WEB CHOICE

BACKGROUND

Please describe your company and your position there.

My name is Magdalena and I am an owner of online clothing brand called Lumiva Ltd. I have used the company to help me build a brand new website for my business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB CHOICE?

Designing brand new website for my online clothing business

What were your goals for this project?

Have a nice, fresh and light website that will be fashionable and easy to use

SOLUTION

How did you select this vendor?

I was looking online and got few quotes to choose from

Describe the project in detail.

I have received the quote from Sam and since then he was ever so helpful! They answered all my queries and were extremely flexible and always available.

What was the team composition?

Sam was the main person looking after my project, from enquiry , signing contract, taking payment to creating the main design. After main bits were done , Sanjeet has been added to the Project helping with smaller changes etc

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Team was really flexible with me and completed all changes requested. The website still isn’t live however that is scheduled in few days time

How effective was the workflow between your team and theirs?

Really easy

What did you find most impressive about this company?

Sam’s selling skills, friendliness and flexibility

Are there any areas for improvement?

I don’t think so

BACKGROUND

Introduce your business and what you do there.

I'm the managing director of an organization that provides custom IT software to financial institutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Choice UK?

We wanted to update our website so it would work well across multiple devices and have a more modern aesthetic.

SOLUTION

What was the scope of their involvement?

They used the structure our existing site as a base and completely redeveloped it using the latest version of WordPress. They coded the site to have responsive design, replaced all the graphics, and changed the overall aesthetic to give it a more modern feel. With regard to the design, they came up with several options for us to choose from and took the reins from there. In addition to redesigning our existing pages, they also built several new ones, and they helped us write new content for many of them as well.

What is the team composition?

I worked primarily with their main director, who assigns the work to the rest of their team, but I also did some work with a copywriter.

How did you come to work with Web Choice UK?

We'd built a previous incarnation of the site in-house a few years ago, but the platform we were using didn't work well and we ran into trouble with it. We started looking for someone who could translate our work into something a bit more manageable, and Web Choice had a good reputation. I don't think they quite knew what they were undertaking, as it was a long project, but they stuck with it and they've hosted for us ever since. The site had started looking a bit dated recently, so we asked them to redevelop it for us.

How much have you invested with them?

Less than $10,000.

What is the status of this engagement?

We started working with them sometime in 2014, and now that the site is finished they still do some minor projects for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site has only been live for about 6 weeks, but the general feedback we've had is that it looks infinitely better than our previous one. One key thing is that they've equipped us to do most of the site updates and maintenance ourselves. Another big difference is that we're more willing to point people at the site now, as it's got more content and it's cleaner to read. I think it's going to have a good impact in the long run.

How did Web Choice UK perform from a project management standpoint?

We communicated via phone and email, and then had a few WebEx conferences where they walked us through how to manage the site. They were very diligent with the project, and also accommodating whenever there were delays on our end. We financed the project in stages, meaning they were sometimes waiting on us to get paid, but they were good at gently nudging us to respond instead of getting impatient.

What did you find most impressive about them?

They were polite and really charming to work with, which you don't always get with IT projects. It was a nice change of pace to work with people who were encouraging.

I've had previous experiences where we worked with a designer who was separate from the coder, and that was quite tedious. With Web Choice, they had resources for everything from design to copywriting. We gave them free rein on the design and every one of their options was of good quality. We also didn’t have to contribute much to the writing, which was impressive considering we're a unique organization that's very technical with both financial and IT content. Even with limited knowledge of those topics, their writers were able to dive in and add a lot of value to our site.

BACKGROUND

Please describe your company and position.

I am the Director of AccomplishedRE

Describe what your company does in a single sentence.

The only real estate partner for team leaders, brokerage owners, and entrepreneurial agents who want more leads, core clients, and increased profitability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• We requested Web Choice to revamp our firm site thoroughly in order that it demonstrates the proficient touch and reliability of our real estate company. The objectives were as follows, to make an effective web-based platform where the potential buyers and sellers could swiftly browse through the property listings, examine our services, and contact us, to enhance our online presence, increase lead generation, and establish our brand name as a reliable real estate organization.

SOLUTION

How did you find WEB CHOICE?

• Online Search
• Clutch Site

Why did you select WEB CHOICE over others?

• Pricing fit our budget
• Good value for cost

How many teammates from WEB CHOICE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Choice began with an intensive discovery process to understand our business model, what customer use process to get to know us, and what is our branding objectives. They rebuilt our site especially to suit the real estate business, and gave primacy to usability without sacrificing on appearance. Their primary products included a fully responsive web design, property listing platform with advanced searching and filtering capabilities, lead generation form with an acceptable level of security and clearly defined service pages that described our services. The structure of the contents was also ensured to be in the best SEO practice to enable the site to be effective among the search engines. By the finishing of the project, we were able to have a modernized web site that could be of direct help in our growth objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new web site in our company has had evident advantages. Our goal was also achieved successfully since its launch we have experienced a massive increase in the number of high-quality leads that come in via the inquiry form. This is because property search helps the customers have a glance at available homes. A lot of our buyers and sellers have informed us that they preferred the site because it is user friendly. The site currently presents our brand as a trustworthy and professional one and this has enabled us to secure more deals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of them had a strong project management, Web Choice. The team was reliable, met deadlines and updated us consistently and promptly addressing our questions. Once we proposed any idea, made any request, they would take it into consideration and would implement the change immediately or demonstrate a new more sustainable method of doing it. Due to the fact that they are professionals, the entire project was stress-free and very productive to our business.

What was your primary form of communication with WEB CHOICE?

Email or Messaging App

What did you find most impressive or unique about this company?

I also got pleased with Web Choice because they integrated both the creative work, as well as robust technical capabilities. Not all the time but some agencies create sites that are cool but fall short of remembering how to fit design, functionality and business objectives together. We spent some time discussing our objectives with Web Choice, and then WEB CHOICE created a site that not only looks good but also brought us lucrative results that were measurable.

Are there any areas for improvement or something WEB CHOICE could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Director of Go Forward +

Describe what your company does in a single sentence.

We provide education training, employment and capital seed funding to people from disadvantaged backgrounds

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• Update a website
• Implement new tabs
• Showcasing programmes

SOLUTION

How did you find WEB CHOICE?

Online Search

Why did you select WEB CHOICE over others?

High ratings

How many teammates from WEB CHOICE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fulfilled the initial brief of updating the company's existing platform, implementing new tabs, and marketing company programs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, we have more people who know how to reach the company and understand what we do and offer

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All were on time, well-managed, and great customer care. I would only work with Web choice because I know I will get what I ask for, sometimes more.

What was your primary form of communication with WEB CHOICE?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The management and all were timely. They also demonstrated a person-centered approach.

Are there any areas for improvement or something WEB CHOICE could have done differently?

Only the nitty gritty details, but we are happy clients.

BACKGROUND

Please describe your company and position.

I am an employee of Ski Globe

Describe what your company does in a single sentence.

Ski travel agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• Assist with adwords setup

SOLUTION

How did you find WEB CHOICE?

Online Search

Why did you select WEB CHOICE over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from WEB CHOICE were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To assist with setup of adwords account linking tag manager and analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All goals from the request were meet and exceeded.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything promptly, even though I made a few changes to my requirements.

What was your primary form of communication with WEB CHOICE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very good guidance and advice on strategies for the work they provided.

Are there any areas for improvement or something WEB CHOICE could have done differently?

None at all

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bowen Business Ads

Describe what your company does in a single sentence.

Google Ads Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• Website Work
• SEO Project

SOLUTION

How did you find WEB CHOICE?

LinkedIn

Why did you select WEB CHOICE over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from WEB CHOICE were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Choice UK helped me design and optimise my website for SEO/organic web traffic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery, and an increase in organic traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes communication was fantastic

What was your primary form of communication with WEB CHOICE?

Virtual Meeting

What did you find most impressive or unique about this company?

They're very attentive to my specific requirements and tailor the service to meet my needs.

Are there any areas for improvement or something WEB CHOICE could have done differently?

Nothing I can think of

BACKGROUND

Please describe your company and position.

I am the Director of a design company

Describe what your company does in a single sentence.

Design and publishing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• Web development

SOLUTION

How did you find WEB CHOICE?

• Referral

Why did you select WEB CHOICE over others?

• Pricing fit our budget
• Good value for cost

How many teammates from WEB CHOICE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Take project design from concept stage through to final website development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New audience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project deliverables on schedule

What was your primary form of communication with WEB CHOICE?

• In-Person Meeting

What did you find most impressive or unique about this company?

Good service and friendly staff

Are there any areas for improvement or something WEB CHOICE could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Director of Greymax Capital

Describe what your company does in a single sentence.

secured lending

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• new website
• new branding
• look credible online

SOLUTION

How did you find WEB CHOICE?

• Referral

Why did you select WEB CHOICE over others?

• Pricing fit our budget
• Referred to me

How many teammates from WEB CHOICE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wanted a new website with fresh branding and a credible feel for our industry. Wasn't able to give much guidance so was very reliant on Webchoice to suggest options and guide us

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The timescales and end product were delivered within timescale, budget and exceeded our expectations. The after service has also been excellent

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always available on phone or email and responses were almost instant with actions delivered in timescales that exceeded our expectations

What was your primary form of communication with WEB CHOICE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

the contact and fact that everyone we dealt with had the same responsiveness level of performance/skill

Are there any areas for improvement or something WEB CHOICE could have done differently?

really cant think of anything as was seamless from our perspective

BACKGROUND

Please describe your company and position.

I am the Sales director of the company

Describe what your company does in a single sentence.

Business support and marketing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEB CHOICE to accomplish?

• Better website
• Seo
• Brand awareness

SOLUTION

How did you find WEB CHOICE?

Online Search

Why did you select WEB CHOICE over others?

• High ratings
• Company values aligned

How many teammates from WEB CHOICE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rebuild several of our websites Make modern Responsive Rankable

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent communication Real care for the project and our business Good workmanship

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very quick communication. They always went above and beyond the scope of the work to deliver the best results.

What was your primary form of communication with WEB CHOICE?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great ethics

Are there any areas for improvement or something WEB CHOICE could have done differently?

Keep doing what you are doing

BACKGROUND

Introduce your business and what you do there.

European online company with 3 main sites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?

Rectify google ranking.

SOLUTION

What was the scope of their involvement and team dynamic?

Only to manage SEO

What's the status of this engagement?

The relationship broke down as the websites SEO ranking actually decreased on google over the 12 months that Webchoice was engaged. We identified problems, asked for meetings and gave them numerous opportunities to fix things. Their only solution was to build another website at great cost. This was in fact untrue and unecessary.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

We had to sequest another SEO company to do an audit of works and it transpired that basic SEO work had not been conducted. To give an example there was over 250 broken links on the site. I really don't think WEB CHOICE knows what they are doing.

In what ways can they improve?

Actually do the work they are paid for.

What advice do you have for clients with similar needs to yours?

Go elsewhere.

UPDATED REVIEW

This review was originally published on November 29, 2022.

Project Lead, MSC Headhunters

Consulting

11-50 Employees

United Kingdom

Confidential

Mar 2022 - Ongoing

Project summary

WEB CHOICE took over a search consulting company's SEO and handled 15 websites. The team managed all challenging circumstances and helped scale the company's optimization activities. 

Feedback summary

Thanks to WEB CHOICE's support, the client gained complete control of all their domains and assurance on optimization management. The team promptly handled all concerns, particularly in addressing disasters. Moreover, they were comprised of responsive and responsible staff. 

BACKGROUND

Please describe your company and your position there.

MSC is an Executuve Search Consultancy with an extensive online presence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEB CHOICE, and what were your goals?

To migrate all SEO to Webchoice.

SOLUTION

How did you select this vendor and what were the deciding factors?

Expert knowledge of European SEO and a track record of client retention.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The project began as a simple migration of SEO management but quickly turned into a much larger scale assignment. Migrating 15 websites under extremely challenging circumstances.

How many people from the vendor's team worked with you, and what were their positions?

3 staff mainly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Finally with Webchoices help I now have full control and oversight of all the domains and assurance they are managing the optimisation.

Describe their project management style, including communication tools and timeliness.

Quick handling of dissasters!

What did you find most impressive or unique about this company?

The personal responsibility of each staff and fast responses are impressive.

Are there any areas for improvement or something they could have done differently?

Not really

Star Ratings

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5