# Wavex Technology Ltd Wavex Technology Ltd Reviews (2), Pricing, Services & Verified Ratings - Verified - 4.8 out of 5 average review rating - 0 connections joined Wavex Technology Ltd's Network [Visit Website](https://www.wavex.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/wavex-technology) **Award Winning IT Services** Wavex Technology is an award-winning, independent IT firm founded in 1998 to offer clients a secure and fully managed IT support service. They design, deliver and manage solutions to meet clients' strategic and IT needs, across IT cloud, security, compliance,  infrastructure, connectivity, end-user services and a comprehensive range of projects including AI development and assessments. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $100 - $149 - Number of employees: 50 - 249 - 1 Locations: - London, England (Headquarters) - Founded in 1998 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% IT Managed Services - 20% Cloud Consulting & SI - 15% Cybersecurity - 15% IT Strategy Consulting - 10% AI Consulting - 10% IT Staff Augmentation ### Focus Areas - Cloud Computing Focus: - 90% Azure Cloud Consulting & Implementation - 5% AWS Cloud Consulting & Implementation - 5% Google Cloud - AI Expertise: - 70% Chatbots & Conversational AI - 15% AI Recommendation Systems - 5% Cognitive Computing - 5% Machine Learning - 5% Natural Language Processing - Cybersecurity Technologies: - 45% LogMeIn - 15% JumpCloud - 10% Auth0 - 10% Okta - 10% OneLogin - 5% ForgeRock - 5% SecureAuth - AI Consulting Focus: - 30% AI Deployment - 30% AI Strategy - 20% AI Maturation - 20% AI Security Management - Azure Consulting Services: - 30% Azure Management & Governance - 25% Azure Migrations - 20% Azure Security - 15% Azure AI & Machine Learning - 10% Azure Analytics - Digital and IT Strategy Consulting Focus: - 25% IT Governance - 15% Digital Transformation - 15% Virtual CIO Services - 10% Data Privacy Consulting - 10% IT Operations Management Consulting - 10% Mobility Strategy - 5% IT Assessment - 5% IT Consolidation - 5% IT Service Management Consulting - IT Managed Services Focus: - 15% Help desk - 15% Security - 10% Governance & Compliance Assessments - 10% Managed Hosting Services - 10% Managed Software Application & Solutions - 10% Network - 5% Cloud Server Migration - 5% Disaster Recovery - 5% Hardware - 5% IT Budgeting - 5% Software Evaluation - 5% Vendor Procurement & Selection - Cybersecurity focus: - 10% Application Security - 10% Breach Detection & Incident Response - 10% Cloud Security - 10% Cybersecurity Consulting - 10% Identity & Access Management - 10% Managed SIEM Services - 10% Network Security - 10% Threat Intelligence Services - 10% Vulnerability Management - 5% Dark Web Monitoring - 5% Digital Forensics & Auditing ### Industries - 15% Real estate - 20% Business services - 30% Financial services - 20% Legal - 15% Non-profit ### Clients - 50% Small Business (<$10M) - 50% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.3 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Wavex Technology Ltd is praised for their budget-friendly pricing and overall value for cost, meeting client expectations in project delivery and support. Clients highlight their effective communication and flexibility, though some areas for improvement in support processes were noted. **Most Common Project Size**: Confidential based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: Confidential based on 2 reviews - Cybersecurity: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Wavex Technology Ltd Review Insights Overall Review Rating: 4.8 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.3 - Willing to Refer: 4.0 ### Top Mentions - Timely (2 mentions) - Communicative (1 mentions) - Flexible (1 mentions) - Well-organized projects (1 mentions) ### Review Highlights **Successful Compliance Assistance** Wavex Technology Ltd successfully assisted clients in navigating compliance processes, such as Cyber Essentials Plus. Their structured approach and timely delivery helped clients achieve necessary certifications. **Effective IT Service Delivery** Wavex Technology Ltd provides comprehensive managed IT services, including monitoring, help desk support, and cloud management. Their structured approach to service delivery ensures minimal downtime and aligns with client needs. **Challenges in Helpdesk Support** Clients have noted issues with the helpdesk, particularly the 1st line support. There is room for improvement in communication and training to better meet client expectations and improve service quality. **Strong Project Management Skills** Wavex Technology Ltd consistently delivers projects on time and within budget. Clients appreciate their responsiveness and the continuous communication throughout project lifecycles, indicating a well-managed project execution. **Respectful and Collaborative Approach** Wavex Technology Ltd is praised for their respectful and inclusive approach, making clients feel like part of the team. This fosters a positive working relationship and enhances project collaboration. **Flexibility and Adaptability** Clients commend Wavex Technology Ltd for their flexibility and adaptability, which allows them to effectively address changing project requirements and client needs, enhancing overall client satisfaction. **Alignment with Client Values** Clients choose Wavex Technology Ltd for their alignment with company values, budget-friendly pricing, and cultural fit. This alignment contributes to overall client satisfaction and collaboration success. ### Wavex Technology Ltd Reviews #### IT Services for Occupational Therapy Professionals Org **The Project** - Services: IT Managed Services - Project size: Confidential - Project length: June 2023 - Ongoing **Project Summary**: Wavex Technology Ltd provides managed IT services for an occupational therapy professional organization. The team handles monitoring, help desk support, vendor and patch management, and cloud migration. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Tech Enablement Mgr, Royal College of Occupational Therapy - Industry: Non-profit - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 27, 2026 **Feedback Summary**: Wavex Technology Ltd has delivered quality work that aligns with the client's vision and values. The team is flexible, adaptable, and responsive, and has demonstrated effectiveness, positivity, and dependability. Moreover, Wavex Technology Ltd is approachable and provides continuous communication. ""I find the Wavex Technology Ltd team to be effective, positive, supportive, and dependable."" **BACKGROUND** Please describe your company and position.I am the Technology Enablement Manager of Royal College of Occupational TherapyDescribe what your company does in a single sentence.A professional body representing occupational therapists across the United Kingdom, providing leadership, setting professional standards, and promoting the value of occupational therapy in improving people’s health, independence, and participation in daily life. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Wavex Technology Ltd to accomplish?As our Managed Services provider for the delivery and support of IT services **SOLUTION** How did you find Wavex Technology Ltd?Procurement process (bid for tender)Why did you select Wavex Technology Ltd over others?Close to my geographic locationPricing fit our budgetGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.1)monitoring and support, oversight of servers, networks, devices, and cloud systems to detect and fix issues before they cause downtime.2) Helpdesk and user support, remote or on‑site assistance for everyday technical problems, software issues, and device troubleshooting.3) Patch and update management, keeping operating systems, applications, and security tools up to date to reduce vulnerabilities.4) Vendor and license management, handling of Microsoft software licensing, renewals, and relationships with third party providers.5) Technology procurement, recommending and sourcing hardware and software that fit the organisation’s needs.6) Backup and disaster recovery, automated backups, data restoration, and business continuity planning to protect against data loss.7) Cloud migration and management, Support for Microsoft 365, Azure, AWS, and hybrid environments.8) Network management, Wi‑Fi, switches, routers, and overall network performance optimisation.9) Server and device management, provisioning, maintenance, and lifecycle management for hardware and software. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Client satisfaction, flexibility.Aligned with company's vision and values.Based on reputation and research, good reviewsFlexibility and adaptabilityValue for moneyDescribe their project management. Did they deliver items on time? How did they respond to your needs?When it comes to projects, Wavex are clear, on schedule and to budget. The project team at Wavex are responsive, approachable and provide continued communication every step of a project lifecycle.What was your primary form of communication with Wavex Technology Ltd?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?I am not going to deny that there have been challenges, in particular around helpdesk and support but we seem to have tuned a tide finally. There are still challenges, and room for improvement in certain areas but overall I find the Wavex Technology Ltd team to be effective, positive, supportive, and dependable.Are there any areas for improvement or something Wavex Technology Ltd could have done differently?As mentioned in the previous page, there are known issues surrounding support and processes that are being reviewed and need to be continously monitored. The noticeable areas for concern are still within the service desk, primarily 1st line support which I feel could be resolved with more communication and consistent training for engineers. --- #### Cybersecurity Services for Business Analytics & Research Co **The Project** - Services: Cybersecurity, IT Managed Services - Project size: Confidential - Project length: Nov. 2025 - Feb. 2026 **Project Summary**: Wavex Technology Ltd helped a business analytics and research firm go through the Cyber Essentials Plus process. The team filled out the Cyber Essentials form and audited the client's environment. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Systems & Compliance Leader, HFS Research - Industry: Business services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 16, 2026 **Feedback Summary**: Wavex Technology Ltd helped the client pass an independent audit for Cyber Essentials and Cyber Essentials Plus. The team delivered the project on time and was responsive to the client's needs and requests. The client also praised the team's respectful approach and collaborative attitude. ""They submitted and delivered the project within the agreed-upon timeframe."" **BACKGROUND** Please describe your company and position.I am the Systems and Compliance Leader of HFS ResearchDescribe what your company does in a single sentence.Business analytics and research firm focused on consulting services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Wavex Technology Ltd to accomplish?Help the client through the Cyber Essentials Plus process, addressing risks, ensuring compliance. **SOLUTION** How did you find Wavex Technology Ltd?Online SearchWhy did you select Wavex Technology Ltd over others?Close to my geographic locationPricing fit our budgetGreat culture fitProvided the best know of for what I needed. Accommodated my requests.How many teammates from Wavex Technology Ltd were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Managed the project by reviewing what was neededFilled in the Cyber Essential form and ensured key milstones were metAudited existing environment to confirm any discrepanciesReviewed devices and aligned versionsSent the final completed form on behalf of HFS Research **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Passing independent audit for Cyber Essentials and Cyber Essentials PlusDescribe their project management. Did they deliver items on time? How did they respond to your needs?They submitted and delivered the project within the agreed-upon timeframe. They also responded to my needs and request on a weekly basis, either through the virtual meeting or via emailWhat was your primary form of communication with Wavex Technology Ltd?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They would send out gentle reminders about what still needed to be done and provided me with ample information so that I could complete their requests. They also treated me with respect and didn't talk down to me about what need to get done. It also felt like I was part of the team completing this project.Are there any areas for improvement or something Wavex Technology Ltd could have done differently?I feel like they handled everything as best they could and can't think of any downsides to this collaboration. Well done to Wavex and the team that supported this requirement. --- ## Packages ## About the Team ### Our Story Wavex is a trusted IT partner delivering secure, transparent, and innovative managed IT services. Our vision is to empower organisations through technology, our mission is to provide exceptional IT solutions with measurable value, and our values integrity, innovation, and client focus drive everything we do. With real-time dashboards, proactive risk management, and dedicated experts, we turn IT into a strategic advantage. ### What Sets Us Apart - Awards: Wavex has earned multiple industry awards for innovation, security excellence, and outstanding managed IT services. Recognised for delivering transparent, client-focused solutions, Wavex continues to set benchmarks in IT risk management, cloud transformation, and service quality. - Cost Effective & Comprehensive Services: Comprehensive IT services through transparent pricing, automation, and proactive risk management. Our end-to-end solutions reduce complexity, optimise resources, and deliver measurable value, making IT a strategic advantage for your business. - Quality: Wavex ensures excellent service through 24/7 support, proactive monitoring, and dedicated account management. Our APEX platform provides real-time visibility, while strict SLAs, regular reviews, and ISO27001-aligned processes guarantee reliability, security, and continuous improvement. ### Commonly Asked Questions **Onboarding without interruption** Our onboarding process is designed to ensure a smooth, structured, and transparent transition, minimising disruption while setting the foundation for long-term success. It consists of two key phases: Phase 1: Discovery & Planning • Kick-off Meeting: We start with an in-depth session to understand your business objectives, IT environment, and pain points. • Comprehensive Audit: Our technical team conducts a full assessment of your infrastructure, security posture, applications, and user requirements. • Documentation & Strategy: We document all systems, processes, and risks, creating a tailored IT roadmap aligned with your business goals. • Communication Plan: Clear timelines, responsibilities, and escalation paths are agreed upon to ensure transparency throughout the process. Phase 2: Transition & Implementation • Service Desk Integration: We configure your organisation into our APEX platform, enabling real-time dashboards for performance, security, and cost visibility. • Security & Compliance Setup: Multi-layered security controls, monitoring, and compliance frameworks are implemented to safeguard your environment. • Knowledge Transfer: We provide training for your team and ensure all documentation is accessible for future reference. • Hypercare Support: Post go-live, we deliver enhanced support to resolve any issues quickly and ensure a seamless experience. Ongoing Engagement Once live, you’ll benefit from: • Dedicated Account Manager & Technical Consultant for strategic guidance. • Quarterly Reviews & IT Roadmap Updates to align technology with business growth. • Proactive Risk Management & Continuous Improvement through our advanced monitoring and reporting tools. **Typical IT Projects** In addition to delivering a wide range of IT support & advisory services, Wavex specialises in delivering a wide range of IT transformation and optimisation projects that align technology with business strategy. Our projects are designed to enhance security, improve efficiency, and future-proof organisations. Here are the most common types: 1. Cloud Transformation • Migration of on-premise infrastructure to Microsoft Azure or hybrid cloud environments. • Deployment of Microsoft 365, including Teams, SharePoint, and OneDrive for collaboration. • Cloud security hardening and identity management using Azure AD and MFA. 2. Cybersecurity & Compliance • Implementation of advanced threat detection and 24/7 Security Operations Centre (SOC). • Vulnerability assessments, penetration testing, and remediation. • Compliance alignment for GDPR, ISO27001, and industry-specific regulations. 3. Modern Workplace Enablement • Device lifecycle management with Intune and Autopilot for secure, remote-ready environments. • Deployment of collaboration tools and unified communications. • Hot-desking and hybrid working solutions. 4. Infrastructure & Network Upgrades • Network redesign and optimisation, including SD-WAN and secure Wi-Fi. • Server consolidation and virtualisation projects. • Disaster recovery and business continuity planning with robust backup solutions. 5. Data & Analytics • Implementation of Power BI dashboards for real-time insights into IT performance, security, and costs. • Data governance and compliance reporting solutions. 6. AI & Automation • Process automation to reduce manual tasks and improve efficiency. • AI-driven monitoring and predictive analytics for proactive IT management. 7. Strategic IT Consultancy • IT roadmaps and digital transformation planning. • Risk assessments and technology audits to identify cost-saving opportunities. **How Wavex Ensures GDPR and ISO27001 Alignment** Wavex embeds compliance into every aspect of its managed services and project delivery, ensuring clients meet stringent data protection and security standards. 1. GDPR Compliance • Data Protection by Design: All solutions are architected with privacy principles, including encryption, access controls, and secure data flows. • Data Mapping & Governance: We maintain clear records of processing activities and ensure data minimisation, retention policies, and lawful processing. • User Rights Enablement: Systems are configured to support Subject Access Requests (SARs), data portability, and the right to erasure. • Breach Management: Incident response plans and 24/7 monitoring ensure rapid detection, reporting, and remediation of data breaches within GDPR timelines. • Third-Party Assurance: Vendor risk assessments and contractual clauses ensure all partners meet GDPR obligations. 2. ISO27001 Alignment • Information Security Management System (ISMS): Wavex operates under an ISO27001-certified ISMS, covering risk assessment, control implementation, and continuous improvement. • Access Control & Identity Management: Role-based access, MFA, and conditional access policies enforce least privilege principles. • Risk Assessments & Audits: Regular vulnerability scans, penetration testing, and internal audits maintain compliance and security posture. • Policy Framework: Comprehensive security policies govern data handling, encryption, backup, and disaster recovery. • Training & Awareness: All staff undergo mandatory security and GDPR training, ensuring compliance culture across the organisation. 3. Continuous Monitoring & Reporting • APEX Security Dashboards: Provide real-time visibility into compliance status, vulnerabilities, and remediation actions. • Regular Reviews: Quarterly governance meetings and compliance reports keep clients informed and aligned with regulatory requirements. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 2 - Overall Review Rating: 4.8 Last Updated: 2026-07-28T10:11:55Z ### Business Entity - Business Entity Name: Wavex Technology Limited - Source: Companies House - Jurisdiction of Formation: United Kingdom - Date of Formation: July 25, 2001 - Status: Active - Last Updated: April 2, 2025 - ID: 04258498 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: April 2, 2025 ## Locations (1) ### London, England (Headquarters) - 61 Whitechapel High Street - London E1 7PE - England - 50 - 75 employees - Phone: 020 7030 3210 ## Contact Wavex Technology Ltd [Send a message](https://clutch.co/profile/wavex-technology) ### Connect on Social - [LinkedIn](https://uk.linkedin.com/company/wavex) - [Facebook](https://www.facebook.com/WavexTechnology/) - [X](https://twitter.com/WavexTechnology) - [Instagram](https://www.instagram.com/wavextechnology)