive. They are available and adaptable.

What did you find most impressive about them?

Their desire to get everything done correctly was impressive.

Are there any areas they could improve?

There is a time difference between our team and theirs, but it didn’t cause any issues. They manage it well. 

Do you have any advice for potential customers?

Spend the right amount of time on scope development and have everything defined ahead of time.

BACKGROUND

Introduce your business and what you do there.

My main company is called Legacy Cruises and Events. We have a suite of yachts and other vessels in San Diego Bay for private events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebcentrIQ?

We work with a lot of marine professionals, including captains and people who do custom work, such as fabricators and carpenters. Many of those people don’t have a web presence since it’s a more old-school, traditional industry. I saw an opportunity to provide a platform for these professionals to showcase their work, get more visibility to customers, and maybe even provide quotes and schedule appointments.

SOLUTION

What was the scope of their involvement?

WebcentrIQ created the entire platform. I sat down and gave my sense of what it should look like based on my understanding of the marine industry. I detailed what was important to showcase, and what features were important to have. They took it from there. 

After they created wireframes for different pages, we made a review of the UI/UX and the feature set. They then went on to develop it. I was mostly involved in driving what the user experience should be and what was important based on my industry experience.

The first phase of the product was web-based. I see room for expansion in the upcoming phases in terms of transactional features — i.e., giving marine professionals the ability to book customers, provide them quotes, or even have those customers pay for the services. I think we can go broader, and even enter the mobile application space. I see a lot of opportunities to continue on, based on the success we’ll see with the web-based platform, which will be coming out soon.

What is the team composition?

Sheila (Founder and CEO) has been my main point of contact. I’ve also been in a few meetings with Mike (Co-Founder and CTO) to review different proposals.

How did you come to work with WebcentrIQ?

My company has a website for our main operations, and there were some functionalities I wanted to add to it. I was looking for a company in San Diego that could develop a custom booking feature on the site, and I found WebcentrIQ. When it came time for this new initiative, we already had a good working relationship, so I decided to go with them for a new website.

How much have you invested with them?

The total so far is in the $50,000 territory. 

What is the status of this engagement?

We started working with WebcentrIQ in February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Quality-wise, we’ve been very satisfied. One thing I really like about WebcentrIQ is that they treat every product as though it were their own. They don’t always get it right the first time, but they take responsibility and ownership to improve the quality. That’s an important quality to me. I’ve worked with a lot of contractors when it comes to building boats, and the ones that last and that we’re truly satisfied with are the ones that take ownership of the work as though it were their own product.

We also track budgeting and schedules, and I’ve found that WebcentrIQ is really good at establishing milestones upfront. They give me a really good sense of what the timeline and the major milestones are going to be. From both a qualitative and quantitative standpoint, it’s been a super successful relationship.

How did WebcentrIQ perform from a project management standpoint?

One of the key strengths of their team is how well they communicate. We keep in touch on a regular basis, and meetings are promptly scheduled whenever they’re required. They use very good technology to track the work and conduct meetings, whether it’s conference calls or demos.

What did you find most impressive about them?

I appreciate the super high quality of work, the pride that they take in their work, and the follow-through. Working with a company for two years speaks for itself. 

Are there any areas they could improve?

Every project has issues that need to be solved. WebcentrIQ has really been able to address problems when they came up. They’re good problem solvers. I haven’t had anything really negative come up, as far as things that were systematic. If something didn’t work, they were really good at coming together, looking at the problem, finding a solution, and moving forward. I haven’t seen anything that they couldn’t do. It’s always been very positive.

Do you have any advice for future clients of theirs?

They’re very good at scoping things out and taking care of the initial scheduling, and anyone looking to work with them should take advantage of that. Clients should spend time upfront working with the WebcentrIQ team, to get the project properly scoped out and set milestones. They’re very good at those things, and it helps to get the project to a successful outcome. 

Other than that, they’ve got very good technological capabilities, and clients should take advantage of that. There are many ways to develop an application, and WebcentrIQ has capabilities that scale to many different types of applications. The upfront work pays off throughout the project.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CEO of a customer loyalty app. We're a loyalty app for local businesses like restaurants and grocery stores based in Toronto, Canada. We have 16 partners currently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebcentrIQ?

I hired them to create my mobile app.

SOLUTION

What was the scope of their involvement?

We started out with a conversation on all of the features we wanted. Then they provided a roadmap and a scope of work, which was 90% of what we were looking for. They had our signoff on the new roadmap, and they started working on it. Next, they provided a mockup of the app, and we provided our feedback. After the second week, they finished the design and moved onto the development which took four weeks. After six weeks they had the main version of the app completed and we only had to fix a few minor issues.

What is the team composition?

I had one main point of contact. We also had other designers and developers on our calls.

How did you come to work with WebcentrIQ?

I found them through a referral and they provided a very in-depth quote, which made it seem like they'd been through the process before.

How much have you invested with them?

We've invested $10,000 – $20,000.

What is the status of this engagement?

We began working together in December 2019, and we wrapped up in March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They completed the project two weeks sooner than I expected, which was huge for me.

How did WebcentrIQ perform from a project management standpoint?

Anytime we wanted to have a meeting, it happened instantly. They were proactive and available for any calls.

What did you find most impressive about them?

They spent a lot of time working on the user experience and looking for potential bugs. It was great to see that they really cared.

Are there any areas they could improve?

No, it was clear to me that they'd done this process multiple times.

BACKGROUND

Please describe your company and position.

I am an executive at scaleward

Describe what your company does in a single sentence.

Scaleward, a software development maintenance tool that automates the housekeeping of software services. Led the project end-to-end from concept and business validation to wireframing, software architecture, and building the full AI-driven platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebcentriQ to accomplish? 

• Business validation
• Software architecture
• Software development

SOLUTION

How did you find WebcentriQ?

Referral

Why did you select WebcentriQ over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from WebcentriQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:<br>1. Discovery & Planning:

Conduct market research and competitor analysis.

Define problem statements and value proposition.

Identify target users (software teams, DevOps engineers, CTOs).

Draft business validation report.

Define KPIs (e.g., reduced manual maintenance hours, cost savings).

2. Product Design:

Develop user journey maps and use cases.

Create wireframes and mockups for core modules.

Design scalable system architecture (modular, microservices if needed).

Define database schema and service interaction flows.

Establish design guidelines (UI/UX standards).

3. Core Features Development:

Service Monitoring: Continuous tracking of software services and dependencies.

Automated Housekeeping: Routine tasks like log rotation, cache clearing, and dependency cleanup.

AI-Powered Insights: Predictive alerts, anomaly detection, and optimization suggestions.

Task Scheduling: Configurable automation workflows.

Dashboard & Reporting: Real-time system health, alerts, and KPIs.

Integrations: CI/CD tools (GitHub, GitLab, Jenkins), cloud providers (AWS, Azure, GCP).

4. AI/Automation Layer:

Develop ML models for anomaly detection and predictive maintenance.

Implement rule-based automation for recurring housekeeping tasks.

Create recommendation engine for service optimization.

5. Security & Compliance:

Implement RBAC (Role-Based Access Control).

Secure data storage and encrypted communication.

Compliance with industry standards (SOC 2, GDPR if applicable).

6. Testing & QA:

Unit, integration, and end-to-end testing.

Load and stress testing for scalability.

Automated regression testing pipeline.

7. Deployment & Infrastructure:

Set up CI/CD pipelines for seamless deployment.

Cloud infrastructure provisioning and scaling.

Monitoring and logging framework (Prometheus, ELK stack).

8. Documentation & Training:

Technical documentation (architecture, APIs, deployment guides).

User guides and onboarding materials.

Internal training for support and operations teams.

9. Maintenance & Iteration:

Ongoing bug fixes and performance optimizations.

Regular feature updates based on user feedback.

AI model retraining and fine-tuning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully functional web application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered ontime and great communication for my needs.

What was your primary form of communication with WebcentriQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Communication
• Great undrestanding on the business needs
• Delivered clean wireframes and a scalable, future-proof software architecture.
• Brought technical expertise with clear, transparent communication throughout the process.
• They impressed us with their speed, reliability, and commitment to innovation beyond just coding.

Are there any areas for improvement or something WebcentriQ could have done differently?

Although the service required a significant investment, the value and quality of the outcome made it entirely worthwhile.

BACKGROUND

Please describe your company and position.

I am the Principal of an IT services firm.

Describe what your company does in a single sentence.

IT Consulting and Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebcentriQ to accomplish?

• Suport for the application(s) and the business thereafter
• Develop a powerful custom Point of Sales and a dynamic Web Site for an established Jewelry business in Boston, MA

SOLUTION

How did you find WebcentriQ?

Online Search

Why did you select WebcentriQ over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Other

How many teammates from WebcentriQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WebCentriq is building and maintaining  a reliable POS system and a beautiful website for our client that share the same physical database. It perfectly reflect our customer's brand and streamline their operation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is close to completion. It has been used by the client for a while. It fits perfectly within the frame of our demands and the architechture of our project. In addition, WebCentriq has beem very esponsive to any changes and additional features with a strong professionalism and technical expertise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This project is on going. The team is skilled, responsive, and truly cares about their clients. They are very proved of their accomplishments.

What was your primary form of communication with WebcentriQ?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Strong relatinship and responsiveness to any new changes and requests.

Are there any areas for improvement or something WebcentriQ could have done differently?

Originaly, the quality control was not up to the speed. It has been improved since then and now it is up to standards.

BACKGROUND

Please describe your company and position.

I am the President and CEO of Jet Ventures

Describe what your company does in a single sentence.

Corporate Jet Sales and Acquisitions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebcentriQ to accomplish?

• Complex custom software program

SOLUTION

How did you find WebcentriQ?

Online Search

Why did you select WebcentriQ over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from WebcentriQ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom software develoment to manage and sort thousands of data points for the ability to provide reposts and streamline work flow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time savings on projects and tasks. Improving output of company and increasing market share and transaction volume. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery is on time and response time is quick. Excellent communication and clear understanding of objectives. Their swift and precise execution stands out.

What was your primary form of communication with WebcentriQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent customer service, understanding our specific needs and developing program logic and methodology to provide solutions to make data driven tasks clear, more efficient and effective.

Are there any areas for improvement or something WebcentriQ could have done differently?

Nothing I can think of. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at TradeBase, a construction software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebcentriQ?

We had a tight budget and wanted regular updates.

SOLUTION

What was the scope of their involvement?

WebcentriQ is building the TradeBase MVP for iOS and Android, including contractor, client, and subcontractor portals. Key features include quoting/invoicing, payment collection, job tracking, variation management, Gantt charts, file sharing, notifications, and Stripe integration. The team is also creating a branded admin panel for performance tracking and analytics.

What is the team composition?

We’re working with two teammates from WebcentriQ.

How did you come to work with WebcentriQ?

We found WebcentriQ through Clutch. The team’s skill set was aligned with what we wanted to produce, and they had undertaken similar projects in the past.

What is the status of this engagement?

We started working together in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebcentriQ offers very good services and supplies regular updates. The team has been extremely helpful and responsive at every stage, taking the time to understand our needs and offering smart solutions to keep the project moving efficiently. We achieved 80% of our goals.

WebcentriQ stands out with its budget-conscious, value-engineering approach. The team has been proactive in refining the scope to ensure we stay within budget without compromising on quality or functionality. Their technical expertise, clear communication, and collaborative mindset have made the whole process smooth and stress-free.

How did WebcentriQ perform from a project management standpoint?

WebcentriQ has placed a project manager overseeing the build, and he’s very good and useful to keep the project on track. The cost has been within the given budget, and the scope has been reviewed and adjusted throughout the project.

What did you find most impressive about them?

The service with frequent updates has been impressive.

Are there any areas they could improve?

I can’t think of anything for WebcentriQ to improve.