WBC Designs is a Canadian digital agency helping small businesses, nonprofits, and entrepreneurs build strong, strategic online identities through web design, branding, SEO, and organic social media. Since 2008, we've helped hundreds of clients grow their reach and revenue by combining thoughtful design with smart digital strategy.
Our clients choose us because we offer more than just attractive websites—we build platforms that connect with audiences, communicate value, and convert. Every project starts with listening. We get to know your business and your goals so we can design a custom solution that’s clear, effective, and aligned with your vision.
We work especially well with small business owners who want a trusted partner—not just a designer. From tech-phobic entrepreneurs to marketing-savvy startups, we guide our clients with empathy, experience, and results. Our monthly website packages offer reliable, ongoing support at a predictable cost, while our à la carte design and consulting services provide targeted help when you need it.
What makes us different is how we blend expertise with integrity. We don’t oversell. We don’t overcomplicate. We focus on clean, accessible, eco-conscious design backed by real support and honest advice. That means no templates, no jargon, and no surprises—just a collaborative process that respects your time and your budget.
With roots in Montreal and a strong presence in Halifax and Toronto, WBC Designs works with clients across North America. We take pride in empowering purpose-driven organizations, women-led startups, LGBTQ2S+ businesses, and community leaders through digital design that works as hard as they do.
If you’re ready for a website and brand that truly reflect your business and support your goals, we’re here to help.
WBC Designs offers cost-effective services, with clients noting good value for pricing. Project scopes vary, including website development and social media strategies, typically involving small teams (1-5 employees). Positive feedback highlights timely delivery and attentive communication.
WBC Designs is noted for their creativity and proactive approach. They offer valuable suggestions and ideas that help clients improve their business strategies and achieve their goals.
Expert Website Design and Development
The company excels in website design, creating professional, user-friendly sites that meet client needs. Their work is timely and includes ongoing support, with options for revisions and updates as needed.
High-Quality Social Media Strategies
WBC Designs is recognized for crafting effective social media strategies that significantly enhance brand visibility and engagement. Clients have noted measurable improvements in follower growth and content relevancy.
No Significant Areas for Improvement
Across multiple reviews, clients have not identified significant areas for improvement, suggesting high satisfaction with WBC Designs' services and performance.
Strong Project Management and Organization
Clients consistently praise WBC Designs for their excellent project management skills and organizational prowess. Deliverables are managed through detailed task lists and shared timelines, ensuring timely and efficient project completion.
Social Media Marketing for Video Solutions Company
Social Media Marketing
Less than $10,000
Aug. 2025 - Feb. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"WBC's attention to detail is phenomenal."
Sep 10, 2025
Founder, Conduit Voice Media
Colin Alexander
Verified
Advertising & marketing
Halifax, Nova Scotia
1-10 Employees
Online Review
Verified
WBC Designs has been hired by an audio and video solutions company to create a tailored social media marketing strategy. The team is tasked with designing and producing marketing materials for the client.
WBC Designs has helped the client achieve significant improvements in terms of follower growth, engagement, post frequency, and relevancy. The team has been incredibly attentive and organized throughout the engagement. WBC Designs is meticulous in terms of project management and execution.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Conduit Voice Media
Describe what your company does in a single sentence.
We support organizations with high quality audio and video solutions.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WBC Designs to accomplish?
Refresh Social Media Accounts
Provide Strategy and SOPs for continued Social Media Engagement
Assist with content planning and execution
SOLUTION
How did you find WBC Designs?
Referral
Why did you select WBC Designs over others?
High ratings
Good value for cost
Referred to me
Company values aligned
How many teammates from WBC Designs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Project Objectives• Increase brand visibility across international markets• Grow and engage an international audience through strategic content• Enhance digital presence via multiple social platforms• Provide the ability to collect and analyze data to inform and optimize future campaigns• Provide a social media strategy that can be employed even after project completionScope of Work:• Creation of a tailored social media marketing strategy focused on promoting exportable services such as video editing, post-production, voice acting, and audio editing.• Selection of content pillars and creation of a posting calendar for a 6-month promotional campaign.• Design and production of marketing materials (graphics, video assets, captions, hashtags, and scripts) for use on the client’s social media platforms. No ongoing work: to be implemented and posted by the client.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Social Media KIps:
Follower growth
Engagement
Post Frequency
Relevancy
Describe their project management. Did they deliver items on time? How did they respond to your needs?
WBC's team were incredibly attentive and organized. Projects were managed through notion and task lists shared in advance of item due dates.
What was your primary form of communication with WBC Designs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
WBC's attention to detail is phenomenal - They do not miss a THING!
Are there any areas for improvement or something WBC Designs could have done differently?
Nothing that comes to mind!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Dev for Lighter-Than-Air Vehicles Lobbying Co
Search Engine OptimizationWeb DesignWeb Development
Brand strategy
+1
Less than $10,000
May - July 2024
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Our website was brought together quickly."
Aug 29, 2025
Founding & Managing Partner, Canhav Alliance
Abu Dauda
Verified
Other industries
Ottawa, Ontario
1-10 Employees
Online Review
Verified
WBC Designs designed and built a website for a lighter-than-air vehicles lobbying company. The team created a professional and easily navigable platform in English and French to showcase the client's knowledge.
WBC Designs delivered a great-looking and easy-to-navigate website that was compatible with various devices. The team embraced changes and modifications, delivered everything in a timely manner, and kept the client updated through detailed emails and virtual meetings. They were highly skilled.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founding and Managing Partner of Canhav Alliance
Describe what your company does in a single sentence.
We lobby for the use Lighter than Air Vehicles across Canada, especially northern Canada
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WBC Designs to accomplish?
To have a platform for our vision
To have a professional feeling website to impress potential clients
SOLUTION
How did you find WBC Designs?
Personal knowledge of the company
Why did you select WBC Designs over others?
Referred to me
How many teammates from WBC Designs were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We wanted a website built to launch our company and sell potential clients on our depth of knowledge and the potential capabilities of our vision for the Lighter than Air industry in Canada. We wanted a professional looking website that was easily navigated. All these were fufilled within a quick time frame with great advice from someone who new the ins and outs of web design. We were offered the chance for revisions in the set up and monthly to keep our website fresh and relevant.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A great looking website that was easy to navigate. Language in English and French. A website that woulkd look good on various devices (desktop, laptop, tablet, mobile phone). Availability of adjustments and changes to the final product before and after launch. Options for branding and social media. Creation in a timely manner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All of our choices were delivered in a timely manner with great advice and suggestions. Changes were embraced and also delivered in a timely manner. Good language translation to French. Changes and modifications coukld be done in real time over video conferencing. WBC Design also kept in communication detailed emails and virtual meetings were easily scheduled.
What was your primary form of communication with WBC Designs?
Virtual Meeting
What did you find most impressive or unique about this company?
The skill and eficiency of WBC was great. The communication was wonderful both in email and virtual meetings. Our website was brought together quickly with stage by stage examples and ease of modification
Are there any areas for improvement or something WBC Designs could have done differently?
Nothing in particular in my experience
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
"Amazing and efficient work, outstanding communication
Web Dev for Health & Fitness Company
Market ResearchProduct MarketingWeb DesignWeb Development
Less than $10,000
Oct. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Generally, everything is well understood and well-received because he is critical and attentive."
Mar 8, 2023
Health & Fitness Instructor/Educator, Brodybuilding Fitness
Adam Shore
Verified
Other industries
Montreal, Quebec
1-10 Employees
Online Review
Verified
Web by Craig developed an e-commerce website for a health and fitness company. The team provided new ideas, suggestions, and solutions on how to list the client's services that align with e-commerce structure.
Thanks to Web by Craig’s efforts, the client has seen an increase in website traffic and inquiries. The team is prompt, attentive, and responsive. They are critical and attentive in the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Health and Fitness Instructor/Educator of Brodybuilding Fitness
Describe what your company does in a single sentence.
We provide health and fitness services for any type of individual with health and fitness goals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web by Craig to accomplish?
Website for information delivery
E-commerce
Marketing
SOLUTION
How did you find Web by Craig?
Referral
Why did you select Web by Craig over others?
Close to my geographic location, Pricing first our budget, Good value for cost, Referred to me
What was the size of Web by Craig’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Through providing me with steps, Craig collected information for me pertaining to my business and intentions with the website. I provided him with all of the details about my branding and services along with some examples I have come across in my industry.
He then provided me with new ideas, suggestions and solutions for how to go about listing my services so that they are well aligned with the e-commerce structure. To-date, he provides quick updates when I require them. The project will develop within the next couple of months and I know that he will continue to serve me well as a customer.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Sales
Website Traffic
Email Inquiries
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Craig puts his clients first. I always receive answers within the first hour of sending him a request. If something needs clarification, he asks and gets right to work. Generally, everything is well understood and well-received because he is critical and attentive.
What was your primary form of communication with Web by Craig?
In-Person Meeting, Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
The number of services he actually provides and the caliber he delivers.
Are there any areas for improvement or something Web by Craig could have done differently?
Not that I can personally attest to.
RATINGS
5.0
"I have no complaints. The product is there and so is the work ethic."
Quality
5.0
Service & Deliverables
"Exactly what I asked for, and more than I knew existed"
Schedule
5.0
On time / deadlines
"Very timely and efficient"
Cost
5.0
Value / within estimates
"Payment plans make this a no-brainer, the value is there"
Willing to Refer
5.0
NPS
"Above and beyond my expectations for what a "web guy" does. It is so much more than just a website.
IT Consulting & SI for Manufacturing Company
Other IT Consulting and SI
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Web by Craig has an excellent knowledge base and does not push us to invest in technology we do not need."
May 7, 2021
Operations Manager, Chogori Technology Co., Ltd
Kyle Brown
Verified
Manufacturing
Montreal, Quebec
1-10 Employees
Online Review
Verified
Web by Craig provides IT consulting and SI services for a manufacturing company. They have installed the LAN Mail Servers to provide spam protection for the client's email servers.
Web by Craig continuously supports the client's LAN Mail Servers, allowing them to sustain their end client's need. The team secures that the client's email servers are functioning well as the project progress. They are providing guidance, making sure that the client gets the best result possible.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Operations Manager for the North American division of a Chinese connector and cable assembly manufacturer
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire ?
Web by Craig has helped us with various projects over the years. The most current was to improve our online security and email security. Previously, Web by Craig has installed our LAN and continues to help with maintenance and updates.
SOLUTION
How did you select this vendor and what were the deciding factors?
We have a long time relationship with Web by Craig. The primary reason we chose and continue to work with Web by Craig is that they have earned our trust with the huge amount of help provided over the years. As we've grown, Web by Craig has helped us manage our IT needs.
Describe the project in detail and walk through the stages of the project.
When installing our LAN, Web by Craig provided us with different options. We discussed internally, reviewed again with Web by Craig then made our choice. Once the system was installed, Web by Craig returned to our office to make sure everything functioned as planned.
How many resources from the vendor's team worked with you, and what were their positions?
We normally speak directly with Craig. But, for the LAN project, there were two technicians with specific skills relating to LAN installations who performed the actual installation.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
With Web by Craig's help, we were able to transition quickly to a work from home environment when COVID restrictions made coming to our office a problem. This absolutely allowed us to continue to support our global customers without missing anything.
How effective was the workflow between your team and theirs?
Craig is quick to respond and will verify our LAN remotely or visit our office to help if/when needed
What did you find most impressive or unique about this company?
Web by Craig has an excellent knowledge base and does not push us to invest in technology we do not need.
Are there any areas for improvement or something they could have done differently?
I have nothing to suggest
RATINGS
5.0
"Excellent service"
Quality
5.0
Service & Deliverables
"Excellent service"
Schedule
5.0
On time / deadlines
"Always shows up"
Cost
5.0
Value / within estimates
"Excellent value"
Willing to Refer
5.0
NPS
"Without hesitation
Web Design for Fabric Products Company
Web Design
Less than $10,000
June 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Web by Craig is very creative. They take initiative to suggest ideas to help my business grow."
Apr 27, 2021
Creator, Tecstyl
Anonymous
Verified
Retail
Montreal, Quebec
1-10 Employees
Online Review
Verified
Web by Craig is revamping a website for a fabric products company. They are tasked with designing the web and creating a business's logo.
Web by Craig has gone above and beyond for designing the client's website and business logo. The end client is delighted with the outcome of the platform. They have been responsive and attentive to resolve glitches during the workflow. Their team has executed great communication in the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Small business making masks, scrub caps, headbands and ear savers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web by Craig, and what were your goals?
I hired Web by Craig to create and design my website and business logo. My goals were to have a simple design, but that gave the message of what my business was about and Craig executed that perfectly!
SOLUTION
How did you select Web by Craig and what were the deciding factors?
I chose Web by Craig because he was professional, creative and had many options available based on my budget.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had many zoom meetings to discuss details of the website and training on how to use it. I sent an email with a list of information to be used for the site and any details that needed to be corrected was done.
How many people from the vendor's team worked with you, and what were their positions?
Craig is the main person that I worked with.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Clients loved the design of the site and found it very easy to shop.
Describe their project management style, including communication tools and timelines.
Great communication through email and deadlines were all met on time.
What did you find most impressive or unique about this company?
Web by Craig is very creative. They take initiative to suggest ideas to help my business grow.
Are there any areas for improvement or something they could have done differently?
There were minor glitches that happened on the website, but Craig was quick to resolve it the same day!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Dream Interpretation Company
Web Development
Less than $10,000
Apr. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team personally deals directly with me and always has an easy and professional attitude."
Apr 24, 2021
Dream Analyst, The Dream Interpretation Center Inc.
Layne Dalfen
Verified
Other industries
Montreal, Quebec
1-10 Employees
Online Review
Verified
For over three years, Web by Craig has provided web development services for a dream interpretation company. The team is working with the client to redevelop their site and change its URL.
The client has praised Web by Craig for continuously providing excellent services for three years now. A reliable and easy-to-work-with partner, the team works hard to manage the client's site. Their communication skills and professionalism ensure a long-term partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a dream analyst who owns The Dream Interpretation Center Inc. I am an author and a speaker. I offer private consultations for individuals, and lectures and workshops to companies and schools. I also write a column with OprahDaily.com and PsychologyToday.com
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web by Craig, and what were your goals?
Web by Craig runs all aspects of my internet site.
SOLUTION
How did you select Web by Craig and what were the deciding factors?
Craig was referred to me by a mutual connection. He came with a terrific review and recommendation.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
At present we are working together to completely change my URL, top to bottom. Web by Craig is overseeing any outside help and is himself constructing the format and implementation of the new site.
How many people from the vendor's team worked with you, and what were their positions?
It is Craig who is working on the project and he has introduced me to a copyrighter.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
This project is only just beginning, but I have received EXCELLENT service from Craig sine we began working together in 2018
Describe their project management style, including communication tools and timelines.
Craig is a hard worker and I never have to wait on him to take care of whatever needs to be done.
What did you find most impressive or unique about this company?
The team personally deals directly with me and always has an easy and professional attitude.
Are there any areas for improvement or something they could have done differently?
No. I'm a satisfied client. Always have been!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Bookkeeping Company
Web Development
Other app platform
Less than $10,000
January 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The support was outstanding. responsive, knowledgeable, and genuinely focused on helping their clients succeed."
Jan 7, 2026
Owner, ProfiTech Bookkeeping
Sylvia Mallet
Financial services
New Brunswick/Nouveau-Brunswick, Canada
1-10 Employees
Online Review
WBC Designs provided web development services for a bookkeeping company. The team helped the client set up the privacy policy for their website using Termageddon.
WBC Designs delivered quality results and went above and beyond to ensure the project's success. The team was responsive, knowledgeable, and genuinely focused on helping the client succeed. WBC Designs' outstanding support and reliable, top-tier service were key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of ProfiTech Bookkeeping
Describe what your company does in a single sentence.
Bookkeeping, payroll, and managing cash flow services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WBC Designs to accomplish?
Privacy Policy for website
SOLUTION
How did you find WBC Designs?
Other
Why did you select WBC Designs over others?
Met at a networking event
How many teammates from WBC Designs were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Helped set up the privacy policy for my website using Termageddon.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I had a great experience working with WBC Designs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
It’s clear they take pride in going above and beyond to deliver quality results. I’m extremely grateful for their help and would highly recommend WBC Designs to anyone looking for reliable, top-tier service.
What was your primary form of communication with WBC Designs?
Virtual Meeting
What did you find most impressive or unique about this company?
The support was outstanding. responsive, knowledgeable, and genuinely focused on helping their clients succeed
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Optimization for Photography Studio
"Craig is great to deal with and provides relevant, real-time solutions."
Aug 27, 2025
Owner, Capture It Photography
Jay Fisher
Verified
Business services
Dartmouth, Nova Scotia
1-10 Employees
Online Review
Verified
WBC Designs has provided website design services for a photography studio. The team has cleaned up and optimized the client's e-commerce site.
WBC Designs' work has made the client's e-commerce site more user-friendly and profitable. The team provides relevant, real-time solutions and is great to deal with. Moreover, they communicate via in-person meetings. Overall, their personal care and attention to detail are commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Capture It Photography
Describe what your company does in a single sentence.
Halifax area's premier headshot and business photography solution
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire WBC Designs to accomplish?
Website cleanup and optimization
SOLUTION
How did you find WBC Designs?
Referral
Why did you select WBC Designs over others?
Great culture fit
Referred to me
How many teammates from WBC Designs were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
WBC was able to examine and ressurect an e-commerce site for me, in a very timely manner
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
e-commerce site is on its way to being a more user friendly and profitable project
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Craig is great to deal with and provides relevant, real-time solutions.
What was your primary form of communication with WBC Designs?
In-Person Meeting
What did you find most impressive or unique about this company?
The personal care and attention to detail
Are there any areas for improvement or something WBC Designs could have done differently?
No issues with this project
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Real Estate Company
Web DesignWeb Development
Less than $10,000
January 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their cost-effective pricing."
Feb 8, 2024
President, Real Estate Company
Anonymous
Verified
Real estate
Montreal, Quebec
11-50 Employees
Online Review
Verified
Web by Craig developed a website for a real estate company. The team also provided marketing services.
The client was very pleased with the final product. The team was communicative and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of a real estate company
Describe what your company does in a single sentence.
Real estate
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Web by Craig to accomplish?
Complete website
Improve marketing
SOLUTION
How did you find Web by Craig?
Referral
Other
Why did you select Web by Craig over others?
Pricing fit our budget
How many teammates from Web by Craig were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Create new website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Wonderful
What was your primary form of communication with Web by Craig?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their cost-effective pricing.
Are there any areas for improvement or something Web by Craig could have done differently?
Perfect
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media Management for Jewelry Retail Company
Social Media Marketing
Less than $10,000
June 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"My experience with Web by Craig is totally helpful, and the people I work with are amazing."
Jul 20, 2022
Owner, Westluke Jewellers
Cheryl Ross
Arts, entertainment & music
Montreal, Quebec
1-10 Employees
Online Review
A jewelry retail company hired Web by Craig to manage and optimize their social media channels, and provide consultation and support for their content marketing efforts.
The client praises their ongoing engagement with Web by Craig, citing the professionalism and responsiveness of their team, who have been patient and consistently attentive throughout the engagement. They continue to impress the internal stakeholders with their adaptability and customer service.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I design and create jewellery as well as offer workshops to teach others to create their own jewellery
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Web by Craig?
To create social media accounts optimize them and teach me how to manage them and make quality posts.
SOLUTION
How did you select this vendor and what were the deciding factors?
I have used them in the past for web design and was very happy
Describe the project in detail and walk through the stages of the project.
After meeting with Craig and assessing our needs and budget he connected me with his social media expert sharone who guided me and together both of them did what was needed.
How many resources from the vendor's team worked with you, and what were their positions?
Two people, the owner and social media expert
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
My experience with Web by Craig is totally helpful, and the people I work with are amazing. They helped me setup and manage my social media accounts. They gave me very helpful tips and were extremely patient!
How effective was the workflow between your team and theirs?
Easy. They were so patient, quick to reply and attentive to our needs
What did you find most impressive or unique about this company?
Willing to work with an old person like myself who does not know how to use technology and for a small budget
Are there any areas for improvement or something they could have done differently?
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